Fresher Customer Service Manager Jobs

We are looking for a dedicated Ticketing Officer to join our team in Jodhpur, India. This role is suitable for candidates with little to no experience, making it a great opportunity for freshers.The Ticketing Officer will be responsible for managing ticket sales, providing excellent customer service, and ensuring smooth operations in ticketing activities.Key Responsibilities:- Manage Ticket Sales: Handle the sale of tickets for various events and services, ensuring accuracy in transactions.- Customer Assistance: Offer support and guidance to customers regarding ticket options, prices, and availability, ensuring a positive experience.- Record Keeping: Maintain organized records of ticket sales and customer information to streamline operations and assist in future sales.- Problem Resolution: Handle any issues or complaints from customers about ticket purchases, providing timely and effective solutions.Required skills and expectations:Candidates should have a minimum of a 12th-grade education and be comfortable working in an office environment. Basic computer skills are essential, along with strong communication abilities. We expect candidates to be friendly and approachable, possessing a keen interest in customer service. The ideal applicant should be detail-oriented, able to work under pressure, and show enthusiasm for learning. Flexibility in working hours may be required during busy periods or special events, ensuring that all customers receive excellent service.

We are looking for a motivated and detail-oriented Airline Manager to oversee the daily operations of our airline services in Guwahati, India. This position is ideal for individuals with a passion for the aviation industry and keen to grow professionally.Key Responsibilities:1. Manage Operations: Oversee daily airline operations to ensure safety, efficiency, and customer satisfaction.2. Staff Coordination: Work closely with staff to schedule shifts, assign duties, and ensure effective communication among team members.3. Customer Service: Address passenger inquiries, feedback, and complaints to maintain a positive travel experience.4. Compliance: Ensure adherence to airline regulations and safety standards, staying updated on industry practices.5. Performance Reports: Prepare and analyze operational reports to monitor performance and identify areas for improvement.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and staff. Strong organizational abilities are essential for managing multiple tasks and deadlines. A basic understanding of airline operations is preferred. Candidates must be detail-oriented and able to solve problems quickly. Since this role requires working from the office, a commitment to teamwork and collaboration is important. A willingness to learn and adapt in a fast-paced environment is essential for success in this position.

SHARE YOUR RESUME 9007706142We are looking for an Airline Customer Service Executive in Pashchim Champaran, India. This entry-level full-time position is ideal for those eager to start their career in the airline industry, focusing on providing excellent customer support.Key Responsibilities:1. Customer Assistance: Answer customer inquiries related to flight schedules, booking processes, and ticket information, ensuring clear and accurate communication to enhance customer satisfaction.2. Complaint Resolution: Address customer complaints or issues promptly and professionally, aiming to resolve concerns effectively while maintaining a positive relationship.3. Booking Management: Assist customers with booking flight tickets, modifying reservations, and issuing boarding passes. Ensure that all information is processed accurately and efficiently.4. Flight Information Updates: Keep customers informed about any changes to flight times, delays, or cancellations, and provide alternatives as necessary to minimize inconvenience.5. Collaboration with Team: Work closely with other team members and departments to ensure seamless customer service and efficient communication throughout the organization.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A strong customer service mindset and the ability to remain calm under pressure are essential. Attention to detail is crucial for handling bookings and resolving issues accurately. Basic computer skills are expected to manage different software related to customer service and bookings. Additionally, candidates should be team-oriented and willing to learn in a fast-paced environment.

As an Airport Terminal Services Agent in Kanpur, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. You will assist passengers with various services and help maintain airport operations effectively.Key Responsibilities:- Passenger Check-in: Help passengers check in for their flights, ensuring they have the correct documents and luggage.- Baggage Assistance: Provide support for passengers regarding baggage handling, including lost luggage inquiries.- Boarding Process: Ensure the boarding process runs efficiently by verifying passenger details and assisting with boarding announcements.- Customer Service: Address passenger questions and concerns, offering information about flights, services, and airport policies to improve their experience.- Emergency Procedures: Familiarize yourself with emergency procedures and protocols, ensuring passenger safety during any situation.Required Skills and Expectations:- Communication Skills: You must communicate clearly and effectively with passengers, coworkers, and airline staff, assisting in a friendly manner.- Problem-Solving Ability: You should be capable of handling unexpected situations calmly and finding solutions quickly.- Attention to Detail: Paying attention to small details is essential, especially when dealing with passenger information and baggage.- Team Player: Collaborating with other staff members is vital to maintain a seamless operation in a busy environment.- Basic Computer Knowledge: Familiarity with basic computer operations will help you manage check-in systems and update passenger information. This role is well-suited for individuals with a passion for customer service and a desire to work in a dynamic airport environment.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

We K9HR SOLUTIONS, Hensi Daslani (HR Recruiter - Mo. No. 90165 88793 Email ID : hr026. k9hrs@gmail.com) are looking for a customer-focused Store Executivewho will be responsible for managing day-to-dayshowroom operations while delivering an exceptionalcustomer experience. The role involves assisting walk-incustomers, coordinating sales activities, maintainingshowroom presentation, and ensuring smooth operationalexecution. The ideal candidate should be well-presented,proactive, and passionate about delivering excellentservice

We are seeking a dedicated Ground Staff Supervisor in Arwal, India. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in ground operations. In this role, you will oversee daily ground staff operations, ensuring efficient and organized activities at the airport or related facility. Your responsibilities will include supervising staff activities, ensuring compliance with safety procedures, and providing training and support to new team members. You will also coordinate with other departments to ensure the smooth flow of operations and assist in resolving any issues that arise.The ideal candidate should possess strong leadership traits and effective communication skills. You should be able to motivate your team and foster a positive work environment. Attention to detail and problem-solving abilities are essential to ensure that operations run smoothly. Moreover, you are expected to demonstrate punctuality and maintain a professional attitude at all times.The Ground Staff Supervisor will work closely with team members, management, and other departments to ensure all tasks are completed efficiently. Flexibility and adaptability to changing situations will be crucial in this fast-paced environment. If you are looking for an opportunity to grow and develop in the aviation industry, this role is an excellent fit for you.

As a Ground Staff Supervisor, you will oversee the daily operations of ground staff at the airport in Ganjam, India. This role is essential for ensuring a smooth passenger experience and maintaining the safety and efficiency of airport services.Key responsibilities include:1. Team Coordination: You will manage a team of ground staff, ensuring that everyone understands their roles and responsibilities to maintain efficient operations.2. Passenger Assistance: You will assist passengers with check-in procedures, baggage handling, and any inquiries to enhance their travel experience.3. Safety Compliance: You are responsible for ensuring that all safety regulations and procedures are followed by the ground staff, promoting a safe environment for passengers and crew.4. Problem-Solving: When issues arise, you will handle them promptly, finding solutions that minimize disruption and keep operations running smoothly.5. Training and Development: You will help train new staff members, sharing best practices and encouraging professional growth within the team.To succeed in this role, you must have a high school diploma (10th pass). Freshers are welcome, but a passion for customer service and teamwork is crucial. Strong communication skills will help you effectively interact with your team and passengers. Being organized and attentive to detail will aid in managing daily tasks efficiently, ensuring that the team meets the airport's operational standards.

We are seeking a Ground Staff Supervisor in Sahibganj, India. This role is perfect for freshers who are eager to start their career in the aviation industry. You will be responsible for overseeing ground operations and ensuring smooth service delivery at the airport.Key responsibilities include supervising ground staff, where you will manage daily tasks and ensure that activities are carried out efficiently. You will also be responsible for maintaining safety and security standards by conducting regular inspections and following up on compliance protocols. Additionally, you will coordinate with different departments, helping facilitate seamless communication during operations.Required skills for this position include excellent communication ability, as you will interact with staff and passengers. Strong leadership qualities are essential to guide and motivate ground staff effectively. You should also possess problem-solving skills to handle any unforeseen issues that may arise during operations. An understanding of safety regulations and customer service is important to provide a pleasant experience for travelers.Expectations include punctuality and a strong work ethic, as you will work full-time in the office setting. You must be willing to adapt to the fast-paced environment of airport operations, demonstrating flexibility and a positive attitude throughout your daily tasks. Freshers are encouraged to apply, as you will receive training and guidance to succeed in this role.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

As a Ground Staff Supervisor in Darjeeling, India, you will oversee the daily activities of the ground staff to ensure smooth operations at the airport or similar facilities. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment.Key Responsibilities:1. Supervising Staff: Manage a team of ground staff by providing guidance and support to ensure they complete their tasks efficiently and safely.2. Coordinating Operations: Oversee the daily operations at the ground level, including check-in procedures, baggage handling, and passenger services, ensuring everything runs smoothly and on time.3. Training Employees: Assist in training new staff members on standard operating procedures and customer service expectations to maintain a high level of service.4. Problem Solving: Address and resolve any issues that arise during operations, whether related to staff, passengers, or equipment, ensuring quick and effective solutions.5. Maintaining Safety Standards: Ensure all safety protocols and regulations are followed to provide a secure environment for both staff and passengers.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and be comfortable working in a team environment. Strong communication skills are essential for effective interaction with staff and passengers. Candidates should be able to adapt quickly to changing situations and possess good leadership abilities to manage and motivate their team. A keen eye for detail and a commitment to safety and efficiency are crucial for success in this role.

We are looking for an Airport Terminal Services Agent in Delhi who will assist travelers at the airport. This role involves ensuring a smooth and pleasant experience for passengers from check-in to boarding.Key Responsibilities:1. Check-In Assistance: Help passengers with check-in procedures, including baggage handling and issuing boarding passes.2. Customer Service: Provide information to travelers about flight schedules, terminal facilities, and services, ensuring a friendly and helpful atmosphere.3. Baggage Support: Assist with baggage inquiries, support lost luggage claims, and ensure proper loading of baggage onto flights.4. Safety Compliance: Enforce safety policies and procedures, ensuring that all operations comply with airport regulations to maintain a secure environment.5. Problem Resolution: Address and resolve passenger complaints and issues quickly and efficiently, ensuring customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for providing exceptional customer service. Strong problem-solving abilities are needed to manage passenger issues, and attention to detail is crucial for handling check-in and baggage processes accurately. The ideal candidate should be able to thrive in a fast-paced environment and work well under pressure while maintaining professionalism. A completed 12th-grade education is required, and experience in customer service or related fields, though not mandatory, is an advantage.

As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. Your main duties will include assisting passengers, managing flight information, and providing excellent customer service.Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to enhance their travel experience.- Flight Information Management: Monitor and communicate flight statuses, ensuring passengers are kept informed of any changes or delays.- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, ensuring satisfaction.- Safety and Security Checks: Conduct safety checks and ensure that all procedures are followed to maintain a safe airport environment.- Collaboration with Airlines: Work closely with airline staff to coordinate services, share information, and resolve any issues that arise.Required Skills and Expectations:- Effective Communication: Strong verbal skills are essential for interacting with passengers and fellow employees.- Problem-Solving Skills: Ability to quickly address and resolve passenger issues efficiently and effectively.- Team Player: Willingness to work collaboratively with a diverse team in a fast-paced environment.- Adaptability: Be flexible and ready to handle various tasks as needed, reflecting the dynamic nature of airport operations.- Basic Computer Skills: Familiarity with computer systems for check-in and flight information management is preferred.This role is suitable for individuals who are motivated, customer-focused, and eager to contribute to a positive airport experience.

We are looking for an Airport Terminal Services Agent in Bhopal, India. This position is ideal for individuals who enjoy working in a fast-paced environment and helping passengers.Key Responsibilities:Assist passengers with check-in and boarding procedures. You will help ensure a smooth process by guiding them through the necessary steps and providing them with information about their flights.Handle luggage and cargo. This includes loading and unloading baggage, ensuring that all items are handled with care and delivered to the correct flights.Provide customer service. You will address passenger inquiries and complaints, offering assistance and solutions to ensure a positive travel experience.Maintain a clean and organized terminal area. This involves keeping waiting areas, ticket counters, and other spaces tidy to promote a pleasant environment for everyone.Coordinate with airline staff and security. You will work closely with different teams to facilitate smooth operations and ensure safety throughout the terminal.Required Skills and Expectations:Candidates should have completed their 12th grade and have good communication skills. You should be able to interact politely and clearly with passengers and other staff. A positive attitude and strong customer service skills are essential for this role. You must be ready to assist passengers and handle various situations with patience.Being able to work in a team and adapt to rapidly changing environments is important. Flexibility regarding shift hours is also a key requirement, as airport operations run 24/7.

As a Ticketing Manager, you will oversee the ticketing process for events and travel services, ensuring a smooth experience for customers. This role is ideal for individuals with a passion for customer service and event management.Key Responsibilities:1. Manage Ticket Sales: Oversee the entire ticket sales process, from online sales to in-person transactions, ensuring accurate pricing and availability.2. Customer Service: Assist customers with inquiries and ticket purchases, providing clear information and resolving any issues to enhance their experience.3. Coordination with Vendors: Work closely with event organizers, venues, and travel partners to ensure proper availability and distribution of tickets.4. Reporting: Maintain and analyze sales reports to identify trends and optimize ticket pricing strategies for maximum revenue.5. Training and Supervision: Guide and train new staff on ticketing procedures and customer interaction to ensure high standards of service.Required Skills and Expectations:Candidates should have strong communication skills to effectively assist customers. An understanding of ticketing software and basic computer skills are necessary. Attention to detail is crucial for managing inventory and ensuring accurate sales. A passion for events and a proactive approach to problem-solving will aid in delivering excellent service. The ideal candidate should be a team player who is willing to learn, has a positive attitude, and can adapt in a fast-paced environment. A high school diploma is required, and experience in customer service or event management is preferred, though not mandatory.

We are looking for a Ticketing Manager to join our team in Jammu. This is an exciting opportunity for individuals with up to 5 years of experience in ticketing management. The ideal candidate must have completed their 12th grade and be eager to contribute to our ticketing operations.Key responsibilities include managing daily ticket sales and services. You will ensure that all ticketing processes run smoothly and efficiently. You will also be responsible for handling customer inquiries and resolving any ticket-related issues, providing excellent customer service at all times.In addition, you will oversee the scheduling and organization of events, ensuring that all tickets are accurately accounted for and available for sale. This role requires you to work closely with other departments to coordinate ticketing needs and fulfill client requests.The ideal candidate should possess strong communication skills to interact with customers and team members effectively. Attention to detail is essential, as you will be managing various ticketing systems and data. Basic knowledge of ticketing software and office tools is preferred, but we are willing to train motivated individuals. A customer-focused attitude and the ability to multitask in a fast-paced environment are crucial for success in this role. A positive approach to problem-solving and teamwork will help you thrive in our dynamic setting.

We are looking for a dedicated Ticketing Manager to oversee the ticketing operations in our Ahmedabad office. This role involves managing ticket sales, coordinating with various departments, and ensuring a smooth booking process for customers. Ideal candidates are detail-oriented and passionate about delivering excellent service.Key Responsibilities:1. Manage Ticket Sales: You will handle all aspects of ticket sales, including monitoring daily sales and ensuring accurate records.2. Coordinate with Teams: Collaborate with event organizers, customer service, and finance teams to streamline ticketing processes and resolve any issues.3. Customer Support: Respond to customer inquiries and concerns regarding ticket bookings, providing timely assistance to enhance customer satisfaction.4. Reporting: Prepare regular reports on ticket sales and customer feedback to identify trends and areas for improvement.5. Maintain Database: Keep the ticket sales database up-to-date, ensuring all information is accurate and accessible.Required Skills and Expectations:Candidates should have a high school diploma and ideally some experience in ticketing or customer service. Strong communication skills are essential as you will be interacting with customers and team members daily. Attention to detail is crucial for managing ticket inventories and sales data accurately. A proactive attitude and the ability to work in a fast-paced environment will help you succeed in this role. Familiarity with ticketing software is a plus.