We are looking for a dedicated Air Ticketing Executive to join our team in Durgapur. The ideal candidate will assist customers in booking airline tickets and ensuring a smooth travel experience. This role is perfect for individuals who have completed their 10th grade and are eager to enter the travel and tourism industry.
Key Responsibilities:
- **Ticket Reservations:** Handle customer requests for flight bookings, modifications, and cancellations, ensuring accurate and timely processing of reservations.
- **Customer Assistance:** Provide exceptional customer service by addressing inquiries related to flights, luggage, and travel policies, ensuring a positive experience for all travelers.
- **Fare Quoting:** Provide customers with accurate fare information and assist them in selecting the best travel options based on their needs and preferences.
- **Documentation Handling:** Prepare and manage travel documentation, including e-tickets and invoices, ensuring all paperwork is completed correctly.
- **Collaboration with Airlines:** Liaise with airline partners to resolve any booking issues and ensure compliance with airline policies and procedures.
Required Skills and Expectations:
Candidates should have excellent communication skills and a friendly demeanor when dealing with clients. Basic computer knowledge and familiarity with ticketing software is a plus. A strong attention to detail is essential to prevent booking errors. The ideal candidate should work well in a team environment and demonstrate a willingness to learn, adapt, and grow in the travel sector.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Airport Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata