We are seeking a detail-oriented Air Ticketing Executive to join our team in Durgapur. This entry-level position is perfect for individuals who are organized, passionate about travel, and eager to provide exceptional service to customers.
Key Responsibilities:
- **Ticket Booking and Issuance**: You will be responsible for booking flight tickets for customers, ensuring that all details are correct and confirming with airlines as needed.
- **Customer Support**: Answer customer inquiries regarding flight availability, prices, and policies, providing helpful and accurate information to enhance their travel experience.
- **Reservation Management**: Manage customer reservations by modifying or canceling bookings as required, ensuring all changes are updated in the system promptly.
- **Payment Processing**: Handle payment transactions related to ticket purchases, ensuring efficiency and compliance with company protocols.
- **Documentation**: Prepare and manage all necessary travel documents, including itineraries and confirmations, to ensure customers have everything they need for their journey.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for accurate ticketing and reservation management. Basic computer skills and a familiarity with travel booking systems will greatly benefit applicants. A willingness to learn and adapt in a fast-paced environment is also important, as is a positive attitude towards customer service.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata