Customer Support Executive Job Vacancies in Uttarakhand

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

We are seeking a Customer Care Executive to join our team in Dehradun. This role involves managing customer interactions and ensuring satisfaction through effective communication and support.Key Responsibilities:- Handle Customer Inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.- Resolve Issues: Identify and address customer concerns, ensuring timely solutions that enhance the customer experience and build loyalty.- Record Keeping: Maintain detailed records of customer interactions, issues, and resolutions to ensure follow-up and track trends.- Provide Product Information: Educate customers about products and services, guiding them in making informed decisions.- Feedback Collection: Gather customer feedback to assess satisfaction levels and identify areas for improvement within the service process.- Team Collaboration: Work closely with other team members to share insights and improve service delivery, fostering a supportive environment.Required Skills and Expectations:Candidates must possess at least one to two years of experience in a customer care or related role. A minimum education requirement of 12th grade is necessary. Strong communication skills, both verbal and written, are essential to interact effectively with customers. Candidates should be patient, empathetic, and able to handle difficult situations with confidence. Proficiency in using computers and managing multiple communication channels is also expected. A team-oriented attitude, alongside a commitment to providing excellent customer service, is highly valued.

We are looking for a dedicated Chat Support Executive to join our team in a part-time, work-from-home role. This position is perfect for freshers who have completed at least their 10th grade and are eager to start their career in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer queries via chat promptly. Your primary role will be to provide accurate information and assist customers with their questions.- Provide Solutions: Identify customer issues and offer appropriate solutions in a friendly manner. Your ability to troubleshoot problems will help resolve customer concerns effectively.- Maintain Records: Document all customer interactions in our system. Keeping detailed records helps track customer feedback and service quality.- Collaborate with Team Members: Work closely with other team members to share feedback and improve the customer service process. Teamwork is vital for achieving excellent service.- Follow Company Guidelines: Adhere to company standards and policies while interacting with customers. Compliance ensures consistent and quality service delivery.Required Skills and Expectations:- Strong written communication skills are essential, as you will be interacting with customers through chat.- A friendly and professional tone is important to build rapport with customers.- Basic computer skills and familiarity with chat software are required to manage customer interactions effectively.- A proactive attitude towards learning and problem-solving would be beneficial.- Candidates should be organized and self-motivated, demonstrating the ability to work independently in a home environment.

Job Title: Technical Support Executive (US/Canada Process)Location: Kotdwar, UttarakhandShift: Night Shift (5 Days Working)Job Description:We are looking for experienced Technical Support Executives to handle inbound calls from customers based in the USA and Canada. The role involves assisting customers with technical issues related to antivirus software, printers, and operating system errors. Candidates should be confident in diagnosing problems and providing effective solutions over calls.Key Responsibilities:Handle inbound technical support calls from US & Canada customersTroubleshoot issues related to antivirus, printers, and operating systemsProvide step-by-step solutions and ensure customer satisfactionMaintain professionalism and clear communication throughout the callAccurately document customer interactions and resolutionsRequirements:Minimum 2 years of experience in technical support (international process preferred)Strong knowledge of antivirus software, printer troubleshooting, and OS issuesExcellent spoken English and communication skillsAbility to work in night shiftsProblem-solving mindset and customer-focused approachPerks & Benefits:Competitive salary + incentivesCab facility providedMeals includedAccommodation providedFriendly and growth-oriented work environment

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

* Exciting Job Opportunity! **Hello!*We're thrilled to announce that Woodrock Infotech is hiring Part-time/Full-time Customer Care Executives at our Dehradun location!*Job Details:* Designation: Customer Care Executive Company: Woodrock Infotech Pvt Ltd. Salary:- Part-time: Upto 7,000/month- Full-time: Upto 15,000/month Location: Plot No. 41, IT Park, Sahastradhara Road, Govind Vihar, Dehradun - 248001, Uttarakhand (Doon IT PARK)*Interested in this job? *Please respond with: Yes, I'm interested! and drop a text to: +91 7017969255We look forward to hearing from you!

Sales Generation: Contribute to sales targets by effectively communicating the value proposition of products/services. Customer Relationship Management: Build rapport with customers, understand their needs, and provide solutions. Record Keeping: Maintain accurate records of customer interactions and update databases. Adherence to Scripts and Guidelines: Follow company scripts and procedures while interacting with customers. Meeting Targets: Achieve individual and team sales targets. Product Knowledge: Stay informed about products and services, pricing, and promotions. Problem Solving: Address customer issues and complaints effectively. Follow-up: Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Company name- Dabhand solution pvt ltdRole- Customer care executiveProcess- Night ShiftSalary- 10k to 11kQualification- 12th pass , graduate , Working Day- Mon to Sat and Sun fixed offInterview- Walkinglocation-Lane no.3 Om Vihar , Mata Mandir Road, Dharampur, Dehradun 248001

This is remote job .work from home as a part time job.Day shift .5Days ka working .4Hours working time.Good Communication skills in hindi

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Hiring for 20 Back Office Staff Jobs in Dehradun, Back Office executive, Computer Operator,Chat Support Executive,BPO Customer Support Executive,Inbound Customer Service,Tour Management Executive,Telecaller, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in Back Office executive,Computer Operator,Chat Support Executive,BPO Customer Support Executive,Inbound Customer Service,Tour Management Executive,Telecaller etc.

Job DescriptionJob Title: Tele Executives /customer care executiveLocation: Dehradun, UttarakhandDepartment: OperationsStandard Work Hours: Monday to Saturday9.00am to 6.00pm however flexible works hour can be implemented as per requirement.Purpose of Position: To provide inbound and outbound sales and support to customers both internal and external.Salary: 7k to 15kKey Accountabilities:Answer inbound/outbound callsCreate purchase ordersRespond to customer enquiriesSell product & place customer ordersUp-sell products & services where applicableClear daily email logsIdentify, research & resolve customer issuesComplete call logs & reportsEnter order details into the systemResearch all billing & payment issuesRelay all call trends where necessary to supervisorRecommend process improvements where necessaryQuote and send out samplesCustomer follow-upsGeneral administration as requiredCompetencies:Fast & accurate data entry skillsExcellent phone mannerA high level of accuracy & attention to detailCustomer focusBe a self-starter who shows initiativeRespond to customer enquiriesQualifications & experience:Graduate in any fieldGraduate & UndergraduateWarm Regards.

We are looking for Customer Support ExecutiveQualifications:- Comfortable in hindi/english- Have good convincing skills- Willing to work under flexible timingsNote:- Both male & female can apply- Freshers are also welcomed

To address and manage customers queries. Assisting management in execution of property related documents like allotment agreement, allotment letter, NOC, transfer documents etc. with the customers. Taking care and handling post sales activities. Handing over possession of flats to the customers. To coordinate with the facility manager in case of any complaints received at site and resolve it ASAP. Further coordinate with Facility manager regarding any post possession requirements of the customers. Other works as directed by the management.Desired Candidates Profile:Experience 2-4 years in real estate industry.Knowledge of CRM activities will be preferred.Good communication skills (verbal & written both)MS. Excel, word, email handling.

Resolve Customer Queries and give them a satisfactory response.

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Book Publishing Services & Explaining Book Publishing Process.As a Telecalling Executive, you are responsible for handling Customer's Inbound and Outbound Calls over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Calling Executive - Good communication requiredMicrosoft Excel knowledge mandatory

we are looking for tech sales agents. Those who have experience in international bpo can also apply