Customer Service Manager Job Vacancies in Uttar Pradesh

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 2. This role is ideal for freshers who are passionate about helping customers and providing excellent service.nnAs a Customer Care Executive, your key responsibilities will include responding to customer inquiries through various channels, providing accurate information about products and services, and resolving any issues efficiently. You will also manage customer complaints with empathy and professionalism, ensuring that customers feel valued and heard.nnTo succeed in this role, you should have strong communication skills, both verbal and written, and be able to work well in a team. A positive attitude and a willingness to learn are essential, as you will be interacting with different customers daily. Additionally, proficiency in basic computer skills will help you navigate our systems effectively.nnCandidates for this position should have completed at least their 12th standard. As this is a full-time role, candidates must be willing to work from the office and collaborate closely with colleagues to create a positive customer experience. If you have a strong desire to make a difference in customer satisfaction and are eager to grow in a dynamic environment, we encourage you to apply!

Join our team as an Airport Ground Staff member in Prayagraj, India. This full-time position is ideal for individuals eager to start their career in the aviation industry, catering to travelers' needs and ensuring smooth airport operations. Experience is not necessary, making it a great opportunity for recent school graduates.nnKey Responsibilities:nn1. Passenger Assistance: Provide help to passengers during check-in, boarding, and landing. This includes guiding them through processes, answering queries, and ensuring they have a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passenger luggage. You will be responsible for checking bags, ensuring they reach the correct destination, and handling any baggage issues that arise.nn3. Compliance with Safety Standards: Adhere to safety regulations and protocols. It is crucial to maintain a secure environment for passengers and staff by following airport procedures diligently.nn4. Collaboration with Team Members: Work effectively with fellow team members and airport staff to ensure a coordinated approach to passenger services and operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers. A good attitude towards teamwork and the ability to remain calm under pressure are essential. Reliability and punctuality are expected to ensure smooth and efficient airport operations. Enthusiasm for customer service and the ability to learn quickly will be beneficial in this dynamic work environment.

We are looking for a motivated Travel Agent to join our team in Mathura, India. In this full-time work-from-home position, you will assist clients in planning and booking their travel experiences.nnKey Responsibilities:nn- Client Consultation: Communicate with clients to understand their travel preferences and needs, ensuring a personalized experience.nn- Travel Planning: Research and suggest travel options, including flights, accommodations, and itineraries, tailored to client requirements.nn- Booking Management: Handle all aspects of travel bookings, from flight reservations to hotel arrangements, ensuring accuracy and timely confirmations.nn- Problem Resolution: Address any travel-related issues that arise, providing solutions to ensure client satisfaction.nn- Follow-Up: After travel, connect with clients to gather feedback and ensure they had a positive experience, fostering long-term relationships.nnRequired Skills and Expectations:nnTo thrive in this role, you should have strong communication skills, both written and verbal, to interact effectively with clients. A good understanding of travel destinations is beneficial, along with basic computer skills for booking systems. You should be detail-oriented, organized, and capable of managing multiple clients simultaneously. A positive attitude and a willingness to learn are essential, as this position is suitable for individuals with 0 to 2 years of experience. A 12th pass education is required.

We are seeking an enthusiastic Airport Terminal Services Agent to join our team in Kanpur, India. This entry-level position is suitable for candidates who have recently completed their 12th grade and are eager to work in a dynamic airport environment. nnAs an Airport Terminal Services Agent, you will be responsible for providing excellent customer service to passengers and ensuring smooth airport operations.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Flight Information: Keep passengers informed about flight schedules, gate changes, and other relevant information to enhance their airport experience.n n3. Problem Resolution: Address passenger inquiries and resolve issues or complaints in a professional manner, ensuring customer satisfaction.nn4. Safety Compliance: Adhere to safety and security protocols at all times, contributing to a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, with the ability to interact effectively with diverse individuals. A customer-oriented attitude is essential, along with a capacity to work in a fast-paced environment. Attention to detail and the ability to work as part of a team are also important. Previous experience in customer service will be beneficial but is not required. Willingness to learn and adapt to new challenges is key for success in this role.

Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.

We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.Key Responsibilities:1. Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.2. Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.3. Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.4. Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.5. Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have strong communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A good understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team environment. Attention to detail and the ability to multitask efficiently are important for success in this role.

As a Branch Banking Officer, your role is essential in providing excellent customer service and ensuring smooth operations within the branch. You will be responsible for various tasks that support both customers and the banking team.Key Responsibilities:- Customer Assistance: Greet and assist customers with their banking needs, answering questions about products and services to ensure a positive experience.- Account Management: Support customers in opening, managing, and closing bank accounts while ensuring compliance with regulations and bank policies.- Transaction Processing: Handle financial transactions such as deposits, withdrawals, and transfers accurately and efficiently, maintaining a high level of attention to detail.- Sales Support: Promote banking products and services to customers, helping to meet branch sales targets through effective communication.- Problem Resolution: Address and resolve customer complaints or issues promptly, escalating matters when necessary to ensure customer satisfaction.- Report Preparation: Assist in preparing regular reports on branch activities and customer feedback to help improve services and efficiency.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and team members.- Basic understanding of banking procedures and products, which can be developed through on-the-job training.- Good organizational skills to manage multiple tasks and responsibilities efficiently.- A detail-oriented mindset to ensure accuracy in transactions and record-keeping.- Proficiency in basic computer applications, as they are essential for transaction processing and report generation.- Ability to work in a team environment and contribute to a positive workplace culture.You should be eager to learn and grow within the banking industry, bringing a helpful attitude to engage with customers and support your colleagues.

As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. Key Responsibilities:- Market Research: Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - Lead Generation: Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - Client Communication: Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - Proposal Preparation: Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - Sales Support: Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - Data Management: Maintain and update client databases, ensuring all information is accurate and accessible for team use.Required Skills and Expectations:You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.

We are looking for a dedicated Travel Agent to join our team in Bulandshahr, India. This position is ideal for individuals who are passionate about travel and enjoy helping others plan their adventures.nnAs a Travel Agent, your key responsibilities will include understanding clients' travel needs and preferences, creating personalized travel itineraries, and booking flights, accommodations, and transportation. You will also handle inquiries, provide recommendations, and ensure a smooth booking process for clients.nnTo succeed in this role, you should have strong communication skills to effectively interact with clients and suppliers. Attention to detail is essential, as you will be managing various travel arrangements and must ensure accuracy. A basic understanding of popular travel destinations and experience with travel booking software will be beneficial, although training will be provided for those with little experience.nnWe expect you to work collaboratively with our team, solve problems efficiently, and deliver excellent customer service. Being proactive and staying updated on travel trends will also help you better assist our clients. If you are looking for an exciting opportunity to start your career in the travel industry, we encourage you to apply.

We are looking for an Airport Terminal Services Agent to join our team in Gorakhpur, India. This is a full-time position ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnAs an Airport Terminal Services Agent, you will provide essential services that enhance the travel experience for passengers. Your role will include assisting travelers during check-in and boarding, managing luggage, and addressing customer inquiries, ensuring a smooth and pleasant airport experience.nnKey Responsibilities:nn- Passenger Assistance: Help travelers with check-in procedures and provide necessary information about flights, boarding gates, and other airport services.n n- Luggage Handling: Ensure that luggage is managed correctly, assisting passengers with baggage check-in and retrieval while adhering to safety protocols.nn- Customer Service: Address passengers questions and concerns promptly, ensuring that all interactions are courteous and professional.nn- Collaboration: Work closely with other airport staff to coordinate services and ensure operational efficiency, contributing to a positive airport atmosphere.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively assist and engage with passengers. Attention to detail is important for managing luggage and ensuring accurate information is provided. A positive attitude and a willingness to work in a fast-paced environment are essential, along with a commitment to delivering excellent customer service. Flexibility in work hours may be needed based on flight schedules.

Join our team as an Airport Terminal Services Agent in Lucknow. This role is ideal for those looking to start their career in the aviation industry. You will provide support and assistance to passengers, ensuring a pleasant airport experience.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers during check-in and boarding. This involves helping them with luggage and answering any questions they may have.nn2. Information Management: Provide accurate information regarding flights, gate changes, and other travel-related inquiries to ensure passengers are well-informed.nn3. Check-in Procedures: Assist in the check-in process, including validating tickets and issuing boarding passes, to ensure a smooth boarding experience.nn4. Problem Resolution: Handle any issues or complaints from passengers with a calm and professional demeanor. You will be responsible for finding solutions to enhance passenger satisfaction.nn5. Safety and Security Compliance: Ensure all safety and security protocols are followed at all times when interacting with passengers and handling their luggage.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and can be fresh graduates or have up to two years of experience. Strong communication skills in both English and local languages are necessary to interact effectively with passengers. A positive attitude and ability to work in a team are essential. Flexibility in working hours, including weekends and holidays, is important due to the nature of airport operations.

We are looking for dedicated Airport Ground Staff to join our team in Lucknow, India. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in procedures, provide information about flights, and handle any inquiries to ensure a smooth travel experience.n- Baggage Handling: Ensure safe and efficient handling of luggage, including loading and unloading bags from aircraft and transporting them to designated areas.n- Safety and Security: Follow safety protocols and assist in maintaining high standards of security within the airport premises.n- Coordination: Collaborate with airline crews, security personnel, and other ground staff to ensure timely departures and arrivals of flights.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility and attention to detail is crucial to manage tasks efficiently and ensure passenger satisfaction. The ability to work well under pressure and adapt to a fast-paced environment is necessary. Punctuality and a professional demeanor are expected at all times, as you will represent the airline in front of customers. Flexibility in work hours, including weekends and holidays, is important to accommodate flight schedules.

Join our team as Airport Ground Staff in Aligarh, India, where you'll play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.nn2. Operational Support: Collaborate with flight crew and other ground staff to coordinate arrival and departure procedures efficiently.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures to maintain a secure airport environment.nn4. Problem-Solving: Address any passenger issues or complaints promptly and effectively, ensuring a positive airport experience.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of being a 12th pass. Previous experience in customer service is beneficial but not mandatory, as we welcome fresh graduates eager to learn. Strong communication skills in both Hindi and English are essential for effective interaction with passengers and team members. You should demonstrate a positive attitude, be a team player, and have the ability to work in a fast-paced environment. Flexibility with working hours, including weekends and holidays, is also expected. A keen interest in travel and the aviation industry will help you thrive in this role.

We are seeking dedicated Airport Ground Staff in Agra, India. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum education of 12th pass is required. nnKey Responsibilities:nn1. Passenger Assistance: Provide excellent service to passengers, ensuring their needs are met throughout their airport journey, from check-in to boarding.nn2. Check-in Procedures: Handle passenger check-in processes efficiently, including ticket verification and baggage handling, ensuring a smooth experience.nn3. Baggage Management: Assist in the loading and unloading of baggage, making sure all items are handled carefully and reach their destination safely.nn4. Safety Compliance: Ensure adherence to safety regulations and procedures. This includes monitoring and enforcing airport policies to maintain a safe environment.nn5. Customer Service: Address passenger inquiries and concerns promptly, maintaining a polite and professional demeanor at all times to enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills and the ability to work effectively in a team. Attention to detail and a commitment to providing high-quality service are essential. Flexibility in work schedules is expected, as airport operations may require varied hours, including weekends and holidays. A positive attitude and the ability to remain calm under pressure are also necessary attributes for success in this role.

Join our team as an Airport Ground Staff member in Varanasi, India, where you will play a crucial role in the smooth operation of airport services. This position is ideal for individuals seeking a rewarding career in aviation, with opportunities for growth and development.nnKey Responsibilities:n- Customer Service: Assist passengers with inquiries, check-in procedures, and boarding, ensuring a positive travel experience.n- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are tagged correctly and handled with care.n- Coordination: Work closely with airline staff and security personnel to facilitate smooth operations, including flight schedules and passenger flow.n- Safety Compliance: Follow all safety protocols and regulations to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nCandidates should have completed their 12th grade and possess effective communication abilities, enabling them to interact professionally with passengers and colleagues. Adaptability is key, as the airport environment can be dynamic and fast-paced. Basic problem-solving skills are important to address any passenger queries or concerns efficiently. A friendly demeanor with a commitment to excellent service is essential, as ground staff are often the first point of contact for travelers. Previous experience in customer service or related fields is a plus, but not mandatory, as we encourage individuals with 0 to 5 years of experience to apply.

Hiring: Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionsJob ID: BP125Location: Sector 127, NoidaSalary: 15,000-18,000 + IncentivesQualification: Graduate onlyExperience: Freshers to 3 YearsLanguage: Strong English (Versant Level 4+) and HindiShift: Rotational shifts between 8:00 AM and 8:00 PMWorking Days: 6 days a weekShift Duration: 9 hoursJob DescriptionWe are hiring Customer Service Associates for an inbound customer support and upselling process. Candidates will handle incoming customer calls, resolve queries, provide relevant information, and recommend additional products or services where appropriate.Daily Responsibilities- Handle inbound customer calls professionally.- Understand customer concerns and provide accurate solutions.- Explain relevant products and services to customers.- Identify upselling opportunities and achieve sales targets.- Maintain accurate customer records and call details.- Follow quality standards and performance guidelines.Salary StructureFreshers: 17,500 CTC- 14,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceExperienced: 18,500 CTC- 15,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceBenefits- Performance incentives and monthly service bonus- Free shuttle facility on selected Noida routes- 30 days of classroom training- Salary from Day 1 of trainingApply NowContact Person: Rajan SharmaContact Number: 8595974460Interested candidates can contact us for further details.

Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP106Location: Sector 52, NoidaDepartment: BPOSalary: 25,000-28,000 per monthExperience: 0-3 YearsQualification: 12th Pass and AboveJob DescriptionBright Future RPD Hiring Solutions is hiring Customer Service Associates for a BPO process in Noida. Candidates will provide customer support through phone, email, chat, and social media while ensuring customer satisfaction and resolving queries efficiently.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer concerns and provide accurate solutions.- Resolve customer issues at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Update customer information and interaction records.- Escalate complex issues to the appropriate team when required.Required Skills- Good communication and customer-handling skills.- Problem-solving and active listening.- Basic computer knowledge.- Ability to meet performance targets.- Customer-focused attitude.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested freshers and experienced candidates can contact us for further details.

Job Title: Customer Service ExecutiveCompany: Bright Future RPD Hiring SolutionsLocation: Sector 3, NoidaSalary: 20,000-25,000 In-Hand + IncentivesQualification: 12th Pass or AboveExperience: Freshers & ExperiencedWeek Off: Sunday FixedJob Description: Handle customer calls, resolve queries, and provide customer support.Skills: Communication, Customer Handling, Problem-Solving.Immediate Joiners Preferred. Apply Now!

We are looking for a motivated and organized Airline Supervisor to join our team in Gorakhpur, India. This entry-level position suits individuals with a passion for the aviation industry and requires a 10th-grade education.As an Airline Supervisor, you will oversee daily operations at the airport, ensuring a smooth and efficient travel experience for passengers. You will be responsible for managing check-in procedures, coordinating with airline staff, and addressing customer inquiries.Key Responsibilities:1. Supervise Operations: Oversee check-in, boarding, and baggage handling procedures to ensure compliance with safety and service standards.2. Customer Service: Assist passengers with queries and concerns, providing guidance and resolution to improve their travel experience.3. Staff Coordination: Work closely with airline personnel to ensure effective communication and teamwork in daily tasks and operations.4. Problem Solving: Handle any operational issues that arise, such as flight delays or passenger complaints, and implement solutions promptly.5. Training: Support the training of new staff members to ensure they understand procedures and customer service expectations.To succeed in this role, you should possess strong communication and interpersonal skills, as well as the ability to remain calm under pressure. A keen eye for detail and a willingness to work in a fast-paced environment are essential. You should also be prepared to work flexible hours, including weekends and holidays.