Urgent Opening For Freshers Front Office Executive - Bhubaneswar

0 - 2 Years
5 Openings
Not Disclosed
Posted today
Face-to-Face interview
Bhubaneswar

Key Skills

Data Management Customer Service Receptionist Activities Microsoft Office Telephone Handling Administrative Skills Front Desk Basic Computer Skills

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Job Description

he Front Office Executive is the first point of contact for guests and visitors. They are responsible for welcoming guests, answering inquiries, and directing them to the appropriate personnel or department. Additionally, they handle phone calls and emails, manage the reception area, and perform administrative tasks as needed.

Responsibilities

Welcome and greet guests in a friendly and professional manner

Answer phone calls and direct them to the appropriate person or department

Handle incoming and outgoing correspondence, including emails and letters

Manage the reception area to ensure it is clean and organized at all times

Assist with administrative tasks, such as data entry, filing, and photocopying

Maintain a record of incoming and outgoing guests and employees

Handle guest complaints and resolve issues in a timely and efficient manner

Coordinate with other departments to ensure smooth operations

Maintain knowledge of company products, services, and policies

Provide support to other team members as needed

Qualifications

High school diploma or equivalent

Previous experience in a customer service role is preferred

Excellent communication and interpersonal skills

Proficient in Microsoft Office suite