We are seeking a dedicated Counter Incharge in Cuttack, India, who will manage counter operations effectively. This role is ideal for individuals with 1 to 4 years of experience and a postgraduate education.
Key Responsibilities:
- **Manage Daily Operations**: Oversee daily counter activities to ensure smooth service and customer satisfaction. You will be responsible for timely handling of customer queries and transactions.
- **Team Collaboration**: Work closely with team members to maintain an efficient workflow. This includes communicating effectively to resolve any issues that may arise during operations.
- **Inventory Management**: Ensure all products at the counter are adequately stocked and organized. Regularly check inventory levels and assist in reordering supplies when necessary.
- **Customer Service**: Provide exceptional customer service by addressing customer inquiries and complaints with professionalism and empathy. This enhances the overall customer experience and builds loyalty.
- **Reporting and Documentation**: Maintain accurate records of transactions and counter activities. You will prepare reports on counter performance, including sales and customer feedback.
Required Skills and Expectations:
- Strong communication skills are essential to effectively interact with customers and team members. You should be able to convey information clearly and professionally.
- A positive attitude and problem-solving abilities will help you address challenges that arise during daily operations.
- Attention to detail is crucial for managing inventory and ensuring accurate handling of financial transactions.
- Proficiency in basic computer skills is expected for managing reports and documentation.
This is a work-from-office position, and we are specifically looking for male candidates who are committed and motivated.
Experience
1 - 4 Years
No. of Openings
1
Education
Post Graduate (M.A, M.C.A, M.B.A/PGDM, M.Com, M.Tech)
Role
Counter Incharge
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Barapathar,Buxibazar,Cuttack