Job Description

We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.

Key responsibilities include:

1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.

2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.

3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.

4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.

5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.

Required skills and expectations include:

- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.

- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.

- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.

- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.

- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service.

This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.
  • Experience

    0 - 5 Years

  • No. of Openings

    389

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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