Telecaller Jobs For Freshers - Pune

ATFEM Khetigaadi Pvt.ltd

Fresher
10 Openings
1.0 - 1.8 Lac/Yr
Posted 45 days ago
Face-to-Face interview
Pune

Key Skills

Microsoft Excel Domestic BPO Voice Process

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Job Description

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.

Key Responsibilities:

- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.

- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.

- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.

- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.

- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.