Front Office Manager Job Vacancies in Amritsar

We are seeking a Front Office Manager with strong communication skills and a pleasing personality. The ideal candidate will have 1 to 4 years of relevant experience, and a graduate degree is required. This full-time position will be based in Amritsar, India, with a work-from-office arrangement.Key responsibilities include managing daily front office operations, ensuring efficient guest check-in and check-out processes, and addressing customer inquiries and concerns effectively. The Front Office Manager will supervise staff, maintain high service standards, and ensure a welcoming atmosphere for all guests.Candidates should possess excellent communication skills, both verbal and written, alongside a friendly demeanor. A strong ability to multitask and solve problems in a busy environment is essential. Proficiency in computer software related to hotel management and a good understanding of front desk operations will be beneficial. Additionally, the role involves being available for fieldwork and may require travel. A valid driving license is also a prerequisite. The work schedule will include flexible hours, typically requiring dedication beyond the standard work week.Overall, the successful applicant should be proactive, detail-oriented, and committed to creating exceptional guest experiences while fostering a positive team environment.

Front Office Manager duties and responsibilitiesKeep front desk clean, tidy and supplied with all the necessary suppliesGreet, communicate with and welcome guestsKeep the office in orderAnswer all the customers' questions and address their complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages and send them to appropriate destinationPrepare and manage outgoing mailCheck, sort and forward emailsMonitor office suppliesPlace supply orders when necessaryMonitor and update records and filesMonitor and log office expenses and costsFront Office Manager requirements and qualificationsX years of experience as Front Office Manager or similar roleKnowledge of office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingExcellent knowledge of MS Office (especially Excel and Word)Sense of ownership and pride in your performance and its impact on companys successCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsCustomer-centricHigh School diploma; additional qualifications will be a plus