Airport Guest Relationship Executive - Full Time - Freshers

As an Airport Guest Relationship Executive in Balasore, India, you will play a crucial role in ensuring guests have a pleasant experience at the airport. Your main focus will be to assist travelers, answer their questions, and provide top-notch customer service.

Key Responsibilities:

- **Guest Assistance**: Greet passengers as they arrive, helping them with check-in procedures and directing them to the correct boarding gates.

- **Information Provider**: Share accurate information about flights, boarding times, and airport facilities, ensuring guests feel informed and comfortable.

- **Problem Resolution**: Address any concerns or complaints travelers may have, working to find efficient solutions and ensuring a satisfactory experience.

- **Feedback Collection**: Encourage guests to share their feedback regarding airport services, which helps in enhancing service quality and guest satisfaction.

Required Skills and Expectations:

Candidates should have a good understanding of customer service principles, as you will be the first point of contact for many passengers. Strong communication skills are essential, allowing you to clearly convey information to guests. You should be friendly and approachable, creating a welcoming environment. Although prior experience is not mandatory, a willingness to learn is important, as well as being able to work well under pressure and handle multiple tasks. Enthusiasm for helping others and a commitment to improving passenger experience will be key to your success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  54

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata