16

Call Center Manager Job Vacancies in Delhi NCR

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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General Manager Operations

Stallion Brothers Automotive Pvt Ltd

  • 8 - 14 yrs
  • 11.0 Lac/Yr
  • Naraina Delhi
BPO Operations Domestic BPO Domestic Sales Domestic Call Center Sales Process Insurance Marketing
Looking of General Manager Operations Must be good in handling the team span of 250+Work experience. Minimum 8 to 12 years.Only BPO background sales or insurance process
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  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Noida Sector 3
1). Outcall On Data Allocated and Generate Qualified Appointments For Field Sales Sales Managers 2). Follow Up On Appointments Generated and Ensure That Meetings Happen 3). Maintain Tele-calling Hygiene: Calls Per Day Tele Sales Executive Travel Sales Insurance Sales Marketing Call Center Direct Sales
1). Outcall on data allocated and generate qualified appointments for Field Sales Sales Managers2). Follow up on appointments generated and ensure that meetings happen3). Maintain tele-calling hygiene: calls per day, average talk time, daily reporting
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Clinic Manager (Female Only)

New Look Laser Clinic

  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Sales Call Call Quality Call Coordinator Call Processing Call Center Manager
We are looking for an expert female counsellor with experience at the New Look Laser Clinic in Gurgaon, Gurugram.The Candidate must be self-motivated to perform the following tasks -:Looking after clinic administration.Interacting with clients in person and on-callManaging the clinic staff Ensure the clinic has the right environment for proper customer service.Accountability for salesOnly interested candidates need to apply for this job.
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Looking For Assistant Manager

Scinext Group Skills & Technology Private Limited

Back Office Coordinator Back Office Executive Back Office Incharge Back Office Operation Executive Back Office Manager Back Office Computer Operator Back Office Processing Call Center Executive Call Coordinator BPO Executive BPO Operations Domestic B
Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation
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Looking For Tele Calling (Female)

Helpto Manpower Consultancy

BPO Call Center Tele Marketing Telecaller B2B Sales Executive Tele Marketing Manager Walk in
Experience: Tele Calling: 2 years (Required)Salary: 14,000.00 - 20,000.00 per monthTelecaller Role and Responsibility Tele calling B2B customers Performing specific scenarios No Sales target as this is pure B2B calling and you are not sellinganything You need to call on the behalf of the bank and check if the processes arebeing followed by the merchants and agencies.Telecaller Requirements Graduation or equivalent Priorly experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them
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Customer Care Voice Process International BPO Customer Communication Call Center Customer Associate Customer Relationship Executive Customer Relationship Manager Customer Sales Executive Customer Sales Representative Customer Service Manager Customer
: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +
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Deputy Manager- Tele Calling

hirekaro global Services

  • 4 - 6 yrs
  • 5.0 Lac/Yr
  • Delhi
Team Coordinator Call Center Manager Telecaller Team Manager Operations Team Management Skills Tele Sales
Designation: Deputy manager- Tele callingExperience: 4-6 Years (Need 2 years exp in Team handling)Duties and Responsibilities:Motivating and inspiring the team to surpass their potential.Improving the team and facilitating the communication among the members of team.Exceeding and meeting departmental objectives, including conversion targets, and lead generation.Creating sense of ownership within the employees and resolving employee issues, if any.Encouraging, supporting, and motivating actively ones peer team.Looking constantly for development as well as continuous improvement for the entire team.Monitoring, organizing, and coaching team on a day-to-day basis.Communicating the companys purpose, core values, vision to the front employees.Ensuring that the employees follow their schedules properly as designed.Striving for new ways continually, to increase the opportunities of sales.Handling escalated calls, complaints, questions, and queries as necessary.Facilitating cross-functional communication within employees for improved working condition.Creating a conducive work environment for all the call centers employees.Carrying out team meetings and actively participating in the monthly and weekly meetings.Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets.Skills and SpecificationsStrong knowledge of Database/MIS ManagementStrong knowledge of customer care techniques and processes.Well versed with MS Office especially MS Excel functionsExceptional analytical and listening skills.Ability to operate well in a call center team environment.Familiarity with several voice-logging systems and tools.Keenness and flexibility to work extended hours.Natural flair for coaching, motivating, and interacting with people.Experience in call center activities.
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Call Center Executive Call Center Manager Call Coordinator Walk in
Role and Responsibilities :Initiating sales with potential customers over the phone.Asking inquiries to interact with customers and keep the speech communication going.Listening to the customers' has to generate repeat sales.Gathering and documenting client info, payment ways, purchases, and reactions to products.Keeping up thus far on all products and informing customers of recent products.Answering customers' queries on the product.Meeting sales quotas.Telesales Representative Requirements:Excellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.Good sales ability.Working data of relevant pc software systems.Excellent social and drawback finding skills.The ability to handle rejection and stress in soliciting customers.
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Strong Communication Skills Followups Call Center Executive Call Center Trainer Call Center Manager Tele Calling
360 Team Realtorz is the Real Estate Division of Team Promotions Private Limited which is a Franchisee of India's biggest Real Estate Consultant 360 Realtors, till date sold more then 45000 Properties across India and abroad. Working with the Leaders will make you a Leader, come and join us to be a part of fastest growing Real Estate Industry.Responsibilities include:1. Work on making calls to clients seeking an appointment for a personal meeting as per the leads provided2. Generate, understand, manage, and interpret customer requirements3. Present purchase offers to sellers for consideration4. Negotiate prices or other sales terms5. Compare a property with similar properties that have recently been sold to determine its competitive market price6. Appraise property values7. Advise clients on market conditions, prices, mortgages, legal requirements, and related matters8. Promote sales of properties through advertisements, open houses, and participation in multiple listing services9. Develop content for sales presentations and other materials10. Execute sales plans devised by the management/contributing to the growth of business revenue11. Establish a good relationship with prospective clients and work on the closure of sales for revenue generation12. Send daily reports regarding the outcome of the meeting with clients13. Communicate with clients (after-sales) to maintain the client-relationship
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Handling Customer Queries Call Center Trainer Call Center Manager
Recovery and collection handle customer and pay emi visit this site
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Communication Sales Consultant Market Analyst Field Executive Call Center Executive
We are a complete brand experience agency transforming casual spectators into loyal followers of the brand. We aim to engage the hearts and minds of the focused target audience with your brand. We create engaging and more meaningful ideas to interact with the target audience during moments of truth' and connect them with the brand in a more realistic way. This alters consumer behavior so that they share a lifetime of relationships with the product.This role will need to develop a healthy knowledge of the business offerings, services and products. Responsibilities of candidates include: look for new business opportunities cold calling prospects handle inbound queries1. Connect with the brands of any segment via call, email, LinkedIn, and Zoom meetings2. Extract the brand's name of any particular segment provided by the manager3. Arrange meetings (Zoom/physical) with the brands
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  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gurgaon
Human Resource Manager HR Manager HR Officer HR Manaement
Hi All, Great Opportunity to work with leading BPO firm!!Please see below positions for Gurgaon Location (100% onsite):Human Resource Manager- 5+ yearsInterested can share their resumeNotice Period: 15 - 30 Days or Immediate Joiners.References are highly appreciated.Thanks,FindExcellence
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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Assistant Manager

Scinext Group Skills & Technology Private Limited

Computer Operator Telecaller Office Assistant Back Office Executive Data Entry Operator Back Office Computer Operator Back Office Operation Executive Verification Executive Call Center Executive
Axis Bank_Post-Asst ManagerSalary- 35000/-Process:- Application Online AssessmentLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 120-Days campus training in Jaipur Rajasthan with 5000 Stypn every month will begin.After completing the 120-day campus training at NIIT University of BFSI , the candidate will start 90 days internship at Axis Bank , internship salary 25000/- for 3 month . At this time, the candidate will start receiving salary. After the internship,You are eligible if: Your age is less than 35 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply*You are not eligible if: You have a relative working at Axis Bank in accordance to the relative hiring policy of the Bank. You have been subjected to any disciplinary proceedings by your previous employer(s) at any time You have been convicted under any criminal statutes or consumer forums Any legal action is pending or proposed to be initiated against youJob Location will be Home State Only
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Airport Manager
We are looking for an Airport Ticketing Executive based in Delhi, who will assist passengers with ticketing and check-in procedures. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Ticketing Assistance: You will provide support to passengers in purchasing tickets, handling inquiries, and processing transactions effectively.n n- Check-In Procedures: Your role will involve guiding passengers through the check-in process, ensuring they have a smooth experience from arrival to departure.n n- Customer Service: You will respond to customer inquiries and resolve any issues related to bookings, refunds, or flight changes, maintaining a high level of service quality.n n- Documentation Verification: You will be responsible for verifying passenger documents and ensuring compliance with airline regulations.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact confidently with passengers and a customer-first attitude to address their needs effectively. Attention to detail is crucial for accurate ticketing and documentation. Familiarity with ticketing software or systems is an asset, but not mandatory. A team-oriented mindset and adaptability in a fast-paced environment are essential to succeed in this role. Additionally, punctuality and a professional appearance are expected while working in the office.
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