Customer Relationship Fresher Jobs in Durgapur

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. This position is ideal for individuals who are passionate about the travel industry and eager to begin their career.Key Responsibilities:- Ticket Booking: Handle flight reservations efficiently, ensuring that customer requests are met with accuracy and promptness.- Customer Assistance: Provide excellent service by addressing customer inquiries and resolving issues related to flight bookings.- Documentation: Prepare and manage necessary travel documents, including itineraries and boarding passes, ensuring compliance with airline policies.- Payment Processing: Process payments securely and accurately, maintaining records of transactions for both customers and the agency.- Coordinating with Airlines: Work closely with airline representatives to stay updated on flight schedules and any changes that may affect bookings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and handle their inquiries.- Attention to Detail: Ability to pay attention to technical details, ensuring accuracy in bookings and documentation.- Customer Service Orientation: A passion for providing excellent service, helping customers feel valued and satisfied with their experience.- Basic Computer Skills: Familiarity with computers and basic software is necessary for managing bookings and administrative tasks.- Team Player: Ready to collaborate with colleagues in a team-oriented environment to achieve shared goals.This role suits individuals who possess enthusiasm for travel and are eager to learn in a supportive office environment.

We are looking for 20 Airport Ticketing Executive Posts in Kolkata, Howrah, Hooghly, Malda, Kharagpur, Jamshedpur, Asansol, Durgapur, Bardhaman, Jhargram, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

As an Air Ticketing Executive, you will play a vital role in assisting customers with their air travel needs. Your main focus will be on ticket reservations, customer service, and providing accurate travel information.Key Responsibilities:- Booking Air Tickets: You will handle the ticket booking process for clients, ensuring that all reservations are made accurately and efficiently.- Customer Assistance: Respond to customer inquiries regarding flight schedules, pricing, and travel policies, providing clear and helpful information.- Issue Ticket Modifications: Manage any necessary changes to flight bookings, including cancellations and rebooking, while adhering to airline policies.- Coordinate with Airlines: Communicate with various airlines to check availability, confirm bookings, and resolve any issues that may arise.- Payment Processing: Ensure that all financial transactions related to ticket purchases are completed accurately and documented appropriately.- Maintain Records: Keep accurate records of all bookings, changes, and customer interactions in the company database for future reference.Required Skills and Expectations:To excel in this role, you should have a good understanding of flight booking systems and procedures. Strong communication skills are essential for interacting with customers effectively. Attention to detail is crucial to avoid errors in bookings and customer information. A positive attitude and willingness to learn will help you adapt in a fast-paced environment. Basic computer skills and proficiency in using booking software will be beneficial. Being a team player who is eager to contribute to customer satisfaction is highly valued.

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary focus will be on ticketing and customer service at the airport.Key Responsibilities:- Customer Assistance: Provide friendly and helpful support to passengers checking in or making ticket inquiries, ensuring a welcoming environment.- Ticket Booking: Manage ticket sales and bookings efficiently, using the necessary systems and software to issue tickets accurately.- Flight Information Management: Keep passengers informed about flight schedules, delays, and other essential updates, contributing to effective communication.- Problem Resolution: Address passenger issues or complaints promptly and professionally, ensuring a quick and positive resolution.- Documentation Handling: Collect and verify passenger documentation, such as identification and travel documents, to ensure compliance with travel regulations.- Collaboration with Airlines: Work closely with airline staff to coordinate ticketing processes and ensure a seamless boarding experience for travelers.Required Skills and Expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers and work with colleagues.- Customer-Focused Attitude: A passion for helping others and providing excellent service is essential, as you'll be interacting with a diverse group of travelers.- Attention to Detail: Accuracy in handling ticketing and passenger information is crucial to avoid errors and ensure a smooth process.- Basic Computer Skills: Familiarity with computers and software related to ticketing is important; training will be provided for specific systems.- Team Player: Ability to work well as part of a team and contribute positively to the workplace atmosphere is expected. This is an exciting opportunity for freshers looking to start their careers in the aviation industry!

We are looking for a dedicated Air Ticketing Executive to join our team in Durgapur. The ideal candidate will assist customers in booking airline tickets and ensuring a smooth travel experience. This role is perfect for individuals who have completed their 10th grade and are eager to enter the travel and tourism industry.Key Responsibilities:- Ticket Reservations: Handle customer requests for flight bookings, modifications, and cancellations, ensuring accurate and timely processing of reservations.- Customer Assistance: Provide exceptional customer service by addressing inquiries related to flights, luggage, and travel policies, ensuring a positive experience for all travelers.- Fare Quoting: Provide customers with accurate fare information and assist them in selecting the best travel options based on their needs and preferences.- Documentation Handling: Prepare and manage travel documentation, including e-tickets and invoices, ensuring all paperwork is completed correctly.- Collaboration with Airlines: Liaise with airline partners to resolve any booking issues and ensure compliance with airline policies and procedures.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor when dealing with clients. Basic computer knowledge and familiarity with ticketing software is a plus. A strong attention to detail is essential to prevent booking errors. The ideal candidate should work well in a team environment and demonstrate a willingness to learn, adapt, and grow in the travel sector.

Office Assistant Job Role in Axis Bank Ltd.An Office Assistant in Axis Bank generally supports daily branch operations, documentation, customer assistance, and administrative work. However, the exact responsibilities depend on the official job title and whether the position is on the bank's payroll or a third-party payroll.Job responsibilities- Office Administration: Maintain office files, registers, records, and documents.- Customer Support: Guide customers to the appropriate department or banking counter.- Documentation: Assist with application forms, KYC documents, photocopies, and document verification support.- Data Entry: Enter customer and operational information into authorized systems.- Branch Support: Help banking staff with routine administrative and operational tasks.- Record Management: Maintain and organize physical and digital records.- Communication: Coordinate with branch employees and communicate routine information to customers.- Office Maintenance Coordination: Ensure stationery and other office supplies are available.Eligibility criteria (typical)- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers may be eligible for some positions.- Skills: Basic computer knowledge, MS Word, Excel, data entry, and communication skills.- Age limit: As specified in the official vacancy.- Gender: As specified in the recruitment notice.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

We are looking for 65 Air Ticketing Staff Posts in Kolkata, Patna, Andal, Durgapur, Asansol, Siliguri, with deep knowledge in Customer Relationship, Ticket Booking, Air Ticketing, Aviation, Hospitality Internship, Good Communication Skills, Computer Application, Passenger Handling and Required Educational Qualification is : 12th Pass, B.A, B.C.A, B.Com, B.Sc, Other Bachelor Degree.if you have any queries, you can contact this number- +91 6291766452 (send your CV/ Resume this number)

Hiring for 25 Ground Staff Supervisor Jobs in Kolkata, Uttar Dinajpur, Dakshin Dinajpur, Nadia, Haldia, Bardhaman, Durgapur, Kharagpur, Birbhum, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service, Airport Ticketing etc.

Hiring for 25 Ticketing Reservation Jobs in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Howrah,Hooghly,Durgapur,Bardhaman,Kharagpur,Baruipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Bachelor of Hotel Management with Good knowledge in Ticket Checking Staff,Aviation,Airport Ground Staff,Reservations,Customer Relationship etc. Contact - 9123096014