Sales Coordinator Job Vacancies in Gurgaon

We are looking for a dedicated BPO Telecaller to join our team in Gurgaon. This role is ideal for fresh graduates or those with limited experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone to provide information about products and services, addressing inquiries and resolving issues effectively.- **Outbound Calls:** Make outbound calls to potential and existing customers, aiming to generate leads and promote sales opportunities while maintaining a friendly and professional tone.- **Record Keeping:** Maintain accurate records of calls and customer interactions in our system, ensuring that all data is up-to-date and readily accessible for follow-ups.- **Feedback Collection:** Gather feedback from customers regarding their experiences and suggestions, reporting these insights to the management team for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. They should be able to articulate ideas clearly and have a pleasant phone demeanor. Basic computer skills and familiarity with call center processes are beneficial. Successful candidates will display a positive attitude, patience, and a willingness to learn new skills. Ability to work in a team environment and adapt to changing situations is essential. A strong desire to assist customers and contribute to the team

Role: Sales CoordinatorJob Location: GurugramResponsibilities: Order Fulfilmento Handle the processing of all incoming customer purchase orderso Arranging dispatch of goods after processing purchase order (inassociation of dispatch department and transporters)o Schedule transportation for goods shipments.o Responsible for passing on shipping/production instructions to teamon a daily basis. Pre-Saleso Maintain customer contact records.o Responding to sales queries via phone, e-mail and in writing.o Sending quotations and company presentation to customerso Coordinate with sales team, communicating relevant informationand fixing appointments for sales teamo Sending samples to customers (in association of dispatchdepartment) Customer Handlingo Handle communication with customers through phone call andemailo Making follow-up calls to confirm sales orders or delivery dates.o Follow up with customers for samples, order, payment etc.o Respond to complaints from customers and give after-sales supportwhen requestedo Inform clients of unforeseen delays or problemsRequirements Proven experience in sales; experience as a sales coordinator or in otheradministrative positions will be considered a plus Some knowledge of order entry systems or customer managementsystems Good computer skills (MS Office) Must have good command over the English language in verbal & written. Excellent Planning & Coordination skills Well-organized and responsible with an aptitude in problem-solving

The Sales Coordinator / Inside Sales role in Real Estate involves managing client inquiries, supporting the sales team, and facilitating the sale of properties. The candidate will work closely with agents, provide excellent customer service, and ensure seamless transaction processes.

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

Location: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMResponsibilities:* Act as the primary bridge between the field sales team and the technical/operations team.* Prepare quotations, invoices, and sales reports using internal software.* Handle client inquiries, manage schedules, and coordinate post-sales documentation.* Ensure all client data in the CRM is accurate and up to date.Requirements:* Highly organized with excellent attention to detail.* Proficiency in MS Office (Excel is a must) and CRM tools.* Strong verbal and written communication skills.If you are interested, please share the above details along with your updated CV.hrcps9@gmail.com8370014003

Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)

Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs. Arrange business meetings with prospective clients. Collect and analyse market research data. Identify potential markets and test them extensively. Time management skills. Complete all sales forecasts on-time Prepare and develop consultative client presentations Must have experience in team handling

We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.

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