- greet and assist passengers: airport ticketing staff are responsible for greeting passengers at the airport, answering their queries, and assisting them with ticketing and boarding procedures.
- process ticket sales: this role involves selling tickets to passengers, processing payments, and issuing boarding passes in a timely and efficient manner.
- handle customer inquiries: airport ticketing staff must address customer inquiries and complaints professionally, providing accurate information and resolving issues to ensure passenger satisfaction.
- coordinate with airline staff: this position requires collaboration with airline employees to ensure smooth operations, including coordinating boarding procedures, baggage handling, and flight schedules.
- maintain ticketing equipment: airport ticketing staff are responsible for operating and maintaining ticketing equipment, such as computers and printers, to facilitate ticket sales and check-in processes.
- assist with boarding procedures: this role involves assisting passengers with boarding procedures, including checking passports, issuing boarding passes, and directing passengers to their boarding gates.
required skills and expectations:
- excellent communication skills to interact with passengers and airline staff effectively.
- strong customer service skills to address inquiries and resolve issues promptly.
- basic computer skills to operate ticketing equipment and process payments efficiently.
- knowledge of airport procedures and airline operations to assist passengers effectively.
- ability to work in a fast-paced environment and adapt to changing circumstances.
Experience
0 - 2 Years
No. of Openings
179
Education
12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
Role
Airport Ticketing Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office