We are seeking a dedicated and detail-oriented Counter Incharge to manage our service counter in Bhubaneswar. This role requires strong communication skills and the capability to work efficiently in a fast-paced environment.
Key Responsibilities include:
1. **Customer Service:** Greet and assist customers at the counter, addressing their inquiries and providing information about products and services to ensure a positive experience.
2. **Transaction Management:** Handle cash and credit transactions accurately, maintaining records of daily sales and balancing the cash register at the end of each shift.
3. **Inventory Management:** Monitor stock levels at the counter, assist in inventory counts, and communicate with the management regarding stock replenishment and discrepancies.
4. **Team Coordination:** Work closely with team members to ensure smooth operations at the counter, fostering a cooperative team environment and assisting in training new staff as needed.
5. **Reporting:** Prepare daily reports on sales, customer feedback, and any issues that may arise, ensuring that management is informed of counter performance.
Required Skills and Expectations include:
- Candidates should have a post-graduate degree and 1 to 4 years of relevant experience, preferably in retail or customer service roles.
- Strong verbal and written communication skills are essential for interacting with customers and team members.
- Attention to detail is important for managing transactions and inventory accurately.
- The ability to work under pressure and handle multiple tasks simultaneously is necessary to ensure counter efficiency.
- A proactive attitude and willingness to learn and adapt will further contribute to success in this role.
Experience
1 - 4 Years
No. of Openings
2
Education
Post Graduate (M.A, M.C.A, M.B.A/PGDM, M.Com, M.Tech)
Role
Counter Incharge
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Barapathar,Buxibazar,Cuttack