154

Customer Service Manager Job Vacancies in Uttar Pradesh

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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Lucknow
Accuracy Teamwork Product Knowledge Customer Service Time Management Sales Skills Multitasking Risk Management Cash Handling
We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Greater Noida
Communication Customer Service Inventory Management Problem Solving
We are looking for a dedicated Laundry Attendant to join our team in Greater Noida. The ideal candidate should have a positive attitude and be willing to learn, making this role suitable for individuals with 0 to 5 years of experience.Key Responsibilities:1. **Record Laundry Orders**: You will be responsible for record & execute orders on the company app2. **Operating Laundry Equipment**: You will operate washers and dryers, monitor cycles, and ensure that all machines are functioning properly to maintain efficiency.3. **Folding and Storing Clean Laundry**: After cleaning, you will fold and organize laundry neatly before storing or delivering it to designated areas, ensuring items are in good condition.4. **Maintaining Cleanliness**: Keeping the laundry area clean and organized is essential. You will be responsible for tidying up the workspace and disposing of any waste properly.5. **Customer Service**: , you may interact with customers. It is important to provide friendly and helpful service when addressing their laundry needs.Required Skills and Expectations:Candidates should ideally have completed their 12th grade and possess basic literacy skills. Attention to detail and a strong work ethic are essential, as the role involves repetitive tasks and maintaining quality standards. A good sense of teamwork and communication skills will help create a positive working environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Goal-oriented Multitasking Problem-solving Organization Product Knowledge Teamwork Customer Service Time Management Sales Communication
We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.
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  • 0 - 5 yrs
  • 0.9 Lac/Yr
  • Cantt Varanasi
Communication Mobile Multimedia Drive Bike Sales Service Marketing Customer Relationship
Bhaktiline is fastest growing service in RegionJob Opening Relationship Officer - 1 PostRole - Build customer Relationship Area - Varanasi Salary - Handsome Salary with D.A & T.A
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  • Fresher
  • 9.5 Lac/Yr
  • Golghar Varanasi
Outbound Calling Marketing Network Marketing Analytics Tracking Community Building Content Scheduling Influencer Outreach Copywriting Skills Paid Advertising SEO Knowledge Social Media Platforms Social Media Tools Trend Monitoring Marketing Strategies Audience Engagement Online Digital Marketing Data Analysis Graphic Design Online Marketing Online Sales Content Creation Campaign Management Competitor Analysis Customer Service Brand Awareness Communication Skills
We are looking for a creative and motivated Social Media Manager to join our team in Golghar, Varanasi. This role is available for both part-time and full-time positions, suitable for freshers. The Social Media Manager will help enhance our online presence and engage with our audience.Key Responsibilities:1. **Content Creation**: Develop engaging posts, images, and videos for various social media platforms, ensuring they align with our brand voice and goals.2. **Social Media Strategy**: Assist in planning and executing social media strategies to increase brand awareness and drive engagement.3. **Community Management**: Monitor social media channels, respond to comments and messages promptly, and engage with followers to build a loyal community.4. **Analytics Reporting**: Track and analyze social media performance metrics to understand audience behavior and improve future campaigns.5. **Trend Monitoring**: Stay updated with the latest trends and algorithms in social media to keep our strategies relevant and effective.Required Skills and Expectations:Candidates should have a passion for social media and a strong creative flair. Excellent communication skills, both written and verbal, are crucial. Familiarity with popular social media platforms, such as Facebook, Instagram, and Twitter, is important. Applicants must be reliable, organized, and able to work independently from home. A positive attitude and the ability to collaborate with others are also essential.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Gorakhpur
Customer Service Team Management Market Analysis Decision Making
We are seeking a District Manager for our Gorakhpur office. The ideal candidate will have 1 to 2 years of relevant experience and a degree in B.A, B.B.A, or B.Com. The position requires a male candidate to lead operations and drive sales performance in the district. **Key Responsibilities:**- **Sales Management:** Oversee and drive sales strategies in the district to meet revenue targets, ensuring effective execution of plans.- **Team Leadership:** Lead and supervise the district team, providing guidance and support to ensure high performance and motivation among staff.- **Performance Monitoring:** Regularly review sales performance data and reports to identify trends and implement improvement strategies.- **Customer Relationship Management:** Build and maintain strong relationships with key clients and customers to enhance satisfaction and loyalty.- **Market Analysis:** Analyze market conditions, competition, and customer preferences to adapt strategies and stay ahead in the industry.- **Training and Development:** Conduct training programs for team members to enhance their skills and ensure alignment with company goals.**Required Skills and Expectations:**The candidate must have strong leadership abilities to effectively manage a team. Excellent communication skills are essential for engaging with both clients and team members. Experience in sales and marketing will be beneficial in achieving district goals. Proficiency in data analysis will help in making informed decisions based on performance metrics. The ability to adapt to changing market conditions and challenges is critical to succeed in this role. A positive attitude and a results-driven mindset will contribute significantly to the candidate's success.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Varanasi
Restaurant Service Customer Relationship Customer Management Communication Cooking Food
We are looking for a Kiosk Operator in Varanasi, India, who will support our staff in preparing food, dealing with customers and maintaining cleanliness. This is a part-time position suitable for fresh graduates or those with minimal experience.Key Responsibilities:1. *Food Preparation*: Assist in washing, chopping, and preparing ingredients for meals. This may include vegetables, fruits, and other items as directed.2. *Cleanliness*: Maintain cleanliness in the kitchen area and ensuring that all surfaces are kept clean and sanitized.3. *Stocking Supplies*: Help in organizing and storing supplies in their designated areas to ensure that the kitchen is stocked and ready for use.Required Skills and Expectations:We expect the candidate to have good hygiene practices and a strong willingness to learn. The Interaction with the customers should be professional and friendly. Attention to detail is important to ensure that kitchen tasks are done properly. The ideal candidate should be able to work as part of a team and communicate well with others. No prior experience is necessary, but a passion for food and cooking is a plus. Regular attendance and punctuality are also key to performing well in this role.
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Looking For Front Office Executive

Recruation Placement Consultancy

  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Chitrakoot
Receptionist Activities Customer Service Microsoft Office Data Management Interpersonal Skills Telephone Handling Convincing Power Coordination Skills Front Desk Presentable Basic Computer Skills Office Work Written Communication Administrative Skills Problem Solving
ompany Name: Maa Mandakini Hotel & ResortLocation: ChitrakootIndustry: Hospitality Job Title:Front Office Executive Employment Type:Full-Time Salary:10,000 - 15,000 per month (Negotiable based on experience) Job Summary:We are looking for a smart, well-presented, and customer-focused Front Office Executive to manage the front desk operations of Maa Mandakini Hotel & Resort. The candidate will be the first point of contact for guests and must ensure a warm welcome, smooth check-in/check-out process, and excellent guest service. Key Responsibilities:Greet and welcome guests in a polite and professional mannerHandle check-in and check-out procedures efficientlyManage room bookings (online & offline)Answer phone calls and respond to guest inquiriesCoordinate with housekeeping and other departmentsMaintain guest records and billing detailsHandle guest complaints and provide quick resolutionsEnsure proper documentation (ID proof, register entries, etc.)Manage cash handling and daily reportsMaintain cleanliness and discipline at the front desk Required Qualifications:Minimum: 12th Pass / Graduate preferredBasic knowledge of computer operations (MS Office)Knowledge of hotel software (if any) will be an advantage Experience:Fresher can apply1-2 years experience in hotel front office preferred Required Skills:Good communication skills (Hindi & basic English)Pleasant personality and groomingCustomer handling skillsBasic computer knowledgeProblem-solving abilityAbility to work in shifts Other Requirements:Must be polite, disciplined, and responsibleAbility to handle pressure during peak timeLocal candidates preferred Benefits:Accommodation (if applicable)Food facility (if applicable)Friendly work environmentGrowth opportunity in hospitality sector
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  • 3 - 9 yrs
  • 11.0 Lac/Yr
  • Lucknow
Call Center Call Center Operations BPO Operations Cement Plant Building Material Paint Customer Support Inbound Outbound Calls Team Management Customer Service
We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.
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  • Fresher
  • Noida Sector 125
Counseling Multitasking Listening Student Support Networking Interpersonal Skills Communication Problem-solving Empathy Teamwork Attention to Detail Customer Service
As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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Hiring Relationship Officer For Lucknow

Recruitnest Consulting Pvt Ltd

  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Lucknow
BFSI Interpersonal Skills Customer Service Customer Relationship Team Management Skills Negotiation Skills HNI Acquisition Loan Against Property MSME Loans Housing Loan Direct Market Sourcing Maintain Strict Credit Discipline Housing Loan Products
Hiring: Relationship Officer MSME / LAP / Housing LoanDepartmentSales AssetsDesignationExecutive / Senior Executive / Assistant Manager IReporting ToSales ManagerRole OverviewThe Relationship Officer will be responsible for sourcing quality customers as per business targets while strictly following bank processes and policies. The role requires strong coordination with internal teams and maintaining long-term customer relationships.Product CategoriesRO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (secured business loans).Must be handling Direct Market Sourcing (DST model).Strong understanding of MSME / LAP products, documentation, and sourcing mechanism.Exposure to Affordable MSME / Affordable LAP is mandatory.RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Must be handling Direct Market Sourcing (DST model).Good understanding of Housing Loan products, documentation, and sourcing process.Exposure to Affordable Housing Loan segment is mandatory.Key ResponsibilitiesSourcing loan customers as per business plan and targets.Maintaining strict credit discipline and ensuring zero default.Monitoring loan portfolio through regular visits and utilization checks.Ensuring compliance with policies and procedures.Handling complete documentation and file processing.Maintaining accurate records and timely reporting.Resolving customer queries and ensuring satisfaction.Completing loan formalities including explanation of terms, signature collection, and documentation.Performing additional tasks assigned by management.Eligibility & CriteriaGraduation in any stream (mandatory).Minimum 1 year relevant experience with proper relieving letter.23 years BFSI experience preferred.Maximum age: 30 years.CIBIL score: 700 or above.Employment gap should not exceed 4 months.Candidates must join at similar CTC.Avoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Salary & BenefitsSalary up to 25,000 per month (depending on experience & last CTC).Fuel AllowanceMediclaimTerm InsuranceDocuments RequiredAadhaar Card & PAN Card (Copy)Last 3 months payslips / Latest increment letterCurrent organization offer letterExperience & Relieving letter of previous organization
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Relationship Manager - Full Time

Nakshatra Business Management

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Service BFSI Interpersonal Skills Negotiation Skills HNI Acquisition Team Management Skills
Wealth Management, Financial Planning, Financial Advisory through your personal and professional circle. Visit them or, elaborate over the phone and sketch the suitable financial gap for them. And maintain the strong relationship with them
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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Noida
Accuracy in Transactions Customer Service Cash Handling Problem Solving Communication Skills
Job Title: Sales Counter CashierLocation: Sector 31 and 33, Noida, U.P.Employment Type: Full-time (9-hour shifts)Role OverviewWe are looking for a reliable and friendly Sales Counter Cashier to join our team. As the face of our shop, you will handle customer transactions for our books and stationery collections. While we use a specialized billing software, dont worry if you haven't used it beforewe provide full training to get you up to speed!Key ResponsibilitiesTransaction Management: Process sales quickly and accurately using our billing software.Customer Service: Greet customers, answer basic questions about stock, and provide a polite checkout experience.Cash Handling: Manage the cash drawer, including making change and performing end-of-day reconciliations.Stationery Care: Ensure the counter area is tidy and assist in restocking nearby displays during quieter periods.Qualifications & SkillsComfort with Tech: Basic computer literacy is required to operate the billing system.Numerical Accuracy: Strong basic math skills for handling cash and inventory.Reliability: Punctuality is a must, as you are the anchor of the sales floor.Interpersonal Skills: A calm, friendly demeanor, especially during busy back-to-school or holiday rushes.Working HoursShift Length: 9 hours per day.Schedule: MondaySaturdayJob Types: Full-time, Fresher, InternshipContract length: 3 monthsPay: 8,000.00 - 15,000.00 per monthBenefits:Food providedWork Location: In person
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  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Lucknow
Interpersonal Skills HNI Acquisition Customer Service Customer Relationship Team Management Skills
This is sales job in financial feild.1.Acquisition of new client by moving into the market -60%2. Handling of portfolio and create new references from the client -30%3. In house training for operational and technical issues -10%
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  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Ghaziabad
Gold Loan Officer Gold Appraisal Management Collateral Evaluation Gold Appraisal Product Knowledge Problem-solving Sales Skills Risk Assessment Time Management Teamwork Customer Service Negotiation Communication Skills Loan Processing
Candidates should be know KYC process gold valuation and negotiation skill
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are seeking a dedicated Airport Manager to oversee daily airport operations in Lucknow, India. The ideal candidate will ensure the airport runs smoothly, enhancing the travel experience for passengers and maintaining high safety standards.Key Responsibilities include:1. **Operational Management**: You will supervise all airport activities, making sure that flights are on schedule, and all staff are performing their duties effectively. This includes coordinating with airlines, ground services, and other stakeholders.2. **Safety and Security Oversight**: Ensuring the safety and security of passengers and staff is crucial. You will implement safety protocols and coordinate with security teams to address any concerns.3. **Customer Service Excellence**: You will work to improve customer satisfaction by addressing passenger needs and complaints promptly. Providing information and assistance to travelers will be a critical part of your role.4. **Staff Management**: You will manage airport staff, including training new employees, conducting performance reviews, and fostering a positive work environment.5. **Regulatory Compliance**: Keeping the airport compliant with local and international aviation regulations will be required. This ensures smooth operations and maintains safety standards.The ideal candidate will possess strong communication and organizational skills, a keen problem-solving ability, and the capacity to work well in a fast-paced environment. Flexibility in working hours is important, as airport operations run around the clock. Previous experience in airport management or related fields can be an advantage, though not mandatory.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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Airport Manager Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Airport Supervisor Staff Management Airline Operations Ground Operation Airport Operation Ground Manager Aviation Problem Solving Customer Manager Passenger Support Airline Customer Service Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling Airport
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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Relationship Manager - Freshers

Divine Financial Investment

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Lucknow
Customer Relationship Interpersonal Skills Customer Service Negotiation Skills Team Management Skills
Full time job with best sales and marketing skills . Financial Marketing knowledge is required.Also good communication skills , banking awareness is required .Candidate should be well aware about fresh sourcing in open market .
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