Freshers For Air Ticketing Executive - Durgapur

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary focus will be on ticketing and customer service at the airport.

**Key Responsibilities:**

- **Customer Assistance:** Provide friendly and helpful support to passengers checking in or making ticket inquiries, ensuring a welcoming environment.

- **Ticket Booking:** Manage ticket sales and bookings efficiently, using the necessary systems and software to issue tickets accurately.

- **Flight Information Management:** Keep passengers informed about flight schedules, delays, and other essential updates, contributing to effective communication.

- **Problem Resolution:** Address passenger issues or complaints promptly and professionally, ensuring a quick and positive resolution.

- **Documentation Handling:** Collect and verify passenger documentation, such as identification and travel documents, to ensure compliance with travel regulations.

- **Collaboration with Airlines:** Work closely with airline staff to coordinate ticketing processes and ensure a seamless boarding experience for travelers.

**Required Skills and Expectations:**

- **Strong Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers and work with colleagues.

- **Customer-Focused Attitude:** A passion for helping others and providing excellent service is essential, as you'll be interacting with a diverse group of travelers.

- **Attention to Detail:** Accuracy in handling ticketing and passenger information is crucial to avoid errors and ensure a smooth process.

- **Basic Computer Skills:** Familiarity with computers and software related to ticketing is important; training will be provided for specific systems.

- **Team Player:** Ability to work well as part of a team and contribute positively to the workplace atmosphere is expected.

This is an exciting opportunity for freshers looking to start their careers in the aviation industry!

• Experience

  Fresher

• No. of Openings

  54

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata