Ground Staff Supervisor Jobs For 10th Pass Freshers

0 - 1 Years
25 Openings
2.8 - 6.5 Lac/Yr
Posted 46 days ago
Face-to-Face interview
Bhubaneswar

Key Skills

Airport Operation Customer Service Air Cargo Ground Operation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Management Airport Ramp Ground Manager

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Job Description

We are seeking a Ground Staff Supervisor to oversee daily operations at our facility in Bhubaneswar. This is an entry-level position suitable for candidates with a passion for the aviation industry.

**Key Responsibilities:**

- **Supervise Ground Operations:** Oversee the day-to-day activities of ground staff to ensure efficient service delivery and adherence to safety protocols.

- **Staff Training:** Assist in training new employees on standard operating procedures, customer service skills, and safety practices to maintain high service standards.

- **Customer Assistance:** Address passenger queries and ensure their needs are met promptly, enhancing overall customer satisfaction.

- **Coordination with Other Departments:** Work closely with other teams such as check-in and baggage handling to ensure smooth passenger flow and timely operations.

- **Maintain Equipment and Tools:** Regularly check all ground handling equipment to ensure they are in good working condition, reporting any issues to management promptly.

**Required Skills and Expectations:**

- Strong communication skills are essential to convey information clearly to both staff and passengers.

- A basic understanding of customer service principles is important, as you will be dealing directly with the public.

- Ability to work in a fast-paced environment and efficiently manage multiple tasks.

- Teamwork is vital; you should be able to motivate and coordinate with staff members.

- Basic problem-solving skills are required to address on-the-spot issues as they arise.

Candidates with a 10th-grade education and a positive attitude towards learning will excel in this role. Familiarity with the aviation industry is a plus, but not mandatory.