Customer Management Jobs

Job Title : Hospital Operations HeadExperience : 8- 10 Years in hospital operations (50+ bed hospital preferred)Location : Nashik , MaharashtraRoles & Responsibilities :Patient Experience: Standardize reception, admission, and discharge processes. Maintain Turnaround Time (Registration < 10 mins, Admission < 20 mins). Handle patient complaints and conduct daily ward rounds.Operational Control: Create and enforce strict SOPs for OPD, IPD, ICU, and Billing. Monitor daily bed occupancy and conduct daily 15-minute operations meetings to ensure zero chaos.Staff Discipline: Implement attendance and shift discipline. Define clear JDs/KRAs for staff, conduct weekly review meetings, and resolve internal conflicts.Revenue & Flow Support: Track Inquiry rightarrow Admission conversion rates and minimize lost cases. Train front desk staff and coordinate with doctors to optimize patient flow and bed utilization.Qualifications & SkillsEducation: Graduate in any discipline + MBA in Hospital Administration / Healthcare Management (Preferred).Experience: Minimum 8 years in hospital operations (Experience in 50+ bed hospital preferred).Core Skills: Process design & SOP implementation, team management, conflict resolution, communication (with doctors + staff), data analysis & MIS, and crisis handling.Required Knowledge: Hospital operations flow (OPD/IPD/ICU), NABH basic standards, patient journey mapping, healthcare billing basics, and HR policies.Attitude: Ownership mindset, discipline-driven, problem solver, and calm under pressure. Performance Targets (KPIs)Metrics: Achieve Patient Satisfaction Score > 4.5, improve Bed Occupancy Rate, control Staff Attrition, and optimize Admission/Discharge TAT.

As an Airport Cargo Loader, you will play a crucial role in the operations at the airport, ensuring that cargo is efficiently loaded and unloaded from aircraft. This position requires physical strength, attention to detail, and teamwork.- **Loading and Unloading Cargo**: You will be responsible for safely loading cargo onto airplanes and unloading it upon arrival. This requires the ability to handle various types of cargo, including heavy and oversized items.- **Inspecting Cargo**: Before loading, you must check all cargo for damage and ensure that it matches the shipping documentation. This step is essential to avoid any discrepancies.- **Operating Equipment**: You will use ground support equipment like forklifts and pallet jacks to move cargo. Familiarity with this equipment is necessary for efficient operations.- **Following Safety Protocols**: It is vital to adhere to safety guidelines at all times to prevent accidents or injuries while handling cargo and operating equipment.- **Team Collaboration**: You will work closely with other airport staff, including cargo handlers and logistics personnel, to ensure smooth operations and timely departures and arrivals.Candidates should have a minimum of 10th-grade education and preferred experience of up to 1 year in a similar role. Physical fitness is essential, as the job involves lifting heavy loads. Good communication skills and the ability to work in a fast-paced environment are also important. Reliability and punctuality are expected from all team members.

An Institute Manager (often called a Center Manager or Branch Manager) handles the complete end-to-end operations of an educational, training, or coaching hub.Because institutes operate as independent profit centers, this role balances academic administration (managing faculty and student schedules) with business development (driving inquiries and admissions).Here is a comprehensive, production-ready Job Description template for this role:Job Description: Institute ManagerDepartment: Center Operations & AdministrationReports To: Regional Manager / Director / Institute OwnerEmployment Type: Full-Time Job PurposeThe Institute Manager is responsible for the overall operational efficiency, academic quality, and financial profitability of the center. The primary objective is to manage day-to-day center activities, lead a team of administrative and teaching staff, maintain high student-parent satisfaction, and execute local marketing activities to meet monthly and quarterly admission targets. Key Responsibilities1. Center Operations & AdministrationOversee daily facility operations, ensuring a clean, safe, and highly professional learning environment.Manage the execution of batches, lecture timetables, and room allocations for faculty and students.Supervise administrative staff, receptionists, and support personnel, ensuring strict adherence to standard operating procedures (SOPs).Maintain accurate student databases, attendance records, and inventory logs (study materials, infrastructure assets).2. Sales, Marketing & AdmissionsAct as an independent profit center head, driving walking walk-ins, telecalling leads, and local BTL (Below-The-Line) marketing campaigns.Counsel prospective students and parents regarding courses, fee structures, and career pathways to maximize conversion rates.Consistently meet or exceed monthly admission and revenue collection targets.3. Academic & Faculty CoordinationCoordinate with teaching faculty to track syllabus completion, monitor class schedules, and manage faculty availability.Collect and review student and parent feedback regarding teaching quality, addressing grievances promptly to prevent student dropouts.Organize periodic mock tests, parent-teacher meetings (PTMs), and performance assessment distribution.4. Financial Control & ComplianceOversee fee collection, trace outstanding payments, and ensure timely recovery of pending installments.Manage center expenses within allocated budgetary limits and submit detailed weekly/monthly financial expenditure reports to upper management.

We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- **Client Interaction:** Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- **Account Management:** Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- **Feedback Collection:** Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- **Reporting:** Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.

We are seeking a motivated Sales Manager to join our team in Gurgaon, India. This role involves driving sales growth and managing client relationships in an office environment. Ideal candidates will have a passion for sales and a desire to learn and grow in the industry.Key Responsibilities:- **Develop Sales Strategies**: Create effective sales strategies to achieve revenue targets and expand the customer base, identifying new opportunities and market trends.- **Manage Team Performance**: Lead and mentor a team of sales representatives, setting clear goals and monitoring their progress to ensure high performance and motivation.- **Build Client Relationships**: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance satisfaction and loyalty.- **Analyze Market Trends**: Conduct market research to stay informed about industry developments, competitor activities, and customer preferences, using this data to make strategic decisions.- **Prepare Reports**: Create and present regular sales reports to management, highlighting achievements, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have a graduate degree and up to 5 years of experience in sales or related fields. Strong communication and interpersonal skills are essential to foster client relationships. The ability to work in a team and adapt to changing environments is important. A results-driven attitude with a focus on achieving targets is expected. Proficiency in Microsoft Office and basic sales software will be an advantage.

We are seeking a dedicated Floor Manager to oversee daily operations at our facility in Rajkot. The ideal candidate will have 2 to 5 years of relevant experience and a graduate degree.As a Floor Manager, your key responsibilities will include:- **Staff Supervision:** Lead and motivate the team on the floor, ensuring all staff are following company policies and providing top-notch customer service.- **Operations Management:** Oversee daily operational activities to ensure efficiency, quality, and adherence to company standards.- **Inventory Control:** Manage stock levels by monitoring inventory and reconciling discrepancies to prevent shortages or excess.- **Customer Experience:** Address customer inquiries and concerns promptly to maintain a high level of satisfaction, fostering a welcoming environment.- **Training and Development:** Assist in training new employees and provide ongoing coaching to enhance team performance and service quality.To succeed in this role, you must possess strong leadership and interpersonal skills, along with the ability to handle stressful situations effectively. You should demonstrate excellent organizational skills and attention to detail, along with a proactive approach to problem-solving. A solid understanding of operational procedures and team dynamics is essential. You are expected to create a positive work atmosphere, be adaptable to changing needs, and support the overall goals of the business.

As a Field Sales Executive, you will be responsible for driving sales in your assigned territory. Your main goal will be to attract new customers and maintain strong relationships with existing ones

As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.

ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

We are seeking an experienced and results-driven Senior Sales professional to lead business development initiatives, drive revenue growth, and build strong customer relationships. The ideal candidate will have a proven track record in sales, excellent negotiation skills, and the ability to identify new business opportunities while achieving and exceeding sales targets.key responsibilities:1.Develop and execute sales strategies to achieve revenue and growth objectives.2.Identify, qualify, and pursue new business opportunities.3.Build and maintain strong relationships with existing and prospective clients.4.Manage the complete sales cycle, from lead generation to deal closure.5.Conduct client meetings, presentations, and product demonstrations.6.Negotiate contracts, pricing, and commercial terms with customers.7.Monitor market trends, competitor activities, and customer needs.

We are seeking a motivated and organized Front Desk Manager to oversee the front desk operations. This role is vital in creating a welcoming environment for guests and ensuring smooth daily operations at our location in Jaipur. Key Responsibilities:1. **Guest Relations**: Greet and assist guests upon arrival. Address their needs and inquiries promptly to ensure a positive experience.2. **Team Leadership**: Supervise front desk staff, provide training, and manage schedules to ensure the desk runs effectively at all times.3. **Check-in and Check-out Management**: Oversee the check-in and check-out processes. Ensure accuracy in reservations and transactions to maintain records.4. **Complaint Resolution**: Handle guest complaints and issues with a calm and professional demeanor. Work towards resolving these matters quickly.5. **Administrative Tasks**: Maintain records, manage phone calls, and execute various clerical duties that support the front desk operations.Required Skills and Expectations:The ideal candidate will have strong communication and interpersonal skills, enabling them to interact confidently with guests and staff. Organizational abilities are essential for managing tasks efficiently. Basic computer skills, including familiarity with booking systems and Microsoft Office, are required. A graduate degree is necessary, and prior experience in customer service or hospitality is a plus, though not mandatory. A proactive attitude and the ability to work in a fast-paced environment are key to success in this role.

DESCRIPTIONImmigration sales consultants have many responsibilities, including:Counseling clients: Providing information on immigration laws and policies, and offering a fair evaluation of a client's profileSelling services: Promoting immigration products and services to clients over the phone, by email, and in personMeeting targets: Developing action plans and schedules to meet sales targetsFollowing up: Following up on leads and inquiries, and providing ongoing guidance and adviceBuilding relationships: Developing and maintaining strong client relationshipsProviding information: Providing clear information on programs offered and countries where visa and immigration services are availableProviding a career strategy: Creating a customized global career strategy for clientsImmigration sales consultants may also need to:Manage inbound and outbound leadsRespond to inquiries using pre-set templatesWork within strict timelinesCommunicate with authorities and clients consistentlyTailor the process to suit the clientHire translators if necessaryHave a strong understanding of border control procedures and related legislationContact Person - Padam ChandLocation - C -71A 1st floor Shivalik MalviyaNagarNewDelhi Landmark IDBI Bank

Meat CutterBelgium - Food Processing & ManufacturingSalaryEUR 2,100 - 2,700 per month (gross) Contract Type2-Year Employment Contract Experience RequiredMinimum 1 year in food processing, meat industry or factory work Work LocationFlanders Region, BelgiumShift PatternEarly morning shifts (04:00-12:00 and 12:00-20:00 rotation) AccommodationShared accommodation arranged by employer Visa / Work PermitEmployer-sponsored Schengen work visa Posting RefEU-05-2025ABOUT THE ROLEBelgium is home to several of Europe's largest meat processing and food manufacturing facilities. We are recruiting Food Factory Workers for a well-established processing plant in Flanders. The role involves working in a modern, temperature-controlled environment with strict hygiene and quality standards. This is a high-demand, well-compensated role for candidates with prior food industry experience.KEY RESPONSIBILITIES Cutting, trimming, deboning and portioning meat products to client specifications Operating food processing and slicing machinery following training Monitoring product quality and removing any non-conforming items from the line Packing finished meat products into trays, boxes and vacuum-seal bags Following HACCP food safety and hygiene standards at all times Cleaning and sanitising workstation, machinery and cold room areas between batches Handling cold storage and chilled/frozen goods safely Completing production records and reporting wastage or breakdowns to supervisorsCANDIDATE REQUIREMENTS Minimum 1 year of experience in food processing, meat cutting or factory work Ability to work in cold environments (2C to 10C) for full shifts Basic English communication; Dutch or French not mandatory Knowledge of food hygiene and HACCP practices preferred Physically fit with good manual dexterity and hand-eye coordination Reliable, disciplined and able to maintain focus on a fast-moving production line Age between 22 and 45 years Valid passport and clean food industry medical certificateWHAT WE OFFER Salary EUR 2,100-2,700/month plus shift differential and overtime premium Employer-arranged shared accommodation near the plant Belgian mandatory health insurance (Mutualit / Ziekenfonds) Work visa sponsored and processed by employer Annual bonus and seniority increment after first year Paid Belgian statutory holidays (10 public + 20 leave days per year) Safety clothing, gloves, protective gear and work boots provided free Canteen meals at subsidised rates during working shiftsIMPORTANT DISCLAIMER - PLEASE READ CAREFULLYThis job opportunity is facilitated by a registered overseas recruitment consultancy operating under applicable Indian & international labour laws. Our professional placement assistance fee is applicable ONLY after your profile has been formally shortlisted by the employer and a written offer/confirmation has been received.NO ADVANCE PAYMENT of any kind is collected at the enquiry, counselling, or application stage. Complete and transparent fee disclosure is provided in writing before any financial commitment is made by the candidate.Beware of fraud: Legitimate placement agencies never demand money before profile confirmation. If anyone asks for upfront payment claiming to represent this posting, please report immediately.HOW TO APPLYInterested candidates should submit the following documents to our consultancy: Updated CV / Resume with complete work history and contact details Education certificates and mark sheets (scanned copies) ITI / Diploma / Trade certificates (if applicable) Passport copy (front and back page; minimum validity as specified above) Recent passport-size photograph (white background) Experience letters or reference letters from previous employersOur Screening Process:Step 1: Submit your documents Step 2: Profile review within 48-72 hours Step 3: Shortlisted candidates contacted for telephonic screening Step 4: Employer interview arranged Step 5: Offer letter issued Step 6: Visa processing beginsNote: Only shortlisted candidates will be contacted. Please ensure all documents submitted are genuine and verifiable. Submission of false documents will result in immediate disqualification.

We are seeking a motivated Business Development Manager with 2 to 5 years of experience. This full-time role is based in our office on Nana Mava Road, Rajkot. You will play a crucial role in expanding our business and building strong client relationships.Key responsibilities include:- **Identifying New Opportunities**: Research and analyze market trends to identify new business opportunities and potential clients that align with our goals.- **Building Relationships**: Develop and maintain strong relationships with key stakeholders and clients to understand their needs and how our services can meet them.- **Creating Proposals**: Prepare detailed proposals and presentations to showcase our offerings, demonstrating the value and benefits to potential clients.- **Negotiating Deals**: Lead negotiations with clients to finalize contracts, ensuring agreements are beneficial for both parties and aligned with company objectives.- **Collaborating with Teams**: Work closely with marketing and product teams to align strategies and ensure a cohesive approach to business development.Required skills include strong communication and interpersonal skills, as well as the ability to analyze data and trends critically. Candidates should have proven experience in sales or business development and demonstrate strong negotiation and problem-solving abilities. A post-graduate degree is necessary for this position. Successful candidates will be self-motivated, goal-oriented, and possess a drive to achieve results while adapting to changing market conditions.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. **Key Responsibilities:**- **Administrative Support:** Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- **Communication Handling:** Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- **Office Organization:** Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- **Record Keeping:** Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- **Assistance with Meetings:** Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.**Required Skills and Expectations:**Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.

We are looking for a reliable and organized Office Assistant to support our team in Nashik. The ideal candidate should have 2 to 3 years of experience and be comfortable working in an office environment.**Key Responsibilities:**- **Administrative Support:** Assist in managing day-to-day office operations to ensure smooth functioning. This includes maintaining files, scheduling appointments, and organizing meetings.- **Communication Management:** Handle incoming and outgoing communications, including emails and phone calls. Clear communication is essential to ensure all messages are promptly delivered.- **Document Preparation and Management:** Prepare documents, reports, and presentations as needed. You will need to ensure all documents are accurate and professionally formatted.- **Inventory Management:** Keep track of office supplies and equipment. You will be responsible for ordering and restocking materials to ensure everyone has what they need.- **Customer Service:** Greet visitors and assist them as required. Providing a positive first impression of the office is important for building good relationships.**Required Skills and Expectations:**- Strong organizational skills with attention to detail to manage various administrative tasks effectively.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software to create and manage documents and spreadsheets.- Excellent communication skills, both written and verbal, to interact professionally with colleagues and clients.- Ability to work independently and manage time effectively to meet deadlines.- A positive attitude and willingness to help others, fostering a collaborative work environment.

Here is a comprehensive Job Description for a Store Manager role. This version is tailored specifically for Industrial, Manufacturing, and Warehouse operations (managing raw materials, spare parts, and inventory control).(Note: If you meant a retail/showroom Store Manager instead, let me know and I can adjust it for you.)Job Title: Store Manager (Industrial / Inventory Control)Job SummaryWe are seeking an experienced and organized Store Manager to oversee our plant/warehouse store operations. The ideal candidate will be responsible for the complete lifecycle of inventory, including receipt, storage, issuance, and documentation of raw materials, engineering goods, tools, and finished products. You will ensure optimal stock levels, prevent inventory leakage, maintain strict 5S standards, and coordinate seamlessly with Production and Purchase departments.Key ResponsibilitiesInventory & Stock Management:Oversee daily receipts, inspections, storage, and issuance of all material (raw materials, consumables, tools, and spare parts).Maintain accurate inventory records in ERP/Tally and ensure zero variance between physical stock and system data.Establish and monitor minimum, maximum, and re-order levels to prevent stockouts or overstocking.Material Receipt & Inspection:Verify incoming materials against Purchase Orders (PO), Delivery Challans (DC), and invoices for quantity and quality.Coordinate with the Quality Control (QC) department for material clearance and handle rejection/returns to vendors.Warehouse Administration & 5S:Ensure proper layout, zoning, and bin allocation for quick retrieval and optimal space utilization.Implement and maintain 5S, FIFO (First-In-First-Out), and LIFO practices on the shop-floor store.Audits & Documentation:Conduct periodic physical stock verification and annual cyclical audits.Prepare daily, weekly, and monthly MIS reports regarding stock consumption, slow-moving items, and scrap status.Ensure all statutory documentation (Goods Receipt Notes/GRN, Material Requisition Notes) is accurately maintained.

We are seeking an organized and motivated Airport Manager to oversee the daily operations at the airport in Goa. This entry-level full-time position is perfect for individuals looking to start their career in airport management.The Airport Manager will be responsible for ensuring smooth airport operations, maintaining safety protocols, and delivering excellent customer service. Key responsibilities include:- **Daily Operations Management**: Oversee all airport activities, ensuring that flight schedules are adhered to and any delays are communicated effectively to passengers.- **Safety and Security Oversight**: Implement and enforce safety regulations to ensure the security of passengers, staff, and aircraft.- **Staff Coordination**: Work closely with various teams, such as ground staff and airline representatives, to ensure efficient and effective service.- **Customer Service**: Address passenger inquiries and complaints, ensuring a positive airport experience.- **Reporting and Documentation**: Maintain accurate records of airport operations, emergencies, and incidents, reporting them as necessary.Candidates for this role should possess strong communication skills and be able to handle stressful situations efficiently. Attention to detail and a good level of organizational ability is essential. The ideal candidate should be willing to learn and adapt quickly to the dynamic airport environment. A background in customer service or previous experience in a similar role is a plus, but not mandatory. Being punctual and reliable is crucial, as is the ability to work well in a team.

We are seeking a dedicated Airline Supervisor to join our team in Palamu. This is a full-time position for individuals who have completed at least the 10th grade. The ideal candidate will have some experience in customer service or supervisory roles, although freshers are encouraged to apply. **Key Responsibilities:**- **Oversee Daily Operations:** Ensure all airline activities, such as check-in and boarding, run smoothly and efficiently, helping passengers with any issues.- **Manage Staff:** Supervise the performance of airport staff, providing guidance and support to maintain high service standards.- **Ensure Compliance:** Adhere to airline policies and safety regulations to guarantee a safe and secure environment for both passengers and staff.- **Assist Passengers:** Address and resolve customer inquiries and complaints, ensuring a positive travel experience.- **Coordinate with Other Departments:** Work closely with various departments, including baggage handling and flight operations, to ensure timely services.**Required Skills and Expectations:**- Good communication skills are essential for interacting effectively with passengers and team members.- Strong problem-solving abilities will help you handle any issues that arise during operations.- Basic understanding of airline procedures will be beneficial, though on-the-job training will be provided.- A positive attitude and ability to remain calm under pressure are important for delivering excellent customer service.- Being a team player is crucial, as you will work closely with various staff members to achieve common goals.

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

Job Title : Tapas Restaurant ManagerExperience : 7-8 yearsJob Location : Udaipur , RajasthanRole & Responsibilities:Operations Management: Oversee daily floor operations, ensuring exceptional guest experiences and smooth service for 500+ covers.Financial Control: Manage budgeting, forecasting, and strict cost control measures to maximize profitability.Inventory & Stock: Supervise inventory management, stock rotation, and minimize wastage.Menu Expertise: Strong knowledge of Tapas cuisine, beverage pairings, and the ability to upsell effectively.Team Leadership: Train, mentor, and motivate floor staff to maintain high service standards and brand discipline.Qualification & Skills :Experience: 7-8 years of experience in restaurant management, strictly with reputed and premium Hotel brands.Skills: Exceptional communication, leadership, and interpersonal skills.

Job Title: Showroom ManagerLocation: UdaipurExperience: 4 to 8 years Automobile dealership / EV / retail sales Roles and ResponsibilitiesDrive showroom sales and achieve monthly targets Manage complete sales process (leads, follow-ups, test drives, conversion) Lead, train, and motivate sales team Ensure excellent customer experience and handle escalations Educate customers about EVs, charging, and government benefits Manage showroom operations (display, staff, floor management) Coordinate vehicle deliveries with service/logistics teams Maintain inventory visibility of vehicles and accessories Support marketing activities, events, and lead generation Prepare sales reports and ensure compliance with brand guidelines Qualifications & SkillsGraduate (Business/Marketing preferred) Experience in showroom or team handling preferred Sales & target achievement Team management Customer handling & communication Operations management Basic EV knowledge (preferred)

Job Title: Service Manager Location: UdaipurExperience: 5 to 10 years Roles & Responsibilities : 1 Manage daily operations of EV service workshop2 Ensure timely servicing, diagnostics, and repairs3 Maintain service quality and monitor turnaround time (TAT)4 Supervise and lead technicians and service staff5 Train team on EV technology and safety protocols6 Conduct performance reviews7 Ensure high customer satisfaction during service visits8 Handle and resolve customer complaints9 Oversee EV repairs (battery, motor, charging, electronics)10 Ensure safety while handling high-voltage systemsSkills & Qualifications :1 Diploma / Bachelors degree in Mechanical Engineering, Automobile Engineering, or related field2 Strong knowledge of automotive and EV systems3 Team leadership and workshop management4 Problem-solving and technical diagnostic skills5 Customer service and conflict resolution6 Inventory and spare parts management7 Knowledge of safety standards for high-voltage EV systems