Customer Service Manager Job Vacancies in Odisha

We are seeking a dedicated Counter Incharge in Cuttack, India, who will manage counter operations effectively. This role is ideal for individuals with 1 to 4 years of experience and a postgraduate education.Key Responsibilities:- **Manage Daily Operations**: Oversee daily counter activities to ensure smooth service and customer satisfaction. You will be responsible for timely handling of customer queries and transactions.- **Team Collaboration**: Work closely with team members to maintain an efficient workflow. This includes communicating effectively to resolve any issues that may arise during operations.- **Inventory Management**: Ensure all products at the counter are adequately stocked and organized. Regularly check inventory levels and assist in reordering supplies when necessary.- **Customer Service**: Provide exceptional customer service by addressing customer inquiries and complaints with professionalism and empathy. This enhances the overall customer experience and builds loyalty.- **Reporting and Documentation**: Maintain accurate records of transactions and counter activities. You will prepare reports on counter performance, including sales and customer feedback.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with customers and team members. You should be able to convey information clearly and professionally.- A positive attitude and problem-solving abilities will help you address challenges that arise during daily operations.- Attention to detail is crucial for managing inventory and ensuring accurate handling of financial transactions. - Proficiency in basic computer skills is expected for managing reports and documentation. This is a work-from-office position, and we are specifically looking for male candidates who are committed and motivated.

As an Airline Customer Service Executive, you will play a crucial role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:- **Customer Assistance**: Engage with passengers to address their inquiries, helping them with ticket booking, cancellations, and modifications, ensuring clarity and satisfaction.- **Check-in Support**: Assist passengers during the check-in process, helping them understand baggage policies and seat selection, to enhance their airport experience.- **Handling Complaints**: Listen to passenger concerns and provide effective solutions or escalate issues when necessary, ensuring that customer feedback is valued and addressed.- **Flight Information**: Keep passengers informed about flight schedules, delays, and gate changes, ensuring they receive timely updates.- **Administrative Tasks**: Maintain accurate records of customer interactions and transactions, contributing to smooth operational procedures.To be successful in this role, you should meet the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential to interact effectively with customers and address their needs clearly.- **Problem-Solving Ability**: You should have a knack for finding quick solutions to challenges faced by passengers, ensuring their concerns are resolved swiftly.- **Team Player**: Collaborate well with colleagues in a dynamic environment to enhance overall service efficiency.- **Attention to Detail**: Ensure that all customer information and transactions are processed accurately to maintain a high standard of service.This position is ideal for individuals looking to start their career in the airline industry, with a passion for customer service and a commitment to professionalism.

Join our dynamic team at the airport in Bhubaneswar as Airport Staff, where you will play a vital role in ensuring smooth operations and providing excellent customer service.Key Responsibilities:1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and baggage handling to ensure a pleasant airport experience.2. **Check-In Support**: Operate check-in counters and help passengers with ticketing processes, ensuring all travel documents are correctly processed.3. **Baggage Handling**: Manage the loading and unloading of luggage while following safety procedures to prevent damage or loss.4. **Security Compliance**: Ensure all security protocols are followed, guiding passengers through security checks and assisting with inspections as needed.5. **Communication**: Coordinate with airline staff and security personnel to relay important information, maintain schedules, and address passenger needs efficiently.Required Skills and Expectations:Candidates should have a minimum education of 10th grade, with 0 to 5 years of experience preferred. Strong communication and interpersonal skills are essential for effective interaction with passengers and colleagues. You must be detail-oriented, capable of working in a fast-paced environment, and able to handle stressful situations. Punctuality and a cooperative attitude are crucial, as well as a strong commitment to providing excellent service. Flexibility to work various shifts is important to meet the needs of airport operations.

We are looking for dedicated Airport Ground Staff in Bhubaneswar who will assist with various essential functions at the airport. This role is ideal for individuals with a passion for customer service and the aviation industry.Key Responsibilities:1. **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Load and unload baggage, ensuring it is safely handled and correctly placed on the aircraft.3. **Customer Service:** Address passenger inquiries, provide information about flight schedules, and resolve any issues they may face.4. **Safety Compliance:** Adhere to safety regulations and ensure all procedures are followed, maintaining a secure environment.5. **Coordination with Airlines:** Work closely with airline staff to ensure timely and efficient operations, including coordinating boarding processes and managing boarding gates.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Previous experience in customer service is an advantage, but not mandatory as we welcome freshers. Strong communication skills are essential for effective interaction with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are crucial. Candidates should also be physically fit to manage the demands of the job, which includes standing for long hours and lifting heavy luggage when necessary. A positive attitude and willingness to work flexible hours, including weekends and holidays, are also expected.

Hiring for 1 Project Manager Job in Koraput, with minimum 5 Years Experience,Required Educational Qualification is : M.Tech with Good knowledge in Civil Construction, Estimation etc.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

we need only people those whom are really interested to be a part if the companyQualification: - 8th , 10th, 12th Pass to graduate & Post Graduate (Hospitality Aviation must apply) any streamsMale/Female, Both type Job Candidates required

Airport ground staff are responsible for ensuring passenger safety, comfort, and efficient flight operations, covering duties from check-in to boarding and ramp services. Key roles include assisting passengers (ticketing, boarding), handling baggage, guiding aircraft to parking bays, and coordinating with flight crews to ensure on-time departures.

We are looking for a dedicated Airline Customer Service Executive based in Bhubaneswar. This full-time position is suitable for those with minimal experience, including freshers who have completed their 10th grade. As part of our team, you will play a crucial role in ensuring customer satisfaction and providing support to travelers.**Key Responsibilities:**- **Customer Assistance**: Greet and assist passengers with their travel inquiries, ensuring they feel valued and informed throughout their journey.- **Ticket Reservations**: Help customers book, change, or cancel flight tickets using airline systems, ensuring accuracy and efficiency in all transactions.- **Complaint Resolution**: Address passenger complaints and concerns promptly, providing solutions and escalating issues to management when necessary.- **Flight Information**: Communicate details about flight schedules, delays, and cancellations to customers, ensuring they have the latest updates.- **Documentation Handling**: Manage travel documents such as boarding passes and identification, ensuring that all necessary paperwork is processed correctly.**Required Skills and Expectations:**- Strong communication skills: Ability to interact clearly and politely with customers in person and over the phone.- Basic computer skills: Familiarity with using computer systems for tasks such as booking and record-keeping.- Customer-oriented attitude: A commitment to providing excellent service and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues and support team objectives.- Ability to work in a fast-paced environment: Must handle multiple tasks efficiently while maintaining a positive attitude.

We are seeking a dedicated and detail-oriented Counter Incharge to manage our service counter in Bhubaneswar. This role requires strong communication skills and the capability to work efficiently in a fast-paced environment. Key Responsibilities include:1. **Customer Service:** Greet and assist customers at the counter, addressing their inquiries and providing information about products and services to ensure a positive experience.2. **Transaction Management:** Handle cash and credit transactions accurately, maintaining records of daily sales and balancing the cash register at the end of each shift.3. **Inventory Management:** Monitor stock levels at the counter, assist in inventory counts, and communicate with the management regarding stock replenishment and discrepancies.4. **Team Coordination:** Work closely with team members to ensure smooth operations at the counter, fostering a cooperative team environment and assisting in training new staff as needed.5. **Reporting:** Prepare daily reports on sales, customer feedback, and any issues that may arise, ensuring that management is informed of counter performance.Required Skills and Expectations include:- Candidates should have a post-graduate degree and 1 to 4 years of relevant experience, preferably in retail or customer service roles.- Strong verbal and written communication skills are essential for interacting with customers and team members.- Attention to detail is important for managing transactions and inventory accurately.- The ability to work under pressure and handle multiple tasks simultaneously is necessary to ensure counter efficiency.- A proactive attitude and willingness to learn and adapt will further contribute to success in this role.

We are looking for an Airline Supervisor in Bhubaneswar, India. This role is perfect for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. You will oversee airport operations and ensure excellent customer service.Key responsibilities include:- Managing staff: You will lead a team of ground crew and ensure they are well-trained and motivated to deliver top-notch service to passengers.- Overseeing daily operations: You will ensure that all flights operate smoothly, coordinating with various departments to handle check-ins, boarding, and baggage handling efficiently.- Ensuring safety and compliance: You will monitor safety protocols and ensure that all airline regulations are followed to maintain a secure environment for passengers and staff.- Handling customer inquiries: You will address passenger issues and complaints, ensuring that all concerns are resolved quickly and professionally.- Reporting and documentation: You will maintain accurate records of daily operations and report any discrepancies or incidents to management.To succeed in this role, you should have strong leadership skills to manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. You should be detail-oriented, with the ability to multitask and work efficiently under pressure. A proactive attitude and problem-solving mindset will help you navigate daily operational challenges in a fast-paced airport environment.

As an Airport Executive in Bhubaneswar, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. The job is open to candidates with 0 to 5 years of experience and requires only a 10th-grade education level.**Key Responsibilities:**- **Customer Service:** Assist passengers with their inquiries and guide them through airport processes, ensuring a pleasant experience.- **Check-in Support:** Help passengers with check-in procedures, including issuing boarding passes and handling luggage.- **Information Dissemination:** Provide accurate information regarding flight schedules, gate changes, and airport facilities to passengers.- **Coordination:** Work with airlines and other airport staff to ensure timely boarding and on-time flight departures.- **Issue Resolution:** Address any passenger complaints or issues efficiently and escalate them as necessary for resolution.- **Security Compliance:** Ensure that all security protocols are followed, including screening procedures and passenger identification checks.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and colleagues.- Customer-focused attitude to ensure high levels of passenger satisfaction.- Basic computer skills for handling check-in systems and information databases.- Ability to work in a fast-paced environment and handle pressure, especially during peak travel times.- Team player mindset to collaborate effectively with various airport departments.- Availability to work flexible hours, including nights, weekends, and holidays, as required in the airport setting.

As an Airport Supervisor, you will play a crucial role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Supervising Operations**: Oversee daily airport operations to ensure all systems run smoothly, including check-in, boarding, and baggage handling.- **Staff Management**: Lead and manage a team of airport staff, providing guidance and support to ensure high levels of performance and customer service.- **Customer Service**: Address passenger inquiries and resolve complaints to maintain a positive travel experience and ensure passenger satisfaction.- **Safety Compliance**: Ensure that airport safety protocols and regulations are strictly followed, promoting a safe environment for both staff and travelers.- **Monitoring Airport Activity**: Keep an eye on airport activities and traffic to optimize efficiency and coordinate responses to any issues that may arise.- **Reporting**: Prepare daily operation reports for management, highlighting any challenges faced and suggesting improvements where necessary.To succeed in this role, you should possess the following skills and qualities:- **Communication Skills**: Clear communication is essential for coordinating with staff and assisting passengers.- **Leadership Ability**: A strong sense of leadership to motivate and manage your team effectively.- **Problem-Solving Skills**: The ability to think quickly and resolve issues promptly when they arise.- **Organizational Skills**: Strong organizational skills to handle multiple tasks and responsibilities while ensuring everything runs smoothly.- **Attention to Detail**: A keen eye for detail to ensure compliance with various operational protocols and safety regulations. Candidates with 0 to 5 years of experience and at least a 10th grade education are encouraged to apply.