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Customer Care Female Jobs in Durg

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  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Durg
Receptionist Front Office Operations Good Communication Good Looking and Charming Empathy and Patience Time Management Cultural Awareness Customer Service Orientation
Job Summary:The Front Desk Executive is responsible for providing exceptional customer service to guests during their stay. This role includes overseeing the check-in and check-out processes, managing reservations, addressing guest inquiries, and ensuring that all front desk operations run smoothly. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced environment.Key Responsibilities:1. Guest Check-in and Check-out:- Welcome guests in a friendly and professional manner.- Efficiently process guest check-in and check-out procedures.- Verify guest information and payment methods.2. Reservations Management:- Handle room bookings and cancellations via phone, email, and in-person.- Update and maintain information in the hotel reservation system.3. Guest Services:- Provide guests with information about hotel services, local attractions, and transportation.- Address guest inquiries, requests, and complaints promptly and professionally.4. Billing and Payment Processing:- Prepare bills for guests and process payments accurately.- Handle cash, credit, and debit transactions in compliance with hotel policies.5. Communication:- Maintain open communication with other departments (housekeeping, maintenance, etc.) to facilitate smooth operations.- Relay special guest requests and instructions to relevant staff.6. Administrative Duties:- Maintain front desk logs, daily reports, and other administrative documents.- Ensure the front desk area is clean, organized, and welcoming.
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Cabin Crew (Female Candidates Preferred)

Skytech Aviation Services Pvt Ltd

Customer Care Hospitality Aviation Airline Customer Service Airline Operations Ground Operation Flight Attendant Flight Stewardess Flight Steward Cabin Crew Air Hostess Air Ticketing Cabin Crew Activities Ground Staff Activities Interpersonal Skills
Airline cabin crew members are responsible for ensuring the comfort, safety, and welfare of passengers during flights. This role is crucial in both short-haul and long-haul travel, as cabin crew members serve as the primary point of contact between the airline and its passengers.Key ResponsibilitiesThe duties of an airline cabin crew member include:Greeting Passengers: Cabin crew members welcome passengers as they board and exit the aircraft.Assisting Passengers: They help passengers find their seats and provide special attention to those who may need additional assistance, such as the elderly or disabled.Serving Meals and Refreshments: Cabin crew are responsible for serving food and beverages during the flight.Safety Checks: They check emergency equipment and ensure that all safety information is available to passengers.Demonstrating Safety Procedures: Cabin crew demonstrate how to use emergency equipment and explain safety procedures before takeoff.Administering First Aid: In case of medical emergencies, cabin crew members are trained to provide first aid.Handling Emergencies: They must be prepared to deal with various emergencies that may arise during a flight.Providing In-flight Services: This includes supplying newspapers, magazines, in-flight entertainment options, and selling duty-free goods while pursuing sales targets.Reporting Duties: After each flight, cabin crew members produce written reports detailing any incidents or observations.Work EnvironmentThe role can be physically demanding due to long hours spent on their feet and dealing with time zone changes. Cabin crew often work irregular hours, including weekends and public holidays. Many airlines require staff to live near their base airport due to the need for quick response times when on call.Qualifications and TrainingWhile a degree is not typically required, qualifications in travel, tourism, hospitality management, or nursing can be beneficial.
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