Customer Management Jobs

1. Conduct market research to identify selling possibilities and evaluate customer needs.2. Actively seek out new sales opportunities through physical cold calling, networking, and social media.3. Set up meetings with potential clients and listen to their needs.4. Prepare and deliver appropriate presentations on products and services.5. Participate on behalf of the company in exhibitions or conferences.6. Negotiate and conclude the orders.7. Collaborate with team members to achieve better results.8. Gather feedback from customers or prospects and share with internal teams.9. Willingness to travel extensively.10. Servicing its current accounts.11. Any other tasks as suggested by the Management Team.

As a Sales Manager, you will lead the sales operations located in Kushalnagar, Kodagu. This role involves structuring profitable sales deals while ensuring a high level of customer satisfaction. You will be responsible for exceeding sales quotas and driving the team towards achieving ambitious targets.Key responsibilities include:- Structuring Deals: You will creatively construct sales deals that maximize profitability while keeping customer needs in focus.- Exceeding Quotas: Your proven ability to meet and surpass sales targets will be essential in driving the company's growth.- Communication: Strong verbal and written communication skills are required for effective interaction with customers, staff, and stakeholders.Required skills and expectations include:- You should have a track record of inspiring, motivating, and mentoring sales staff, fostering a positive and productive team environment.- A diploma is mandatory for this position.- You should possess a strong understanding of sales dynamics and customer relationship management.- Experience of 7 years or more in a relevant field is expected.This full-time position requires you to work from the office in Kushalnagar. The work environment may involve some fieldwork and travel as necessary. A valid driver's license and appropriate documents will be essential for this role. Embrace this opportunity if you have the passion and skills to lead a dynamic sales team.

Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).

We are looking for Solar Field Executives/Vendors to support solar-related field activities, customer coordination, site visits, lead generation, and installation/project coordination. The candidate should be comfortable with field work and have good communication and customer-handling skills.Company: Madeline Infratech Pvt. Ltd. (MIPL)Job Title: Solar Field Executive / Solar VendorIndustry: Solar Energy / Renewable EnergyEmployment Type: Full-time / Field WorkSalary: 20,000 per monthAnnual Salary: 2,40,000 per yearExperience: 1-4 years;

Key ResponsibilitiesPlan, manage, and monitor day-to-day operational activities.Develop and implement operational strategies to improve productivity and efficiency.Ensure smooth coordination between departments to achieve business objectives.Monitor operational performance and prepare management reports.Establish and enforce operational policies, processes, and quality standards.Manage budgets, resource allocation, and cost-control initiatives.Oversee inventory, procurement, logistics, and supply chain operations, where applicable.Lead, mentor, and develop operational teams to achieve performance goals.Identify process improvement opportunities and implement best practices.Ensure compliance with company policies, legal requirements, and safety standards.Resolve operational issues and implement corrective actions.Drive customer satisfaction through efficient service delivery and operational excellence.

We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Bangalore. This full-time role is open to candidates with 0 to 1 year of experience and requires a minimum of a 12th-grade education.As Ground Staff Air-Ticketing Cabin Crew, you will be responsible for assisting passengers with ticketing and check-in processes to ensure a smooth travel experience. You will handle customer inquiries, process ticket changes, and coordinate with other staff to manage boarding procedures effectively. Attention to detail is crucial as you will also manage luggage tags and boarding passes for travelers.Candidates must be proficient in communication and have a pleasant demeanor to interact with customers positively. Knowledge of air travel procedures and experience with ticketing systems or software is beneficial, although freshers are encouraged to apply and will receive training. This role requires you to work from the office in Bangalore, and your shift will be from 10 am to 6 pm. Applications are welcome from candidates in surrounding areas, including Hyderabad, Chennai, and Kochi. Successful candidates should possess strong organisational skills, the ability to work in a fast-paced environment, and maintain composure under pressure. You must be prepared to work on weekends and public holidays as required. Being an enthusiastic team player with a passion for customer service will help you succeed in this dynamic role.

As a Sales Manager, you will play a vital role in driving sales and ensuring customer satisfaction. Your primary focus will be on engaging with customers, understanding their needs, and recommending suitable products. Key responsibilities include handling customer inquiries and providing product knowledge to effectively support their purchasing decisions. You will actively participate in indoor sales activities, continually fostering relationships with clients to enhance their experience. It is essential to have a clear understanding of customer needs, enabling you to offer tailored product solutions that meet their specific requirements.To excel in this role, you should possess strong communication skills and the ability to engage confidently with clientele. Experience in sales is essential, with a focus on customer service. You should be adept in identifying customer requirements and translating them into meaningful product recommendations. The position requires a full-time commitment, with work taking place from an office located in Singasandra, Bangalore. Previous experience of 3 to 7 years in a similar role is expected, along with a minimum educational background of 12th pass. As part of this job, familiarity with sales techniques and customer handling strategies will be crucial for success. Your ability to understand product offerings and articulate their benefits effectively will be key in building lasting customer relationships. This role is ideal for motivated individuals who are passionate about sales and customer engagement.

GridHEX Entertainment LLP.Koramangala, 5th Block Location Link: https://maps.app.goo.gl/orWErS1LtCwGxHG5ANew BEL RoadLocation: https://maps.app.goo.gl/dtTKMWkcDE2xBiPE7Kalyan NagarLocation: https://maps.app.goo.gl/ThPnXUTNTRC4vswr5Position Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skillPosition Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skill

We are looking for an energetic and reliable Pickup & Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

The Sales & Application Engineer will be a key member of the team, responsible for driving sales and providing technical support to clients. This role requires a blend of engineering knowledge and strong sales skills, suitable for individuals looking to make an impact in a dynamic environment.Key Responsibilities:- Client Engagement: Interact with clients to understand their technical needs and provide effective solutions based on the companys products.- Sales Strategy: Develop and implement sales strategies to meet targets and expand market presence, utilizing both technical and customer insights.- Product Demonstrations: Conduct product demonstrations and presentations to showcase the benefits and features, ensuring clients grasp the product value thoroughly.- Technical Support: Provide ongoing technical assistance to clients, addressing any concerns and ensuring satisfaction with solutions provided.- Market Research: Stay updated on industry trends and competitor products, helping shape the sales approach and product offerings.Required Skills and Expectations:Candidates should hold a Bachelor's degree in Engineering (B.E) and have 2 to 8 years of relevant experience in sales or application engineering. Strong communication and interpersonal skills are essential for interacting with clients effectively. The ideal candidate must be technically proficient, with a good understanding of engineering concepts pertinent to the products. Being results-driven and motivated to meet sales goals is critical, along with the ability to work independently from a home environment.

JOB DESCRIPTIONSenior Sales Executive - Divytva Jewels LLPJob Location: Rajkot, GujaratJob Type: Full-Time On-SiteGender: Male/Female BothExperience: 1-3 YearsSalary: 20,000 - 25,000 per monthJoining: ImmediateWeekly Off: 1 Rotating Weekly OffJob SummaryWe are looking for a confident and customer-focused Senior Sales Executive to join our team at Divytva Jewels LLP. The candidate will be responsible for handling customers, understanding their requirements, presenting suitable jewellery products, generating sales, and maintaining strong customer relationships.Key ResponsibilitiesWelcome and professionally assist customers visiting the showroom.Understand customer requirements, preferences and budget.Explain jewellery designs, quality, pricing, making charges and other relevant product details.Demonstrate strong knowledge of gold, diamond and other jewellery products.Achieve individual sales targets and contribute to showroom sales.Handle customer queries and provide appropriate product solutions.Perform effective upselling and cross-selling.Follow up with prospective and existing customers.Maintain good customer relationships and encourage repeat visits.Coordinate with the billing and showroom team for smooth order processing.Maintain proper presentation and cleanliness of the assigned sales area.Ensure jewellery is handled carefully and according to showroom SOPs.Maintain professional grooming, behaviour and communication at all times.Record customer details and follow-up information as required.Handle customer complaints professionally and escalate issues when required.Support the team in achieving overall showroom targets.Required SkillsGood communication and customer-handling skills.Strong sales and convincing ability.Good knowledge of jewellery products.Target-oriented and result-focused approach.Positive attitude and professional behaviour.Good negotiation and relationship-building skills.Ability to work effectively in a team.Good Hindi and Gujarati communication; basic English preferred.Presentable personality suitable for a premium jewellery showroom.Eligibility1-3 years of relevant sales experience.Jewellery showroom experience will be preferred.Candidates from retail/luxury retail sales may also be considered.Must be willing to work full-time from the Rajkot showroom.Immediate joiners preferred.Performance Expectations / KPIsMonthly sales achievement.Customer conversion.Average bill value and upselling.Customer follow-up and repeat business.Customer service and feedback.Product knowledge.Attendance, punctuality and discipline.Compliance with showroom SOPs.Compensation & Work BenefitsSalary: 20,000-25,000 per month, based on experience and suitability.Sales incentives may be provided as per company policy.1 rotating weekly off.Opportunity to work in a professional jewellery showroom environment.ReportingReports To: Floor Manager / Branch ManagerIdeal CandidateA confident, well-groomed and target-oriented sales professional who can independently handle customers, understand their jewellery requirements, build trust, and convert enquiries into successful sales.Interested candidates who can join immediately are encouraged to apply.

We are looking for a Housekeeping Team Leader to oversee our housekeeping operations from home. This role is suitable for individuals with up to 6 years of experience and a minimum education level of 12th grade. nnKey Responsibilities:n- Team Management: Lead and supervise the housekeeping team to ensure high standards of cleanliness and organization in all assigned areas. This includes motivating team members and ensuring tasks are completed efficiently.n- Quality Control: Conduct regular inspections of the work area to ensure that cleanliness standards are met. Provide feedback and guidance to team members when necessary.n- Training: Organize and deliver training sessions for new staff on cleaning procedures and equipment use, ensuring that all personnel are skilled and confident in their duties.n- Inventory Management: Monitor and manage housekeeping supplies and equipment, ensuring that the team has all necessary materials to perform their tasks effectively.nnRequired Skills and Expectations:nThe ideal candidate should possess strong leadership skills and the ability to motivate a team. Excellent communication skills are essential to provide clear instructions and feedback. Attention to detail is critical to maintain the cleanliness standards expected. Candidates should be organized, capable of multitasking, and able to work independently while managing their time effectively. A proactive attitude and problem-solving skills will contribute to the team's overall success.

We are looking for a Back Office Assistant to support our team in Bavla, Ahmedabad. This is a part-time role suitable for fresh graduates who have completed their 12th grade. As a Back Office Assistant, your key responsibilities will include maintaining accurate records, assisting with data entry, and managing files. You will help ensure the smooth operation of daily tasks and support other team members as required. This role is crucial for keeping our office organized and efficient.To be successful in this role, you should have strong attention to detail and excellent organizational skills. Good communication skills are essential, as you will be part of a team and may need to interact with other staff members. You should be comfortable using basic computer software and able to learn new tools quickly. We expect you to be dependable, punctual, and able to complete assigned tasks with minimal supervision. A willingness to learn and grow within the position will be highly regarded. This role is a great opportunity for those starting their careers and looking to gain valuable work experience in an office environment. Please note that only male candidates will be considered for this position.

Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Hyderabad Work Experience - Fresher & 2 Years

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Key ResponsibilitiesManage overall store operations, including receipt, storage, issuance, and dispatch of materials.Ensure accurate inventory records and maintain optimum stock levels.Oversee goods receiving, material verification, and documentation processes.Monitor stock movement and implement inventory control procedures.Conduct regular physical stock audits and inventory reconciliation.Coordinate with procurement, production, logistics, and finance departments for smooth material flow.Ensure proper storage, labeling, handling, and preservation of materials.Monitor slow-moving, non-moving, and obsolete inventory and recommend corrective actions.Implement warehouse safety standards and housekeeping practices.Manage store personnel, assign duties, and monitor performance.Prepare inventory reports, stock analysis, and management dashboards.Ensure compliance with company policies, quality standards, and audit requirements.Optimize storage space utilization and improve warehouse efficiency.Handle vendor coordination related to material receipts and discrepancies.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.