Customer Management Jobs

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr06@k9hr.com) is looking for Relationship Manager to build and maintain strong relationships with existing and prospective clients. The candidate will understand customer requirements, explain suitable products or services, generate leads, handle client queries, conduct regular follow-ups, and provide ongoing support. The role also involves achieving assigned business targets, identifying new opportunities, coordinating with internal teams, and ensuring high customer satisfaction.

We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

SHARE YOUR RESUME 8282965559nAs an Airline Customer Service Representative in Bhadrak, India, you will play a vital role in assisting passengers with their travel needs. You will provide support and help ensure a smooth and pleasant experience for customers.nnKey Responsibilities:nn- Help Passengers: You will assist passengers with their inquiries, including flight schedules, ticket bookings, and luggage issues, ensuring they receive accurate and timely information.n n- Handle Complaints: Address any customer complaints or concerns professionally and efficiently, working to resolve issues to enhance customer satisfaction.nn- Verify Travel Documents: Ensure that all required travel documents, such as identification and tickets, are correct before the boarding process.nn- Use Computer Systems: Operate computer systems to manage bookings, check-in procedures, and update passenger information as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education and have a strong desire to learn. Good communication skills in English and the local language are essential to interact effectively with passengers. A friendly and approachable attitude is crucial, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for using airline systems efficiently. Lastly, a willingness to work from the office in a full-time capacity is required for this role.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

We are seeking a Project Manager with 7 to 10 years of experience in managing interior and civil projects. The successful candidate will be responsible for overseeing project execution, ensuring timelines and quality standards are met.Key Responsibilities:- Project Planning: Develop comprehensive project plans that outline timelines, resource allocation, and budget considerations to guide project execution effectively.- Team Management: Lead a diverse team, including architects, engineers, and contractors, to ensure collaboration, efficiency, and alignment with project goals.- Client Communication: Serve as the main point of contact for clients, providing updates and addressing concerns to foster strong relationships and ensure client satisfaction.- Quality Control: Implement quality control measures throughout all project phases to ensure compliance with specifications, regulations, and safety standards.- Risk Management: Identify potential risks that could impact project timelines or quality and develop strategies to mitigate these risks effectively.Required Skills and Expectations:The ideal candidate should possess a graduate degree and have a strong background in interior and civil project management. Excellent leadership and communication skills are essential for effective team collaboration and client interaction. Candidates should have a proven ability to manage multiple projects simultaneously while maintaining attention to detail. Proficiency in project management software and a deep understanding of construction processes are also expected.

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

Branch Manager Job Description :- Branch Manager should have deep and strong knowledge of sensor, Temperature controller, thyristors, safety,etc Hands on experience of CRM portal Good knowledge of industry segment Automation, packaging, pharma, HVAC, printing, automobile. Dealer Management/ Experience of managing channels. Having the good knowledge OEMs and end user. Develop strong business relationships with key customers. Together with the branch management team develop strategies to ensure business growth through effective account management and direct customer and market communications. Co-ordinate with other Managers to ensure efficient sharing of resources between branches including National account sales, training and technical support, and project resources. Drive Schneider initiatives by collaborating across business units with clear results. Team handling experience of minimum 5 nos of members Administration Support at branch Achieve target of individual and regionalQualification: B. Tech (Electrical, Electronics Or Instrumentation) Post graduation (Not Compulsory)Experience : Minimum 07-10 Years experience also considered Team handling experience is mandatorySkills : Excellent strategic leadership skills Strong presentation and written and communication skills Advanced understanding of Industrial Automation Excellent customer relationship skills Capability to think beyond the branch activities to continue growth Strong sales, technical and management skills Proficient in Microsoft Office programs including but not limited to, Word, Access and Excel.

Product Management Head - Digital / FinTechExperience: 10-13 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantAbout the Role:Talent Zone Consultant is looking for an experienced Product Management Head to own product strategy, roadmap, development and growth for digital financial products.Key Responsibilities:Define and execute product strategy, vision and roadmap aligned with business goals.Lead end-to-end product lifecycle from ideation to launch and optimization.Drive digital payments, lending and financial product initiatives.Work closely with technology, engineering, business, risk, compliance and marketing teams.Use customer insights, analytics and market trends to improve product adoption and profitability.Own product KPIs, GTM strategy, customer experience and revenue growth.Lead and mentor a high-performing product management team.Relevant Skillset:Product Strategy, Product Management, Digital Products, FinTech, Payments, Digital Lending, Product Roadmap, GTM Strategy, Product Analytics, Customer Experience, API/Platform Products, Agile, Stakeholder Management, Revenue Growth, Team Leadership

Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement

As part of standardizing our sales and ensuring consistent performance across the department, we are outlining the key working procedures, responsibilities, and evaluation parameters applicable to sales. 1. Key Responsibilities (KRAs)1.1 Sales Management & Strategy Develop and execute effective sales strategies for the entire product portfolio. Identify new business opportunities and key accounts to drive revenue growth. Conduct competitor analysis and monitor market trends to refine sales tactics and approach.1.2 Client & Account Management Build and maintain strong relationships with clients, partners, and vendors. Negotiate and close high-value deals in alignment with company objectives. Ensure high levels of client satisfaction through regular follow-ups, proactive engagement, and timely support.1.3 Sales Reporting & AnalyticsAll sales persons must maintain and share the following reports on time: Daily Sales Update: To monitor daily performance Weekly Sales Report: Highlight lead conversions, challenges, and progress on ongoing deals.(By Saturday 7PM) Monthly Sales Report: Detailed analysis of KPIs, targets vs. achievements, revenue insights, and strategies.(by last working day 7PM)Reports should be shared as per the prescribed formats and timelines.Each report must be sent via email, CCing all key stakeholders (reporting manager, operations, and accounts).Additionally, ensure that CRM systems and dashboards are updated daily for data accuracy and analytics.1.4 Team Leadership & Training Senior members are expected to mentor new or junior sales executives. Regular team training sessions will be conducted to improve sales skills and product knowledge. KPIs will be set individually, and performance evaluations will be carried out periodically.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Airport Ground Staff member in Hyderabad, you will play a crucial role in ensuring the smooth operation of airport services. You will be part of a team that helps passengers and supports aircraft operations.Key Responsibilities:- Check-in Assistance: Help passengers with check-in processes by verifying tickets, issuing boarding passes, and managing luggage.- Customer Service: Provide excellent customer service by answering queries, guiding passengers, and addressing any concerns they may have regarding their flights.- Luggage Handling: Oversee the proper loading and unloading of baggage to ensure safe transport and avoid delays.- Safety Compliance: Follow safety procedures and regulations to maintain a secure environment for passengers and staff.- Communication with Crew: Coordinate with flight crews and other airport personnel to ensure timely and efficient operations.- Emergency Response: Be prepared to assist in emergency situations, following protocols to ensure passenger safety.Required Skills and Expectations:Candidates must have passed their 12th grade and should be willing to work full-time from the office. Strong communication skills are essential, as you will interact with passengers and team members frequently. Attention to detail is important to manage check-ins and luggage handling accurately. The ability to work in a fast-paced environment and stay calm under pressure is expected. A positive attitude and a commitment to providing excellent customer service will help you succeed in this role. Previous experience in a customer-facing role is a plus, but not mandatory for applicants.

Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.

Policy Management: Create and update clear company travel and expense (T&E) policies.Vendor Negotiations: Partner with airlines, hotels, and car rental companies to secure corporate discounts.Booking & Logistics: Coordinate flights, lodging, ground transportation, and visas for employees or corporate guests.Budget & Expense Tracking: Monitor spending, manage corporate travel cards, and generate cost-savings reports.HR BHANITA-9282706501

SHARE YOUR RESUME 9007706142We are looking for an Airline Customer Service Executive in Pashchim Champaran, India. This entry-level full-time position is ideal for those eager to start their career in the airline industry, focusing on providing excellent customer support.Key Responsibilities:1. Customer Assistance: Answer customer inquiries related to flight schedules, booking processes, and ticket information, ensuring clear and accurate communication to enhance customer satisfaction.2. Complaint Resolution: Address customer complaints or issues promptly and professionally, aiming to resolve concerns effectively while maintaining a positive relationship.3. Booking Management: Assist customers with booking flight tickets, modifying reservations, and issuing boarding passes. Ensure that all information is processed accurately and efficiently.4. Flight Information Updates: Keep customers informed about any changes to flight times, delays, or cancellations, and provide alternatives as necessary to minimize inconvenience.5. Collaboration with Team: Work closely with other team members and departments to ensure seamless customer service and efficient communication throughout the organization.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A strong customer service mindset and the ability to remain calm under pressure are essential. Attention to detail is crucial for handling bookings and resolving issues accurately. Basic computer skills are expected to manage different software related to customer service and bookings. Additionally, candidates should be team-oriented and willing to learn in a fast-paced environment.

As a Ground Staff Supervisor in Darjeeling, India, you will oversee the daily activities of the ground staff to ensure smooth operations at the airport or similar facilities. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment.Key Responsibilities:1. Supervising Staff: Manage a team of ground staff by providing guidance and support to ensure they complete their tasks efficiently and safely.2. Coordinating Operations: Oversee the daily operations at the ground level, including check-in procedures, baggage handling, and passenger services, ensuring everything runs smoothly and on time.3. Training Employees: Assist in training new staff members on standard operating procedures and customer service expectations to maintain a high level of service.4. Problem Solving: Address and resolve any issues that arise during operations, whether related to staff, passengers, or equipment, ensuring quick and effective solutions.5. Maintaining Safety Standards: Ensure all safety protocols and regulations are followed to provide a secure environment for both staff and passengers.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and be comfortable working in a team environment. Strong communication skills are essential for effective interaction with staff and passengers. Candidates should be able to adapt quickly to changing situations and possess good leadership abilities to manage and motivate their team. A keen eye for detail and a commitment to safety and efficiency are crucial for success in this role.

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is looking for a dedicated Back Office Assistant in Rajkot, India, who will support our team with various administrative tasks. This full-time role requires a graduate with 1 to 3 years of experience in a similar position.Key Responsibilities:1. Data Entry: Accurately input and update information in our databases to ensure all records are current and organized. This is essential for maintaining reliable information for the organization.2. Documentation Support: Assist in preparing, filing, and maintaining physical and digital documents. Proper documentation helps the team access important information quickly and efficiently.3. Communication: Handle incoming calls and emails, directing them to the appropriate personnel. Clear and effective communication enhances teamwork and customer satisfaction.4. Inventory Management: Monitor office supplies and place orders as necessary to keep operations running smoothly. Keeping an eye on inventory prevents delays in work processes.5. Reporting: Compile and prepare reports based on data as requested by management. This task is crucial for informed decision-making.Required Skills and Expectations:Candidates must possess strong organizational skills and attention to detail to handle multiple tasks accurately. Proficiency in Microsoft Office Suite, particularly Excel, is essential. The ideal candidate should also demonstrate good communication abilities, both written and verbal, along with a willingness to learn and adapt in a fast-paced environment. Teamwork and a proactive approach are important traits for succeeding in this role.

K9HR SOlUTIONS, Nidhi Jethva(HR Manager - Mo. No. 93134 66308 Email ID : hr02@k9hr.com) is looking for a Bunkering Marketing Executive to join our team in Rajkot. The ideal candidate should have 3 to 5 years of experience in marketing, preferably within the marine or fuel industry. Key Responsibilities:- Market Research: Conduct thorough market analysis to understand customer needs and industry trends, helping the company identify new opportunities and stay competitive.- Customer Engagement: Build and maintain strong relationships with clients, ensuring their needs are met, and gathering feedback to enhance service offerings.- Promotion of Services: Develop effective marketing strategies to promote bunkering services, using various channels such as digital marketing, trade shows, and networking events.- Sales Support: Collaborate with the sales team to create compelling presentations and proposals, providing them with necessary marketing materials to attract potential clients.- Reporting: Track and analyze the effectiveness of marketing campaigns and initiatives, preparing reports that guide future marketing decisions and strategies.Required Skills and Expectations:The successful candidate should possess excellent communication skills to convey ideas clearly and effectively. Strong analytical abilities are essential for interpreting market data and adjusting strategies accordingly. A proactive approach to problem-solving and the ability to work independently in a fast-paced environment are also important. A good understanding of digital marketing tools and techniques will be beneficial. The candidate must be a male applicant and should be willing to work full-time from the office in Rajkot.

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.

Position Title : Relationship ManagerDepartment : Direct Distribution Direct Sales ForceOrganizational RelationshipsReports to DirectSales ManagerJob DimensionsGeographic Area CoveredAs per mapped branch & cityStakeholders - InternalDSF Sales ForceStakeholders - ExternalExiting Tata AIA ConsumersKey Result AreasSalesAchieve the set business targets on ANP and case countAcquire New Customer through following:LeadsNatural marketReferences Orphan base Fix meetings with the prospects to conduct need analysis and explain productsImplement and adhere to Need Based Selling Model.Up- sell & Cross Sell the Orphan Base of Customers allocated.Ensuring timely issuance of policies by resolving pending etc.Render prompt post sales service to all allocated customers with respect to all domainsAdhere to the customer touch-point engagement in order to service his portfolio of customers.Maintaining the desired persistency ratioStrategize and interact closely with the supervisor on delivering on Business nos.Work collectively with the supervisor and conduct joint sales calls whenever requiredTo develop and implement short term and long term plans to achieve sales targets

We are looking for an experienced Restaurant Supervisor to join our team in Canada. The role involves managing daily operations and ensuring excellent customer service.Key Responsibilities:- Overseeing Restaurant Operations: Manage the day-to-day operations to ensure everything runs smoothly, from opening to closing.- Staff Management: Train, supervise, and schedule staff to guarantee that all employees stay motivated and efficiently fulfill their roles.- Customer Service Excellence: Ensure high standards of customer service are met by addressing any customer complaints and responding to their needs promptly.- Inventory Management: Monitor inventory levels and place orders when necessary to ensure that supplies are maintained and waste is minimized.- Financial Oversight: Assist in budgeting and financial planning by tracking expenses and sales to keep operations profitable.- Maintaining Cleanliness Standards: Ensure that the kitchen, dining area, and restrooms are kept clean and compliant with health and safety regulations.Required Skills and Expectations:Candidates should have 4 to 10 years of experience in a supervisory role within the restaurant industry. Strong leadership and interpersonal skills are essential for managing a diverse team. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Good communication skills are critical for interacting with both staff and customers. A deep understanding of health regulations and food safety is expected to maintain a safe environment for guests and employees alike.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

Major Roles & ResponsibilitiesAssisted in daily food preparation and cooking activities.Prepared ingredients and maintained mise en place for kitchen operations.Followed standard recipes and portion control guidelines.Ensured food quality, taste, and presentation standards.Maintained food safety, hygiene, and HACCP compliance.Operated kitchen equipment safely and efficiently.Monitored stock levels and assisted with inventory management.Stored food items properly using FIFO procedures.Kept workstations clean and organized throughout service.Supported senior chefs during buffet, banquet, and la carte operations.Minimized food wastage through proper handling and storage.Collaborated with kitchen team to ensure smooth and timely service.

We are looking for a motivated and skilled Boutique Manager - Sales with 2 to 3 years of experience to lead our boutique in Namchi, South Sikkim. The ideal candidate will be responsible for driving sales, managing staff, and ensuring an excellent customer shopping experience.Key Responsibilities:1. Sales Management: Oversee daily sales operations, set sales targets, and implement strategies to achieve and exceed those goals. You will analyze sales data to identify trends and areas for improvement.2. Team Leadership: Recruit, train, and manage boutique staff. You will be responsible for creating a positive work environment, encouraging teamwork, and fostering staff development.3. Customer Service: Ensure high standards of customer service are maintained. Engage with customers, address their needs, and handle any complaints effectively to enhance their shopping experience.4. Inventory Management: Monitor stock levels and manage inventory. You will coordinate with suppliers to ensure the boutique is well-stocked with high-quality products.5. Visual Merchandising: Plan and execute attractive product displays that align with the brand's image. Ensure the boutiques layout is inviting and aesthetically pleasing to attract customers.Required Skills and Expectations: Candidates must possess a graduate degree and have a strong understanding of retail sales. Excellent communication, interpersonal, and leadership skills are essential. The ideal candidate should also be organized, detail-oriented, and capable of multitasking in a fast-paced environment. A passion for fashion and an ability to work collaboratively within a team are crucial for success in this role.

The Import Documentation Executive will play a crucial role in managing and processing import documentation efficiently. The ideal candidate will have 4-5 years of relevant experience and possess in-depth knowledge of customs regulations and import procedures.Key Responsibilities:- Prepare Import Documents: Compile and organize necessary documents, such as invoices, packing lists, and certificates of origin, ensuring they meet all legal and compliance requirements.- Coordinate with Customs Authorities: Liaise with customs officials to facilitate the clearance of goods, addressing any inquiries or issues that may arise during the import process.- Track Shipments: Monitor the status of shipments and communicate updates to relevant stakeholders, ensuring timely arrival and delivery of goods.- Maintain Records: Keep comprehensive records of all import transactions, ensuring precise and organized documentation for future reference and audits.- Assist in Compliance Audits: Support internal and external audits by providing necessary documentation and explanations regarding import processes and compliance standards.Required Skills and Expectations:Candidates should possess strong knowledge of import regulations and documentation processes. Attention to detail is critical, along with excellent organizational and time management skills. Effective communication is essential, as the role requires interaction with various stakeholders, including customs officials and suppliers. Proficiency in relevant software and tools used for documentation and tracking imports is expected. The candidate must be a proactive problem solver, capable of addressing issues efficiently to ensure smooth import operations.

We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.