Customer Management Jobs

We are currently seeking a dedicated and professional individual to manage billing, customer relations, and cash operations at our restaurant. The candidate will be expected to assume full responsibility for the efficient oversight of our establishment.Your job timings will be:1. 12:00 PM to 2:30 PM2. Lunch break from 2:30 PM to 4:30 PM3. 4:30 PM to 10:30 PMThe job location will be Karinga Nagar, Patia, where you will get accommodationThe requirements for the job are: 1. The candidate should have a basic knowledge of English. 2. They should be smart and have billing knowledge 3. They should know how to handle and talk to customers

CV Submission : By 09th October 2026 (Morning) Interviews : 09th October 2026 (Afternoon) at 304, Eros Apartments, 56 Nehru Place, New Delhi Offer Letters : 10th October 2026 Reporting / Deployment : 11th October 2026Kindly share the CVs of interested students with our recruitment desk today.

Sales ManagerExecutive - Microsoft Dynamics 365 Enterprise Applications Sales Samadhan (A unit of RITC Pvt. Ltd.) Ranchi, Jharkhand Role Overview Samadhan (A unit of RITC Pvt. Ltd.) is looking for a consultative and results-driven sales professional to grow our Microsoft Dynamics 365 practice. This is a hands-on, end-toend sales role for someone who can understand a prospects business, establish credibility with senior stakeholders, demonstrate relevant solutions, build commercial momentum, and convert qualified opportunities into long-term customer relationships. The role is best suited to a self-starter who is comfortable owning targets, travelling extensively, working closely with presales and delivery teams, and maintaining disciplined follow-through until closure. Position Details Role: Sales Manager - Microsoft Dynamics 365 Company: Samadhan (A unit of RITC Pvt. Ltd.) Location: Ranchi, Jharkhand Experience: 2-5 years in ERP, enterprise software, or business applications sales Employment model: Full-time, office-based role with a six-day workweek Travel: Frequent travel across India based on business requirements Relocation: Candidates must be willing to relocate to Ranchi What You Will Own Discovery and qualification: Lead structured discovery conversations to understand the prospects business model, processes, pain points, priorities, budget, decision criteria, stakeholders, and expected timeline. Qualify opportunities rigorously and focus effort where there is a strong business fit. Solution demonstrations: Plan and deliver persuasive L1 solution overviews and L2 process-focused demonstrations for Microsoft Dynamics 365 Business Central and Dynamics 365 Finance and Operations. Consultative solution positioning: Convert business requirements into relevant solution narratives and measurable value propositions in collaboration with presales, functional, technical, and implementation teams. Sales-cycle management: Own opportunities from initial engagement through discovery, demonstration, proposal, commercial negotiation, objection handling, and closure. Proposal and commercial coordination: Prepare and present solution scope, proposals, commercials, assumptions, and business value in a clear and professional manner. Stakeholder engagement: Build trusted relationships with business owners, CXOs, finance leaders, operations teams, IT stakeholders, and other decisionmakers. Follow-up and closure: Maintain prompt, structured follow-ups; confirm agreed next steps; identify and address blockers; create appropriate urgency; and move qualified prospects toward closure. Pipeline and forecasting: Maintain accurate opportunity stages, activities, notes, next actions, probability, value, and forecasts in the CRM system. Events and market development: Represent Samadhan at industry events, exhibitions, webinars, Microsoft or partner initiatives, and customer meetings. Engage prospects confidently and ensure timely post-event conversion activity. Territory travel: Travel as required for customer meetings, discovery workshops, demonstrations, events, negotiations, and closure discussions. Cross-functional collaboration: Work closely with marketing on campaigns and lead nurturing, and with delivery teams to ensure a complete and accurate sales-to-delivery handover. Market intelligence: Track competitor offerings, ERP market developments, customer trends, and the Microsoft Business Applications ecosystem to improve positioning and win rates. What We Are Looking For 2-5 years of relevant experience in ERP, enterprise software, SaaS, or business applications sales. Practical sales exposure to Microsoft Dynamics 365 Business Central and/or Dynamics 365 Finance and Operations. Candidates should be able to discuss the business value, relevant process areas, and typical implementation considerations with prospects. Demonstrated ability to conduct discovery calls, qualify opportunities, and independently deliver L1 and L2 demonstrations. Working understanding of business processes across finance, sales, purchasing, inventory, manufacturing, projects, warehousing, or supply chain. Experience managing B2B sales cycles involving multiple business and technical stakeholders. Evidence of achieving sales targets, progressing opportunities consistently, and contributing to successful closures. Strong presentation, business communication, consultative selling, negotiation, and objection-handling skills. Ability to work independently while coordinating effectively with presales, marketing, functional consulting, technical, and delivery teams. High standards of ownership, responsiveness, CRM discipline, and professional conduct. Bachelors degree in business, marketing, commerce, engineering, information technology, or a related field. An MBA or relevant postgraduate qualification is an advantage. Preferred Profile Microsoft certifications or formal training in Dynamics 365 Business Central, Finance and Operations, or the wider Business Applications ecosystem. Experience selling ERP solutions to manufacturing, distribution, packaging, or other process-oriented businesses. Exposure to value-based selling, solution workshops, account planning, or partner-led enterprise sales. Existing relationships within the Microsoft, ERP, consulting, or enterprise technology ecosystem. Ability to simplify complex business and technology topics for both operational and executive audiences. A proactive, resilient, and commercially aware working style, with the maturity to balance customer needs and organisational priorities. How Success Will Be Measured Achievement of agreed revenue, order-booking, and new-customer acquisition targets. Creation and maintenance of a healthy, qualified, and appropriately weighted opportunity pipeline. Improvement in discovery-to-demonstration, demonstration-to-proposal, and proposal-to-closure conversion. Consistent opportunity progression, sales-cycle velocity, and forecast accuracy. Timely and effective prospect follow-up, including conversion of leads generated through events and campaigns. Quality of customer engagement, commercial documentation, CRM records, internal collaboration, and sales-to-delivery handover. Who Will Thrive in This Role This role will suit someone who enjoys meaningful customer conversations, is confident presenting software solutions, follows through without repeated supervision, and takes personal responsibility for moving opportunities forward. It may not suit candidates looking for a purely inside-sales role, a five-day workweek, limited travel, or a position without individual sales accountability. Application Interested candidates should submit an updated rsum with a brief note covering their Microsoft Dynamics 365 Business Central and/or Finance and Operations sales experience, examples of enterprise opportunities handled or closed, current and expected compensation, notice period, present location, willingness to relocate to Ranchi, and readiness to work a six-day week and travel as required.

Job Description: BPO Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Inbound / Outbound Voice ProcessJob Description:We are looking for enthusiastic and customer-focused candidates for a BPO Voice Process role in Coimbatore. The candidate will be responsible for communicating with customers over the phone, addressing their queries, providing accurate information, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer calls.Resolve customer queries and provide appropriate solutions.Communicate professionally and maintain good customer relationships.Update customer information in the system.Achieve customer service and quality targets.Requirements:Good communication skills in English.Basic computer knowledge.Freshers and experienced candidates can apply.Willingness to work in a day shift.Good listening and problem-solving skills.Job Location: CoimbatoreWorking Hours: Day Shift

We are looking for a Management Trainee in Marketing to join our team in Laxmi Nagar, Delhi. This is a full-time position ideal for recent graduates or individuals with minimal experience who are eager to learn and grow in the marketing field.nnKey Responsibilities:nn- Market Research: Assist in gathering and analyzing information about market trends and competitor activities to identify new opportunities.n n- Campaign Support: Help in planning and executing marketing campaigns, ensuring all materials are prepared and distributed appropriately.nn- Reporting: Contribute to the preparation of regular reports on marketing activities, helping to track campaign performance and suggest improvements.nn- Collaboration: Work closely with team members from different departments to support various marketing initiatives and ensure alignment with company goals.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills. A willingness to learn and adapt is essential, as is a positive attitude towards teamwork. Basic knowledge of marketing principles and familiarity with social media platforms will be advantageous. Self-motivation and the ability to manage multiple tasks in a dynamic environment will contribute to your success in this role.

JOB DESCRIPTION - PROJECT MANAGERPosition: Project ManagerDepartment: Projects / ConstructionLocation: BangaloreExperience: 8-15 YearsQualification: B.E./B.Tech in Civil EngineeringKey ResponsibilitiesPlan, manage, and execute construction projects from start to completion.Monitor project progress, quality, cost, and timelines.Coordinate with clients, consultants, architects, contractors, and vendors.Supervise site execution and ensure work is carried out as per approved drawings and specifications.Manage project resources, manpower, materials, and equipment effectively.Review project schedules and ensure timely completion of milestones.Coordinate with QS, QA/QC, Design, Procurement, and Accounts teams.Identify project risks, resolve site issues, and implement corrective actions.Ensure compliance with safety standards and statutory requirements.Review BOQs, estimates, measurements, billing, and project costs.Conduct regular site meetings and prepare project progress reports.Maintain proper project documentation and records.Ensure successful handover of the project within the approved budget and schedule.Required SkillsStrong leadership and project management skills.Good knowledge of construction methods, drawings, BOQ, and project planning.Strong coordination and communication skills.Ability to manage multiple teams and contractors.Good problem-solving and decision-making abilities.Proficiency in MS Project/Primavera, MS Excel, and AutoCAD is preferred.Preferred CandidateA result-oriented professional with strong experience in managing construction projects, site teams, contractors, schedules, quality, and project costs.

Key ResponsibilitiesManage and develop business opportunities within the assigned area.Achieve monthly, quarterly, and annual sales and operational targets.Conduct regular market visits to identify new customers and business prospects.Build and maintain strong relationships with clients, distributors, dealers, and channel partners.Monitor competitor activities and market trends.Ensure effective implementation of company policies, sales strategies, and promotional campaigns.Coordinate with internal departments for order processing, delivery, and customer support.Prepare area performance reports and business forecasts.Address customer concerns and ensure high levels of customer satisfaction.Support collection activities and ensure timely payment recovery where applicable.Train and guide field staff, sales representatives, or channel partners as required.

We are looking for a Warehouse Officer to oversee our warehouse operations in Kharkhoda. The ideal candidate should have 2 to 8 years of experience in warehouse management and possess strong leadership skills.Key Responsibilities:- Supervise Warehouse Operations: You will manage day-to-day activities in the warehouse to ensure smooth operation, including receiving, storing, and shipping goods.- Lead Staff: You will oversee warehouse personnel, providing training and guidance to ensure all team members perform their roles effectively.- Manage Inventory: You will maintain accurate inventory records, monitor stock levels, and ensure items are handled properly to minimize losses or damage.- Implement Safety Practices: You will enforce safety regulations and protocols to ensure a safe working environment for all employees.- Coordinate with Other Departments: You will collaborate with procurement, sales, and logistics to streamline the process of order fulfillment and meet deadlines.- Analyze Performance Metrics: You will track warehouse performance data and implement improvements based on analysis to increase efficiency and reduce costs.Required skills and expectations include:- Proven experience in warehouse management and a solid understanding of warehouse procedures.- Strong leadership abilities and excellent communication skills to effectively manage a team.- Proficiency in inventory management software and familiarity with relevant tools and technologies.- Ability to solve problems quickly and effectively in a fast-paced environment.- Strong organizational skills and attention to detail to manage multiple tasks efficiently.We welcome candidates who are motivated and ready to contribute to our operations.If you are interested please share ur cv.

The Field Supervisor role involves collecting vehicle data and engaging directly with Ashok Leyland customers. This position is located in Prayagraj, India and is suited for candidates with experience ranging from 0 to 6 years. A minimum education level of 12th pass is required.Key responsibilities include:- Collecting Vehicle Data: The supervisor will gather essential customer details related to Ashok Leyland vehicles in the field.- Customer Meetings: Regular interaction with customers is vital for understanding their needs and concerns.Required skills and expectations encompass:- Strong communication skills to effectively engage with customers and gather information.- Ability to work in field settings, which entails travel and direct customer interaction.- A valid driving license is necessary to transport oneself throughout the assigned areas while gathering data.- A laptop and mobile device will be necessary tools for compiling and reporting data.- Basic organizational skills to manage schedules and ensure timely follow-ups with customers.This full-time position involves working from the office and requires dedication to customer satisfaction and thorough data collection. Regular working hours will be communicated, along with weekly off days. The role demands a proactive individual willing to be on the move to meet client needs efficiently.

Senior Executive / Assistant Manager - SalesLocation: BangaloreExperience: 4-5 YearsIndustry: Logistics / Freight ForwardingWe are hiring a Sales professional with strong experience in logistics and freight forwarding to drive business development and client acquisition in Bangalore.Key ResponsibilitiesGenerate new business through field sales and client visits.Develop and maintain relationships with importers and exporters.Handle Air Import, Air Export, Sea Import & Sea Export services.Generate leads, negotiate with clients, and achieve sales targets.Coordinate with internal teams for smooth shipment execution and customer service.RequirementsGraduate with 4-5 years of relevant Logistics/Freight Forwarding sales experience.Strong knowledge of Air & Sea Import/Export.Established importer/exporter client base in Bangalore preferred.Kannada & English mandatory; Tamil/Hindi is an advantage.Immediate joiners or short notice preferred.

Job Summary We are seeking a dynamic and results-oriented Resident Sales Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, and ensuring customer satisfaction. The role requires a sales acumen expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Conduct Presentations and Demonstration as necessary. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree OR Diploma in any field. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales preferably (industrial sales). Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events. Benefits Competitive salary and performance-based incentives. Professional development and training opportunities. Company-provided transportation or travel allowance. Supportive and collaborative work environment.

Position Overview We are seeking a dynamic and enthusiastic Business Development Executive to join our team for field sales of industrial chemicals and lubricants across Maharashtra. The ideal candidate will have a passion for sales, an understanding of industrial applications, and a proven track record in industrial sales. Key Responsibilities Identify and target potential clients in the industrial sector for industrial maintenance chemicals and lubricants. Develop and maintain relationships with existing clients, ensuring high levels of client satisfaction. Prepare and deliver presentations, demonstration to clients, highlighting the benefits and applications of our products. Negotiate sales contracts and close deals to meet and exceed sales targets. Provide technical support and advice to clients regarding the use of our products in their applications. Prepare regular reports on sales activities, market trends, and client feedback. Travel extensively across Maharashtra to meet clients and conduct sales activities. Requirements Bachelors degree in any stream. Minimum of 1-2 years of experience in industrial sales, preferably in lubricants. Acumen of Sales and Marketing Activities Strong understanding of industrial applications and the ability to provide technical advice. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to travel extensively across Maharashtra. Self-motivated, with a dedication and zeal for sales. Incentives Attractive incentive structure based on sales performance. Opportunities for career growth and development within the company. Comprehensive training and support provided.

We are looking for a Restaurant Manager to oversee operations in our Navi Mumbai location. This role is vital for ensuring a smooth and enjoyable dining experience for our guests.Key Responsibilities:- Manage Daily Operations: Oversee activities within the restaurant to ensure everything runs smoothly. This includes staff scheduling, inventory management, and maintaining quality service standards.- Customer Interaction: Engage with guests to ensure satisfaction. Address any complaints or concerns promptly to provide exceptional customer service.- Staff Management: Recruit, train, and supervise restaurant staff. Foster a positive work environment that encourages teamwork and professional growth.- Financial Management: Assist in budgeting and financial planning. Monitor expenses and revenues to achieve financial targets.- Quality Control: Ensure food safety and hygiene standards are adhered to. Regularly check that the quality of food and service meets company expectations.Required Skills and Expectations:The ideal candidate should have 1 to 7 years of experience in restaurant management and a bachelor's degree. Candidates must possess excellent communication and leadership skills to effectively manage the team. Strong organizational skills are essential for handling various tasks efficiently. A keen eye for detail and a passion for customer service are also necessary to ensure a high-quality dining experience. The candidate should be open to working in a fast-paced environment and committed to upholding the standards of the establishment.

We are looking for a Warehouse Officer to oversee our warehouse operations in Kharkhoda. The ideal candidate should have 2 to 8 years of experience in warehouse management and possess strong leadership skills.Key Responsibilities:- Supervise Warehouse Operations: You will manage day-to-day activities in the warehouse to ensure smooth operation, including receiving, storing, and shipping goods.- Lead Staff: You will oversee warehouse personnel, providing training and guidance to ensure all team members perform their roles effectively.- Manage Inventory: You will maintain accurate inventory records, monitor stock levels, and ensure items are handled properly to minimize losses or damage.- Implement Safety Practices: You will enforce safety regulations and protocols to ensure a safe working environment for all employees.- Coordinate with Other Departments: You will collaborate with procurement, sales, and logistics to streamline the process of order fulfillment and meet deadlines.- Analyze Performance Metrics: You will track warehouse performance data and implement improvements based on analysis to increase efficiency and reduce costs.Required skills and expectations include:- Proven experience in warehouse management and a solid understanding of warehouse procedures.- Strong leadership abilities and excellent communication skills to effectively manage a team.- Proficiency in inventory management software and familiarity with relevant tools and technologies.- Ability to solve problems quickly and effectively in a fast-paced environment.- Strong organizational skills and attention to detail to manage multiple tasks efficiently.We welcome candidates who are motivated and ready to contribute to our operations.

We are looking for a Warehouse Officer to oversee our warehouse operations in Kharkhoda. The ideal candidate should have 2 to 8 years of experience in warehouse management and possess strong leadership skills.Key Responsibilities:- Supervise Warehouse Operations: You will manage day-to-day activities in the warehouse to ensure smooth operation, including receiving, storing, and shipping goods.- Lead Staff: You will oversee warehouse personnel, providing training and guidance to ensure all team members perform their roles effectively.- Manage Inventory: You will maintain accurate inventory records, monitor stock levels, and ensure items are handled properly to minimize losses or damage.- Implement Safety Practices: You will enforce safety regulations and protocols to ensure a safe working environment for all employees.- Coordinate with Other Departments: You will collaborate with procurement, sales, and logistics to streamline the process of order fulfillment and meet deadlines.- Analyze Performance Metrics: You will track warehouse performance data and implement improvements based on analysis to increase efficiency and reduce costs.Required skills and expectations include:- Proven experience in warehouse management and a solid understanding of warehouse procedures.- Strong leadership abilities and excellent communication skills to effectively manage a team.- Proficiency in inventory management software and familiarity with relevant tools and technologies.- Ability to solve problems quickly and effectively in a fast-paced environment.- Strong organizational skills and attention to detail to manage multiple tasks efficiently. We welcome candidates who are motivated and ready to contribute to our operations.

Key ResponsibilitiesCustomer RelationsServe as the primary point of contact for customer inquiries via phone, email, and in person.Build and maintain positive relationships with customers and stakeholders.Address customer concerns, complaints, and service requests in a timely and professional manner.Follow up with clients to ensure satisfaction and maintain long-term relationships.Maintain customer records and update databases accurately.Coordinate with internal departments to resolve customer issues efficiently.

Key ResponsibilitiesGuest RelationsWelcome guests warmly and ensure a positive first impression.Assist guests with inquiries, requests, and service-related concerns.Build and maintain strong relationships with guests to enhance their experience.Handle guest complaints professionally and ensure timely resolution.Conduct guest follow-ups to gather feedback and improve service quality.Maintain accurate guest records and preferences in the system.Front Office & CoordinationManage reception and visitor handling activities.Coordinate guest appointments, bookings, and reservations.Liaise with internal departments to ensure seamless guest services.Provide information regarding services, facilities, programs, and events.Ensure guests receive prompt and courteous assistance at all times.Administrative SupportPrepare guest reports, feedback records, and service documentation.Maintain databases, registers, and daily operational records.Assist in organizing events, meetings, and guest engagement activities.Support management with administrative and coordination tasks.

Key ResponsibilitiesOn-Ground Prospecting & Lead Generation: Travel across assigned local territories to meet potential clients, retailers, dealers, or corporate prospects face-to-face.Client Presentations & Demonstrations: Conduct direct product or service presentations, deliver pitching proposals, and highlight product benefits tailored to customer needs.Relationship & Network Management: Build and maintain strong relationships with local business owners, retailers, or corporate decision-makers to secure repeat business.Negotiation & Closing: Handle objections on the spot, prepare quotes, negotiate commercial terms, and finalize sales contracts.Market Mapping & Competitor Tracking: Identify untapped areas within the assigned territory, gather competitive intelligence (pricing, offers, demand), and report market trends.Collections & Documentation: Ensure timely collection of payments, invoices, and completion of client onboarding paperwork where applicable.Reporting: Maintain daily visit logs, route plans, client updates, and pipeline status using a Mobile CRM app or daily reporting sheets.