As an Airport Guest Relationship Executive in Patna, you will play a crucial role in ensuring a pleasant experience for travelers. You will assist guests from their arrival at the airport until they depart, providing support and information as needed.
Key responsibilities include:
1. **Welcoming Guests**: Greet travelers as they arrive at the airport, creating a warm and friendly atmosphere.
2. **Providing Information**: Offer accurate information about flight schedules, boarding gates, and airport services to help guests navigate the airport smoothly.
3. **Resolving Issues**: Address any guest inquiries or complaints swiftly, ensuring that any concerns are managed effectively to maintain high service standards.
4. **Coordinating with Airlines**: Liaise with airline staff to ensure seamless service for passengers, including handling special requests if necessary.
5. **Monitoring Guest Experience**: Keep an eye on guest activities and comfort levels, proactively addressing any needs that may arise during their time in the airport.
To succeed in this role, candidates should possess excellent communication and interpersonal skills, with a friendly demeanor and a customer-focused mindset. Basic proficiency in English is preferred, along with a willingness to learn and adapt in a fast-paced environment. Strong problem-solving skills and the ability to work well in a team are essential. A minimum educational qualification of 10th grade is required, with no prior experience necessary, making this a great opportunity for individuals looking to start their career in customer service.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata