Female - Urgent Requirement For Front Desk Executive

Infini Vista

job summary:

the front desk executive is responsible for providing exceptional customer service to guests during their stay. this role includes overseeing the check-in and check-out processes, managing reservations, addressing guest inquiries, and ensuring that all front desk operations run smoothly. the ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced environment.

key responsibilities:

1. guest check-in and check-out:

- welcome guests in a friendly and professional manner.

- efficiently process guest check-in and check-out procedures.

- verify guest information and payment methods.

2. reservations management:

- handle room bookings and cancellations via phone, email, and in-person.

- update and maintain information in the hotel reservation system.

3. guest services:

- provide guests with information about hotel services, local attractions, and transportation.

- address guest inquiries, requests, and complaints promptly and professionally.

4. billing and payment processing:

- prepare bills for guests and process payments accurately.

- handle cash, credit, and debit transactions in compliance with hotel policies.

5. communication:

- maintain open communication with other departments (housekeeping, maintenance, etc.) to facilitate smooth operations.

- relay special guest requests and instructions to relevant staff.

6. administrative duties:

- maintain front desk logs, daily reports, and other administrative documents.

- ensure the front desk area is clean, organized, and welcoming.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma

• Role

  Front Desk Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  sarun.officialinfo@gmail.com