As an Air Ticketing Executive, you will play a vital role in assisting customers with their air travel needs. Your main focus will be on ticket reservations, customer service, and providing accurate travel information.
**Key Responsibilities:**
- **Booking Air Tickets:** You will handle the ticket booking process for clients, ensuring that all reservations are made accurately and efficiently.
- **Customer Assistance:** Respond to customer inquiries regarding flight schedules, pricing, and travel policies, providing clear and helpful information.
- **Issue Ticket Modifications:** Manage any necessary changes to flight bookings, including cancellations and rebooking, while adhering to airline policies.
- **Coordinate with Airlines:** Communicate with various airlines to check availability, confirm bookings, and resolve any issues that may arise.
- **Payment Processing:** Ensure that all financial transactions related to ticket purchases are completed accurately and documented appropriately.
- **Maintain Records:** Keep accurate records of all bookings, changes, and customer interactions in the company database for future reference.
**Required Skills and Expectations:**
To excel in this role, you should have a good understanding of flight booking systems and procedures. Strong communication skills are essential for interacting with customers effectively. Attention to detail is crucial to avoid errors in bookings and customer information. A positive attitude and willingness to learn will help you adapt in a fast-paced environment. Basic computer skills and proficiency in using booking software will be beneficial. Being a team player who is eager to contribute to customer satisfaction is highly valued.
Experience
Fresher
No. of Openings
50
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, Annual Bonus, PF, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA