Customer Management Jobs

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.Interested candidates share your resume : cv.safar at gmail.com

We're Hiring Sales Manager - Interior Design & Turnkey Projects Location: BangaloreAre you an experienced sales professional from the Interior Design, Modular Furniture, Turnkey Fit-out, or Building Materials industry?We're hiring a Sales Manager to drive business growth, generate new clients, and build strong relationships with architects, builders, homeowners, and corporate customers.

We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

A Back Office Officer in Axis Bank is responsible for handling operational and administrative tasks that support the branch's day-to-day functioning. This role generally does not involve direct sales and focuses on accuracy, compliance, and customer service.Key ResponsibilitiesProcess account opening forms and verify KYC documents.Update customer information in the banking system.Handle cash-related records and transaction documentation.Process NEFT, RTGS, IMPS, and other banking transactions.Maintain customer records and branch documentation.Assist with cheque clearing and account maintenance.Ensure compliance with RBI guidelines and bank policies.Coordinate with branch staff for smooth operations.Resolve customer service requests related to account operations.Prepare daily, weekly, and monthly operational reports.Required SkillsGood communication and interpersonal skills.Basic knowledge of banking operations.Computer proficiency (MS Excel, MS Word, email).Attention to detail and accuracy.Ability to work under deadlines.Problem-solving and organizational skills.

We are looking for a motivated Airline Supervisor to join our team in Deoghar, India. This entry-level position is ideal for a female candidate with a passion for the aviation industry, who enjoys working in a dynamic environment. Key responsibilities include:- **Supervising Staff**: Oversee the daily activities of airline support staff, ensuring they follow safety protocols and provide excellent customer service.- **Customer Service**: Assist passengers with their queries and concerns, ensure a positive travel experience, and resolve any issues that may arise.- **Operational Duties**: Monitor check-in, boarding, and baggage handling processes to ensure they run smoothly and efficiently.- **Training New Employees**: Provide guidance and support to new team members, helping them understand their roles and responsibilities within the airline

We are looking for an Airline Customer Service Executive to join our team in Dumka. In this role, you will be the first point of contact for our passengers, helping them with their travel needs. **Key Responsibilities:**- **Assist Passengers:** Help customers with inquiries about flight schedules, ticket bookings, and changes to their itinerary.- **Provide Information:** Communicate airline policies and procedures clearly to ensure customers understand their options.- **Handle Complaints:** Effectively manage and resolve customer complaints with patience and professionalism to maintain positive customer relations.- **Process Transactions:** Accurately process ticket sales, refunds, and exchanges, ensuring customers receive the correct services.- **Coordinate with Team:** Work closely with other departments to resolve issues and maintain a smooth flow of operations.**Required Skills and Expectations:**- Strong communication skills are essential for addressing customer inquiries and complaints effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for passengers.- Basic computer skills are required to manage bookings and process transactions efficiently.- Ability to work in a fast-paced environment, staying calm even during busy periods.- Team-oriented mindset, as collaboration with colleagues is necessary for optimal service delivery.We welcome candidates with 0 to 1 year of experience who have completed at least the 10th grade. If you are passionate about customer service and enjoy helping others, we encourage you to apply.

We are looking for a dedicated Airline Customer Service Executive located in Durgapur, India. This role is ideal for candidates with little to no experience, making it perfect for recent school graduates. You will help customers with their travel needs and ensure their journey is pleasant.Key Responsibilities:- **Customer Assistance:** Greet and assist customers in-person or via phone, providing information about flights, ticket bookings, and travel policies.- **Problem Resolution:** Address customer queries and complaints effectively, ensuring a positive experience by resolving issues swiftly.- **Booking Support:** Help customers with flight bookings and changes, providing guidance on schedules, prices, and available options.- **Documentation:** Ensure all customer information is recorded accurately, maintaining up-to-date records for reference and compliance.- **Team Collaboration:** Work closely with other team members to ensure seamless service delivery and share information regarding customer needs.Required Skills and Expectations:Successful candidates should have excellent communication skills to interact positively with customers. A friendly and approachable demeanor is essential to create trust and ensure a welcoming environment. Basic computer skills are necessary for handling bookings and maintaining records. Candidates should be detail-oriented and able to manage time effectively to handle inquiries and tasks efficiently. A commitment to providing exceptional service is crucial for success in this role.

- Need to knowledge of construction field- Need to knowledge of Project Handling - Knowledge of Sales Strategies- knowledge of customer handling - knowledge of building measurement- Knowledge of computer

1. Strategic Partnership Development & Relationship Management1.1. Act as the primary liaison for all existing and potential partners, ensuring seamlesscollaboration.1.2. Establish strong working relationships with paediatric hospitals, specialist doctors, donors,and government agencies.1.3. Drive new partnership opportunities that enhance the quality and reach of Thalassemiacare.1.4. Ensure continuous engagement, alignment, and performance optimization of all partners.2. Operational Excellence & Performance Management2.1. Develop clear partnership agreements, SLAs, and performance metrics.2.2. Ensure all partners adhere to agreed-upon standards, timelines, and quality benchmarks.2.3. Regularly monitor, evaluate, and improve partnership outcomes based on impact-drivendata.2.4. Work closely with internal teams (HR, Finance, Quality, Academy, Corporatecommunication, IT, and Operations) to resolve bottlenecks and enhance efficiency.3. Program Execution & Impact Enhancement3.1. Collaborate with medical experts, clinicians, and research teams to introduce best-in-classThalassemia treatment methodologies.3.2. Facilitate partnerships for nursing and medical staff training to enhance patient care quality.3.3. Engage with government agencies to influence policy-level changes for Thalassemiaprevention and treatment.4. Stakeholder Engagement & Advocacy4.1. Build strong relationships with donors, corporate sponsors, and grant agencies to drivefunding and resource mobilization.4.2. Advocate for Thalassemia prevention initiatives in public health forums, industry events, andpolicy discussions.4.3. Develop compelling reports and presentations to communicate partnership impact.5. Measures of Performance5.1. Quality & Impact of Partnerships: Growth and effectiveness of partnerships in deliveringhigh-quality Thalassemia care.5.2. Operational Efficiency: Timeliness, compliance, and impact of partner collaborations.5.3. Expansion &

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.**Key Responsibilities:**- **Passenger Safety and Security:** Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- **Customer Service:** Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- **Food and Beverage Service:** Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- **Emergency Preparedness:** Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- **Communication:** Maintain clear communication with the flight crew and relay important information to passengers as needed.- **Cleanliness and Maintenance:** Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.**Required Skills and Expectations:**- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

We are looking for enthusiastic candidates for the role of Air Hostess in Coimbatore. This is a full-time office job that welcomes applicants with 0 to 6 years of experience. A minimum education requirement of 12th pass is necessary.**Key Responsibilities:**- **Passenger Assistance:** Provide help and guidance to passengers during boarding and disembarking, ensuring a smooth and pleasant travel experience.- **Safety Procedures:** Conduct safety demonstrations and brief passengers on emergency procedures to ensure everyone knows how to respond in case of an emergency.- **Service Delivery:** Serve food, beverages, and other services to passengers with a friendly attitude, ensuring high standards of customer service throughout the flight.- **Cabin Maintenance:** Ensure that the cabin is clean and orderly before, during, and after the flight, creating a welcoming environment for passengers.- **Conflict Resolution:** Manage any issues or complaints from passengers effectively, using problem-solving skills to maintain a calm and positive atmosphere.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal communication skills are essential to interact effectively with passengers and crew members.- **Customer Service Oriented:** A friendly and helpful attitude is necessary to provide excellent service and enhance the overall customer experience.- **Team Player:** Ability to work well in a team environment, collaborating with other crew members for the safety and comfort of passengers.- **Adaptability:** Must be flexible and able to handle unexpected situations calmly and professionally.- **Presentation:** A well-groomed appearance and professional demeanor are important, as this role represents the airlines image to the public.

We are looking for a Back Office Officer to support our operations in Medinipur. This role is suitable for individuals who are organized and detail-oriented, with an eagerness to learn. Key Responsibilities:- **Administrative Support**: Assist with daily office tasks such as filing, data entry, and managing documents to ensure smooth office operations.- **Record Keeping**: Maintain accurate records and databases for easy retrieval and reporting, ensuring data integrity at all times.- **Communication**: Support internal communication by relaying important information between various departments and team members.- **Reporting**: Prepare reports as needed, helping the management make informed decisions based on data analysis.- **Customer Support**: Handle basic queries from customers or clients, ensuring a high level of service and satisfaction.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Good written and verbal communication skills are essential for conveying information clearly. Proficiency in basic computer applications, such as Microsoft Office (Word, Excel), is necessary. A willingness to learn and adapt in a fast-paced environment is crucial, as is the ability to work well in a team. This position is open to candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Strong ethical standards and the ability to maintain confidentiality are important.

As a Back Office Officer, your role will involve supporting the day-to-day operations of the office. You will work in a vital position that requires strong attention to detail and effective communication skills.- **Data Entry**: Accurately input various types of data into company systems, ensuring all information is correct and up to date.- **Documentation Management**: Organize and maintain files and records, both physical and digital, for easy access and reference.- **Customer Support**: Assist clients or customers with inquiries through email or phone, providing them with the necessary information or redirecting them to the appropriate departments.- **Reporting Activities**: Prepare and assist in compiling reports by gathering data from various sources and formatting it as needed for management review.- **Team Collaboration**: Work closely with team members to ensure seamless workflow and assist with tasks that may arise during daily operations.To succeed in this role, you should be detail-oriented, with strong organizational skills to manage multiple tasks effectively. Proficiency in basic computer applications such as Microsoft Office is important, along with the ability to learn new software quickly. Good written and verbal communication skills are essential, as you will interact with various stakeholders. A proactive attitude and a willingness to learn will help you excel in this position. The job requires a full-time commitment and is located in Bandel, so being available to work from the office is crucial.

We are looking for a dedicated Back Office Officer to join our team in Birbhum. This role involves supporting the operations of the company by managing essential tasks that ensure smooth functioning behind the scenes.**Key Responsibilities:**- **Data Entry:** Accurately inputting information into the database to maintain updated records. This is crucial for tracking and managing all necessary business operations.- **Document Management:** Organizing and maintaining files and documents, which helps in easy retrieval and enhances overall efficiency.- **Communication Support:** Assisting in handling incoming calls and emails. This includes directing inquiries to the appropriate departments, providing information when needed, and maintaining professionalism.- **Report Preparation:** Preparing regular reports based on data collected, enabling management to make informed decisions. Attention to detail is necessary to ensure accuracy in reporting.- **Inventory Management:** Keeping track of office supplies and requesting orders when needed to ensure that the workspace is well-equipped.**Required Skills and Expectations:**- A minimum educational qualification of 12th pass is required, demonstrating basic literacy and numeracy skills.- Candidates should have 0 to 2 years of experience in a similar role, though freshers are welcome.- Strong attention to detail and organizational skills are essential for managing various tasks and processes effectively.- Good communication skills are required, both verbal and written, for interacting with colleagues and clients.- A basic understanding of computer applications, such as Microsoft Office, will be advantageous in performing daily tasks efficiently. This is a full-time position that involves working from the office. If you are a motivated individual looking to begin your career in a supportive role, we encourage you to apply.

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

Major Roles & ResponsibilitiesAssisted in daily food preparation and cooking activities.Prepared ingredients and maintained mise en place for kitchen operations.Followed standard recipes and portion control guidelines.Ensured food quality, taste, and presentation standards.Maintained food safety, hygiene, and HACCP compliance.Operated kitchen equipment safely and efficiently.Monitored stock levels and assisted with inventory management.Stored food items properly using FIFO procedures.Kept workstations clean and organized throughout service.Supported senior chefs during buffet, banquet, and la carte operations.Minimized food wastage through proper handling and storage.Collaborated with kitchen team to ensure smooth and timely service.

We are looking for a Restaurant Manager to lead our team and ensure excellent service in our restaurant located in Germany. The ideal candidate will be responsible for managing daily operations, managing staff, and providing a great dining experience for our guests.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all aspects of restaurant operations to ensure smooth functioning and high standards of service.- **Staff Management:** Recruit, train, and supervise staff to create a motivated team that delivers outstanding customer service.- **Customer Engagement:** Interact with diners to understand their needs, ensuring they have a positive experience and addressing any concerns.- **Financial Management:** Monitor budgets, control costs, and ensure profitability through effective resource management and operational decisions.- **Menu Development:** Collaborate with chefs to design and update the menu, incorporating seasonal ingredients and guest preferences to enhance dining offerings.- **Health and Safety Compliance:** Ensure that the restaurant adheres to all safety and health regulations, maintaining a clean and safe environment for staff and customers.**Required Skills and Expectations:**- A Bachelor's degree in Hotel Management is essential for this role.- Strong leadership and interpersonal skills to effectively manage and motivate staff.- Excellent communication skills to interact with guests and team members.- Financial acumen to manage budgets and understand cost control.- Passion for the hospitality industry and a commitment to providing exceptional customer service.- Ability to work in a fast-paced environment and handle stressful situations with composure. We are looking for someone with 0 to 6 years of experience who is eager to grow in their hotel management career.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

As an Airport Terminal Services Agent in Kolkata, you will be a vital part of the airport team, helping passengers and ensuring smooth operations. Your main responsibilities include:- **Passenger Assistance**: You will help passengers check in for their flights, answer questions, and guide them through the airport process.- **Baggage Handling**: You will assist with checking in and delivering baggage, ensuring that passengers' luggage is safely loaded onto the correct flights.- **Ticketing Support**: You will help passengers purchase tickets and make changes to their travel plans by providing accurate information and assistance.- **Crisis Management**: You will handle any issues that arise, such as delays or cancellations, by communicating effectively with passengers and providing solutions.- **Safety Compliance**: You will ensure that all safety and security regulations are followed, contributing to a safe traveling environment for everyone.To be successful in this role, you should possess strong communication skills to interact with passengers and team members effectively. Attention to detail is essential for managing ticketing and baggage processes accurately. A friendly attitude and the ability to remain calm under pressure are important, as you will often deal with distressed or confused passengers. Additionally, you should be comfortable working in a fast-paced environment and be able to adapt to changes quickly. A minimum educational qualification of 12th grade is required, along with a willingness to learn and grow in this field. Previous experience is not mandatory, making this an excellent opportunity for fresh candidates.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

A ground staff supervisor oversees airport terminal and ramp operations, managing teams responsible for passenger processing, baggage handling, and flight turnarounds. Key responsibilities include team leadership, safety compliance, and resolving operational escalations.HR SIMA- 7086942058

We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. **Responding to Customer Inquiries**: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. **Providing Product Information**: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. **Handling Complaints**: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. **Maintaining Records**: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. **Coordinating with Teams**: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.

We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- **Issue Resolution**: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- **Feedback Collection**: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.

We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

Hire, mentor, and motivate sales representatives to maintain high productivity levels.Develop and implement annual and monthly sales objectives while monitoring competitor activities.Oversee inventory, manage delivery standards, and ensure accurate sales reporting.Resolve complaints immediately and foster long-term relationships to maintain a 95%+ satisfaction rating