Customer Support Executive Female Jobs in Noida

We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.

Join our team as a Helpdesk Executive in Noida sector 78. Responsibilities include documenting customer inquiries, resolving issues efficiently, collaborating with team members, providing exceptional customer support, problem-solving, and clear communication with customers.The ideal candidate should have excellent documentation skills to keep track of customer inquiries and resolutions. The Helpdesk Executive should be able to effectively resolve issues by providing timely solutions. Collaboration with team members is essential to ensure seamless customer support. Strong problem-solving skills are necessary to address customer concerns effectively. Clear communication skills are crucial to interact with customers professionally and efficiently. The candidate should be a 10th pass female with 0-6 years of experience.If you are looking for a dynamic role that involves helping customers and collaborating with a team, this opportunity is perfect for you. Work from the office on a full-time basis and make a difference in customer support.

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

We have opportunity for CRM Company name:- Digital Dhanu pvt ltd. Job location:- Sector -11 NoidaJob :- Customer Relationship Manager Salary :- 15k to 25k monthlyExperience 6 month to 1 year Qualification- Graduate/ relevant degreeSkills- Good Communication skills, Knowledge of Excel, Taking responsibilities and patience etcJob Responsibilities- 1. Act as the main point of contact for customer inquiries and support needs.2. Track and manage customer interaction, ensuring timely follow- ups. 3. Work with the internal technical team to resolve client issues promptly and efficiently.

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

Job Summary:We are seeking a motivated Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential or existing customers to provide information about our products and services, answer questions, and handle concerns. This role requires excellent communication skills, patience, and a customer-centric approach.Key Responsibilities:Customer Outreach: Make outbound calls to potential or existing customers to introduce our products or services, answer questions, and provide detailed information.Follow-up and Lead Generation: Identify customer needs, generate interest, and follow up on leads for potential sales opportunities.Product Knowledge: Understand product specifications, and features, and communicate them effectively to customers.Maintain Records: Update customer details, call logs, and feedback accurately in the system to ensure up-to-date customer records.Complaint Resolution: Address customer concerns, complaints, or inquiries and provide appropriate solutions.Sales Assistance: Support the sales team by setting up appointments or following up with leads to help close sales.Achieve Targets: Meet or exceed daily, weekly, and monthly call and lead generation targets.Feedback Collection: Gather customer feedback and report recurring issues to supervisors for continuous improvement.Required Skills and Qualifications:Educational Background: High school diploma or equivalent; Bachelors degree preferred.Experience: 0-2 years of experience as a telecaller, telemarketer, customer service representative, or similar role.Language Proficiency: Fluent in [specify languages required, e.g., English, Hindi].Communication Skills: Excellent verbal communication, active listening skills, and a professional phone presence.Problem-Solving Skills: Ability to handle customer complaints and inquiries with patience and professionalism.Computer Skills: Proficiency in using customer relationship management (CRM) software, MS Office,

we need female candidates with fluent hindi laptop and and good internet connetion is mandatory

Basic Knowledge of Computer, Soft spoken, Good learner

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

CRM Executive -This is an on-site full-time role for a Customer Relationship Management Executive located in Noida. The Customer Relationship Management Executive is responsible for maintaining excellent customer relationships by establishing and maintaining positive customer interactions. The Executive will be in charge of customer retention, responding to customer inquiries, and addressing any customer concerns. The Executive will work closely with sales, marketing, and other departments to ensure a consistent and high-quality customer experience.Eligibility Criteria :Female Candidates.Any Graduate/Post Graduate.Excellent analytical skills.Excellent communication skills both written and verbal.Practical Knowledge of MS Excel (VLookup, HLookup, Pivot Table)

Location: H-91,sector63,Noida,Noida, Gautambuddha Nagar, Uttar Pradesh,201301Timing-10:00am to 6:30pmLanguages: English & HindiQualifications: High School Diploma or equivalent. Excellent communication skills. Fluency in English and any other language(optional) Friendly attitude and good customer service skills. Proficiency in computer programs and technology. Knowledge of customer care techniques. Able to work independently.Responsibilities: Handle customer inquiries and complaints via phone, chat ,or email. Provide accurate information about products and services. Identify customer needs and help customers use specific features. Understand customer requirements and provide appropriate solutions. Research required information using available resources Follow up with customers to ensure their issues are resolved. Maintain a record of customer interactions and transactions Update customer profiles in internal databases. Comply with company policies and procedures Suggest process improvements to enhance customer service experience.Skills: Excellent communication and interpersonal skills. Good problem-solving and decision-making skills. Strong attention to detail. Ability to work well under pressure. Ability to work independently. Excellent organizational and time management skills.Benefits: Immense learning opportunity. Incentives :-After 3 months on performance basis.

JOB DESCRIPTION FOR CUSTOMER CARE EXECUTIVE (CCE) (Females Only) (Age upto 30 years)Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.Generate referrals through existing customer base and walk-ins.Meetings with HNI, corporate and institutional clients to promote gold loan proposition.Handle customer requests and complaints and take it to closure.Understand the need of the customer and cross sell other products accordingly.Generate business and leads for other products like insurance, NCDs, gold coin etc.Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Handle customer queries over calls, chats & mailsProvide solutions to their problemsCalling on review data to identify and resolve issuesMaintain records in SystemSalary:-15k-18k plus incentive

iENERGIZER Hiring For Premium Process.To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Only Graduate Fresher & under graduate with 9 month experience.2. fresher and experience can apply.3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process is a must.4. Comfortable with 24x7 shift.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Location : NoidaSalary : 15k to 50k CTC.For more details you can connect on below contact numberContact Person:( Directly share me the cv on whatsapp)timing : 10 am till 8 pm.

The position is mainly responsible to generate leads.Responsible for making Cold Calls.Handling all incoming calls/ perform outbound calls from/ for prospective clients.Will be responsible for converting calls into business.Should have good interaction/interpersonal skillsTarget achieving oriented candidate for earn great incentive.Daily New calls, daily making follow-ups with new clients.

Sales support, lead generation, customer support, back office operation.

Need Female Candidate - Customer Support Good Communication skills to Handle Customer queriesExperience - 2 yrs Well versed in MS Office (Good command on Excel)Package 1.8 - 2L per annum

We Are Hiring Customer Support ExecutiveSalary 15000 + IncentiveRoles & Responsibilities:-1 Female candidates with good communications skill required.2. Ability of communicate effectively and efficiently. 4. Calling to customers and complete applications.4. Update Customer information in the CRM during each call.6. Customer focus with a high level of positive attitude. 7. Knowledge of how to conveyance customer through Tele Marketing.

CUSTOMER SUPPORT EXECUTIVE ARE OVERSEENING THE CUSTOMER SERVICE PROCESS . RESOLVING CUSTOMER COMPLAINTS BROUGHT TO YOUR ATTENTION CREATING POLICIES AND PROCEDURES