Customer Service Manager Job Vacancies in Odisha

We are looking for a dedicated Delivery Associate to join our team in Sambalpur. This full-time position requires someone who is responsible, punctual, and ready to contribute to our delivery operations.**Key Responsibilities:**- **Package Delivery:** Deliver packages and documents to various locations efficiently and on time, ensuring customer satisfaction with each delivery.- **Route Planning:** Plan the best routes for deliveries to minimize travel time and maximize efficiency, using maps or delivery apps as needed.- **Vehicle Maintenance:** Conduct regular checks on delivery vehicles to ensure they are clean and in good working condition, reporting any issues promptly.- **Customer Interaction:** Communicate professionally with customers, addressing any questions or concerns they may have during the delivery process.- **Record Keeping:** Maintain accurate records of deliveries made, including time, location, and any special instructions, to ensure transparency and accountability.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and preferably have basic experience or knowledge in delivery services.- A valid driver's license and good driving skills are essential for this role.- The ability to work on foot and handle packages of varying weights is important.- Strong communication skills are necessary for interacting with customers and team members effectively.- A good understanding of local areas and neighborhoods is an advantage for planning efficient delivery routes.Candidates should be ready to work from the office and maintain a professional appearance while representing our organization.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

Join our dynamic team at the airport in Bhubaneswar as Airport Staff, where you will play a vital role in ensuring smooth operations and providing excellent customer service.Key Responsibilities:1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and baggage handling to ensure a pleasant airport experience.2. **Check-In Support**: Operate check-in counters and help passengers with ticketing processes, ensuring all travel documents are correctly processed.3. **Baggage Handling**: Manage the loading and unloading of luggage while following safety procedures to prevent damage or loss.4. **Security Compliance**: Ensure all security protocols are followed, guiding passengers through security checks and assisting with inspections as needed.5. **Communication**: Coordinate with airline staff and security personnel to relay important information, maintain schedules, and address passenger needs efficiently.Required Skills and Expectations:Candidates should have a minimum education of 10th grade, with 0 to 5 years of experience preferred. Strong communication and interpersonal skills are essential for effective interaction with passengers and colleagues. You must be detail-oriented, capable of working in a fast-paced environment, and able to handle stressful situations. Punctuality and a cooperative attitude are crucial, as well as a strong commitment to providing excellent service. Flexibility to work various shifts is important to meet the needs of airport operations.

We are looking for dedicated Airport Ground Staff in Bhubaneswar who will assist with various essential functions at the airport. This role is ideal for individuals with a passion for customer service and the aviation industry.Key Responsibilities:1. **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Load and unload baggage, ensuring it is safely handled and correctly placed on the aircraft.3. **Customer Service:** Address passenger inquiries, provide information about flight schedules, and resolve any issues they may face.4. **Safety Compliance:** Adhere to safety regulations and ensure all procedures are followed, maintaining a secure environment.5. **Coordination with Airlines:** Work closely with airline staff to ensure timely and efficient operations, including coordinating boarding processes and managing boarding gates.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Previous experience in customer service is an advantage, but not mandatory as we welcome freshers. Strong communication skills are essential for effective interaction with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are crucial. Candidates should also be physically fit to manage the demands of the job, which includes standing for long hours and lifting heavy luggage when necessary. A positive attitude and willingness to work flexible hours, including weekends and holidays, are also expected.

Hiring for 1 Project Manager Job in Koraput, with minimum 5 Years Experience,Required Educational Qualification is : M.Tech with Good knowledge in Civil Construction, Estimation etc.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

We are looking for an Airline Supervisor in Bhubaneswar, India. This role is perfect for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. You will oversee airport operations and ensure excellent customer service.Key responsibilities include:- Managing staff: You will lead a team of ground crew and ensure they are well-trained and motivated to deliver top-notch service to passengers.- Overseeing daily operations: You will ensure that all flights operate smoothly, coordinating with various departments to handle check-ins, boarding, and baggage handling efficiently.- Ensuring safety and compliance: You will monitor safety protocols and ensure that all airline regulations are followed to maintain a secure environment for passengers and staff.- Handling customer inquiries: You will address passenger issues and complaints, ensuring that all concerns are resolved quickly and professionally.- Reporting and documentation: You will maintain accurate records of daily operations and report any discrepancies or incidents to management.To succeed in this role, you should have strong leadership skills to manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. You should be detail-oriented, with the ability to multitask and work efficiently under pressure. A proactive attitude and problem-solving mindset will help you navigate daily operational challenges in a fast-paced airport environment.

As an Airport Executive in Bhubaneswar, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. The job is open to candidates with 0 to 5 years of experience and requires only a 10th-grade education level.**Key Responsibilities:**- **Customer Service:** Assist passengers with their inquiries and guide them through airport processes, ensuring a pleasant experience.- **Check-in Support:** Help passengers with check-in procedures, including issuing boarding passes and handling luggage.- **Information Dissemination:** Provide accurate information regarding flight schedules, gate changes, and airport facilities to passengers.- **Coordination:** Work with airlines and other airport staff to ensure timely boarding and on-time flight departures.- **Issue Resolution:** Address any passenger complaints or issues efficiently and escalate them as necessary for resolution.- **Security Compliance:** Ensure that all security protocols are followed, including screening procedures and passenger identification checks.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and colleagues.- Customer-focused attitude to ensure high levels of passenger satisfaction.- Basic computer skills for handling check-in systems and information databases.- Ability to work in a fast-paced environment and handle pressure, especially during peak travel times.- Team player mindset to collaborate effectively with various airport departments.- Availability to work flexible hours, including nights, weekends, and holidays, as required in the airport setting.

As an Airport Supervisor, you will play a crucial role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Supervising Operations**: Oversee daily airport operations to ensure all systems run smoothly, including check-in, boarding, and baggage handling.- **Staff Management**: Lead and manage a team of airport staff, providing guidance and support to ensure high levels of performance and customer service.- **Customer Service**: Address passenger inquiries and resolve complaints to maintain a positive travel experience and ensure passenger satisfaction.- **Safety Compliance**: Ensure that airport safety protocols and regulations are strictly followed, promoting a safe environment for both staff and travelers.- **Monitoring Airport Activity**: Keep an eye on airport activities and traffic to optimize efficiency and coordinate responses to any issues that may arise.- **Reporting**: Prepare daily operation reports for management, highlighting any challenges faced and suggesting improvements where necessary.To succeed in this role, you should possess the following skills and qualities:- **Communication Skills**: Clear communication is essential for coordinating with staff and assisting passengers.- **Leadership Ability**: A strong sense of leadership to motivate and manage your team effectively.- **Problem-Solving Skills**: The ability to think quickly and resolve issues promptly when they arise.- **Organizational Skills**: Strong organizational skills to handle multiple tasks and responsibilities while ensuring everything runs smoothly.- **Attention to Detail**: A keen eye for detail to ensure compliance with various operational protocols and safety regulations. Candidates with 0 to 5 years of experience and at least a 10th grade education are encouraged to apply.

We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. The ideal candidate is a reliable individual who will manage package deliveries efficiently.**Key Responsibilities:**- **Package Collection:** Gather packages from the office according to the delivery schedule. This involves ensuring all items are accounted for and ready for dispatch.- **Route Planning:** Plan the most efficient routes for deliveries to ensure timely arrival at each destination. This requires knowledge of local roads and traffic patterns.- **Timely Deliveries:** Deliver packages to customers within the specified time frame. This means managing time effectively to meet delivery deadlines.- **Customer Interaction:** Interact courteously with customers upon delivery, ensuring a positive experience. This includes answering any basic questions they may have about their package.- **Record Keeping:** Maintain accurate records of deliveries made. This helps in tracking the status of shipments and solving any potential issues.- **Reporting Issues:** Report any delivery problems, such as damaged items or incorrect addresses, to the supervisor immediately to ensure customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We are looking for someone who is punctual, responsible, and has good communication skills. A valid driving license is essential, and a basic understanding of navigation tools is preferred. Being physically fit is important, as the job involves carrying packages. You should also be ready to work full-time in an office environment. A positive attitude and teamwork approach are key to succeeding in this role.