Support Executive Job Vacancies in Odisha

Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.

We are seeking a Customer Support Executive to join our team in Acharya Vihar. This is a full-time position suitable for freshers who have completed their 10th grade. The successful candidate will play a key role in ensuring our customers receive the best possible service. Key Responsibilities:- Assist Customers: Respond to customer inquiries and provide accurate information about products and services, ensuring a clear understanding of their needs.- Resolve Issues: Handle customer complaints efficiently by identifying the problem and offering effective solutions, aiming for customer satisfaction.- Maintain Records: Document customer interactions in our database, ensuring all information is accurate and up-to-date for future reference.- Collaborate with Team: Work closely with the customer support team to share insights and improve service procedures, contributing to a positive and productive work environment.- Follow Up: Conduct follow-up calls or messages to ensure customer issues are resolved and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively assist customers. A friendly and approachable demeanor is essential for creating a positive customer experience. Basic computer and typing skills are necessary for record-keeping and communication. Applicants should be able to work well under pressure and demonstrate problem-solving abilities. Initiative and a willingness to learn are important, as training will be provided to help you succeed in this role.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- Guest Assistance: Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- Issue Resolution: Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- Information Provision: Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- Coordination: Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. Customer Interaction: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. Issue Resolution: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. Data Entry: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. Feedback Collection: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. Team Collaboration: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow. Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously. - Providing Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Handling Complaints: Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.- Maintaining Customer Records: Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.- Collaborating with Team Members: Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.

We are looking for a Customer Support Executive to join our team in Berhampur. This is a part-time, work-from-home position suitable for freshers with at least a 12th-grade education. The role involves assisting customers and providing them with the necessary support they need.Key Responsibilities:- Respond to Customer Inquiries: Assist customers via various communication channels like email, chat, or phone. You will address their questions and concerns promptly and professionally.- Provide Product Information: Share accurate information about our products and services to help customers make informed decisions and feel satisfied with their choices.- Resolve Customer Issues: Identify and troubleshoot problems customers face and work towards resolving their issues effectively. Your goal is to ensure customer satisfaction.- Maintain Records: Keep organized and accurate records of customer interactions and transactions. This is essential for tracking customer needs and improving service.- Feedback Collection: Gather feedback from customers regarding their experience. This information will help the company improve its services and products.Required Skills and Expectations:- Excellent Communication Skills: You should have strong verbal and written skills to interact clearly and effectively with customers.- Problem-Solving Ability: You must be able to think critically and find solutions to customer issues promptly.- Positive Attitude: A friendly and approachable demeanor is essential for creating a good customer experience.- Basic Computer Skills: Proficiency in using computers and navigating through software applications is necessary, as you'll be handling customer inquiries online.- Self-Motivated: Since this is a work-from-home role, being self-driven and managing your time effectively is important for success.

Provide technical support for CCTV cameras, DVRs/NVRs, monitors, and related networking equipmentDiagnose and resolve hardware, software, and connectivity issues (on-site or remotely)Assist with installation, configuration, testing, and commissioning of CCTV systems

As a B2B Sales Executive, you will be responsible for building and maintaining relationships with business clients in India. Your key responsibilities include identifying potential clients, pitching products or services, negotiating contracts, and closing deals. You should have a minimum of 3 years of experience in B2B sales, be a graduate, and possess strong communication and negotiation skills. The successful candidate should be self-motivated, target-driven, and able to work independently.

Job Title: Call Center ExecutiveLocation: BhubaneswarDepartment: Customer ServiceJob Summary:The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.Key Responsibilities:1. Handle Inbound and Outbound Calls:Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.2. Customer Service:Identify customers needs, clarify information, research every issue, and provide solutions.Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.3. Product Knowledge:Maintain a thorough knowledge of the company's products and services.Keep up to date with product and service information and updates.Qualifications:High school diploma or equivalent; a degree in a related field is a plus.Skills:Strong organizational skills and attention to detail.

Join our team as a Walk-In Airport Ground Staff member for freshers. This role requires individuals with good communication skills, excellent grooming, and the ability to manage and support customers. As part of our team, you will be responsible for passenger handling, ticket checking, airport operations, managing cargo, and providing hospitality services. The ideal candidate should have a 10th grade education, be detail-oriented, and have a passion for working in the aviation industry. This is a full-time position that requires you to work from the office, showcasing your skills in ground management and operations.

Hiring for 25 Ticket Support Executive Jobs in Ranchi, Bangalore, Bhopal, Mumbai, Imphal, Shillong, Aizawl, Kohima, Bhubaneswar Sector 3, Chandigarh, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Air Ticketing, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.

We provide comprehensive training + Spoken English classes + Interview Techniques + Placement Assistance to help you develop the right skills. After successful completion of the training, placement opportunities will be offered to eligible candidates

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

We are looking for a Mall Sales Executive to join our teamEmpire Recruitment Solutions to assist shoppers, provide product information, process transactions, and promote sales. The rolerequires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.Key Responsibilities:- Customer Support: Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- Issue Resolution: Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- Follow-up Calls: Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- Record Keeping: Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- Team Collaboration: Work closely with team members to share information and assist each other in resolving customer queries effectively.Required Skills and Expectations:- Communication Skills: You must possess strong verbal communication skills to clearly convey information and understand customer needs.- Listening Skills: An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- Problem-Solving Skills: You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- Basic Computer Skills: Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- Positive Attitude: A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

We are looking for a dedicated Airport Guest Relationship Executive in Nayagarh, India. This entry-level position is perfect for freshers who enjoy working with people and providing exceptional service in a busy airport environment.Key Responsibilities:1. Guest Assistance: Greet passengers as they arrive at the airport, offering help with check-in, baggage handling, and boarding processes. Provide clear information and directions to ensure a smooth travel experience.2. Problem Resolution: Address any issues or concerns that guests may have during their airport visit. Handle complaints with patience and professionalism to enhance the guest experience.3. Information Sharing: Educate guests about airport services, amenities, and flight information. Keep passengers updated on any changes that may affect their travel plans.4. Team Collaboration: Work closely with airport staff, including security and airline teams, to ensure that guests receive comprehensive support. Share insights with fellow team members to improve guest services.Required Skills and Expectations:Candidates should be approachable and have excellent communication skills, as they will interact with a diverse range of travelers. A positive attitude and willingness to help others are essential qualities for success in this role. Basic computer skills are important for managing information and facilitating communication. Being able to work in a fast-paced environment will aid in effectively assisting guests while ensuring their comfort and safety.

- Lead the sales team:The Sales Incharge will be responsible for leading and managing a team of sales professionals, providing guidance, training, and support to ensure team targets are met.- Develop sales strategies:He will develop and implement strategic sales plans to expand the customer base and achieve sales goals, utilizing market research and analysis to identify new opportunities.- Monitor sales performance:The Sales Incharge will track sales metrics and analyze data to evaluate performance, identify areas for improvement, and implement corrective actions as needed.- Build and maintain client relationships:He will establish and maintain relationships with key clients, understanding their needs and providing solutions to ensure customer satisfaction and loyalty.- Coordinate with other departments:The Sales Incharge will collaborate with marketing, product development, and other teams to align sales strategies, share insights, and drive overall business growth.Skills and Expectations:- Bachelor's degree in Business Administration or related field.- Proven experience in sales, with a track record of achieving targets and leading a team.- Strong communication and interpersonal skills.- Excellent negotiation and problem-solving abilities.- Proficiency in CRM software and Microsoft Office suite.- Ability to work independently and as part of a team.- Strong leadership qualities and strategic thinking.

The Airport Manager oversees daily operations at the airport in Bhubaneswar, ensuring safety, efficiency, and excellent customer service. This role is ideal for individuals looking to start their career and can adapt to a busy environment. Key responsibilities include:- Manage Daily Operations: Supervise all airport activities, ensuring smooth functioning of airport services, including check-in, boarding, and baggage handling. - Ensure Safety Procedures: Enforce safety regulations and protocols to protect passengers and staff. Conduct regular inspections to identify and remedy any safety issues. - Customer Service Oversight: Address passenger inquiries and complaints efficiently, ensuring a positive travel experience. Work with teams to resolve issues quickly. - Coordinate with Airlines: Liaise with airline representatives to manage flight schedules and gate assignments, ensuring timely departures and arrivals. - Staff Coordination: Train and supervise airport staff, ensuring they meet performance standards and provide high-quality service.Applicants should possess effective communication skills and be capable of working well under pressure. An understanding of airport operations is beneficial but not required. Attention to detail, good organizational abilities, and a commitment to safety are essential for this role. The ideal candidate is a proactive problem solver who can work collaboratively with various teams in a fast-paced environment.

As a Ticket Support Executive, your primary responsibility will be to assist customers with all aspects of their travel arrangements, including air ticketing, reservations, and booking. You will need to have strong communication skills to effectively communicate with customers and provide them with excellent service. Additionally, you will be involved in ground and airport operations, ensuring smooth travel experiences for all customers. The ideal candidate will be a 12th pass with 0-1 years of experience in air ticketing or related fields. You should have a good understanding of ticketing processes and be able to work efficiently in a fast-paced environment. The ability to multitask, problem solve, and work well under pressure will be essential for this role.