Face-to-Face For Airline Customer Service Representative Jobs (Freshers)

We are looking for a dedicated Airline Customer Service Executive to join our team in Patna, India. This entry-level position is ideal for individuals who are passionate about delivering great customer experiences in the airline industry.

Key Responsibilities:

1. **Customer Assistance**: Help passengers with inquiries regarding flight schedules, bookings, and cancellations. Provide accurate information and resolution to enhance customer satisfaction.

2. **Ticketing Support**: Assist customers in purchasing tickets and make necessary changes to bookings. Ensure all transactions are handled efficiently and accurately.

3. **Problem Resolution**: Address and resolve any issues or complaints that arise during the travel process. Maintain a calm demeanor and provide effective solutions to ensure a positive experience for passengers.

4. **Flight Information Management**: Keep passengers updated on flight status, gate changes, and delays. Communicate important updates clearly and promptly to keep travelers informed.

5. **Collaboration**: Work closely with other team members and departments to ensure smooth operations. Maintain effective communication with airline staff and other stakeholders.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable attitude is essential, along with the ability to multitask in a fast-paced environment. Basic computer skills and attention to detail are necessary to manage ticketing and customer inquiries efficiently. Candidates must be willing to work full-time from the office, demonstrating dedication and a commitment to excellent customer service.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata