We are looking for a dedicated Airport Guest Relationship Executive in Nayagarh, India. This entry-level position is perfect for freshers who enjoy working with people and providing exceptional service in a busy airport environment.
Key Responsibilities:
1. Guest Assistance: Greet passengers as they arrive at the airport, offering help with check-in, baggage handling, and boarding processes. Provide clear information and directions to ensure a smooth travel experience.
2. Problem Resolution: Address any issues or concerns that guests may have during their airport visit. Handle complaints with patience and professionalism to enhance the guest experience.
3. Information Sharing: Educate guests about airport services, amenities, and flight information. Keep passengers updated on any changes that may affect their travel plans.
4. Team Collaboration: Work closely with airport staff, including security and airline teams, to ensure that guests receive comprehensive support. Share insights with fellow team members to improve guest services.
Required Skills and Expectations:
Candidates should be approachable and have excellent communication skills, as they will interact with a diverse range of travelers. A positive attitude and willingness to help others are essential qualities for success in this role. Basic computer skills are important for managing information and facilitating communication. Being able to work in a fast-paced environment will aid in effectively assisting guests while ensuring their comfort and safety.
Experience
Fresher
No. of Openings
67
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata