Freshers For Airport Guest Relationship Executive - Bhubaneswar

As an Airport Guest Relationship Executive, your primary role will be to ensure a positive experience for our guests at the airport. You will be the face of our organization, interacting directly with passengers and providing exceptional customer service.

Key Responsibilities:

- Welcome Guests: Greet arriving passengers warmly to create a positive first impression as they enter the airport.

- Assist with Inquiries: Provide information regarding flight statuses, airport facilities, and other travel-related questions to help guests navigate their journey.

- Handle Complaints: Address any guest complaints or issues promptly and courteously, ensuring satisfaction and resolving problems effectively.

- Coordinate with Staff: Work closely with other airport staff, including security and baggage services, to ensure smooth operations and address any guest needs.

- Promote Services: Inform guests about available services, such as lounges or transportation options, enhancing their travel experience.

- Document Feedback: Record guest feedback and suggestions to help improve our services and report them to the management team.

Required Skills and Expectations:

- Strong communication skills are essential, enabling you to engage positively with guests and provide clear information.

- A friendly and approachable personality to make guests feel comfortable and valued.

- Basic problem-solving skills to address guest concerns efficiently.

- The ability to work in a fast-paced environment, managing multiple tasks effectively.

- A commitment to teamwork, collaborating with colleagues to ensure a seamless guest experience.

- A high level of professionalism and integrity while representing the organization at all times.

• Experience

  0 - 1 Years

• No. of Openings

  54

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata