Call Center Executive (Freshers) Bhubaneswar

Clino Health Innovation Pvt Ltd
  • icon job experience 0 - 1 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Bhubaneswar
Key Skills

Customer Support International BPO Inbound Process BPO Non Voice Call Center

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Job Description

Job Title: Call Center Executive

Location: Bhubaneswar

Department: Customer Service

Job Summary:

The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.

Key Responsibilities:

1. Handle Inbound and Outbound Calls:

Manage large amounts of inbound and outbound calls in a timely manner.

Follow communication scripts when handling different topics.

2. Customer Service:

Identify customers’ needs, clarify information, research every issue, and provide solutions.

Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.

3. Product Knowledge:

Maintain a thorough knowledge of the company's products and services.

Keep up to date with product and service information and updates.

Qualifications:

High school diploma or equivalent; a degree in a related field is a plus.

Skills:

Strong organizational skills and attention to detail.

  • Experience

    0 - 1 Years

  • No. of Openings

    4

  • Education

    Graduate (B.A, B.C.A, B.B.A, B.Com)

  • Role

    Call Center Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Clinohealthinovation Pvt. Ltd (Mo Ambulance) Plot No-9429, Elegance society, NH-316, Puri bypass roa

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About Clino Health Innovation Pvt Ltd

Clino Health Innovation Pvt. Ltd. is a pioneering health-tech startup founded in 2021, dedicated to revolutionizing emergency health services through innovative technology solutions. Our mission is to enhance the efficiency, reliability, and accessibility of ambulance services and healthcare coordination. Our Key Products: MO Ambulance: A comprehensive ambulance service brand ensuring prompt and reliable emergency response. AMTeK (Ambulance Technology Kit): An IoT-based solution providing features like O2 level monitoring, breather analyzer, cabin cam, smooth driving jerk monitoring, temperature and humidity monitoring, air quality, VOC, and eCO2 tracking. HAMS (Hospital Ambulance Management System): A platform that seamlessly connects hospitals and ambulances, ensuring efficient management and coordination of emergency services. Executive and Supervisor Apps: Tools designed to streamline operations and enhance communication within our emergency services ecosystem. Achievements and Recognitions: Recognized by the Ministry of Corporate Affairs. Certified by Start-up India & Start-up Odisha, Govt. of Odisha. Currently incubated at KIIT-TBI. Awarded and financially supported for the innovative concept of "Mo Ambulance." Recognized by Atal Incubation Centre of CV Raman College of Engineering and the Confederation of Indian Industry (CII).
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