As an Airport Guest Relationship Executive in Gorakhpur, you will play an important role in ensuring a positive experience for airport guests. Your primary responsibilities will include:
- **Guest Assistance**: Welcome passengers upon arrival and provide them with the information they need regarding flights, airport services, and directions.
- **Handling Inquiries**: Address questions and concerns from travelers, offering solutions and guidance to enhance their experience at the airport.
- **Coordination with Teams**: Work closely with airport staff and service providers to ensure smooth operations and assist guests efficiently.
- **Feedback Collection**: Gather guest feedback about their experiences and report it to management, helping to improve services and customer satisfaction.
- **Problem Resolution**: Quickly handle and resolve any issues that may arise, ensuring that all guests feel supported and valued during their time at the airport.
To succeed in this role, you should possess strong communication skills and a friendly demeanor. Being patient and understanding towards different types of passengers is essential. In addition, you should have good problem-solving abilities to address guest concerns effectively. Basic knowledge of airport operations will be a plus. A willingness to learn and adapt to various situations is important, as is a commitment to providing excellent customer service. If you are a recent 10th-grade graduate looking for full-time work in a dynamic environment, this position is a great opportunity for you.
Experience
Fresher
No. of Openings
57
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA