Customer Management Jobs

Key Responsibilities & DutiesClient Acquisition & Portfolio Management:Identify, prospect, and onboard high-net-worth individuals (HNIs), SME clients, and corporate borrowers for loan sourcing and financial solutions.Manage and nurture an active portfolio of clients, understanding their financial needs and providing tailored credit/loan products.Maintain continuous engagement with clients throughout the loan lifecycle-from initial inquiry and document collection to sanction and disbursement.Channel Partner & Partner Network Development:Build, train, and manage an active network of Direct Selling Agents (DSAs), connectors, chartered accountants, and real estate developer partners to drive continuous lead generation.Conduct regular meetings with channel partners to brief them on product guidelines, eligibility criteria, commission structures, and approval norms.Credit Assessment & File Processing:Conduct preliminary financial screening and eligibility checks (income documents, CIBIL reports, balance sheets, and bank statements) before file submission.Coordinate with internal credit, underwriting, and operations teams to resolve queries, speed up sanction turnaround time (TAT), and ensure smooth disbursement.Target Achievement & Market Intelligence:Achieve monthly and quarterly loan disbursement targets across assigned product lines.Monitor market trends, competitor interest rates, and loan processing terms across partner banks and NBFCs, feeding actionable insights to leadership.

Autobridge Consulting is an industrial consulting firm specializing in Turnkey Plant Setup (Greenfield Projects), Manufacturing Cost Reduction (Should-Costing), and Strategic Sourcing. We are seeking a dynamic B2B Marketing & Business Development Executive / Trainee to drive domestic and international client acquisition. The ideal candidate will be responsible for identifying potential manufacturing clients (Factory Owners, Plant Heads, Procurement Directors), managing outbound outreach campaigns, and generating high-value business leads.

We are looking for a dedicated Sales Manager based in Patna, India, to join our team. This is a full-time position suitable for candidates with 0 to 2 years of experience. The ideal candidate will have a graduate degree and a passion for sales.nnKey Responsibilities:nn1. Developing Sales Strategies: Create and implement effective sales strategies to increase revenue and achieve company targets.n n2. Building Client Relationships: Establish strong relationships with existing clients while identifying new potential customers to foster a growing client base.nn3. Monitoring Market Trends: Analyze market trends and competitor activities to stay ahead and adapt strategies accordingly.nn4. Training and Mentoring: Provide guidance and support to junior sales staff, helping them improve their skills and performance.nn5. Reporting: Prepare and present sales performance reports to senior management, highlighting successes and areas for improvement.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication and interpersonal skills, enabling them to connect with clients effectively. A proactive attitude and problem-solving capabilities are essential for success in this role. Additionally, candidates should be adaptable and willing to learn, as well as able to work collaboratively within a team. A strong understanding of sales processes and a customer-focused mindset will contribute to achieving sales goals.

We are seeking a Loan Consultant to join our team in Bangalore. This role is ideal for individuals seeking to start their careers in finance and loan processing. You will assist clients in understanding their loan options and navigating the application process.Key Responsibilities:- Client Interaction: Engage with clients to understand their loan needs and provide information on available options.- Loan Processing: Assist clients in completing loan applications, ensuring all necessary documentation is provided for approval.- Follow-Up: Maintain regular communication with clients to track the status of their applications and address any concerns.- Documentation: Ensure all paperwork is completed accurately and submitted on time, adhering to company guidelines.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is crucial for accurate documentation and processing. We expect candidates to be proactive, quick learners, and comfortable working in a fast-paced office environment. A willingness to work closely with clients and provide excellent customer service is essential. As this position is for entry-level candidates, a positive attitude and eagerness to learn about loans and financial services are highly valued.

Plan, manage, and execute construction projects as per approved drawings and timelines.Coordinate with architects, consultants, engineers, contractors, and site supervisors.Monitor daily site activities and ensure smooth project execution.Ensure construction work meets quality standards and safety requirements.Monitor project costs, budgets, material usage, and labour expenses.Ensure timely availability of construction materials and equipment.Review project progress and prepare regular status reports for management.Ensure work is carried out according to approved drawings, specifications, and applicable regulations.Identify project delays and resolve site-related issues.Coordinate with the accounts and purchase departments for project expenses, billing, and material procurement.Monitor contractor bills, work measurements, and payment certifications.Ensure proper utilization of manpower, materials, and machinery.Conduct regular site inspections and progress review meetings.Maintain project documents, work schedules, and records.Ensure completion and handover of the project within the approved budget and timeline

As a Bakery Manager, you will lead the bakery team in Indore, ensuring that high-quality products are created and delivered to our customers. Your role is vital in maintaining a smooth operation and fostering a positive work environment.Key Responsibilities:1. Supervise Bakery Operations: Oversee daily bakery activities, including production and sales, to ensure timely delivery and compliance with quality standards.2. Manage Inventory: Maintain an accurate inventory of raw materials, ordering necessary supplies in a timely manner to avoid shortages.3. Train and Motivate Staff: Provide training for new team members and motivate existing staff to enhance their skills and work efficiently.4. Maintain Cleanliness and Safety: Ensure the bakery adheres to health and safety standards, maintaining cleanliness in the workspace at all times.5. Customer Service: Interact with customers to understand their preferences, address inquiries, and resolve any issues to ensure a satisfying experience.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a similar role and a minimum education level of 10th pass. Strong leadership and communication skills are essential for effectively managing a team. You should exhibit a passion for baking and a commitment to delivering quality products. A proactive approach to problem-solving and a keen attention to detail are crucial for success in this position. Being organized and capable of multitasking in a fast-paced environment is also highly beneficial.Should have basic knowledge of computer skills

We are seeking an Agency Manager who will play a crucial role in selling life insurance, health insurance, and motor insurance through our agency channel. This full-time position is based in Vadodara, India, and requires a dedicated professional with 1 to 7 years of experience.As an Agency Manager, you will be responsible for driving sales and managing the agency team to achieve targets. This includes training and guiding agents on insurance products, establishing strong client relationships, and ensuring exceptional service delivery. You will also analyze market trends to identify new opportunities for growth.Candidates must possess excellent communication and interpersonal skills, as well as a strong understanding of the insurance industry. A valid driving license is essential for this role, as it may involve fieldwork and travel. Additionally, proficiency in using a laptop and mobile device for daily operations is required.The work schedule will consist of standard office hours, and weekly offs will be provided. This position is office-based and emphasizes collaboration and teamwork.If you are passionate about insurance and want to contribute to a growing organization, apply for the Agency Manager position today.

Hiring: Product Marketing Manager Location: Delhi Experience: 7-11 Years Industry: IT / SaaS / Consumer ProductsTalent Zone Consultant is hiring an experienced Product Marketing Manager to drive product positioning, market strategy, product launches, and customer engagement to support business growth.Key Responsibilities:Develop product marketing strategies and go-to-market plans.Conduct market research, competitor analysis, and customer insights.Define product positioning, messaging, and value propositions.Plan and execute product launches and marketing campaigns.Collaborate with product, sales, and marketing teams.Track campaign performance, market trends, and product adoption.Key Skills: Product Marketing, Go-to-Market Strategy, Market Research, Product Positioning, Competitive Analysis, Product Launches, Brand Messaging, Campaign Management, Customer Insights, Marketing Analytics

Job Summaryit is looking for a confident and well-connected Business Development Executive to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions. b2b is preferredKey ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.If you are interested please share ur cv.

NavGlide is hiring a Field Sales Executive in Mumbai. The candidate will visit bike showrooms, automobile dealers and accessory shops to promote GPS vehicle tracking products, generate leads, develop dealer partnerships and achieve sales targets. Freshers can apply. Good communication skills in Hindi and Marathi, confidence, and willingness to travel within Mumbai are preferred. Salary 25000-35000per month plus performance-based incentives. Apply via WhatsApp at 9930444421.

Preferred candidate profile- Proven track record of success in sales leadership roles within the freight forwarding industry.- Deep understanding of freight forwarding sales, strong customer base, and international trade.- Excellent communication, negotiation, and presentation skills.- Strategic thinker with the ability to develop and execute effective sales strategies.- Bachelors / master's degree in business administration, Logistics, or a related field (preferred). - Willingness to travel as needed

As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for customers at our Jammu location. This full-time position requires you to work from the office and is open to candidates with 0 to 3 years of experience. Key Responsibilities:- Process Air Ticket Reservations: Handle customer requests for air ticket bookings via phone, email, or in-person while ensuring accurate and timely service.- Provide Customer Support: Assist customers with inquiries regarding flight schedules, pricing, and ticket changes, maintaining a positive customer relationship.- Issue Tickets: Generate and issue electronic tickets in compliance with airline policies, ensuring adherence to all regulations.- Manage Refunds and Cancellations: Process cancellations and refunds as required, effectively communicating with customers regarding policies and procedures.- Maintain Records: Keep detailed records of transactions, ensuring proper documentation and data entry into the system for easy retrieval.Required Skills and Expectations:- High School Diploma: Completion of at least 10th grade education is required.- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.- Attention to Detail: Ability to accurately process bookings and handle customer information without errors.- Computer Proficiency: Familiarity with booking software and office applications to manage reservations and records efficiently.- Team Player: A willingness to collaborate with colleagues to enhance customer satisfaction and streamline operations. Candidates interested in this role can participate in the interview process from 10 AM to 6 PM.

We are looking for an Air Ticketing Staff member to join our team in Chennai. This is a full-time position that requires working from the office. Key Responsibilities:- Ticket Booking: Assist customers in booking air tickets through various platforms and provide accurate information regarding flight schedules and availability.- Customer Support: Address customer inquiries and resolve issues related to ticketing, ensuring high levels of customer satisfaction.- Documentation: Manage and maintain necessary documentation related to ticket sales and customer interactions, adhering to company policies.- Coordination: Work closely with airlines and travel agencies to ensure smooth ticketing operations and facilitate any required changes or cancellations.- Reporting: Prepare and submit daily reports on sales and customer feedback to management, contributing to the company's overall performance evaluation.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 10th pass and should ideally have up to 1 year of experience, although freshers are also encouraged to apply. Strong communication skills are essential for interacting effectively with customers. Proficiency in using ticketing software and reservation systems is preferred. Attention to detail is important in managing bookings and documentation accurately. Candidates should be able to work well in a team and be flexible to handle various tasks as needed. The working hours are from 10 AM to 6 PM, and it is essential to maintain a professional demeanor while dealing with customers and colleagues.

As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.

We are urgently hiring for the role of Ground Staff Air-Ticketing in Madurai, India. This full-time position is ideal for candidates with at least one year of experience and a minimum educational qualification of a 10th pass.Key responsibilities include assisting customers with ticket reservations and inquiries, ensuring the efficient operation of ticketing processes, and managing documentation related to travel. Ground staff will also handle check-in procedures, facilitate baggage handling, and support customers during boarding and arrival.Candidates must possess effective communication skills, strong customer service abilities, and proficiency in handling ticketing software. Attention to detail is crucial for managing travel documents accurately. Additionally, candidates should be able to work efficiently under pressure and demonstrate problem-solving skills in a fast-paced environment.Job requirements include working from the office in Madurai, with the interview conducted between 10 AM to 6 PM. Candidates should be prepared for mobility throughout the workplace and may need access to a laptop or mobile device for ticketing operations. A valid identification document is also necessary for verification purposes.If you are an enthusiastic individual ready to thrive in the airline industry, we encourage you to apply for this exciting opportunity. Join us in providing exceptional service to travelers while enhancing your career in air ticketing.

Hiring: CRM Marketing SpecialistLocation: BangaloreExperience: 6-9 YearsWe are looking for an experienced CRM Marketing Specialist to manage customer engagement campaigns, improve retention, and drive conversions through data-driven marketing strategies.Key Responsibilities:Plan and execute CRM campaigns across email, SMS, push notifications, and other channels.Develop customer segmentation, personalization, and lifecycle marketing strategies.Analyze campaign performance, conversion rates, retention, and customer engagement.Manage CRM platforms, customer databases, and campaign automation.Conduct A/B testing and optimize campaign effectiveness.Collaborate with sales, digital marketing, and analytics teams.Prepare campaign reports and recommend improvements based on customer insights.Key Skills: CRM Marketing, Salesforce Marketing Cloud, Email Marketing, Customer Segmentation, Marketing Automation, Lifecycle Marketing, Campaign Management, Customer Retention, A/B Testing, Marketing Analytics

Senior Executive / Assistant Manager - SalesLocation: BangaloreExperience: 4-5 YearsIndustry: Logistics / Freight ForwardingWe are hiring a Sales professional with strong experience in logistics and freight forwarding to drive business development and client acquisition in Bangalore.Key ResponsibilitiesGenerate new business through field sales and client visits.Develop and maintain relationships with importers and exporters.Handle Air Import, Air Export, Sea Import & Sea Export services.Generate leads, negotiate with clients, and achieve sales targets.Coordinate with internal teams for smooth shipment execution and customer service.RequirementsGraduate with 4-5 years of relevant Logistics/Freight Forwarding sales experience.Strong knowledge of Air & Sea Import/Export.Established importer/exporter client base in Bangalore preferred.Kannada & English mandatory; Tamil/Hindi is an advantage.Immediate joiners or short notice preferred.

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.Key Responsibilities:- Manage Freight Operations: Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- Develop Relationships with Carriers: Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- Compliance and Regulations: Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- Cost Control: Monitor freight expenses and implement cost-saving measures without compromising service quality.- Team Leadership: Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- Performance Analysis: Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.Required Skills and Expectations:Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job Summaryit is looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

We are seeking an Airline Supervisor to oversee daily operations at our Bhubaneswar office. The ideal candidate will have 1 to 2 years of experience in the airline industry and must have completed at least the 10th grade. This full-time position requires a detail-oriented individual who can manage tasks effectively.nnKey Responsibilities:nn1. Team Coordination: Supervise and coordinate the work of staff to ensure efficient operations and excellent customer service. Provide guidance and support to team members in their daily tasks.nn2. Customer Service: Address passenger inquiries and complaints in a professional manner. Ensure that all customers receive the highest level of service, resolving any issues promptly.nn3. Operational Oversight: Monitor daily airline operations and ensure compliance with safety regulations and company policies. Keep track of flights, schedules, and any necessary adjustments.nn4. Reporting: Prepare and submit operational reports to upper management. Maintain accurate records related to flight operations and passenger feedback.nnRequired Skills and Expectations:nnCandidates should have strong leadership qualities and excellent communication skills. The ability to handle stressful situations with a calm and professional demeanor is essential. Attention to detail and problem-solving skills are necessary to ensure smooth operations. A proactive approach to improving processes and customer satisfaction is highly valued. The ability to work in a team-oriented environment, focusing on collaboration and mutual support, is also important for this role.

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

Key ResponsibilitiesCustomer RelationsServe as the primary point of contact for customer inquiries via phone, email, and in person.Build and maintain positive relationships with customers and stakeholders.Address customer concerns, complaints, and service requests in a timely and professional manner.Follow up with clients to ensure satisfaction and maintain long-term relationships.Maintain customer records and update databases accurately.Coordinate with internal departments to resolve customer issues efficiently.

Key ResponsibilitiesGuest RelationsWelcome guests warmly and ensure a positive first impression.Assist guests with inquiries, requests, and service-related concerns.Build and maintain strong relationships with guests to enhance their experience.Handle guest complaints professionally and ensure timely resolution.Conduct guest follow-ups to gather feedback and improve service quality.Maintain accurate guest records and preferences in the system.Front Office & CoordinationManage reception and visitor handling activities.Coordinate guest appointments, bookings, and reservations.Liaise with internal departments to ensure seamless guest services.Provide information regarding services, facilities, programs, and events.Ensure guests receive prompt and courteous assistance at all times.Administrative SupportPrepare guest reports, feedback records, and service documentation.Maintain databases, registers, and daily operational records.Assist in organizing events, meetings, and guest engagement activities.Support management with administrative and coordination tasks.