Customer Service Representative Job Vacancies in Bihar

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.Key Responsibilities:- Assist Passengers: Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- Manage Reservations: Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- Address Complaints: Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- Provide Information: Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- Check-In Support: Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.Required Skills and Expectations:Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

- Greet and assist passengers: Airport Ticketing Staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.- Process ticket sales: This role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.- Handle customer inquiries: Airport Ticketing Staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.- Coordinate with airline staff: This position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.- Maintain ticketing equipment: Airport Ticketing Staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.- Assist with boarding procedures: This role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.Required skills and expectations:- Excellent communication skills to interact with passengers and airline staff effectively.- Strong customer service skills to address inquiries and resolve issues promptly.- Basic computer skills to operate ticketing equipment and process payments efficiently.- Knowledge of airport procedures and airline operations to assist passengers effectively.- Ability to work in a fast-paced environment and adapt to changing circumstances.

Job Summary:The Customer Support Executive will be responsible for delivering outstanding service to customers through various communication channels. You will address inquiries, troubleshoot issues, and provide detailed product knowledge, while also showcasing the product's value through product demos. You will work closely with the support and HR teams to ensure customer satisfaction and support smooth operations.Key Responsibilities: Customer Interaction: Respond to and manage customer inquiries across phone, email, chat, and social media, offering timely, accurate, and friendly assistance. Product Demos: Conduct engaging and informative product demos, either virtually or in person, tailored to customer needs, to demonstrate key features, benefits, and usage. Issue Resolution: Troubleshoot and resolve customer complaints or inquiries efficiently, ensuring customer satisfaction and retention. Product Knowledge: Maintain an up-to-date understanding of company products and services to provide accurate assistance during interactions and demos. Documentation: Record customer interactions and outcomes in the CRM system / Google form, ensuring thorough and accurate tracking for follow-up. Escalation Management: Identify and escalate complex issues to senior team members or other relevant departments, ensuring prompt resolution. Customer Satisfaction: Ensure that all interactions result in a positive customer experience, focusing on solving problems with professionalism and empathy. Feedback Collection: Gather feedback from customers to help improve products and services, reporting insights to relevant teams. Collaboration: Work with cross-functional teams (Sales, Technical Support, Product Development) to resolve issues or share valuable customer insights.Required Qualifications: Education: Bachelors degree in any field. Experience: 1-2 years of customer service or support experience, ideally in a customer-facing role. Communication Skills: Strong verbal and written communication skills with the ability to explain complex concepts clearly. Presentation Skills: Comfortable presenting product demos, answering questions, and adjusting content based on the audiences needs. Problem-Solving: Strong analytical skills and the ability to find solutions to customer issues quickly and efficiently. Attention to Detail: Detail-oriented with strong organizational and time-management skills. Multitasking: Ability to handle multiple customer inquiries at once without compromising service quality.What We Offer: Competitive Salary: Competitive compensation with performance-based incentives. Health & Wellness: Comprehensive benefits package including dental and vision coverage. Career Growth: Opportunities for professional development, with ongoing training and career advancement. Work Environment: A collaborative, team-oriented environment where your contributions are valued.

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!

Customer care representative with minimum 1 year experience, should have computer knowledge.

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

We are seeking an experienced and dynamic individual to join our team as a General Manager for our Fitness Center & Cafe in Patna, Bihar. This is an exciting opportunity for a motivated professional who is passionate about health and wellness, customer service, and managing a thriving business. As the General Manager, you will oversee all aspects of the Fitness Center & Cafe operations, including staff management, procurement, housekeeping, hiring, outsourcing, customer support, social media marketing, general marketing, upkeep, and more.Qualifications: Bachelor's degree in Business Administration, Hotel Management, Hospitality Management or a related field (preferred). Proven experience in a managerial role, preferably in the fitness, hospitality, or retail industry. Strong leadership and interpersonal skills. Excellent organizational and time management abilities. Demonstrated ability to drive sales and meet financial targets. Proficient in social media platforms and digital marketing techniques. Knowledge of health and safety regulations. Ability to work flexible hours, including weekends and holidays.

We are looking for 73 Customer Service Agent Posts in Varanasi, Uttar Pradesh,Prayagraj, Uttar Pradesh,Bihar,Patna, Bihar,Lucknow, Uttar Pradesh,Mirzapur, Uttar Pradesh, with deep knowledge in Hospitality,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

The Ecommerce Manager will be responsible for managing all aspects of the company's ecommerce platform, including but not limited to order management, inventory tracking, and customer service.Key Responsibilities:Managing and processing customer orders, ensuring timely and accurate fulfillmentMaintaining accurate records of inventory levels and managing the ordering of new stockProviding excellent customer service, including responding to customer inquiries and addressing any issues or concernsManaging and optimizing the ecommerce platform, including product listings Continuously monitoring and analyzing ecommerce performance and making data-driven decisions to improve sales and customer satisfactionCollaborating with cross-functional teams, such as marketing and logistics, to ensure a seamless customer experienceAs a Ecommerce Manager you will be responsible for ensuring that the online store runs smoothly and that customers are satisfied with their experience. The ideal candidate will be highly organized, analytical, and have a track record of successfully managing ecommerce operations.

Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific software Produce work-related documentation when required Maintain the highest standards of safety and security at all timesCriteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000/-

Anyone who are interested for this job please apply as soon as possible. This is for the opportunity for Airport/Airlines. So Freshers and Experience candidates both can apply for their beginner starting jobs.Hurry Up!Seats Are required Available for limited candidates :-Salary Range- 18000/- to 47000/- per Month Rupees.Job Location:- Candidate should be open to relocate.Qualification- 10th/12th/Graduate/ Diploma In Aviation Fresher And Experience Both Are Eligible.Facilities Provided1. Accommodation2. Food Facilities3. Pickup and Drop4. Medical Facilities5. Facilities Also Provided Advantages:-1. Opportunity To Join The Fastest Growing Organization.2. After Completing 6 Months You Can Apply In Any Dept Related To Your Field In Same Airline.3. Opportunity To Roam Around The World.4. Lucrative Packages. Interested Candidate Apply Very Soon Only Few seats are Available Hurry Up! Now Candidates Can Apply it As Soon As Possible...

Opening In All International & domestic Airlines in Kolkata Airport.We are Hiring for Ground Staff and Cargo Executive....Post - Ticket Reservation Staff, Customer Services Associate , Guest Relation Executive, Cargo executive QUALIFICATION - 10th / 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 32years(female)Skill Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 18k to 27kFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; KolkataResponsibility :Ensuring the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling ticketsInterview venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Department

We are looking for a customer-oriented service representative.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.You will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

Passenger Handling: Greeting passengers, assisting at check-in counters, verifying documents, and managing boarding/deplaning.Customer Service: Answering queries, handling complaints, and assisting passengers with special needs, children, or disabilities.Baggage & Cargo: Tagging, loading/unloading luggage, and managing lost or delayed baggage cases.Flight Operations: Coordinating with cabin crew, updating flight schedules, and ensuring on-time departures.Safety & Security: Ensuring compliance with security, conducting boarding checks, and adhering to airport protocols.Cabin Services: Cleaning the aircraft and restocking, water, and refreshments before departure.

We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel Allowance

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs)Criteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirementsNeed more details contact Hr : ( 9647''402''936 ) Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific softwareAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000Need more details contact Hr

We are Hiring for the position of Air Ticketing / Ground Staff / Cabin Crew Key Responsibilities:Welcome passengers on board and direct them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS:*Strong verbal communication skills*Excellent PersonalityQualification: 12th pass & abovePOSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 21,000/- TO 25,800 ADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As an Airline Customer Service Representative, your main goal is to assist customers with their travel needs and ensure a smooth and pleasant experience with our airline. You will work directly with the public, so excellent communication and problem-solving skills are essential. Key Responsibilities:- Customer Assistance: Answer customer inquiries regarding flight schedules, ticket prices, and baggage policies, ensuring all information is accurate and helpful.- Ticket Booking and Changes: Help customers book their flights, make changes to existing reservations, and provide information on payment options.- Handling Complaints: Address customer concerns or complaints in a calm and professional manner, working towards resolving issues efficiently.- Check-in Support: Guide passengers through the check-in process, ensuring they understand the necessary steps for a successful journey.- Documentation Management: Collect and verify travel documents from customers to ensure compliance with airline regulations before departure.Required Skills and Expectations:- Strong interpersonal skills to build rapport with customers and understand their needs.- Good communication skills in both spoken and written English for effective interaction.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- Basic computer skills to operate booking systems and manage customer information.- Flexibility in work hours, as shifts may vary based on flight schedules and customer needs. This position is based in Banka and is suitable for those with minimal experience who are eager to learn and grow in the airline industry.