Customer Management Jobs

Greet and welcome guests warmly upon arrival. Escort guests to their tables and present menus. Manage reservations and maintain the seating chart efficiently. Coordinate with the service team to ensure timely table turnover. Handle guest inquiries, special requests, and complaints professionally. Maintain cleanliness and appearance of the reception/waiting area. Ensure proper communication between guests and service staff. Follow company policies, grooming standards, and service protocols at all times.

As a Restaurant Captain, you will play a crucial role in managing both kitchen and restaurant staff to ensure smooth operations and exceptional customer service. This full-time position is based in Gopalmath, Durgapur and requires 4 to 10 years of experience in the hospitality industry, along with a graduate degree.Your key responsibilities will include supervising and coordinating the activities of kitchen and front-of-house staff, monitoring food quality and presentation, and ensuring that customer satisfaction is always prioritized. You will also be responsible for training and mentoring staff, maintaining a clean and organized work environment, and addressing any customer complaints in a professional manner. The ideal candidate will have strong leadership skills, excellent communication abilities, and a solid understanding of food safety regulations. You should be detail-oriented with a passion for providing a high standard of hospitality service. Problem-solving skills are essential, allowing you to effectively manage team dynamics and enhance the dining experience for guests.This position requires working in an office setting with flexible hours, which may include shifts during evenings, weekends, and holidays. You will need to be physically present in the restaurant, so a strong commitment to team collaboration and a readiness to adapt to a fast-paced environment is essential.

Job Description - Inside Sales ExecutiveCompany: Square YardsJob Title: Inside Sales ExecutiveDepartment: Sales / Business DevelopmentIndustry: Real EstateLocation: Hyderabad / PAN IndiaExperience: 0-3 Years (Freshers can apply)Employment Type: Full-TimeJob SummaryWe are looking for enthusiastic and result-oriented Inside Sales Executives to join Square Yards. The candidate will be responsible for generating sales opportunities, connecting with potential customers, understanding their property requirements, and converting leads into successful site visits and bookings.Key ResponsibilitiesHandle inbound and outbound sales calls to prospective customers.Generate and qualify leads through calling, online inquiries, and CRM platforms.Understand customers' requirements, budgets, and property preferences.Explain residential and commercial real estate projects, pricing, and offers.Schedule and coordinate property site visits for interested customers.Follow up with potential clients regularly to convert leads into sales.Achieve daily, weekly, and monthly sales targets.Maintain customer information and update lead status in CRM.Coordinate with field sales teams to ensure smooth customer handovers.Build strong customer relationships and provide a positive customer experience.Required SkillsExcellent verbal communication and convincing skills.Good negotiation and interpersonal skills.Strong sales orientation and target-driven mindset.Basic knowledge of real estate is an advantage.Ability to handle customer objections and close sales.Basic computer knowledge and CRM understanding.Positive attitude and willingness to learn.Eligibility CriteriaGraduation in any discipline preferred.Freshers and experienced candidates can apply.Good English and Hindi communication; regional language skills are an advantage.Comfortable working in a target-based sales environment.Salary & BenefitsCompetitive fixed salary + attractive incentives.Performance-based rewards and recognition.Career growth opportunities.Sales training and product knowledge sessions.Opportunity to work with a leading real estate platform.Key Performance Indicators (KPIs)Number of calls handled per day.Number of qualified leads generated.Customer engagement and follow-up ratio.Number of site visits scheduled.Lead-to-site-visit conversion.Sales closures and revenue achievement.

As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.Key Responsibilities:- Respond to Customer Inquiries: Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- Resolve Customer Issues: Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- Maintain Records: Accurately log customer interactions and issues in the system to help track queries and resolutions.- Follow Up: Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- Provide Product Information: Inform customers about product features, services, and promotions, guiding them in making informed decisions.- Collaborate with Team Members: Work closely with colleagues and other departments to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with customers.- Problem-Solving Ability: You should be able to think critically and offer solutions to customer issues.- Empathy and Patience: A customer-focused attitude is necessary to understand customer concerns and address them with care.- Basic Computer Skills: Familiarity with computer systems and software is important for logging information and tracking customer issues.- Team Player: You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.

Join our team as a Jewellery Executive, where you will play a vital role in our showroom located in T Nagar, Chennai. This position is open to female candidates with 1-7 years of experience or freshers.In this role, you will be responsible for actively selling jewellery to customers, providing excellent customer service, and assisting clients in selecting the perfect pieces that match their needs. You will engage with customers, answer their inquiries, and ensure a pleasant shopping experience.Key responsibilities include:- Selling jewellery: Interacting with customers to understand their preferences and guiding them in their purchase decisions.- Customer service: Offering support and addressing any questions or concerns that customers may have during their visit to the showroom.- Maintaining showroom standards: Ensuring that the jewellery displays are well-organized and appealing to attract customers.Required skills and expectations include:- Strong communication skills to effectively engage with customers and build relationships.- Attention to detail to ensure product quality and presentation.- Ability to work collaboratively within a team environment.- Must be willing to work full-time from the office, with working hours from 10 AM to 8 PM and a weekly off on Sundays.We seek dedicated individuals who are passionate about jewellery and committed to providing exceptional service to customers in our T Nagar showroom.

Job Description / Job Info - Sales ManagernnWe are looking for an experienced and result-oriented Sales Manager to lead our sales team, drive business growth, generate new business opportunities, and achieve company sales targets. The candidate will be responsible for managing client relationships, developing sales strategies, monitoring team performance, and ensuring customer satisfaction. Strong communication, negotiation, leadership, and team management skills are required.nnKey Responsibilities:n- Achieve monthly and annual sales targets.n- Lead and manage the sales team.n- Generate new leads and business opportunities.n- Build and maintain client relationships.n- Develop effective sales strategies.n- Monitor sales performance and prepare reports.n- Identify market trends and competitor activities.nExperience: 3-5 YearsnQualification: Graduate / MBA preferred.

The school job is 3 km from Haripur and 4 km from Kuakhia of Jajpur, Odisha and the location of the school is well visible through Google Map. We are hiring office staffs for the session 2027-28 for the new venture of JAISER's Janani World School. Only Reliable and public friendly candidates with patience are requested to apply. Initial salary is negotiable.Last Date 13.12.2026.

JOB DESCRIPTION - CUSTOMER CARE MANAGERCompany Name: Nuetech Solar Systems Pvt. Ltd.Position: Customer Care ManagerDepartment: Customer Service / Customer SupportLocation: Bengaluru, KarnatakaExperience: 4-7 YearsQualification: Any Graduate / MBA in Marketing or Business AdministrationSalary: As per industry standards and candidate experienceEmployment Type: Full-TimeAbout the CompanyNuetech Solar Systems Pvt. Ltd. is a leading solar energy solutions company with a legacy of over 30 years in the renewable energy industry. We specialize in Solar Water Heaters, Solar PV Systems, Rooftop Solar Solutions and Heat Pumps.We are looking for an experienced and customer-focused Customer Care Manager to manage customer relationships, ensure customer satisfaction and lead the after-sales service operations.Key ResponsibilitiesManage the overall customer care and customer support operations.Handle customer enquiries, complaints, feedback and service requests professionally.Coordinate with Sales, Service, Production, Dispatch and Technical teams to resolve customer issues.Ensure timely installation, maintenance and after-sales service of Solar Water Heaters, Solar PV Systems and Heat Pumps.Monitor customer complaints and ensure timely resolution within defined turnaround time (TAT).Develop and maintain strong customer relationships to improve customer satisfaction and retention.Manage customer databases, service records and complaint tracking reports.Conduct regular follow-ups with customers to collect feedback after product installation and service.Handle escalated customer complaints and provide effective solutions.Monitor customer satisfaction levels and implement improvements in service quality.Prepare daily, weekly and monthly customer service performance reports.Manage and guide the customer care team to achieve service targets.Coordinate with dealers, distributors and service technicians for customer support.Identify recurring product and service issues and share feedback with management.Ensure professional communication with customers through calls, emails and WhatsApp.Required SkillsExcellent communication and interpersonal skills.Strong customer relationship management (CRM) skills.Good problem-solving and decision-making abilities.Team management and leadership skills.Ability to handle customer escalations and difficult situations.Knowledge of MS Excel, Word and CRM software.Strong follow-up and coordination skills.Ability to work under pressure and meet deadlines.Preferred Candidate Profile2-5 years of experience in Customer Care / Customer Support / After-Sales Service.Experience in Solar, Electrical, Electronics, Manufacturing or Consumer Durable industries is preferred.Prior experience managing a customer care team.Knowledge of installation, warranty, maintenance and service coordination will be an added advantage.Key Performance Indicators (KPIs)Customer Satisfaction Score (CSAT).Customer Complaint Resolution Time.First Call Resolution (FCR).Customer Complaint Closure Rate.Customer Retention and Feedback.After-Sales Service Quality.Team Productivity and Performance.Interested candidates can share their updated resumes with the HR Department.Email Id: hr@nuetechsolar.comMobile No: 8618931528

Job Overview Rudved EV is seeking energetic, results-driven Senior Field Sales Executive with 0-4 years of hands-on experience in aggressive ground-level client acquisition. This role requires executing on-field lead generation, client meetings, product pitches, and deal closures across Mumbai. Key Responsibilities 1. On-Ground Field Sales & Business Development Conduct extensive daily ground movement across designated territories in Mumbai to target prospective B2B clients, dealership networks, fleet operators, and commercial accounts. Deliver face-to-face sales presentations, demonstrate product value propositions, and negotiate pricing/contract terms. Identify and build a robust pipeline of high-intent sales leads. 2. CRM & Data Management Maintain up-to-date entries of daily field visits, prospect details, follow-up schedules, and deal pipeline statuses in CRM tools. Utilize Basic MS Excel to maintain daily activity logs, track client contact sheets, and prepare weekly reports for reporting supervisor. 3. Pipeline & Target Execution Work toward defined weekly and monthly sales quotas and target metrics. Coordinate with internal coordinator/telecalling teams for pre-scheduled client meetings and follow-ups. Qualification & Requirements Experience: 3 to 4 years of solid, hardcore field sales experience (experience in Automobile, EV Charging/Infrastructure, Commercial Logistics, or Industrial B2B sales is preferred). Education: Graduate / 12th Pass with proven sales background. Mandatory Requirement: Personal two-wheeler (Motorbike/Scooter) with a valid driving license. Tech Skills: Hands-on experience using CRM platforms and basic MS Excel (data logging, filters, basic formulas). Skills: Aggressive pitch skills, local geographical knowledge of Mumbai, strong negotiation, and client relationship management.

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Ice Cream Shop Manager - Male Staff WantedWe are looking for an active, responsible and dedicated Male Staff member to manage an Ice Cream Shop at ECR, Panaiyur, Chennai.Job Details:- Job Position: Ice Cream Shop Manager- Gender: Male- Location: ECR, Panaiyur, Chennai- Working Hours: 10:00 AM to 7:00 PM- Job Type: Full TimeJob Responsibilities:- Manage daily ice cream shop operations.- Handle customer enquiries and provide good customer service.- Maintain shop cleanliness and hygiene.- Manage stock and inventory.- Handle billing and cash transactions.- Check product availability and maintain stock records.- Ensure smooth daily shop operations.- Maintain discipline and punctuality.- Coordinate with staff and customers.- Take responsibility for overall shop management.Candidate Requirements:- Male candidates preferred.- Good communication skills.- Responsible and customer-friendly attitude.- Basic billing and cash-handling knowledge.- Shop management or sales experience preferred.- Interested and hardworking candidates can apply.Interested candidates, please contact us for further details and interview arrangements.Location: ECR, Panaiyur,

We are looking for a dedicated Shop Manager to join our team in Parrys, Chennai. The ideal candidate will oversee daily shop operations, ensuring a seamless shopping experience for customers.Key responsibilities include managing store staff and schedules to ensure optimal service levels. You will be tasked with maintaining store inventory, organizing products effectively, and ensuring all areas are clean and well-maintained. You will also handle customer complaints and feedback to improve service quality. Candidates should possess strong leadership and teamwork skills to effectively manage staff and coordinate with other team members. Good communication skills are essential for interacting with customers and resolving issues. The ability to multitask in a fast-paced environment and a keen eye for detail are also necessary. This is a full-time position requiring male candidates, with a working schedule from 10:30 AM to 9:00 PM. You will be expected to work from the office, as it is not a remote role. A graduate degree is preferred, and the position is open to candidates with 0 to 6 years of experience. If you are a motivated individual ready to take on a leadership role in a dynamic retail environment, we encourage you to apply immediately.

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa

Handle daily restaurant billing and cash counter operations.Generate accurate bills for dine-in, takeaway and other restaurant orders.Operate POS (Point of Sale) systems efficiently.Accept cash, credit/debit cards, UPI and other digital payments.Maintain daily cash records and ensure accurate cash reconciliation.Verify discounts, complimentary orders, void bills and cancellations with appropriate approval.Prepare daily sales reports and submit them to the concerned department.Coordinate with restaurant service staff, kitchen staff and management for smooth operations.Ensure proper handling and accounting of cash collections.Maintain records of all transactions and support the Accounts Department during daily closing.Handle customer billing queries professionally.Ensure compliance with company policies and financial procedures.