Customer Management Jobs

Job description:Relationship Manager - Fractional Investment SolutionsLocation: Navi MumbaiDepartment: Sales & Business DevelopmentReports To: Team ManagerEmployment Type: Full-TimeAbout Supremus AngelSupremus Angel LLP is a fast-growing financial services company offering innovative investment solutions through a relationship-driven approach. We are committed to helping clients build wealth while providing our employees with excellent growth and career opportunities.Job SummaryWe are looking for energetic, ambitious, and relationship-driven individuals who are passionate about sales and client engagement. Whether you are an experienced sales professional or a fresher eager to build a rewarding career, this opportunity is for you.The ideal candidate should possess strong communication skills, confidence in interacting with clients, and the ability to thrive in a target-oriented environment. This role involves acquiring new clients, building long-term relationships, understanding investor requirements, and promoting the company's fractional investment solutions.If you enjoy networking, relationship building, client acquisition, and achieving goals, we would love to hear from you.Key ResponsibilitiesIdentify and connect with prospective clients through calls, referrals, networking, and business development activities.Build and maintain strong relationships with clients and investors.Understand client requirements and present suitable investment opportunities and solutions.Generate qualified leads and convert them into business opportunities.Conduct client meetings, presentations, and follow-up discussions.Achieve individual sales and revenue targets as assigned by management.Maintain regular communication with clients to ensure high engagement and satisfaction.Keep accurate records of client interactions, follow-ups, and business activities.Coordinate with internal teams to ensure smooth onboarding and client servicing.Participate in sales training programs, product briefings, and team meetings.Stay updated on industry trends, market developments, and company offerings.Contribute towards branch and team business objectives.Eligibility CriteriaGraduate in any discipline.Freshers with strong communication skills and a sales-oriented mindset are encouraged to apply.Experienced candidates from Financial Services, Banking, Insurance, Real Estate, Broking, Telecom, Hospitality, Education, Retail, B2B Sales, or any customer-facing industry are welcome.Strong verbal and written communication skills.Excellent interpersonal and relationship-building abilities.Positive attitude and willingness to learn.Ability to work in a fast-paced and target-driven environment.Preferred SkillsSales and business development aptitude.Client acquisition and relationship management skills.Negotiation and persuasion abilities.Strong networking and communication capabilities.Self-motivated and result-oriented approach.Basic knowledge of MS Office and CRM systems will be an added advantage.What We Are Looking ForIndividuals with a strong passion for sales and business growth.Candidates who enjoy meeting people and building long-term professional relationships.Professionals who are confident, proactive, and target-focused.Team players with a positive attitude and growth mindset.Freshers who are eager to learn and develop a successful career in financial services.Candidates willing to work in a performance-driven and target-oriented environment.Why Join Us?Opportunity to work in the growing fractional investment sector.Attractive incentive structure with high earning potential.Fast-track career growth based on performance.Comprehensive training and professional development support.Dynamic, target-driven, and growth-oriented work culture.Exposure to client relationship management and investment solutions.Recognition and rewards for outstanding performers.Preferred Candidate ProfileExcellent communication and presentation skills.Strong relationship-building capabilities.Comfortable with client meetings and business development activities.Goal-oriented with a strong desire to achieve and exceed targets.Immediate joiners will be preferred.Experience: Freshers to 5 YearsIndustry Preference: Financial Services, Banking, Insurance, Investments, Real Estate, Telecom, Retail, Hospitality, BPO, Education, and Other Sales-Oriented Industries.Work Schedule: Monday to FridayLocation: ThaneJoin Supremus Angel and become part of a fast-growing organization where your relationships, ambition, and performance can help shape a successful career in the financial services industry.Job Type: Full-timeWork Location: In person

Identify and develop new business opportunities through prospecting and networking.Present, promote, and sell products or services to prospective customers.Build and maintain strong relationships with existing and new clients.Conduct customer visits, meetings, and product demonstrations.Prepare and deliver sales proposals, quotations, and contracts.Negotiate pricing and terms to close sales deals.Achieve monthly, quarterly, and annual sales targets.Maintain accurate records of customer interactions in CRM systems.Monitor market trends, competitor activities, and customer needs.Coordinate with internal teams to ensure timely delivery and customer satisfaction.Follow up on leads and provide after-sales support when necessary.Prepare sales forecasts and activity reports for management.

We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player, capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.

DescriptionLee-On Homes Pvt. Ltd.Position: Sales Manager - Field VisitLocation: Bhubaneswar, OdishaSalary: 12,000 - 16,000 per month with incetives and BonusQualification: 10th Pass or Above Requirements: Own Bike and Valid Driving Licence are mandatory.Job Responsibilities:Visit property sites and meet prospective customers.Explain residential plots and property details.Generate leads and follow up with interested customers.Build good relationships with customers.Assist customers during property visits.Good communication skillsPositive attitude and willingness to learnFreshers and experienced candidates can apply.Interested candidates, contact us today to apply!Contact Us - 9337199276Lee-On Homes Pvt. Ltd.Build Your Career With UsPay: 12,000.00 - 16,000.00 per monthWork Location: In person

Job Summaryit is looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions. b2b is preferedKey ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.If you are interested ,so please share ur cv.

As a Field Sales Executive, you will play a crucial role in promoting our products and expanding our business in Barrackpur, North 24 Parganas. Your main tasks will involve visiting customers to generate leads, achieving sales targets, and building strong client relationships in your assigned territory.Key responsibilities include:- Visiting customers regularly to understand their needs and present our products effectively.- Generating leads through conversations and networking to identify new sales opportunities.- Promoting our products and ensuring customers are informed about our offerings.- Achieving set sales targets to contribute to the overall growth of the company.- Building and maintaining strong relationships with clients for repeat business and referrals.To succeed in this role, you must have the ability to communicate clearly and persuasively. You should be proactive, enthusiastic, and possess good interpersonal skills to connect with customers effectively. A valid driving licence is essential for fieldwork, and you must be prepared for travel within your territory. This is a full-time position that requires you to work from the office. You will need to be organized and capable of managing your schedule to maximize customer visits. The ideal candidate should have completed at least the 10th grade and have a strong willingness to learn and grow in a sales environment. A vehicle for travel and a mobile device will be necessary to perform your duties effectively.

We are looking for a dedicated Shop Helper to join our team in Bardoli Surat. This is a full-time position ideal for individuals seeking to gain experience and contribute to a team dynamic.Key Responsibilities:1. Assist with Daily Operations: You will support the shop by helping with tasks such as stocking shelves, organizing merchandise, and ensuring that displays are tidy and appealing to customers.2. Customer Service Support: Engaging with customers to help them find products, answering their queries, and ensuring a positive shopping experience will be part of your job.3. Inventory Management: You will assist in keeping track of stock levels and alerting supervisors when items need to be reordered or restocked.4. Cleaning and Maintenance: A crucial part of the role is maintaining a clean and organized work environment, including cleaning workspaces and ensuring safety protocols are followed.Required Skills and Expectations:Candidates should have completed at least the 10th grade and be comfortable working in a team-oriented environment. Being male is essential for this role, as specified in the job details. No prior experience is necessary, making this an excellent opportunity for those looking to start their career. Candidates should possess good communication skills and a willingness to learn and follow instructions effectively. A strong work ethic and a positive attitude will be highly valued in this role.

Job SummaryWe are looking for an experienced Sales Manager to lead the B2B sales team, manage IndiaMART and other B2Bportal leads, develop new customers and expand the company's business across different markets and regions. Thecompany operates manufacturing plants in Ghaziabad, Uttar Pradesh and Ahmedabad, Gujarat.Key Responsibilities Manage and guide the B2B Sales Team and achieve monthly sales targets. Track each salespersons calls, meetings, quotations, follow-ups and order conversions. Conduct daily/weekly sales review meetings and discuss performance gaps. Provide regular sales training, product training and negotiation guidance to the team. Support team members in high-value enquiries and difficult customer negotiations. Monitor individual performance and take corrective action where required. Handle IndiaMART and other B2B portal enquiries and ensure timely follow-up. Convert leads into sales through calls, meetings, quotations and negotiations. Expand business across India by identifying new markets, industries, customers, dealers and distributors. Develop new B2B customers and maintain strong relationships with existing customers. Identify opportunities for market expansion and revenue growth using both manufacturing locations. Explore new territories and business segments for company growth. Monitor sales pipeline, quotations, follow-ups and order closures. Conduct regular team performance reviews and provide training and guidance. Coordinate with the Ghaziabad and Ahmedabad manufacturing plants for smooth order execution and delivery. Prepare daily/weekly/monthly sales reports and sales forecasts for management.Required Skills 3-7 years of experience in B2B/Industrial Sales. Experience in IndiaMART/B2B portal lead handling. Strong team management and leadership skills. Excellent communication, negotiation and customer-handling skills. Strong business development and market expansion skills. Target-oriented and result-driven approach. Good knowledge of MS Excel/Google Sheets and CRM. Experience in racking, storage systems, manufacturing or industrial products will be preferred.

ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.

Hiring: CRM Marketing SpecialistLocation: BangaloreExperience: 6-9 YearsWe are looking for an experienced CRM Marketing Specialist to manage customer engagement campaigns, improve retention, and drive conversions through data-driven marketing strategies.Key Responsibilities:Plan and execute CRM campaigns across email, SMS, push notifications, and other channels.Develop customer segmentation, personalization, and lifecycle marketing strategies.Analyze campaign performance, conversion rates, retention, and customer engagement.Manage CRM platforms, customer databases, and campaign automation.Conduct A/B testing and optimize campaign effectiveness.Collaborate with sales, digital marketing, and analytics teams.Prepare campaign reports and recommend improvements based on customer insights.Key Skills: CRM Marketing, Salesforce Marketing Cloud, Email Marketing, Customer Segmentation, Marketing Automation, Lifecycle Marketing, Campaign Management, Customer Retention, A/B Testing, Marketing Analytics

We are looking for a Customer Service Manager to join our team in Mumbai. This role requires a dedicated individual with 1 to 5 years of experience who is passionate about visiting clients and providing service. nnKey responsibilities include:nn- Team Leadership: You will oversee a team of customer service representatives, ensuring they have the resources and support they need to assist customers effectively.n n- Customer Interaction: You will handle escalated customer inquiries and complaints, providing solutions and maintaining a high level of customer satisfaction.nn- Training and Development: You will conduct training sessions to enhance the skills of the customer service team, ensuring they are knowledgeable about products and services.nn- Performance Monitoring: You will track and analyze team performance metrics to identify areas for improvement and implement strategies for enhancing service quality.nn- Process Improvement: You will work on developing and implementing customer service policies and procedures to optimize operations and customer interactions.nnRequired skills include strong communication abilities, problem-solving skills, and experience in managing teams. You should also be detail-oriented, organized, and capable of working independently from home. A graduate degree is necessary, and familiarity with customer service software or tools will be advantageous. A positive attitude and a commitment to customer satisfaction are essential for success in this role.

We are looking for a dedicated Project Manager with experience in real estate to oversee various projects and sites in and around Yamunanagar. The ideal candidate will be responsible for managing the planning, execution, and delivery of projects while ensuring they meet company standards and deadlines.Key responsibilities include effectively managing multiple real estate projects, coordinating with different teams, and ensuring all tasks are completed timely and efficiently. The Project Manager will also monitor project progress, manage site visits, and communicate with various stakeholders, ensuring that all site activities are carried out seamlessly.To succeed in this role, candidates must possess a graduate degree and have 2 to 5 years of relevant experience in project management. Strong leadership skills and the ability to manage teams are essential, along with excellent communication and organizational skills. Familiarity with project management tools and software is also beneficial.The position requires fieldwork and travel to various project sites in Yamunanagar and the surrounding areas. A valid driving license is mandatory for site visits, and candidates should be prepared to work from the office. The working schedule follows standard office hours, and successful candidates will need to remain flexible to meet project demands.This role is most suitable for male candidates who meet the specified requirements, bringing professionalism and expertise in real estate project management.

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.

Senior Executive / Assistant Manager - SalesLocation: BangaloreExperience: 4-5 YearsIndustry: Logistics / Freight ForwardingWe are hiring a Sales professional with strong experience in logistics and freight forwarding to drive business development and client acquisition in Bangalore.Key ResponsibilitiesGenerate new business through field sales and client visits.Develop and maintain relationships with importers and exporters.Handle Air Import, Air Export, Sea Import & Sea Export services.Generate leads, negotiate with clients, and achieve sales targets.Coordinate with internal teams for smooth shipment execution and customer service.RequirementsGraduate with 4-5 years of relevant Logistics/Freight Forwarding sales experience.Strong knowledge of Air & Sea Import/Export.Established importer/exporter client base in Bangalore preferred.Kannada & English mandatory; Tamil/Hindi is an advantage.Immediate joiners or short notice preferred.

Job Summary We are seeking a dynamic and results-oriented Resident Sales Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, and ensuring customer satisfaction. The role requires a sales acumen expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Conduct Presentations and Demonstration as necessary. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree OR Diploma in any field. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales preferably (industrial sales). Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events. Benefits Competitive salary and performance-based incentives. Professional development and training opportunities. Company-provided transportation or travel allowance. Supportive and collaborative work environment.

We are looking for a Warehouse Officer to oversee our warehouse operations in Kharkhoda. The ideal candidate should have 2 to 8 years of experience in warehouse management and possess strong leadership skills.Key Responsibilities:- Supervise Warehouse Operations: You will manage day-to-day activities in the warehouse to ensure smooth operation, including receiving, storing, and shipping goods.- Lead Staff: You will oversee warehouse personnel, providing training and guidance to ensure all team members perform their roles effectively.- Manage Inventory: You will maintain accurate inventory records, monitor stock levels, and ensure items are handled properly to minimize losses or damage.- Implement Safety Practices: You will enforce safety regulations and protocols to ensure a safe working environment for all employees.- Coordinate with Other Departments: You will collaborate with procurement, sales, and logistics to streamline the process of order fulfillment and meet deadlines.- Analyze Performance Metrics: You will track warehouse performance data and implement improvements based on analysis to increase efficiency and reduce costs.Required skills and expectations include:- Proven experience in warehouse management and a solid understanding of warehouse procedures.- Strong leadership abilities and excellent communication skills to effectively manage a team.- Proficiency in inventory management software and familiarity with relevant tools and technologies.- Ability to solve problems quickly and effectively in a fast-paced environment.- Strong organizational skills and attention to detail to manage multiple tasks efficiently.We welcome candidates who are motivated and ready to contribute to our operations.If you are interested please share ur cv.

We are looking for a Warehouse Officer to oversee our warehouse operations in Kharkhoda. The ideal candidate should have 2 to 8 years of experience in warehouse management and possess strong leadership skills.Key Responsibilities:- Supervise Warehouse Operations: You will manage day-to-day activities in the warehouse to ensure smooth operation, including receiving, storing, and shipping goods.- Lead Staff: You will oversee warehouse personnel, providing training and guidance to ensure all team members perform their roles effectively.- Manage Inventory: You will maintain accurate inventory records, monitor stock levels, and ensure items are handled properly to minimize losses or damage.- Implement Safety Practices: You will enforce safety regulations and protocols to ensure a safe working environment for all employees.- Coordinate with Other Departments: You will collaborate with procurement, sales, and logistics to streamline the process of order fulfillment and meet deadlines.- Analyze Performance Metrics: You will track warehouse performance data and implement improvements based on analysis to increase efficiency and reduce costs.Required skills and expectations include:- Proven experience in warehouse management and a solid understanding of warehouse procedures.- Strong leadership abilities and excellent communication skills to effectively manage a team.- Proficiency in inventory management software and familiarity with relevant tools and technologies.- Ability to solve problems quickly and effectively in a fast-paced environment.- Strong organizational skills and attention to detail to manage multiple tasks efficiently.We welcome candidates who are motivated and ready to contribute to our operations.

Identify and develop new business opportunities through prospecting and networking.Present, promote, and sell products or services to prospective customers.Build and maintain strong relationships with existing and new clients.Conduct customer visits, meetings, and product demonstrations.Prepare and deliver sales proposals, quotations, and contracts.Negotiate pricing and terms to close sales deals.Achieve monthly, quarterly, and annual sales targets.Maintain accurate records of customer interactions in CRM systems.Monitor market trends, competitor activities, and customer needs.Coordinate with internal teams to ensure timely delivery and customer satisfaction.Follow up on leads and provide after-sales support when necessary.Prepare sales forecasts and activity reports for management.

Identify and develop new business opportunities through prospecting and networking.Present, promote, and sell products or services to prospective customers.Build and maintain strong relationships with existing and new clients.Conduct customer visits, meetings, and product demonstrations.Prepare and deliver sales proposals, quotations, and contracts.Negotiate pricing and terms to close sales deals.Achieve monthly, quarterly, and annual sales targets.Maintain accurate records of customer interactions in CRM systems.Monitor market trends, competitor activities, and customer needs.Coordinate with internal teams to ensure timely delivery and customer satisfaction.Follow up on leads and provide after-sales support when necessary.Prepare sales forecasts and activity reports for management.

Identify and develop new business opportunities through prospecting and networking.Present, promote, and sell products or services to prospective customers.Build and maintain strong relationships with existing and new clients.Conduct customer visits, meetings, and product demonstrations.Prepare and deliver sales proposals, quotations, and contracts.Negotiate pricing and terms to close sales deals.Achieve monthly, quarterly, and annual sales targets.Maintain accurate records of customer interactions in CRM systems.Monitor market trends, competitor activities, and customer needs.Coordinate with internal teams to ensure timely delivery and customer satisfaction.Follow up on leads and provide after-sales support when necessary.Prepare sales forecasts and activity reports for management.

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.