Hiring Fresher / Customer Support Executive / 12th Pass

We are looking for a Customer Support Executive to join our team in Berhampur. This is a part-time, work-from-home position suitable for freshers with at least a 12th-grade education. The role involves assisting customers and providing them with the necessary support they need.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Assist customers via various communication channels like email, chat, or phone. You will address their questions and concerns promptly and professionally.

- **Provide Product Information:** Share accurate information about our products and services to help customers make informed decisions and feel satisfied with their choices.

- **Resolve Customer Issues:** Identify and troubleshoot problems customers face and work towards resolving their issues effectively. Your goal is to ensure customer satisfaction.

- **Maintain Records:** Keep organized and accurate records of customer interactions and transactions. This is essential for tracking customer needs and improving service.

- **Feedback Collection:** Gather feedback from customers regarding their experience. This information will help the company improve its services and products.

**Required Skills and Expectations:**

- **Excellent Communication Skills:** You should have strong verbal and written skills to interact clearly and effectively with customers.

- **Problem-Solving Ability:** You must be able to think critically and find solutions to customer issues promptly.

- **Positive Attitude:** A friendly and approachable demeanor is essential for creating a good customer experience.

- **Basic Computer Skills:** Proficiency in using computers and navigating through software applications is necessary, as you'll be handling customer inquiries online.

- **Self-Motivated:** Since this is a work-from-home role, being self-driven and managing your time effectively is important for success.

• Experience

  Fresher

• No. of Openings

  35

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home