Customer Care Female Jobs in Tambaram

As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- **Greet Visitors**: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- **Answer Phone Calls**: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- **Manage Appointments**: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- **Handle Correspondence**: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- **Maintain Reception Area**: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- **Assist with Administrative Tasks**: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationContact Person Name : MUTHUMobile Number : 98401 12003You can call or share your resume to this WhatsApp number.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.