10th Pass Freshers For Airline Customer Service Representative

We are looking for a friendly and motivated Airline Customer Service Representative to join our team in Nalanda. This full-time position is ideal for individuals who enjoy helping others and are eager to learn about the airline industry.

**Key Responsibilities:**

- **Assist Passengers:** Help customers with inquiries about flights, reservations, and ticketing. Your goal is to provide clear and accurate information to ensure a smooth travel experience.

- **Handle Check-ins:** Support passengers during the check-in process, ensuring they have their travel documents in order and understand their boarding procedures.

- **Resolve Issues:** Address any problems or complaints from customers calmly and efficiently, working to find a satisfactory solution in a timely manner.

- **Provide Information:** Share details about flight schedules, baggage policies, and travel requirements, ensuring passengers are well-informed.

- **Maintain Records:** Keep accurate records of customer interactions and transactions, which helps in tracking issues and improving service quality.

**Required Skills and Expectations:**

- **Communication Skills:** Strong spoken and written communication abilities are essential to interact effectively with passengers and assist them appropriately.

- **Customer Service Orientation:** A friendly attitude and willingness to help customers create a positive experience for travelers.

- **Attention to Detail:** Being detail-oriented is important when handling tickets, booking changes, and customer inquiries.

- **Team Player:** Ability to work well with colleagues in a team environment and assist each other to ensure smooth operations.

- **Adaptability:** Open to learning and adapting to new challenges in a fast-paced environment.

This role is perfect for individuals looking to start their careers in customer service within the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  33

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata