Support Manager Job Vacancies in Goa

We are seeking a dedicated Executive Civil Engineer to join our team in Panaji Goa . This role is ideal for recent graduates or those with up to six years of experience in civil engineering.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERREDKey Responsibilities:1. **Project Design**: You will assist in the design of civil engineering projects, ensuring they meet technical specifications and safety regulations.2. **Site Supervision**: You will oversee construction sites, ensuring that work is carried out according to plans and quality standards.3. **Collaboration**: You will work closely with architects, contractors, and other engineers to coordinate project activities and address challenges.4. **Quality Control**: Regularly inspect materials and workmanship on site to ensure compliance with project standards.5. **Documentation**: You will maintain accurate records of project progress, including reports and daily logs, ensuring complete transparency and accountability.Required Skills and Expectations:Candidates should possess a degree in civil engineering and preferably have experience in construction or project management. Strong analytical skills and attention to detail are essential for evaluating projects effectively. Good communication skills are necessary for collaborating with team members and stakeholders. The ideal candidate should be proactive, able to work under pressure, and committed to delivering high-quality results on time. Flexibility and a willingness to learn new technologies in civil engineering will be crucial to your success in this role.CERTIFICATIONS: -NICMAR,RICS, BHADANIS ,IIT TRAINING CERTIFICATE PREFERRED

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence