Customer Support Executive Female Jobs in Gurgaon

Maintain high level of compliance to the standard operational procedures defined by the LOB. Maintain accurate and updated knowledge of procedures and systems. Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision Ability to build rapport with stakeholders across the org.Required Skills - Effective communication with comprehensive skills, including: - Strong verbal and written communication - Active listening and problem-solving - Ability to build rapport with customers and colleagues - Clear and concise articulation of ideas and solutions Customer centricity Listening skillsEligibility Criteria Should be flexible to work in shifts and rotational Offs. Under-Graduate: Minimum 6 months of sales/service experience, preferably in the automobile or BPO industry. Graduate: Freshers and sales/service experienced candidates, preferably with experience in the automobile or BPO industry.

data entry, customer handling

good at calling. good communication skills.

We are looking for 5 Customer Support Executive Posts in Gurgaon, with deep knowledge in Customer Relationship,Customer Care,Customer Support,International BPO and Required Educational Qualification is : Higher Secondary

Handling customer inquiries .Providing information about female jems & jewels product .Maintain a positive andprofessional attitude towards customers.Maintain customer interactions and transactionsPost urgent: immediate joiner required

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

Answering phones and explaining the services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the services. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements

Job Openings for Customer Care Executive Jobs with minimum 2 Years Experience in Gurgaon, Haryana having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, Microsoft Office ,Communication Skills,Customer Care,Customer Support,Voice Process,Service Marketing,Customer Service Operations,CSE etc.

Job ResponsibilitiesHandling customer queries through phone, email, WhatsApp.Up for non target based sales profileOutbound calling as per the requirements of the management.Working closely with several different teams. Support, Operations and marketing team.A real hunger and willingness to learn, not afraid to ask questions.Committed.Qualifications / SkillsMinimum 1 year of experienceExcellent communication skills both written and verbal.Flexibility and adaptability.Available for full time offline Employment

Profile - Customer Support ExecutiveQualification - Graduate With Required Good Communication Skills in English.Experience - Energetic, Confident Inbound Voice Process Required.Salary - 18000/- 21000/- Per Month +PFGender - Only Female Can ApplyLocation - GurgaonDuties & Responsibilities------Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Note - Charges applyOnly Serious Candidate Apply

Candidates should have knowledge of collections in domestic process, Freshers are also welcome.Should be able to understand Hindi, English. Tamil Speaking Candidates are also welcome.

Role: Customer handling/Tele callerwe need an employee for customers handing over phone calls

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

We have vacant of 10 Tele Calling Executive Jobs in Gurgaon Experience Required : 18 Years Educational Qualification : Diploma Skill Customer Service Agent,Confidence etc.

We are hiring for female Customer Care Executive Profile. The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.The roles and responsibilities of a customer care executive: 1. Take ownership of customer issues.2. Troubleshoot problems and see them through to resolution.3. Escalate unresolved issues to the appropriate internal teams.4. Collect prompt and accurate feedback from customers.5. Team workWe are looking for Qualities/Skills: 1. For female's only2. Excellent Communication skills.3. Ability to multi-task4. Attention to detail.5. Competent technical knowledge.Salary: Rs 15,000 CTC to 25,000 CTCExperience: Fresher can apply with Excellent Communication skills Education: Undergraduate can applyBenefits: Work from officeShift Timing: Comfortable for 24*7 Job Location: Gurugram*Mandatory to have:Person should have their own laptop/computer.Person should have internet connectivity.

We need female telecallers with good communication skills for lead generation profile who can call international clients and pitch about company & its products.Position Sales Executive/Business Development ExecutiveSalary up to 25k or depends on interview. + perks+ IncentiveShift Timings 10am to 7pmJob Location Gurgaon Haryana Friday fixed off.

Calling Customers and Informing Them About the Company's Product/ Service

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

1. Coordinate with Sales team and Plant from Order punching to dispatch details2. Regular Follow up for the Payments from clients3. Support sales team for Quotes, Ledgers, PI, Debtor reports, monthly and weekly salesreportsRequirements:1. Female Candidate only in the age group of 25-35 yrs2. Should be Married/Unmarried3. Experience of 3+ years in B2B sales4. Good ability to handle objections and strong negotiator.5. Good Communication skills in Hindi and English.6. Computer Savvy. Should have good MS office and software skills.