Support Team Lead Job Vacancies in Bangalore

From BPO to IT Project Management: Your Next Big Career Move! Position: IT Project Manager Location: [Bengaluru / Remote / Hybrid] Experience: [8+ Years in Team Leadership / Operations / Project Management]Are you a Team Lead, Manager, or Project Leader in BPO, ITES, Support, KPO, or Banking looking to transition into IT Project Management? Your expertise in handling teams, clients, and operations makes you a perfect fit for the tech world! What We Offer: Structured training in Agile, Scrum & IT project tools Hands-on experience managing IT transformation projects Mentorship & career acceleration in IT project management Who Should Apply? Experienced Team Leads / Managers from BPO, ITES, KPO, Support & Banking Strong client, stakeholder & team management skills Passion for technology & project execution in ITCall Now! 080-41258583 Whatsapp Only: 7760962843#CareerShift #NonITtoIT #ITProjectManagement #BPOtoIT #ITESJobs #KPOCareers #BankingToIT #Agile #WeAreHiring

About UsAt PyjamaHR, were redefining recruitmentbecause hiring top talent should be as easy as working in your PJs! Our AI and LLM-powered hiring platform is already streamlining recruitment for 525+ companies, helping them hire faster and smarter. With a strong presence in India and growing traction in the US, were on an exciting journey to revolutionize the hiring experience. Ready to be part of this game-changing mission?About the RoleAs a Sales Associate, youll be at the forefront of our growth, helping businesses discover how PyjamaHR can transform their hiring process. Your role involves identifying potential clients, pitching our AI-powered solutions, closing deals, and ensuring a great customer experience. If you thrive in a fast-paced environment, enjoy engaging with people, and love selling innovative products, this role is for you!What Youll DoIdentify and qualify leads through outreach, networking, and market research.Engage with decision-makers to understand their hiring needs and demonstrate how our ATS can help.Deliver impactful product demonstrations and persuasive sales pitches.Overcome objections, negotiate confidently, and convert prospects into long-term customers.Collaborate with Product and Marketing teams to refine sales strategies.Build strong client relationships, ensuring satisfaction, retention, and upsell opportunities.Meet and exceed sales targets, driving revenue and market expansion.Who You Are6 months 2 years of experience in sales, business development, or a client-facing role.A strong communicator with the ability to engage and persuade effectively.A quick learner who is excited about AI and SaaS.A self-motivated, target-driven professional who thrives in fast-paced environments.A problem solver who turns challenges into opportunities.A team player who collaborates to drive success.Why Join Us?Competitive Salary + Equity: Grow with us!Vibrant Culture: Free meals, team outings, and a buzzing office.

Job Description: Telesales ExecutivePosition: Telesales ExecutiveLocation: Kalyan Nagar, BangaloreExperience: 0 - 1 YearsLanguages Required: Hindi, EnglishKey ResponsibilitiesCustomer Interaction:Make outbound calls to potential and existing customers to explain products or services.Answer incoming inquiries and resolve customer queries.Lead Generation:Identify and qualify leads from call responses.Maintain a database of customer information for follow-ups.Sales Support:Promote company offerings to increase product or service adoption.Meet daily/weekly/monthly call and sales targets.Customer Relationship Management:Build and maintain positive relationships with customers.Handle customer concerns and escalate issues to the relevant department when required.Documentation:Maintain accurate records of calls, interactions, and customer feedback.Prepare daily and weekly reports for review.Key Skills and CompetenciesLanguages: Proficiency in Hindi and English (both spoken and written).Communication: Excellent verbal communication skills and an engaging phone presence.Persuasion: Ability to influence and convince customers effectively.Problem-Solving: Quick thinker with the ability to address customer concerns efficiently.Computer Skills: Basic knowledge of MS Office and CRM tools is preferred.Time Management: Ability to prioritize and manage multiple tasks.Preferred Qualifications:High school diploma or equivalent (Bachelor's degree is a plus).Prior experience in telecalling, customer support, or sales is an advantage but not mandatory.What We Offer:Competitive salary with performance-based incentives.Friendly work environment and growth opportunities.Comprehensive training to enhance communication and sales skills.If you are confident, self-motivated, and enjoy interacting with people, we would love to hear from you!

Responsibilities: Making calls to potential customers to explain the companys products & services. Maintaining daily call records & submitting daily progress reports. Provide help and support to customers through getting them to meet the right people at office. Generate leads or close sales, depending on the targets. Check-in with existing clients about their interests in upcoming projects. Branch out and find potential customers through tele calling work. Make reports and documentation based on conversations that took place during tele calling.Skills needed: Strong communication skills and command of the Kannada/English/Hindi Previous experience in a tele caller job or similar roleData entry skills to complement the tele calling workExpectations from the ideal candidate:Able to hold a conversation with a potential client politely, more of a listener Honest, humble and quick learnerOpen to work on weekends and holidays

Good communication skills English and kannada Bike compalsary B2B SALES

Job DescriptionProfile - Sales Intern* Part-time (Work from Home)Experience Level: FresherLocation: RemoteSalary: 5000 INR per month + IncentivesKey Responsibilities:1. Lead Conversion: Contact leads provided by the company through the provided calling software and convert them into Loans.2. Meeting Targets: Achieve and exceed sales targets, including the successful completion of OJT .3. Sales Presentations: Conduct effective sales presentations to potential customers, explaining the benefits and features of Loans.4. Customer Relationship Management: Build and maintain strong customer relationships, addressing customer inquiries and concerns in a professional manner.5. Sales Reporting: Maintain accurate records of sales activities, leads, and customer interactions.6. Compliance: Ensure compliance with all company policies, guidelines, and industry regulations related to insurance sales.Qualifications:- Strong communication and negotiation skills.- Self-motivated and goal-oriented.- Willingness to complete the 30-day OJT successfully.- Ability to work independently from a home office.- Proficient with the provided calling software.- Available to work from 3:30 pm to 6:30 pm, Monday to Friday.Note - Minimum 1 loan case should be done for stipend and company will provide leads .Kindly Read the job description carefully and Apply.

Manage large amounts of incoming calls Generate sales leads and fix property visits. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.

.We are looking out for suitable candidates to our client handling retirement communities in Tamilnadu, Kerala and Karnataka.We are looking out for candidates with good communication skills in English and knowing other languages like Hindi, Kannada or Malayalam would be added advantage. We are looking for candidates in the field of marketing,sales, customer care and customer handling.Requirements: 1) Good communication in English.2) Knowledge of Excel and shortcut keys.3) Error free English typing.4) Minimum typing speed - 20 WPM5) Soft spoken6) Honest and Trust worthy.

3 + years of experience in applications support and operations is required Prefer Unix commands, Unix/Linux server operating system knowledge Carry out daily operations assigned for the department to comply with the companys standards. Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department. Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner. Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement

JOB DESCRIPTIONTech Support engineer_Sprinkler ProcessDesignation: Tech support LeadDepartment:Customer SupportJob Type: Full-timeExperience : 1yrWhat Youll Be Doing Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps Improves client references by writing and maintaining documentation. Participates in client training programs by identifying learning issues. Accommodates client disabilities by recommending techniques. Improves system performance by identifying problems; recommending changes. Ensure customer inquiries are responded to within established timeframes andcustomer care & technical support service levels are achieved. Solve basic common customer problems in real-time. If required via remote accessto the clients system. Live Customer interaction for resolving the product problems Data communication/networking troubleshooting Identifying Ozonetel product problems and escalating it to the next level if it iscomplex. Production critical issues need to escalate to the next level. Resolve incidents in a timely manner as per SLAs. Provide guidance, assistance, and mentoring support to junior team members. Keep a track of pending issues at the individual level & share periodic updates tocustomers.Skills and Qualifications: Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. Must have knowledge of Microsoft Windows & Linux Operating systems Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. Proven call centre support exp

A customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service, which will help them suggest a solution to the customer right away. If the customer complaint is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress

About this role:We are hiring for Team lead / SeniorCandidates with minimum 8 years of experience and 2 year of team lead experience on papersGraduates and Undergraduates both can applyLocation BangaloreWe are looking for individuals who have the following skillset: Adaptable and flexible Ability to perform under pressure Prioritization of workload Ability to handle disputes Thought leadershipRoles and Responsibilities In this role, you need to analyze and solve increasingly complex problems Your day to day interactions is with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignments You will need to consistently seek and provide meaningful and actionable feedback in all interactions You will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clients Decisions that are made by you will impact your work and may impact the work of others You would be an individual contributor and/or oversee a small work effort and/or team. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, Handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. Please note this role may require you to work in rotational shifts For more details:ContactHR Shikha

Essential Duties: Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating and adhering to new procedures, policies and goals. Oversee the day-to-day operations of the Technical Support Team Act as a senior agent who will drive customer satisfaction through customer support Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures. Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services. Working effectively with other teams implementing strategies to increase profitability, productivity and overall client experience. Auditing customer accounts to ensure accuracy of information. Handling escalated issues from customers. Level I & II support for inbound tickets, email, phone & remote based technical support for on-site and remote employees Jira tech tickets resolution support & other duties as and when required Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels Dynamic, energetic, motivated, positive outlook Skilled in a computerized work environment utilizing Microsoft Office, specifically Word and Excel Ability to work with minimal supervision Team player with good interpersonal skills Good understanding of Web & Mobile Applications, Cloud Technologies Able to communicate with developers and handle bug fixes with priorities Be the point of contact when it comes to technical escalations Record and track team SLAs and workflows Provide support where needed for both internal and external customers. Monitor team performance and report on metricsMinimum Qualifications: Bachelor Degree or College Diploma in a relevant field preferred 5+ years of experience in a Technical Support role Previous experience in a leadership or management role, preferably in the IT sector.

Promotion of our Test Kits in Food Industries, Feed Industries & Commercial Lab.Demonstration/ Validation of the Test Kits at the industrialpremises/sites as and when required.Provide Technical Assistance.Staying informed about competing products and brands for betterassessment of our product quality.Analyzing and expanding business operations towards sustained growth.Evaluating and improving sales, marketing, and branding strategies.Identifying and developing new lines of business by creatingnetworking opportunities.Skills-Communication SkillsInterpersonal skills and ability to build rapport with clientsGood listening and problem-solving skillsTime management skillsCritical thinking skillsAbility to identify potential leadsHard working1.4 3.5 LPA, TA-DA, Mobile Expense, Incentive (As per the Eligibility)

Some one with team lead or managing stakeholders experience and team of people.

Hindi , English MandatoryKnowledge of Mutual Funds or Stock MarketsInbound Calls for Resolving QueriesNo Sales and No Targets

Reasonably good looking, very good English and communication skills.- Should have a flair for travelling.- Candidate should be multitasking and hard working.- Candidate should be a gogetter.Pleasing Personality Good presentation Skill.Marketing & Sales.Candidate Will be responsible for development of Courier Business Responsible for business development and full sales cycle including deal closures, strong negotiation and account management targeting corporate.Leadership Become a Skilled Leader at Sales & marketing and advance to Leadership role to maximize business Performance.Excellent Communications Skills Marketing /Communication Management Analytical approach.Ability to understand different products and be able to give solutions to customers.Desired Candidate ProfileGraduate or Post Graduate , MBA with Field Sales Exp.Candidates with less experience could be considered if they have an exceptional sales track record. Institutional / Corporate Sales , B2B Concept.Candidate Must be from Institutional sales background ,who has handled top corporate /SME customers.Must have Two wheeler with Valid License.Good Communication Skill & Good Personality.. Excellent English communication and presentation skills, both verbal and written. Aggressive in driving sales. Excellent interpersonal Skills -Candidate must be young, energetic and confident.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customers requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

Job descriptionAyu Health is actively Hiring Customer Support Executive for voice supportJob DescriptionAs a Customer Support Executive, you will be in charge of managing inbound and outbound calls from patients to our support line. This will entail identifying the patient's problem, seeking advice from the doctor, and leading the patient through the therapy, method, technique, benefits, precautions, and post-treatment do's and don'ts, as well as essential pre- and post-treatment follow-ups.RequirementsQualification: - 12th & Graduates.Communication Skills English + Kannada + HindiExperience: - 6 months & 1 years in voice processCTC: - 22000/- to 30000/-(CTC is determined by interview performance and prior work experience.)Working Hours: General Shift and Night Shift (extra 5000/- as night shift allowance)Age limit: 20 to 30 years old.Responsibilities Assisting patients with their problems and ensuring their satisfaction Arranges for all patients' appointments and referrals. Brainstorming conversion-boosting concepts. Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty Serving as a backup when other employees are on leave Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty Serving as a backup when other employees are on leave Making decisions when needed without supervision to ensure a smooth customer experience Taking decisions when needed without supervision to ensure a smooth customer experience Set of abilities

Reasonably good looking, very good English and communication skills.- Should have a flair for travelling.- Candidate should be multitasking and hard working.- Candidate should be a gogetter.Pleasing Personality Good presentation Skill.Marketing & Sales.Candidate Will be responsible for development of Courier Business Responsible for business development and full sales cycle including deal closures, strong negotiation and account management targeting corporate.Leadership Become a Skilled Leader at Sales & marketing and advance to Leadership role to maximize business Performance.Excellent Communications Skills Marketing /Communication Management Analytical approach.Ability to understand different products and be able to give solutions to customers.Desired Candidate ProfileGraduate or Post Graduate , MBA with Field Sales Exp.Candidates with less experience could be considered if they have an exceptional sales track record. Institutional / Corporate Sales , B2B Concept.Candidate Must be from Institutional sales background ,who has handled top corporate /SME customers.Must have Two wheeler with Valid License.Good Communication Skill & Good Personality.. Excellent English communication and presentation skills, both verbal and written. Aggressive in driving sales. Excellent interpersonal Skills -Candidate must be young, energetic and confident.