Airport Guest Relationship Executive (Freshers) Varanasi

We are seeking a friendly and enthusiastic Airport Guest Relationship Executive in Varanasi. This entry-level position is perfect for individuals who enjoy helping others and want to build their careers in the hospitality industry.

Key Responsibilities:

1. Guest Assistance: Greet and assist passengers as they arrive at the airport, ensuring a warm welcome and providing helpful information about flights, facilities, and services.

2. Problem Resolution: Address guest queries and concerns promptly and professionally, coordinating with relevant departments to resolve any issues effectively.

3. Service Promotion: Inform guests about additional services available at the airport, including lounges, transportation options, and shopping facilities, and encourage them to utilize these services.

4. Operational Support: Collaborate with airport staff to ensure smooth checking in and boarding processes, helping to maintain an efficient experience for all passengers.

5. Feedback Collection: Gather guest feedback and suggestions to help improve service quality, and share insights with management for continuous improvement.

Required Skills and Expectations:

Candidates should have completed their 10th grade and possess strong communication skills in English and Hindi. The ability to remain calm under pressure and handle challenging situations with a positive attitude is essential. A passion for customer service and a willingness to learn and grow in a fast-paced environment will greatly benefit applicants. Being punctual and reliable is crucial, as this role requires attendance during busy travel periods.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata