Customer Management Jobs

As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.Key Responsibilities:- Respond to Customer Inquiries: Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- Resolve Customer Issues: Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- Maintain Records: Accurately log customer interactions and issues in the system to help track queries and resolutions.- Follow Up: Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- Provide Product Information: Inform customers about product features, services, and promotions, guiding them in making informed decisions.- Collaborate with Team Members: Work closely with colleagues and other departments to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with customers.- Problem-Solving Ability: You should be able to think critically and offer solutions to customer issues.- Empathy and Patience: A customer-focused attitude is necessary to understand customer concerns and address them with care.- Basic Computer Skills: Familiarity with computer systems and software is important for logging information and tracking customer issues.- Team Player: You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.

Join our team as a Jewellery Executive, where you will play a vital role in our showroom located in T Nagar, Chennai. This position is open to female candidates with 1-7 years of experience or freshers.In this role, you will be responsible for actively selling jewellery to customers, providing excellent customer service, and assisting clients in selecting the perfect pieces that match their needs. You will engage with customers, answer their inquiries, and ensure a pleasant shopping experience.Key responsibilities include:- Selling jewellery: Interacting with customers to understand their preferences and guiding them in their purchase decisions.- Customer service: Offering support and addressing any questions or concerns that customers may have during their visit to the showroom.- Maintaining showroom standards: Ensuring that the jewellery displays are well-organized and appealing to attract customers.Required skills and expectations include:- Strong communication skills to effectively engage with customers and build relationships.- Attention to detail to ensure product quality and presentation.- Ability to work collaboratively within a team environment.- Must be willing to work full-time from the office, with working hours from 10 AM to 8 PM and a weekly off on Sundays.We seek dedicated individuals who are passionate about jewellery and committed to providing exceptional service to customers in our T Nagar showroom.

The school job is 3 km from Haripur and 4 km from Kuakhia of Jajpur, Odisha and the location of the school is well visible through Google Map. We are hiring office staffs for the session 2027-28 for the new venture of JAISER's Janani World School. Only Reliable and public friendly candidates with patience are requested to apply. Initial salary is negotiable.Last Date 13.12.2026.

Job Description / Job Info - Sales ManagernnWe are looking for an experienced and result-oriented Sales Manager to lead our sales team, drive business growth, generate new business opportunities, and achieve company sales targets. The candidate will be responsible for managing client relationships, developing sales strategies, monitoring team performance, and ensuring customer satisfaction. Strong communication, negotiation, leadership, and team management skills are required.nnKey Responsibilities:n- Achieve monthly and annual sales targets.n- Lead and manage the sales team.n- Generate new leads and business opportunities.n- Build and maintain client relationships.n- Develop effective sales strategies.n- Monitor sales performance and prepare reports.n- Identify market trends and competitor activities.nExperience: 3-5 YearsnQualification: Graduate / MBA preferred.

JOB DESCRIPTION - CUSTOMER CARE MANAGERCompany Name: Nuetech Solar Systems Pvt. Ltd.Position: Customer Care ManagerDepartment: Customer Service / Customer SupportLocation: Bengaluru, KarnatakaExperience: 4-7 YearsQualification: Any Graduate / MBA in Marketing or Business AdministrationSalary: As per industry standards and candidate experienceEmployment Type: Full-TimeAbout the CompanyNuetech Solar Systems Pvt. Ltd. is a leading solar energy solutions company with a legacy of over 30 years in the renewable energy industry. We specialize in Solar Water Heaters, Solar PV Systems, Rooftop Solar Solutions and Heat Pumps.We are looking for an experienced and customer-focused Customer Care Manager to manage customer relationships, ensure customer satisfaction and lead the after-sales service operations.Key ResponsibilitiesManage the overall customer care and customer support operations.Handle customer enquiries, complaints, feedback and service requests professionally.Coordinate with Sales, Service, Production, Dispatch and Technical teams to resolve customer issues.Ensure timely installation, maintenance and after-sales service of Solar Water Heaters, Solar PV Systems and Heat Pumps.Monitor customer complaints and ensure timely resolution within defined turnaround time (TAT).Develop and maintain strong customer relationships to improve customer satisfaction and retention.Manage customer databases, service records and complaint tracking reports.Conduct regular follow-ups with customers to collect feedback after product installation and service.Handle escalated customer complaints and provide effective solutions.Monitor customer satisfaction levels and implement improvements in service quality.Prepare daily, weekly and monthly customer service performance reports.Manage and guide the customer care team to achieve service targets.Coordinate with dealers, distributors and service technicians for customer support.Identify recurring product and service issues and share feedback with management.Ensure professional communication with customers through calls, emails and WhatsApp.Required SkillsExcellent communication and interpersonal skills.Strong customer relationship management (CRM) skills.Good problem-solving and decision-making abilities.Team management and leadership skills.Ability to handle customer escalations and difficult situations.Knowledge of MS Excel, Word and CRM software.Strong follow-up and coordination skills.Ability to work under pressure and meet deadlines.Preferred Candidate Profile2-5 years of experience in Customer Care / Customer Support / After-Sales Service.Experience in Solar, Electrical, Electronics, Manufacturing or Consumer Durable industries is preferred.Prior experience managing a customer care team.Knowledge of installation, warranty, maintenance and service coordination will be an added advantage.Key Performance Indicators (KPIs)Customer Satisfaction Score (CSAT).Customer Complaint Resolution Time.First Call Resolution (FCR).Customer Complaint Closure Rate.Customer Retention and Feedback.After-Sales Service Quality.Team Productivity and Performance.Interested candidates can share their updated resumes with the HR Department.Email Id: hr@nuetechsolar.comMobile No: 8618931528

Job Overview Rudved EV is seeking energetic, results-driven Senior Field Sales Executive with 0-4 years of hands-on experience in aggressive ground-level client acquisition. This role requires executing on-field lead generation, client meetings, product pitches, and deal closures across Mumbai. Key Responsibilities 1. On-Ground Field Sales & Business Development Conduct extensive daily ground movement across designated territories in Mumbai to target prospective B2B clients, dealership networks, fleet operators, and commercial accounts. Deliver face-to-face sales presentations, demonstrate product value propositions, and negotiate pricing/contract terms. Identify and build a robust pipeline of high-intent sales leads. 2. CRM & Data Management Maintain up-to-date entries of daily field visits, prospect details, follow-up schedules, and deal pipeline statuses in CRM tools. Utilize Basic MS Excel to maintain daily activity logs, track client contact sheets, and prepare weekly reports for reporting supervisor. 3. Pipeline & Target Execution Work toward defined weekly and monthly sales quotas and target metrics. Coordinate with internal coordinator/telecalling teams for pre-scheduled client meetings and follow-ups. Qualification & Requirements Experience: 3 to 4 years of solid, hardcore field sales experience (experience in Automobile, EV Charging/Infrastructure, Commercial Logistics, or Industrial B2B sales is preferred). Education: Graduate / 12th Pass with proven sales background. Mandatory Requirement: Personal two-wheeler (Motorbike/Scooter) with a valid driving license. Tech Skills: Hands-on experience using CRM platforms and basic MS Excel (data logging, filters, basic formulas). Skills: Aggressive pitch skills, local geographical knowledge of Mumbai, strong negotiation, and client relationship management.

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Exciting Career Opportunity - PharmacistAre You a Qualified pharmacist looking for an exciting carrer oppurtunity? We are hiring dedicated and passionate professions to join our healthcare team. Location : HyderabadEligibilityD.PharmB.PharmM.Pharm Mandatory RequirementPCI Certificate / Pharmacy Council Registration CertificateContact Person: SUCHARITHA - 9000348629

Hiring: Head of F&B Operations Location: Bangalore Experience: 10-15 Years Industry: Hospitality / Hotels / Restaurants / Food & BeverageTalent Zone Consultant is hiring an experienced Head of F&B Operations to oversee food and beverage operations, drive business growth, improve service standards, and ensure operational efficiency.Key Responsibilities:Lead and manage end-to-end F&B operations across outlets.Develop operational strategies to improve revenue and profitability.Monitor food quality, service standards, and customer satisfaction.Manage budgets, P&L, inventory, and operational costs.Lead and develop restaurant and outlet management teams.Ensure food safety, hygiene, and regulatory compliance.Identify business growth opportunities and improve operational performance.Key Skills: F&B Operations, Hospitality Management, Restaurant Management, P&L Management, Food Cost Control, Menu Planning, Team Management, Vendor Management, Customer Experience, Food Safety

Ice Cream Shop Manager - Male Staff WantedWe are looking for an active, responsible and dedicated Male Staff member to manage an Ice Cream Shop at ECR, Panaiyur, Chennai.Job Details:- Job Position: Ice Cream Shop Manager- Gender: Male- Location: ECR, Panaiyur, Chennai- Working Hours: 10:00 AM to 7:00 PM- Job Type: Full TimeJob Responsibilities:- Manage daily ice cream shop operations.- Handle customer enquiries and provide good customer service.- Maintain shop cleanliness and hygiene.- Manage stock and inventory.- Handle billing and cash transactions.- Check product availability and maintain stock records.- Ensure smooth daily shop operations.- Maintain discipline and punctuality.- Coordinate with staff and customers.- Take responsibility for overall shop management.Candidate Requirements:- Male candidates preferred.- Good communication skills.- Responsible and customer-friendly attitude.- Basic billing and cash-handling knowledge.- Shop management or sales experience preferred.- Interested and hardworking candidates can apply.Interested candidates, please contact us for further details and interview arrangements.Location: ECR, Panaiyur,

We are looking for a dedicated Shop Manager to join our team in Parrys, Chennai. The ideal candidate will oversee daily shop operations, ensuring a seamless shopping experience for customers.Key responsibilities include managing store staff and schedules to ensure optimal service levels. You will be tasked with maintaining store inventory, organizing products effectively, and ensuring all areas are clean and well-maintained. You will also handle customer complaints and feedback to improve service quality. Candidates should possess strong leadership and teamwork skills to effectively manage staff and coordinate with other team members. Good communication skills are essential for interacting with customers and resolving issues. The ability to multitask in a fast-paced environment and a keen eye for detail are also necessary. This is a full-time position requiring male candidates, with a working schedule from 10:30 AM to 9:00 PM. You will be expected to work from the office, as it is not a remote role. A graduate degree is preferred, and the position is open to candidates with 0 to 6 years of experience. If you are a motivated individual ready to take on a leadership role in a dynamic retail environment, we encourage you to apply immediately.

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa

Exciting Career Opportunity - PharmacistAre You a Qualified pharmacist looking for an exciting carrer oppurtunity? We are hiring dedicated and passionate professions to join our healthcare team. Location : HyderabadEligibilityD.PharmB.PharmM.Pharm Mandatory RequirementPCI Certificate / Pharmacy Council Registration CertificateContact Person: SUCHARITHA

Hiring: E-commerce Business Head Location: Bangalore Experience: 12-18 Years Industry: E-commerce / Retail / D2CTalent Zone Consultant is hiring an experienced E-commerce Business Head to lead overall e-commerce operations, drive online revenue growth, and develop business strategies across digital sales channels.Key Responsibilities:Lead end-to-end e-commerce business operations and strategy.Drive online sales, revenue growth, and profitability.Manage marketplaces such as Amazon, Flipkart, and the company's own website.Develop digital marketing, customer acquisition, and retention strategies.Oversee pricing, product listings, inventory, and order fulfilment.Analyse sales performance, business KPIs, and market trends.Lead cross-functional teams and manage strategic business partnerships.Key Skills: E-commerce Management, Marketplace Management, Amazon, Flipkart, D2C, P&L Management, Digital Marketing, Business Strategy, Revenue Growth, Customer Acquisition, Sales AnalyticsQualification: MBA/PGDM in Marketing, Business Management, or E-commerce preferred.Education Requirements: Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

Hiring: Product Marketing Manager Location: Delhi Experience: 7-11 Years Industry: IT / SaaS / Consumer ProductsTalent Zone Consultant is hiring an experienced Product Marketing Manager to drive product positioning, market strategy, product launches, and customer engagement to support business growth.Key Responsibilities:Develop product marketing strategies and go-to-market plans.Conduct market research, competitor analysis, and customer insights.Define product positioning, messaging, and value propositions.Plan and execute product launches and marketing campaigns.Collaborate with product, sales, and marketing teams.Track campaign performance, market trends, and product adoption.Key Skills: Product Marketing, Go-to-Market Strategy, Market Research, Product Positioning, Competitive Analysis, Product Launches, Brand Messaging, Campaign Management, Customer Insights, Marketing Analytics

Hiring: CRM Marketing SpecialistLocation: BangaloreExperience: 6-9 YearsWe are looking for an experienced CRM Marketing Specialist to manage customer engagement campaigns, improve retention, and drive conversions through data-driven marketing strategies.Key Responsibilities:Plan and execute CRM campaigns across email, SMS, push notifications, and other channels.Develop customer segmentation, personalization, and lifecycle marketing strategies.Analyze campaign performance, conversion rates, retention, and customer engagement.Manage CRM platforms, customer databases, and campaign automation.Conduct A/B testing and optimize campaign effectiveness.Collaborate with sales, digital marketing, and analytics teams.Prepare campaign reports and recommend improvements based on customer insights.Key Skills: CRM Marketing, Salesforce Marketing Cloud, Email Marketing, Customer Segmentation, Marketing Automation, Lifecycle Marketing, Campaign Management, Customer Retention, A/B Testing, Marketing Analytics