maintain high level of compliance to the standard operational procedures defined by the lob.
• maintain accurate and updated knowledge of procedures and systems.
• ability to perform multiple tasks and adjust quickly in short timeframe with limited supervision
• ability to build rapport with stakeholders across the org.
required skills • - effective communication with comprehensive skills, including:
• - strong verbal and written communication
• - active listening and problem-solving
• - ability to build rapport with customers and colleagues
• - clear and concise articulation of ideas and solutions
• customer centricity
• listening skills
eligibility criteria • should be flexible to work in shifts and rotational offs.
• under-graduate: minimum 6 months of sales/service experience, preferably in the automobile or bpo industry.
• graduate: freshers and sales/service experienced candidates, preferably with experience in the automobile or bpo industry.
Experience
1 - 4 Years
No. of Openings
5
Education
12th Pass
Role
Customer Support Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
7th Floor, Tower-A, Unitech Business Park, Sector 39, Gurugram