Customer Management Jobs

We are looking for a motivated and enthusiastic Hospitality Executive to join our dynamic team in Kolkata. This entry-level position is perfect for anyone who is passionate about providing excellent customer service in the hospitality industry.The key responsibilities include welcoming guests and ensuring they have a pleasant experience. You will assist with check-ins and check-outs, providing information about the services we offer. Handling guest inquiries and resolving any issues promptly is also essential, as is maintaining a clean and organized front desk area. Additionally, you will support the team in managing bookings and payments efficiently.Candidates should possess strong communication and interpersonal skills to interact effectively with guests. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Attention to detail is crucial for ensuring all guest needs are met, and the ability to work well under pressure will help you manage busy periods smoothly. A basic understanding of computer systems is necessary for managing bookings and guest records. You should be adaptable and willing to learn about industry best practices. As a Hospitality Executive, you will also be expected to work collaboratively with your colleagues to ensure high standards of service are maintained at all times. A passion for the hospitality industry and a commitment to customer satisfaction will contribute to your success in this role.

Marketing Strategy DevelopmentOEM Business DevelopmentLead GenerationRFQ Management.Pricing & Negotiation.Casting Requirement Analysis.CRMMarket & Competitor Analysis.Sales Target Achievement.

We are seeking an Area Debt Manager based in Metiabruz, Kolkata. This role is ideal for freshers who are eager to learn and grow in the financial sector. The Area Debt Manager will focus on managing and collecting debts within a designated area.Key Responsibilities: 1. **Debt Collection**: You will be responsible for contacting clients to collect outstanding debts. This includes following up on payments and negotiating repayment plans. 2. **Client Relationship Management**: Building strong relationships with clients is important. You will communicate effectively to understand their situations and provide support during the repayment process. 3. **Reporting**: You will maintain accurate records of all debt collection activities. Regular reporting to management on the status of collections will be required. 4. **Problem Solving**: When clients face challenges, you will assess situations and propose feasible solutions, ensuring a fair outcome for both the company and the client. Required Skills and Expectations: Candidates should be confident communicators with good negotiation and interpersonal skills. A basic understanding of financial principles will be beneficial. You must be organized and possess strong attention to detail to manage records effectively. As a full-time role, commitment and professionalism are essential. Applicants should be male and have completed at least the 10th grade. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.

As an Account Manager in Client Servicing, you will be responsible for managing client relationships and ensuring their satisfaction with our services. Your role will focus on understanding client needs, addressing any concerns, and delivering exceptional service. **Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong relationships with clients by understanding their business needs and providing tailored solutions to ensure satisfaction.- **Project Coordination:** Oversee project timelines and deliverables, ensuring that all client projects are executed smoothly and according to deadlines.- **Communication & Reporting:** Serve as the main point of contact for clients, providing regular updates and reports on project status, performance metrics, and service improvements.- **Issue Resolution:** Address any client inquiries or issues promptly, ensuring timely resolution and maintaining high levels of client trust and engagement.- **Business Development:** Identify opportunities for upselling additional services or products to existing clients, driving growth for both the client and the company.**Required Skills and Expectations:**To be successful in this role, you should have 4 to 10 years of experience in client servicing or account management. Strong communication and interpersonal skills are essential, as you will be working closely with clients and internal teams. You should be adept at problem-solving and able to handle multiple projects simultaneously. A proactive approach to identifying client needs and opportunities is key. Familiarity with CRM software and project management tools will be beneficial. A positive attitude and a commitment to client satisfaction are crucial for this role.

Job TitleSales Executive - Saree DepartmentDepartmentRetail SalesReporting ToFloor Manager / Department ManagerLocationStoreJob SummaryThe Sales Executive - Saree Department is responsible for delivering an exceptional shopping experience by assisting customers in selecting sarees that suit their preferences, occasion, and budget. The role involves achieving sales targets, maintaining attractive merchandise displays, ensuring proper stock handling, and building long-term customer relationships.Key ResponsibilitiesCustomer ServiceWelcome customers warmly and assist them throughout their shopping journey.Understand customer requirements based on occasion, fabric, colour, design, and budget.Demonstrate and drape sarees professionally to showcase their features.Provide accurate information about fabrics, weaving styles, care instructions, and pricing.Build strong customer relationships to encourage repeat visits.SalesAchieve individual and departmental sales targets.Upsell and cross-sell complementary products such as blouse pieces, petticoats, jewellery, handbags, footwear, and accessories.Promote ongoing offers, loyalty programs, and festive collections.Maintain a high Average Bill Value (ABV) and Units Per Bill (UPB).Merchandise & DisplayMaintain neat, attractive, and organised displays.Fold and arrange sarees properly after every customer interaction.Ensure all products are correctly tagged and displayed.Keep shelves and counters clean and presentable.Inventory ManagementAssist in stock receiving and verification.Monitor stock availability and report fast-moving or out-of-stock items.Participate in stock counts and inventory audits.Minimise product damage and stock loss.Billing & OperationsCoordinate with the billing counter for smooth customer service.Handle customer queries related to exchanges and returns as per company policy.Follow SOPs for sales transactions and documentation.Customer Complaint HandlingResolve customer concerns politely and professionally.Escalate unresolved issues to the Department Manager.Maintain a positive customer experience at all times.Store DisciplineMaintain punctuality and professional grooming.Follow company policies and code of conduct.Work collaboratively with team members to achieve departmental goals.Skills RequiredExcellent communication and interpersonal skills.Strong selling and negotiation skills.Knowledge of saree fabrics, weaves, and current fashion trends.Customer-focused approach.Ability to upsell and cross-sell effectively.Teamwork and problem-solving skills.Preferred Product KnowledgeBanarasi SilkKanjivaram SilkTussar SilkCotton SareesChiffonGeorgetteOrganzaLinenPrinted SareesParty Wear SareesBridal SareesDesigner SareesEducational QualificationMinimum: Higher Secondary (10+2)Graduate preferred.Experience1-3 years of experience in saree or ethnic wear retail sales preferred.Freshers with excellent communication and a willingness to learn may also be considered.Key Performance Indicators (KPIs)Sales Target Achievement (%)Average Bill Value (ABV)Units Per Bill (UPB)Conversion RatioCustomer Satisfaction ScoreRepeat Customer RateUpselling & Cross-selling PerformanceDisplay & Housekeeping ComplianceAttendance & PunctualityStock Accuracy and Shrinkage ControlWorking ConditionsAbility to stand for extended periods.Flexibility to work in shifts as per store requirements

We are looking for an experienced Field Sales Executive to join our team in Jhajjar, India. This role requires a motivated individual with 4 to 6 years of sales experience. The candidate will be responsible for expanding our client base and achieving sales targets.Key responsibilities include:1. **Customer Acquisition**: Identify potential clients and present our products and services effectively to convert leads into sales.2. **Sales Presentations**: Conduct on-site demonstrations and presentations tailored to meet the specific needs of clients, highlighting the benefits of our offerings.3. **Market Research**: Analyze market trends and customer feedback to identify new sales opportunities and adjust strategies accordingly.4. **Relationship Management**: Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty to foster long-term partnerships.5. **Reporting and Analysis**: Prepare detailed sales reports indicating performance against targets and key insights for management to guide strategic decisions.The ideal candidate will possess strong communication and negotiation skills, enabling them to engage confidently with clients. A solid understanding of the sales process and the ability to work independently in a fast-paced environment is essential. Additionally, proficiency in using CRM software and tools to track sales performance and manage client information is expected. A post-graduate degree is required to ensure a strong foundation for understanding business concepts and sales methodologies.

We are seeking a Sales Manager to join our team in Jalandhar. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective plans to boost sales by identifying target markets and customers' needs.- **Build Client Relationships**: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- **Analyze Market Trends**: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- **Lead Sales Team**: Manage and motivate your sales team to achieve their targets and improve overall performance.- **Prepare Sales Reports**: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

Major Roles & ResponsibilitiesAssisted in daily food preparation and cooking activities.Prepared ingredients and maintained mise en place for kitchen operations.Followed standard recipes and portion control guidelines.Ensured food quality, taste, and presentation standards.Maintained food safety, hygiene, and HACCP compliance.Operated kitchen equipment safely and efficiently.Monitored stock levels and assisted with inventory management.Stored food items properly using FIFO procedures.Kept workstations clean and organized throughout service.Supported senior chefs during buffet, banquet, and la carte operations.Minimized food wastage through proper handling and storage.Collaborated with kitchen team to ensure smooth and timely service.

We are looking for a Restaurant Manager to lead our team and ensure excellent service in our restaurant located in Germany. The ideal candidate will be responsible for managing daily operations, managing staff, and providing a great dining experience for our guests.**Key Responsibilities:**- **Oversee Daily Operations:** Manage all aspects of restaurant operations to ensure smooth functioning and high standards of service.- **Staff Management:** Recruit, train, and supervise staff to create a motivated team that delivers outstanding customer service.- **Customer Engagement:** Interact with diners to understand their needs, ensuring they have a positive experience and addressing any concerns.- **Financial Management:** Monitor budgets, control costs, and ensure profitability through effective resource management and operational decisions.- **Menu Development:** Collaborate with chefs to design and update the menu, incorporating seasonal ingredients and guest preferences to enhance dining offerings.- **Health and Safety Compliance:** Ensure that the restaurant adheres to all safety and health regulations, maintaining a clean and safe environment for staff and customers.**Required Skills and Expectations:**- A Bachelor's degree in Hotel Management is essential for this role.- Strong leadership and interpersonal skills to effectively manage and motivate staff.- Excellent communication skills to interact with guests and team members.- Financial acumen to manage budgets and understand cost control.- Passion for the hospitality industry and a commitment to providing exceptional customer service.- Ability to work in a fast-paced environment and handle stressful situations with composure. We are looking for someone with 0 to 6 years of experience who is eager to grow in their hotel management career.

We are seeking a Sales Manager to join our team in Chandigarh. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective plans to boost sales by identifying target markets and customers' needs.- **Build Client Relationships**: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- **Analyze Market Trends**: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- **Lead Sales Team**: Manage and motivate your sales team to achieve their targets and improve overall performance.- **Prepare Sales Reports**: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

We are seeking a Sales Manager to join our team in Ferozpur. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective plans to boost sales by identifying target markets and customers' needs.- **Build Client Relationships**: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- **Analyze Market Trends**: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- **Lead Sales Team**: Manage and motivate your sales team to achieve their targets and improve overall performance.- **Prepare Sales Reports**: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

We are looking for a dedicated Shop Worker to join our team in Chandigarh. This is a full-time position suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for helping in daily store operations.**Key Responsibilities:**- **Customer Assistance:** Greet customers warmly and help them find the products they need, ensuring a friendly shopping experience.- **Stock Management:** Assist in receiving, organizing, and restocking products on shelves, keeping the store well-organized and stocked.- **Cleanliness Maintenance:** Regularly clean and maintain the shop area, ensuring it remains neat and appealing for customers.- **Cash Handling:** Help with basic cash register operations, processing purchases, and managing payment transactions accurately.- **Inventory Tracking:** Support in monitoring stock levels and reporting any shortages or discrepancies to the supervisor.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate clearly and effectively with customers and team members.- **Team Player:** Willing to work closely with others and support colleagues in various tasks as needed.- **Attention to Detail:** Able to notice and address cleanliness issues and product organization to enhance customer satisfaction.- **Positive Attitude:** Must approach all tasks with enthusiasm and a willingness to learn new skills.- **Physical Stamina:** Should be prepared for standing and moving around the shop for extended periods. This role is a great opportunity for individuals eager to start their career in a dynamic retail environment.

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

B2B Sales Executive responsible for generating business opportunities in industrial and manufacturing sectors, meeting clients, presenting products, negotiating deals, achieving sales targets, and maintaining strong customer relationships. Must possess excellent communication, sales, and field marketing skills with willingness to travel.

Urgent Hiring For Air Ticketing StaffInterview Timing - 10 am to 6 pmSalary Package - 30k to 35k Job Location ImphalWork Experience - Fresher and 2 Years

We are seeking a dynamic Sales Manager based in Surat, India, to lead our sales team and drive revenue growth. The ideal candidate will have 2 to 8 years of sales experience, a strong educational background, and a passion for sales.Key Responsibilities:1. Team Leadership: Guide and motivate the sales team to achieve targets and ensure high performance and productivity.2. Sales Strategy Development: Create and implement effective sales strategies that align with company goals and market trends.3. Client Relationship Management: Build and maintain strong relationships with key clients to enhance customer satisfaction and loyalty.4. Market Analysis: Conduct market research to identify new opportunities and monitor competitor activities to stay ahead in the industry.5. Sales Reporting: Prepare regular reports on sales performance, forecasts, and market insights to inform management decisions.Required Skills and Expectations:The candidate must possess strong leadership and interpersonal skills to effectively manage a team and build customer relationships. Excellent communication skills are essential for presenting ideas and negotiating deals. A solid understanding of sales techniques and market dynamics is required. The ideal candidate should be results-oriented, proactive, and able to work independently in a fast-paced environment. A graduate degree is mandatory, and preference will be given to male candidates for this role. The position is full-time and requires the candidate to work from the office.

- Need to knowledge of construction field- Need to knowledge of Project Handling - Knowledge of Sales Strategies- knowledge of customer handling - knowledge of building measurement- Knowledge of computer

1. Strategic Partnership Development & Relationship Management1.1. Act as the primary liaison for all existing and potential partners, ensuring seamlesscollaboration.1.2. Establish strong working relationships with paediatric hospitals, specialist doctors, donors,and government agencies.1.3. Drive new partnership opportunities that enhance the quality and reach of Thalassemiacare.1.4. Ensure continuous engagement, alignment, and performance optimization of all partners.2. Operational Excellence & Performance Management2.1. Develop clear partnership agreements, SLAs, and performance metrics.2.2. Ensure all partners adhere to agreed-upon standards, timelines, and quality benchmarks.2.3. Regularly monitor, evaluate, and improve partnership outcomes based on impact-drivendata.2.4. Work closely with internal teams (HR, Finance, Quality, Academy, Corporatecommunication, IT, and Operations) to resolve bottlenecks and enhance efficiency.3. Program Execution & Impact Enhancement3.1. Collaborate with medical experts, clinicians, and research teams to introduce best-in-classThalassemia treatment methodologies.3.2. Facilitate partnerships for nursing and medical staff training to enhance patient care quality.3.3. Engage with government agencies to influence policy-level changes for Thalassemiaprevention and treatment.4. Stakeholder Engagement & Advocacy4.1. Build strong relationships with donors, corporate sponsors, and grant agencies to drivefunding and resource mobilization.4.2. Advocate for Thalassemia prevention initiatives in public health forums, industry events, andpolicy discussions.4.3. Develop compelling reports and presentations to communicate partnership impact.5. Measures of Performance5.1. Quality & Impact of Partnerships: Growth and effectiveness of partnerships in deliveringhigh-quality Thalassemia care.5.2. Operational Efficiency: Timeliness, compliance, and impact of partner collaborations.5.3. Expansion &