Array ( [0] => crm [1] => durgapur ) CRM Jobs in Durgapur,Customer Relationship Management Job Vacancies in Durgapur West Bengal
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CRM Job Vacancies in Durgapur

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Freshers & Experience || Full Time || Branch Banking Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Durgapur
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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Opening For Relationship Manager

Jainam Broking Ltd

  • 2 yrs
  • 6.0 Lac/Yr
  • Durgapur
Customer Relationship Customer Service HNI Acquisition Team Management Skills BFSI Interpersonal Skills Negotiation Skills
Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.
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Urgent Requirement For Relationship Manager Sales

Sure Jobs Placement Services

Communication Skills CRM Sales CRM
Job Summary:The Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring high levels of customer satisfaction, and driving business growth through effective relationship management strategies. This role involves understanding clients' needs, offering tailored solutions, and acting as a trusted advisor to enhance client loyalty and retention.Key Responsibilities:-Client Relationship Management: Develop and nurture long-term relationships with clients, ensuring their needs are met and exceeded.Business Development: Identify and pursue new business opportunities within existing client portfolios and potential new clients.Client Support: Provide exceptional support to clients, addressing their queries, concerns, and feedback promptly and effectively.Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure a seamless client experience.Account Management: Manage and monitor client accounts, ensuring all services are delivered as agreed and any issues are resolved efficiently.Reporting: Prepare and present regular reports on client interactions, satisfaction levels, and business development progress to senior management.Market Analysis: Stay informed about industry trends, competitors, and market conditions to provide clients with relevant insights and recommendations.Contract Negotiation: Negotiate contracts and agreements with clients to ensure mutually beneficial outcomes.Client Retention: Implement strategies to retain clients, reduce churn, and increase customer lifetime value.Compliance: Ensure all client interactions comply with company policies and industry regulations.Skills:Strong communication and interpersonal skills.Ability to build rapport and trust with clients.Excellent problem-solving and negotiation skills.Proficient in CRM software and Microsoft Office Suite.Strong analytical skills with the ability to interpret data and trend
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Regional Sales Manager- Detergent Sector

MOral Group of companies

Leadership Skills CRM Sales Promoter Marketing Communication Sales Strategy
Moral Group of Companies is hiring for different Profiles -1. Regional Sales Manager ( UP,Bihar, Jharkhand, Orissa, West Bengal )2. Area Sales Manager 3. General Manager - LUCKNOW (handling all india)Company - Moral Group of Companies Headquarter - Lucknow Ability to commute/LocateWork Location- will be decided after the interview Share your CV - industrymoral28@gmail.comResponsibilities:1. Your job will revolve around identifying sales leads, pitch our offerings to potential clients and maintain a good working relationship with new contacts/Clients2. Appointing dealers and getting orders from dealers3. Field days and Field trips in key areas4. Focus on accurate and timely planning, placement and collections5. Develop and maintain relationships with key influencers in the territory6. Execute a plan for the growth of the responsible areas, increase market share and lead growth.7. To plan and monitor the campaigns and submit the review reports Demos, store meets and Liquidation.8. To participate in Market Development activities Demos, store meets and to develop testimonials from the satisfied customers.9. To maintain the data base of Dealers, customers and areas.10. To develop personal contacts with the progressive customers.11. Achieve sales revenue targets for the sales region
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Customer Care Manager

Blue Aviation Services Pvt Ltd

Customer Relationship CRM Customer Care Customer Support
A customer service manager oversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.
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