Opening For Telecaller Cum Computer Operator

We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.

Key Responsibilities:

1. Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.

2. Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.

3. Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.

4. Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.

5. Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.

Required Skills and Expectations:

Candidates should possess a graduate degree and have strong communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A good understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team environment. Attention to detail and the ability to multitask efficiently are important for success in this role.

• Experience

  2 - 5 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Telecaller Cum Computer Operator

• Industry Type

  Solar / Power & Energy

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office