Support Executive Job Vacancies in Surat

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

We re Hiring Diamond Jewellery Showroom Location: Surat, Jamnagar & Anand Position: Indoor Diamond Sales Executive Job Time: 10:00 AM 9:00 PM Salary: Depends on Experience Education: Any Graduate / Undergraduate can apply---Job ResponsibilitiesAttend walk-in customers and showcase diamond jewellery collectionBuild strong customer relationships with excellent serviceExplain product details, quality, and pricing to clientsAssist customers in making purchase decisions confidentlyMaintain showroom display and stock recordsAchieve monthly sales targets and contribute to business growth---RequirementsGood communication and convincing skillsPresentable personality with customer-friendly approachExperience in Jewellery / Retail Sales preferred (Fresher can also apply)Basic computer knowledge--- For more information & to apply +91 70488 70388 / 70488 70788 jamnagar.bigtreevision@gmail.com If not required, kindly share with others who may benefit.Powered by BIGTREE Vision Management Company, Rajkot

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

We are looking for 21 Hiring for Accounts Admin Posts in Mumbai, Kolkata, Mangalore, Coimbatore, Indore, Kannur, Surat, Guwahati, Vijayawada, Kadapa, with deep knowledge in Administration, Admin, Accounts Administrator, HR Admin Executive, Admin Executive, Administration Executive, Administrator Executive, System Support Executive, Admin Support Executive, Airport Operation, Airport Staff and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree

JOB DESCRIPTIONLocation: SuratDesignation: Online Sales executiveJob Type :Full timeIndustry :TextileReporting to DirectorRoles and responsibility: Prospect and generate new leads through online channels such as IndiaMart, Trade India. Reach out to potential customers via phone calls, emails, and online chat tointroduce products or services. Understand customers needs and recommend appropriate products orservices. Negotiate and close sales deals with customers. Build and maintain relationships with customers to ensure repeat business. Collaborate with the marketing team to create and implement online salescampaigns. Ability to build and maintain relationships with customers.Education:Graduation in any stream.Experience:More than 2 years of exp. In handling B2B portal like India Mart, Trade India.

Hi we have job requirement for the post of Automobile Engineer at Surat, Gujrat. Minimum 2 to 3 year experience in Automobile service engineer. Company will give you good salary and other benefits also.