Hiring Fresher / Customer Support Executive / 12th Pass

We are looking for a Customer Support Executive to join our team in Berhampur. This is a part-time, work-from-home position suitable for freshers with at least a 12th-grade education. The role involves assisting customers and providing them with the necessary support they need.

Key Responsibilities:

- Respond to Customer Inquiries: Assist customers via various communication channels like email, chat, or phone. You will address their questions and concerns promptly and professionally.

- Provide Product Information: Share accurate information about our products and services to help customers make informed decisions and feel satisfied with their choices.

- Resolve Customer Issues: Identify and troubleshoot problems customers face and work towards resolving their issues effectively. Your goal is to ensure customer satisfaction.

- Maintain Records: Keep organized and accurate records of customer interactions and transactions. This is essential for tracking customer needs and improving service.

- Feedback Collection: Gather feedback from customers regarding their experience. This information will help the company improve its services and products.

Required Skills and Expectations:

- Excellent Communication Skills: You should have strong verbal and written skills to interact clearly and effectively with customers.

- Problem-Solving Ability: You must be able to think critically and find solutions to customer issues promptly.

- Positive Attitude: A friendly and approachable demeanor is essential for creating a good customer experience.

- Basic Computer Skills: Proficiency in using computers and navigating through software applications is necessary, as you'll be handling customer inquiries online.

- Self-Motivated: Since this is a work-from-home role, being self-driven and managing your time effectively is important for success.

• Experience

  Fresher

• No. of Openings

  35

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home