Customer Management Jobs

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

Ishwar Vedic Life Care is an Ayurvedic wellness company focused on providing natural healthcare and herbal wellness solutions. The company works on promoting Ayurvedic products for daily health care, digestive wellness, men wellness, and overall healthy lifestyle supportlocation Pitampura, DelhiHR Contact: Deepali

Job Title: Sales Manager Job Type: Full-timeJob Summary:Seeking an experienced Assistant Sales Manager to support sales operations and lead a team to achieve business targets.Key Responsibilities:

We are looking for a smart, organized, and proactive Female Candidate who can manage recruitment along with daily office coordination. The ideal candidate should have good communication skills, strong follow-up ability, and be capable of handling tasks independently.Key ResponsibilitiesHandle recruitment process from sourcing to onboardingPost job openings and coordinate interviewsMaintain employee records, attendance, and HR documentationTake follow-ups with team members and candidatesManage schedules, meeting notes, and daily coordinationHandle basic office administration and reporting workRequired SkillsGood communication and coordination skillsBasic knowledge of recruitment and HR processesGood command of MS Excel & MS WordStrong follow-up and multitasking abilityOrganized, responsible, and disciplined personalityShorthand/note-taking skills will be an added advantage

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

Job DescriptionWe are a leading Exhibition Stand Design & Build company, creating innovative, high-quality, and customized exhibition stands for clients across diverse industries in India and abroad.We are looking for a dynamic and results-driven Marketing/Sales Executive who can confidently pitch our services to potential clients, generate qualified leads, and help expand our client base in the exhibition and events industry.Key Responsibilities:Identify and target potential clients across various industries for exhibition stand design and fabrication servicesGenerate new business leads through calls, meetings, online research, and networkingPitch company services to clients effectively, explaining design concepts, turnkey solutions, and our unique value propositionBuild and maintain long-term relationships with clients and key decision-makersCollaborate with the design and production teams to create customized proposals and quotationsAchieve monthly and quarterly business development targetsAttend exhibitions, trade shows, and industry events to promote the companys servicesIdeal Candidate:2-5 years of proven experience in sales or marketing within the exhibition stand design, events, or interiors industryStrong ability to identify potential clients and convert inquiries into confirmed projectsExcellent communication, presentation, and negotiation skillsSelf-motivated, confident, and goal-oriented professional with a passion for salesKnowledge of exhibition processes, stand design, and fabrication will be an added advantageWillingness to travel domestically and internationally as requiredWhat We Offer:Attractive Salary Package + Lucrative IncentivesSupportive, Creative Work Environment with a collaborative team cultureOpportunities for International Exposure through global projects and exhibitionsEnd-to-End Support from in-house Design, Production, and Project Management TeamsExposure to High-Profile Clients and Prestigious Industry EventsIf you have the passion for sales and a drive to grow in the exhibition industry, wed love to hear from you!Job Types: Full-time, PermanentBenefits:Cell phone reimbursementFlexible schedulePaid sick timePaid time offWork from homeEducation: Bachelor's (Required)Language: English (Required)Location: Delhi, Delhi (Required)Shift availability: Day Shift (Required)Night Shift (Required)Overnight Shift (Required)Willingness to travel: 100% (Required)Work Location: Remote

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

Job SummaryWe are looking for a dynamic and result-driven Sales Manager to lead our real estate sales team. The ideal candidate will be responsible for driving revenue growth, managing client relationships, and executing effective sales strategies in the real estate sector.Key Responsibilities- Develop and implement strategic sales plans to achieve company targets- Lead, mentor, and manage a team of sales executives- Identify new business opportunities and generate leads through various channels- Build and maintain strong relationships with clients, brokers, and channel partners- Conduct market research to identify trends, competitor activities, and customer needs- Handle client meetings, site visits, and property presentations- Ensure high levels of customer satisfaction through excellent service- Track sales performance metrics and prepare regular reports for management- Negotiate and close deals effectively- Coordinate with marketing and CRM teams for campaign execution and lead managementKey Requirements- Bachelor

We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details

Restaurant Captain (or Service Captain) leads the front-of-house service team, ensuring high-quality guest experiences by supervising staff, taking orders, and handling complaints. They bridge the gap between guests and the kitchen, conducting briefings, managing table service, maintaining cleanliness, and training

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

As an Airport Terminal Services Agent, you will play a crucial role in ensuring smooth operations at the airport terminal. Your primary responsibilities include:- **Customer Service**: Assist passengers with check-in processes, answer their queries, and provide information about flights to ensure a pleasant travel experience.- **Check-in Procedures**: Help passengers with the check-in process, manage baggage check, and ensure that all boarding passes are issued correctly and timely.- **Handling Passenger Issues**: Address any issues or concerns that passengers may have, including flight delays or lost luggage, providing solutions or guidance as needed.- **Coordinating with Other Departments**: Work closely with other airport departments, such as security and baggage handling, to ensure the efficient flow of passengers and luggage.- **Monitoring Flight Information**: Keep updated on flight schedules and changes, announcing important information to passengers and assisting them accordingly.To succeed in this role, you should possess:- **Good Communication Skills**: Ability to communicate clearly and effectively with passengers from diverse backgrounds.- **Attention to Detail**: A keen eye for detail to handle documents and processes accurately, minimizing errors.- **Customer-Oriented Attitude**: A friendly and helpful approach to assist passengers, ensuring their needs are met.- **Problem-Solving Skills**: Ability to think quickly and provide solutions in a fast-paced environment.- **Basic Computer Skills**: Familiarity with computer systems for check-in and monitor flight information.This role is ideal for individuals looking to start a career in the aviation sector with a passion for customer service.

As an Airport Terminal Services Agent in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant travel experience. This entry-level position is perfect for individuals looking to start their career in the aviation industry. Key Responsibilities:- **Passenger Assistance**: You will greet passengers, assist with check-in procedures, and provide information about flights and services. Your friendly approach will help create a welcoming environment.- **Baggage Handling**: You will help manage the loading and unloading of luggage, ensuring it is safely transported to and from the aircraft.- **Boarding Procedures**: You will facilitate the boarding process by checking tickets, directing passengers to their gates, and making announcements as needed. Clear communication is essential in this role.- **Customer Service**: You will resolve passenger concerns, answer questions, and assist with any issues that arise during their journey, ensuring a positive travel experience.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and team members. A positive attitude and the ability to work under pressure are essential. Attention to detail is important for accurately handling passenger information and baggage. Basic computer skills will help you manage check-in systems and electronic records. As this is an entry-level job, a willingness to learn and adapt is highly valued. You must be comfortable working in a busy airport environment. Job seekers should have completed at least 10th grade.