Customer Management Jobs

We are seeking an organized and motivated Airport Manager to oversee the daily operations at the airport in Goa. This entry-level full-time position is perfect for individuals looking to start their career in airport management.The Airport Manager will be responsible for ensuring smooth airport operations, maintaining safety protocols, and delivering excellent customer service. Key responsibilities include:- **Daily Operations Management**: Oversee all airport activities, ensuring that flight schedules are adhered to and any delays are communicated effectively to passengers.- **Safety and Security Oversight**: Implement and enforce safety regulations to ensure the security of passengers, staff, and aircraft.- **Staff Coordination**: Work closely with various teams, such as ground staff and airline representatives, to ensure efficient and effective service.- **Customer Service**: Address passenger inquiries and complaints, ensuring a positive airport experience.- **Reporting and Documentation**: Maintain accurate records of airport operations, emergencies, and incidents, reporting them as necessary.Candidates for this role should possess strong communication skills and be able to handle stressful situations efficiently. Attention to detail and a good level of organizational ability is essential. The ideal candidate should be willing to learn and adapt quickly to the dynamic airport environment. A background in customer service or previous experience in a similar role is a plus, but not mandatory. Being punctual and reliable is crucial, as is the ability to work well in a team.

Job Description

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core ResponsibilitiesInquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

DESCRIPTIONImmigration sales consultants have many responsibilities, including:Counseling clients: Providing information on immigration laws and policies, and offering a fair evaluation of a client's profileSelling services: Promoting immigration products and services to clients over the phone, by email, and in personMeeting targets: Developing action plans and schedules to meet sales targetsFollowing up: Following up on leads and inquiries, and providing ongoing guidance and adviceBuilding relationships: Developing and maintaining strong client relationshipsProviding information: Providing clear information on programs offered and countries where visa and immigration services are availableProviding a career strategy: Creating a customized global career strategy for clientsImmigration sales consultants may also need to:Manage inbound and outbound leadsRespond to inquiries using pre-set templatesWork within strict timelinesCommunicate with authorities and clients consistentlyTailor the process to suit the clientHire translators if necessaryHave a strong understanding of border control procedures and related legislationContact Person - Padam ChandLocation - C -71A 1st floor Shivalik MalviyaNagarNewDelhi Landmark IDBI Bank

Key ResponsibilitiesFront Desk Handling: Greet walk-in visitors, clients, or vendors politely; answer, screen, and route incoming phone calls to the appropriate department.Documentation & Data Entry: Maintain physical filing systems and perform basic data entry tasks (such as updating attendance logs, basic expense tracking, or client lists) using MS Excel or Word.Office Maintenance & Inventory: Monitor and manage office utilities and supplies (stationery, pantry items, drinking water, printing paper). Coordinate reorders within budgeted limits.Dispatch & Couriers: Handle all incoming and outgoing mail, couriers, and packages. Maintain an accurate inward/outward register.Coordination & Housekeeping Supervision: Supervise housekeeping staff to ensure that cabins, conference rooms, and the main office area remain perfectly clean and organized throughout the day.Banking & Outdoor Errands: Handle occasional out-of-office tasks when needed, such as depositing checks at the bank, fetching vital prints, or picking up urgent office supplies.Meeting Support: Organize sitting arrangements for internal meetings, schedule conference rooms, and arrange basic hospitality (tea/water) for guests.

Meat CutterBelgium - Food Processing & ManufacturingSalaryEUR 2,100 - 2,700 per month (gross) Contract Type2-Year Employment Contract Experience RequiredMinimum 1 year in food processing, meat industry or factory work Work LocationFlanders Region, BelgiumShift PatternEarly morning shifts (04:00-12:00 and 12:00-20:00 rotation) AccommodationShared accommodation arranged by employer Visa / Work PermitEmployer-sponsored Schengen work visa Posting RefEU-05-2025ABOUT THE ROLEBelgium is home to several of Europe's largest meat processing and food manufacturing facilities. We are recruiting Food Factory Workers for a well-established processing plant in Flanders. The role involves working in a modern, temperature-controlled environment with strict hygiene and quality standards. This is a high-demand, well-compensated role for candidates with prior food industry experience.KEY RESPONSIBILITIES Cutting, trimming, deboning and portioning meat products to client specifications Operating food processing and slicing machinery following training Monitoring product quality and removing any non-conforming items from the line Packing finished meat products into trays, boxes and vacuum-seal bags Following HACCP food safety and hygiene standards at all times Cleaning and sanitising workstation, machinery and cold room areas between batches Handling cold storage and chilled/frozen goods safely Completing production records and reporting wastage or breakdowns to supervisorsCANDIDATE REQUIREMENTS Minimum 1 year of experience in food processing, meat cutting or factory work Ability to work in cold environments (2C to 10C) for full shifts Basic English communication; Dutch or French not mandatory Knowledge of food hygiene and HACCP practices preferred Physically fit with good manual dexterity and hand-eye coordination Reliable, disciplined and able to maintain focus on a fast-moving production line Age between 22 and 45 years Valid passport and clean food industry medical certificateWHAT WE OFFER Salary EUR 2,100-2,700/month plus shift differential and overtime premium Employer-arranged shared accommodation near the plant Belgian mandatory health insurance (Mutualit / Ziekenfonds) Work visa sponsored and processed by employer Annual bonus and seniority increment after first year Paid Belgian statutory holidays (10 public + 20 leave days per year) Safety clothing, gloves, protective gear and work boots provided free Canteen meals at subsidised rates during working shiftsIMPORTANT DISCLAIMER - PLEASE READ CAREFULLYThis job opportunity is facilitated by a registered overseas recruitment consultancy operating under applicable Indian & international labour laws. Our professional placement assistance fee is applicable ONLY after your profile has been formally shortlisted by the employer and a written offer/confirmation has been received.NO ADVANCE PAYMENT of any kind is collected at the enquiry, counselling, or application stage. Complete and transparent fee disclosure is provided in writing before any financial commitment is made by the candidate.Beware of fraud: Legitimate placement agencies never demand money before profile confirmation. If anyone asks for upfront payment claiming to represent this posting, please report immediately.HOW TO APPLYInterested candidates should submit the following documents to our consultancy: Updated CV / Resume with complete work history and contact details Education certificates and mark sheets (scanned copies) ITI / Diploma / Trade certificates (if applicable) Passport copy (front and back page; minimum validity as specified above) Recent passport-size photograph (white background) Experience letters or reference letters from previous employersOur Screening Process:Step 1: Submit your documents Step 2: Profile review within 48-72 hours Step 3: Shortlisted candidates contacted for telephonic screening Step 4: Employer interview arranged Step 5: Offer letter issued Step 6: Visa processing beginsNote: Only shortlisted candidates will be contacted. Please ensure all documents submitted are genuine and verifiable. Submission of false documents will result in immediate disqualification.

We are seeking a Back Office Assistant in Sector 37, Faridabad, who will play a crucial role in ensuring smooth operations within the organization. The ideal candidate will have 2 to 5 years of experience and a graduate degree.Key Responsibilities:- **Data Management**: Maintain and update company records, ensuring all information is accurate and easily accessible. This includes entering data into databases and performing regular audits to verify data integrity.- **Documentation**: Prepare and process important documents, including reports, correspondence, and records. You will ensure that all documents are organized and stored properly for quick retrieval.- **Communication Support**: Assist in internal and external communications by managing emails and phone calls, forwarding important messages and coordinating effectively with different departments.- **Administrative Assistance**: Provide general administrative support to teams, which may involve scheduling meetings, organizing files, and managing office supplies.- **Report Generation**: Compile and assist in the preparation of reports related to various functions of the business. This may include financial reports, project updates, and performance metrics.Required Skills and Expectations:The candidate must possess excellent organizational skills with a keen eye for detail. Proficiency in Microsoft Office, particularly Excel and Word, is essential. Strong communication skills, both written and verbal, are necessary for effective interaction with team members and clients. A proactive attitude in problem-solving and multitasking is expected, along with a commitment to maintaining confidentiality.

We are hiring for digital promoters, who drives brand awareness and customer acquisition online. Responsibilities like executing social media campaigns, running paid ads, and optimizing online content. This role blends digital strategy with promotional outreach to boost online sales and audience engagement.Key ResponsibilitiesSocial Media Management: Create, schedule, and optimize engaging posts across platforms (Instagram, X, Facebook, LinkedIn).Campaign Execution: Develop and manage digital advertising campaigns, including Pay-Per-Click (PPC) and display ads.Content Creation: Produce compelling copy, graphics, and multimedia to promote products or services.Analytics & Reporting: Track key performance indicators (KPIs) like conversion rates, click-through rates, and Return on Ad Spend (ROAS).Audience Engagement: Respond to online comments, build community relationships, and address customer inquiries.Essential RequirementsTechnical Skills: Familiarity with digital tools like Google Analytics, Meta Business Suite, and email marketing platformsCreative Mindset: Strong copywriting and visual design abilities with a keen eye for marketing trends.Analytical Skills: Ability to interpret web traffic and ad metrics to adjust and improve promotional strategies.Communication: Excellent verbal and written communication skills to articulate the brand's voice.

Experience in warehouse operations and team supervision.Knowledge of inventory management systems and warehouse processes.Good leadership, communication, and problem-solving skills.Ability to work in shifts and manage multiple tasks effectively.

We are looking for a reliable and hardworking Shop Helper to join our team in Nashik. This is a full-time position suitable for candidates with little to no experience, making it ideal for those just starting their careers.As a Shop Helper, your key responsibilities will include assisting in daily shop operations, helping to keep the shop organized and clean, and supporting staff with various tasks. You will be responsible for organizing inventory, ensuring that items are stored properly, and restocking shelves as needed. Additionally, you will assist customers by answering basic questions and directing them to the right products.To be successful in this role, you should have a strong work ethic and be able to work well in a team. Attention to detail is important, as you will need to maintain an orderly environment. Good communication skills are necessary to interact with both customers and team members. You should also be able to follow instructions carefully and complete tasks efficiently.A basic understanding of shop processes and products is a plus, but not required. A positive attitude and a willingness to learn are essential, as there will be opportunities to grow within the company. We welcome all applicants who have completed at least their 10th grade education and are ready to contribute to our dynamic team.

We are looking for enthusiastic and customer-focused candidates to join our growing team.Position: Customer Support ExecutiveWork Mode: Work From HomeSalary: Up to 26,000 per monthWorking Days: 5 Days a WeekShift: Rotational ShiftTraining: Company ProvidedLaptop: Company ProvidedWi-Fi Support: Company ProvidedResponsibilities:Handle customer queries through calls, chats, and emails.Provide accurate information and resolve customer concerns.Maintain professional communication with customers.Ensure high customer satisfaction and service quality.Update customer records and maintain reports.Eligibility:Minimum 12th Pass / Graduate.Good Hindi and basic English communication skills.Basic computer knowledge.Freshers and Experienced candidates can apply.Immediate joiners preferred.Benefits: Work From Home Opportunity Fixed Salary up to 26,000 5 Days Working Company Paid Training Free Laptop Provided Wi-Fi Support Provided Career Growth OpportunitiesApply NowInterested candidates can share their updated resume or contact us for further details.

Job Title : Tapas Restaurant ManagerExperience : 7-8 yearsJob Location : Udaipur , RajasthanRole & Responsibilities:Operations Management: Oversee daily floor operations, ensuring exceptional guest experiences and smooth service for 500+ covers.Financial Control: Manage budgeting, forecasting, and strict cost control measures to maximize profitability.Inventory & Stock: Supervise inventory management, stock rotation, and minimize wastage.Menu Expertise: Strong knowledge of Tapas cuisine, beverage pairings, and the ability to upsell effectively.Team Leadership: Train, mentor, and motivate floor staff to maintain high service standards and brand discipline.Qualification & Skills :Experience: 7-8 years of experience in restaurant management, strictly with reputed and premium Hotel brands.Skills: Exceptional communication, leadership, and interpersonal skills.

Delhi Chai CafeJob Title : Cafe Associate / F&B Service Staff Location: Kolkata, Southern Avenue ( South Kolkata)

We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively

We are seeking a dedicated Airline Supervisor to join our team in Palamu. This is a full-time position for individuals who have completed at least the 10th grade. The ideal candidate will have some experience in customer service or supervisory roles, although freshers are encouraged to apply. **Key Responsibilities:**- **Oversee Daily Operations:** Ensure all airline activities, such as check-in and boarding, run smoothly and efficiently, helping passengers with any issues.- **Manage Staff:** Supervise the performance of airport staff, providing guidance and support to maintain high service standards.- **Ensure Compliance:** Adhere to airline policies and safety regulations to guarantee a safe and secure environment for both passengers and staff.- **Assist Passengers:** Address and resolve customer inquiries and complaints, ensuring a positive travel experience.- **Coordinate with Other Departments:** Work closely with various departments, including baggage handling and flight operations, to ensure timely services.**Required Skills and Expectations:**- Good communication skills are essential for interacting effectively with passengers and team members.- Strong problem-solving abilities will help you handle any issues that arise during operations.- Basic understanding of airline procedures will be beneficial, though on-the-job training will be provided.- A positive attitude and ability to remain calm under pressure are important for delivering excellent customer service.- Being a team player is crucial, as you will work closely with various staff members to achieve common goals.

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

Guest relations executive provides guests with insightful recommendations on the areas cultural, shopping and dining & entertainment establishments; gives interesting and vivid descriptions in a concise and appropriate manner; creates highly personalized guest experiences.Guest Relations Executive Duties & ResponsibilitiesTo write an effective guest relations executive job description, begin by listing detailed duties, responsibilities and expectations. We have included guest relations executive job description templates that you can modify and use.Sample responsibilities for this position include:Has full knowledge of all products and is able to confidently give descriptions to a customerCarry out any other reasonable duties as assigned by the Outlet Manager/ Assistant Manager/ Team Leader or Senior ManagementAscertain additional requirements of pashmina, reading glasses, bag hangerTo assist department objective in order to achieve targets (Sirius/ Up selling )Is able to spot a sales opportunity to upsell products and service to existing or potential guestsIs able to make simple decisions that affect their own work or the customers experience in a positive mannerTo understand and comply with all local licensing laws and to promote responsible service of alcoholHas a full understanding and can when asked explain the brand concept, history and visionIs required to be immaculate and presentable and understand the importance of first impressionsEnsures problems are dealt with immediately and proactively with the support of OMHR APARNA - 9875678239

We are looking for a reliable and organized Office Assistant to support our team in Nashik. The ideal candidate should have 2 to 3 years of experience and be comfortable working in an office environment.**Key Responsibilities:**- **Administrative Support:** Assist in managing day-to-day office operations to ensure smooth functioning. This includes maintaining files, scheduling appointments, and organizing meetings.- **Communication Management:** Handle incoming and outgoing communications, including emails and phone calls. Clear communication is essential to ensure all messages are promptly delivered.- **Document Preparation and Management:** Prepare documents, reports, and presentations as needed. You will need to ensure all documents are accurate and professionally formatted.- **Inventory Management:** Keep track of office supplies and equipment. You will be responsible for ordering and restocking materials to ensure everyone has what they need.- **Customer Service:** Greet visitors and assist them as required. Providing a positive first impression of the office is important for building good relationships.**Required Skills and Expectations:**- Strong organizational skills with attention to detail to manage various administrative tasks effectively.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software to create and manage documents and spreadsheets.- Excellent communication skills, both written and verbal, to interact professionally with colleagues and clients.- Ability to work independently and manage time effectively to meet deadlines.- A positive attitude and willingness to help others, fostering a collaborative work environment.

Here is a comprehensive Job Description for a Store Manager role. This version is tailored specifically for Industrial, Manufacturing, and Warehouse operations (managing raw materials, spare parts, and inventory control).(Note: If you meant a retail/showroom Store Manager instead, let me know and I can adjust it for you.)Job Title: Store Manager (Industrial / Inventory Control)Job SummaryWe are seeking an experienced and organized Store Manager to oversee our plant/warehouse store operations. The ideal candidate will be responsible for the complete lifecycle of inventory, including receipt, storage, issuance, and documentation of raw materials, engineering goods, tools, and finished products. You will ensure optimal stock levels, prevent inventory leakage, maintain strict 5S standards, and coordinate seamlessly with Production and Purchase departments.Key ResponsibilitiesInventory & Stock Management:Oversee daily receipts, inspections, storage, and issuance of all material (raw materials, consumables, tools, and spare parts).Maintain accurate inventory records in ERP/Tally and ensure zero variance between physical stock and system data.Establish and monitor minimum, maximum, and re-order levels to prevent stockouts or overstocking.Material Receipt & Inspection:Verify incoming materials against Purchase Orders (PO), Delivery Challans (DC), and invoices for quantity and quality.Coordinate with the Quality Control (QC) department for material clearance and handle rejection/returns to vendors.Warehouse Administration & 5S:Ensure proper layout, zoning, and bin allocation for quick retrieval and optimal space utilization.Implement and maintain 5S, FIFO (First-In-First-Out), and LIFO practices on the shop-floor store.Audits & Documentation:Conduct periodic physical stock verification and annual cyclical audits.Prepare daily, weekly, and monthly MIS reports regarding stock consumption, slow-moving items, and scrap status.Ensure all statutory documentation (Goods Receipt Notes/GRN, Material Requisition Notes) is accurately maintained.

Key ResponsibilitiesLogistics & Fleet Management: Plan, manage, and coordinate all inbound and outbound logistics. Oversee fleet operations, transport vendor management, and route optimization to ensure timely deliveries.Warehouse & Inventory Control: Oversee warehouse layout, space utilization, and inventory management. Implement strict inventory control measures to minimize variances, damages, and shrinkage.Order Fulfillment: Ensure accurate and efficient order processing, picking, packing, and dispatching in accordance with customer service level agreements (SLAs).Cost & Budget Management: Monitor and control distribution, freight, and warehousing costs. Analyze data to identify bottlenecks and implement cost-saving initiatives.Vendor & Stakeholder Management: Negotiate rates and contracts with third-party logistics (3PL) providers, transporters, and packaging suppliers. Collaborate with sales and production teams to align supply with market demand.Compliance & Safety: Ensure all distribution and warehouse activities comply with safety regulations, labor laws, and statutory transport requirements. Maintain high standards of workplace safety.

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

Job Title: Showroom ManagerLocation: UdaipurExperience: 4 to 8 years Automobile dealership / EV / retail sales Roles and ResponsibilitiesDrive showroom sales and achieve monthly targets Manage complete sales process (leads, follow-ups, test drives, conversion) Lead, train, and motivate sales team Ensure excellent customer experience and handle escalations Educate customers about EVs, charging, and government benefits Manage showroom operations (display, staff, floor management) Coordinate vehicle deliveries with service/logistics teams Maintain inventory visibility of vehicles and accessories Support marketing activities, events, and lead generation Prepare sales reports and ensure compliance with brand guidelines Qualifications & SkillsGraduate (Business/Marketing preferred) Experience in showroom or team handling preferred Sales & target achievement Team management Customer handling & communication Operations management Basic EV knowledge (preferred)

Job Title: Service Manager Location: UdaipurExperience: 5 to 10 years Roles & Responsibilities : 1 Manage daily operations of EV service workshop2 Ensure timely servicing, diagnostics, and repairs3 Maintain service quality and monitor turnaround time (TAT)4 Supervise and lead technicians and service staff5 Train team on EV technology and safety protocols6 Conduct performance reviews7 Ensure high customer satisfaction during service visits8 Handle and resolve customer complaints9 Oversee EV repairs (battery, motor, charging, electronics)10 Ensure safety while handling high-voltage systemsSkills & Qualifications :1 Diploma / Bachelors degree in Mechanical Engineering, Automobile Engineering, or related field2 Strong knowledge of automotive and EV systems3 Team leadership and workshop management4 Problem-solving and technical diagnostic skills5 Customer service and conflict resolution6 Inventory and spare parts management7 Knowledge of safety standards for high-voltage EV systems

Job Titlle- Medical Sales RepresentativeJob Loacation- Raipur, chattisgarhExperience ; 1 to 2 Year in Cardio & Diabetic segment (Mandatory)Roles & ResponsibilitiesPromote and sell the companys Cardio and Diabetic portfolio to Cardiologists, Diabetologists, and General Physicians. Build and maintain long-term professional relationships with Key Opinion Leaders (KOLs) and institutional stakeholders Consistently meet or exceed monthly and annual sales volume and value targets. Monitor competitor activities, market trends, and pricing strategies to provide actionable feedback to the management team.Conduct high-quality scientific presentations and product demonstrations to doctors and paramedical staff. Maintain accurate records of daily calls, chemist availability, and stockist inventory through CRM/Reporting tools.Qualification & SkillsBachelors degree in Pharmacy (B.Pharm), Science (B.Sc), or a related field. Exceptional verbal and written English communication skills.Proven ability to influence prescribing habits through ethical and scientific promotion. High energy levels, polished presentation skills, and a strong work ethic.Deep understanding of cardiovascular diseases, diabetes management, and the relevant pharmacological treatments.