Array ( [0] => customer-care [1] => kollam ) Customer Care Jobs for Women in Kollam | Female Customer Care Job Vacancies in Kollam
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Customer Care Female Jobs in Kollam

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Opening For Customer Relationship Manager (Female Candidates Required)

Wedsindia Mall of Wedding

  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Kollam
Communication FLEXIBILITY Customer Relationship Customer Service Customer Handling MS CRM Customer Management Problem Management Customer Support Customer Care Convincing Power
COMPANY NAME: WEDSINDIA MALL OF WEDDINGLOCATION : KARUNAGAPPALLY KOLLAMSALARY : BASED ON EXPERIENCEJOB TYPE: FULL-TIMEWORKING HOUR: 9:30 AM to 8:00 PMCOMPANY OVERVIEW:WedsIndia is a prominent player in the textile industry, known for delivering high-quality fabrics and innovative designs. We are dedicated to customer satisfaction and have a strong presence in both local and international markets.JOB ROLE:As a Customer Relationship Manager, you will oversee all customer care operations, ensuring seamless communication and exceptional service. You will lead and manage a team of customer care executives, driving efficiency and delivering excellent customer satisfaction.KEY RESPONSIBILITIES:LEADERSHIP& TEAM MANAGEMENT: Supervise and have full control over customer care executives, ensuring they adhere to company standards. Assign tasks, monitor performance, and provide training to the team as required. Motivate the team to achieve individual and collective goals.CUSTOMER SERVICE EXCELLENCE: Oversee and resolve escalated customer concerns professionally and promptly. Ensure all customer interactions are handled with care, courtesy, and competence. Maintain a customer-first culture, emphasizing satisfaction and loyalty.REPORTING & FEEDBACK: Prepare regular performance and feedback reports for management. Ensure the team adheres to company guidelines, targets, and deadlines.QUALIFICATION: Degree in any discipline.If you are a dynamic and result oriented customer relationship manager looking to make an impact in the textile industry, apply now to join the wedsIndia Mall of wedding team. We offer a competitive salary package based on experience.To apply, submit your resume and a cover letter to 8075361474.
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Customer Support Representative (Female Candidates Only)

We Heal Private Limited

Good Communication Inbound Voice Process Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Customer Calling
Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.
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Walk-In For Customer Care Incharge (Female)

Rodindigital

  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Kollam
Malayalam
Key Responsibilities of a Customer Care ExecutiveCustomer Interaction:Handle inbound and outbound calls, emails, and chat inquiries from customers.Address customer inquiries, complaints, and requests in a professional and timely manner.Provide accurate information regarding products, services, and policies.Problem Resolution:Resolve customer issues efficiently and effectively, ensuring customer satisfaction.Escalate complex issues to higher-level support or relevant departments when necessary.Follow up with customers to ensure their issues are fully resolved.Product Knowledge:Maintain a thorough understanding of the company's products and services.Keep updated with any changes or new product launches.Educate customers on product features and benefits.Customer Feedback:Collect and document customer feedback to help improve products, services, and customer experience.Communicate recurring issues and potential improvements to management.Documentation and Reporting:Record customer interactions and transactions accurately in the companys CRM system.Generate reports on customer service activities, performance metrics, and trends.Maintain and update customer records.Team Collaboration:Work closely with other departments (e.g., sales, technical support, billing) to resolve customer issues.Participate in team meetings and training sessions to stay informed about new products and procedures.Customer Retention:Engage with customers to build strong relationships and loyalty.Implement strategies to retain customers and reduce churn rates.Quality Assurance:Adhere to company policies, procedures, and quality standards.Continuously strive to improve service quality and efficiency.Technical Support:Provide basic technical support and troubleshooting for products and services.Guide customers through technical processes and help them resolve technical issues.Sales Support:Assist with upselling and cross-selling products and services when app
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Looking For Back Office Management (Female Candidates Only)

Health Hr 24-7

Call Center Computer Operations Marketing Communication Customer Service Manager Administration Officer Administration Incharge Administration Supervisor Administrative Secretary Admin Executive Computer Operator Office Assistant Back Office Executive Work From Home
Job Title: Backoffice AssistantLocation: Kottayam, Kerala, IndiaWe are seeking a highly organized and detail-oriented individual to join our team as a Backoffice Assistant in Kottayam, Kerala. The ideal candidate will be responsible for providing administrative support, managing data entry tasks, and ensuring the smooth operation of day-to-day back-office activities. Strong communication skills, proficiency in computer applications, and a proactive attitude are essential. If you thrive in a dynamic work environment and possess excellent organizational skills, we invite you to apply for this exciting opportunity to contribute to our growing team.
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Academic Counsellor (Female)

CADD CENTRE

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Kollam
Communication Skills Student Counseling Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive
Job Description:Counseling / Sales experience, Cold calling mustCounsel students about different CAD coursesConverting Walk-ins into Admissions.Resolving students Queries Relating to Course.Handling both Inbound & Outbound calls.Candidate Should have good communication ,convincing and counselling Skills.
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Tele Sales Executive (Female)

edgaadi private limited

Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
We have vacant of 10 Tele Sales Executive Jobs.SELF-CONFIDENT,MOTIVATIONAL,ENTHUSIASTIC MENTOR WHO IS ABLE TO INITIATE AND DEVELOP GOOD QUALITY CUSTOMER RELATIONS AND MANAGE TELE-SALES CAN APPLY. for Freshers Educational Qualification : Other Bachelor Degree, B.B.A, B.Tech/B.E Skill telesales,Business Development, Lead Generation etc.
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