Female - Urgent Requirement For Front Desk Executive

Job Summary:

The Front Desk Executive is responsible for providing exceptional customer service to guests during their stay. This role includes overseeing the check-in and check-out processes, managing reservations, addressing guest inquiries, and ensuring that all front desk operations run smoothly. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced environment.

Key Responsibilities:

1. Guest Check-in and Check-out:

- Welcome guests in a friendly and professional manner.

- Efficiently process guest check-in and check-out procedures.

- Verify guest information and payment methods.

2. Reservations Management:

- Handle room bookings and cancellations via phone, email, and in-person.

- Update and maintain information in the hotel reservation system.

3. Guest Services:

- Provide guests with information about hotel services, local attractions, and transportation.

- Address guest inquiries, requests, and complaints promptly and professionally.

4. Billing and Payment Processing:

- Prepare bills for guests and process payments accurately.

- Handle cash, credit, and debit transactions in compliance with hotel policies.

5. Communication:

- Maintain open communication with other departments (housekeeping, maintenance, etc.) to facilitate smooth operations.

- Relay special guest requests and instructions to relevant staff.

6. Administrative Duties:

- Maintain front desk logs, daily reports, and other administrative documents.

- Ensure the front desk area is clean, organized, and welcoming.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Graduate (BHM)

• Role

  Front Desk Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  sarun.officialinfo@gmail.com