Maintain high level of compliance to the standard operational procedures defined by the LOB.
• Maintain accurate and updated knowledge of procedures and systems.
• Ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision
• Ability to build rapport with stakeholders across the org.
Required Skills • - Effective communication with comprehensive skills, including:
• - Strong verbal and written communication
• - Active listening and problem-solving
• - Ability to build rapport with customers and colleagues
• - Clear and concise articulation of ideas and solutions
• Customer centricity
• Listening skills
Eligibility Criteria • Should be flexible to work in shifts and rotational Offs.
• Under-Graduate: Minimum 6 months of sales/service experience, preferably in the automobile or BPO industry.
• Graduate: Freshers and sales/service experienced candidates, preferably with experience in the automobile or BPO industry.
Experience
1 - 4 Years
No. of Openings
5
Education
12th Pass
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
7th Floor, Tower-A, Unitech Business Park, Sector 39, Gurugram