Customer Support Executive Female Jobs in Gurgaon

We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

As a Customer Support Executive, you will play a vital role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers seeking assistance, ensuring timely and accurate responses.- Resolving Issues: You will listen to customer concerns, identify problems, and offer appropriate solutions, demonstrating empathy and professionalism throughout the process.- Maintaining Records: You will document customer interactions and solutions provided in our database, ensuring that all information is updated for future reference.- Collaborating with Teams: You will work closely with other departments, such as sales and technical support, to ensure customer needs are met and issues are escalated promptly when necessary.- Providing Product Knowledge: You will educate customers about our products and services, helping them understand features and benefits and ensuring they can make informed decisions.To succeed in this role, you should possess strong communication skills and the ability to work effectively in a team. A positive attitude and a passion for helping others are essential. You should be detail-oriented and capable of multitasking in a fast-paced environment. A minimum educational qualification of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for fresh candidates. Being a female candidate is preferred for this position.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

Maintain high level of compliance to the standard operational procedures defined by the LOB. Maintain accurate and updated knowledge of procedures and systems. Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision Ability to build rapport with stakeholders across the org.Required Skills - Effective communication with comprehensive skills, including: - Strong verbal and written communication - Active listening and problem-solving - Ability to build rapport with customers and colleagues - Clear and concise articulation of ideas and solutions Customer centricity Listening skillsEligibility Criteria Should be flexible to work in shifts and rotational Offs. Under-Graduate: Minimum 6 months of sales/service experience, preferably in the automobile or BPO industry. Graduate: Freshers and sales/service experienced candidates, preferably with experience in the automobile or BPO industry.

good at calling. good communication skills.

We are looking for 5 Customer Support Executive Posts in Gurgaon, with deep knowledge in Customer Relationship,Customer Care,Customer Support,International BPO and Required Educational Qualification is : Higher Secondary

Handling customer inquiries .Providing information about female jems & jewels product .Maintain a positive andprofessional attitude towards customers.Maintain customer interactions and transactionsPost urgent: immediate joiner required

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

Answering phones and explaining the services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the services. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements

Job Openings for Customer Care Executive Jobs with minimum 2 Years Experience in Gurgaon, Haryana having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, Microsoft Office ,Communication Skills,Customer Care,Customer Support,Voice Process,Service Marketing,Customer Service Operations,CSE etc.

Job ResponsibilitiesHandling customer queries through phone, email, WhatsApp.Up for non target based sales profileOutbound calling as per the requirements of the management.Working closely with several different teams. Support, Operations and marketing team.A real hunger and willingness to learn, not afraid to ask questions.Committed.Qualifications / SkillsMinimum 1 year of experienceExcellent communication skills both written and verbal.Flexibility and adaptability.Available for full time offline Employment

Profile - Customer Support ExecutiveQualification - Graduate With Required Good Communication Skills in English.Experience - Energetic, Confident Inbound Voice Process Required.Salary - 18000/- 21000/- Per Month +PFGender - Only Female Can ApplyLocation - GurgaonDuties & Responsibilities------Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Note - Charges applyOnly Serious Candidate Apply

Candidates should have knowledge of collections in domestic process, Freshers are also welcome.Should be able to understand Hindi, English. Tamil Speaking Candidates are also welcome.

Role: Customer handling/Tele callerwe need an employee for customers handing over phone calls

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

We have vacant of 10 Tele Calling Executive Jobs in Gurgaon Experience Required : 18 Years Educational Qualification : Diploma Skill Customer Service Agent,Confidence etc.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.