Face-to-Face For Support Technician Jobs (Freshers)

The Service Coordinator PAN INDIA role involves overseeing service coordination across the country, ensuring efficient engineer allocation and complaint resolution. This position requires installation support, spare parts management, monitoring Annual Maintenance Contracts (AMC), and ensuring customer satisfaction through effective service management systems.

Key Responsibilities include:

- Service Coordination: Manage service requests and allocate engineers efficiently to resolve customer issues promptly.

- Complaint Resolution: Address and resolve customer complaints to enhance satisfaction and service quality.

- Installation Support: Provide assistance during the installation of systems to ensure they are set up correctly and function smoothly.

- Spare Parts Management: Oversee the inventory and allocation of spare parts necessary for repairs and services.

- AMC Monitoring: Track and manage Annual Maintenance Contracts to ensure customer compliance and satisfaction.

- Service MIS Reporting: Generate and maintain reports related to service operations for effective management tracking.

Required Skills include strong organizational abilities, excellent communication skills, and proficiency in reporting tools and service management systems. Candidates should be motivated team players who can work well under pressure and adapt to changing priorities.

This full-time position is based in Mumbai and requires working from the office. Fresh ITI graduates are encouraged to apply. The role involves no specific provisions for working hours or days, but commitment to completing tasks efficiently is expected.

• Experience

  Fresher

• No. of Openings

  1

• Education

  I.T.I.

• Role

  Service Coordinator

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Age Limit

  18 - 45 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  .692, Gala , Print World Industrial Complex, Opposite Balaji Compound, Bhatale, Vehele, Bhiwandi, Thane, Maharashtra -