Customer Management Job Vacancies in Kanpur

We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.

Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply

### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance

Position Title: Ground Operations StaffLocation: [PAN INDIA]Department: Ground OperationsReports To: Ground Operations Manager/SupervisorAge Criteria: 18-27 yearsOverview:The Ground Operations Staff plays a critical role in ensuring the smooth functioning of daily airport activities. This role involves providing excellent customer service, coordinating between different airport departments, ensuring the safety and security of passengers and aircraft, and managing various operational tasks. The position is essential to maintaining operational efficiency and delivering exceptional service to passengers during check-in, boarding, and ground operations.Key Responsibilities:Customer Service & Passenger Assistance:Check-in & Boarding FacilitationBaggage Handling & QueriesPassenger Safety & Security:Coordination with Airport & Airline TeamsOperational Duties

We are looking for a motivated and customer-oriented Hospitality Executive to join our team in the aviation sector. In this role, you will be responsible for providing outstanding service to passengers, ensuring their comfort and satisfaction throughout their travel experience.Key Responsibilities:Customer Service: Greet and assist passengers with a warm and welcoming demeanor, addressing inquiries and providing information about services, amenities, and travel details.Passenger Assistance: Support passengers during check-in, boarding, and throughout their stay in the terminal, including handling special requests and addressing any concerns.Operational Support: Collaborate with various departments to ensure smooth operations, assisting with baggage handling, check-in procedures, and flight updates.Age Criteria: Candidates must be between 18 and 28 years old.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional development

We are seeking a passionate and driven Hospitality Manager to oversee daily operations and enhance the guest experience. In this role, you will be responsible for managing staff, ensuring high service standards, and driving the success of our hospitality services.Key Responsibilities:Operations Management: Oversee daily operations of the hospitality establishment, ensuring efficient service delivery and adherence to quality standards.Team Leadership: Recruit, train, and manage staff, fostering a positive work environment and promoting teamwork and professional development.Guest Relations: Maintain a strong focus on guest satisfaction by addressing inquiries, resolving complaints, and enhancing overall guest experiences.Financial Management: Assist in budget preparation and financial planning. Monitor expenses and revenue to achieve financial targets and maintain profitability.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional developmentEmployee discounts and perksAge Criteria: Candidates must be between 18 and 28 years old.

We are looking for a Back Office Officer to join our team in Kanpur. This role is suitable for individuals with up to two years of experience or freshers who have completed their 12th grade. As a Back Office Officer, you will support various administrative tasks to ensure smooth operations.Key responsibilities include:1. **Data Entry**: Enter and manage information accurately in our systems. You will ensure that all records are kept up to date and error-free.2. **Documentation**: Organize and maintain important documents. This includes filing paperwork and helping with the preparation of reports.3. **Client Support**: Assist in handling client inquiries via phone or email. You will help resolve issues and provide information as needed.4. **Coordination**: Work with different teams to ensure tasks are completed on time. Good communication is key to facilitate smooth collaboration.5. **Office Management**: Help in keeping the office environment organized and efficient. This includes managing supplies and coordinating with vendors.Required skills and expectations include:- Strong attention to detail to ensure accuracy in data and documentation.- Basic computer skills, including proficiency in Microsoft Office.- Good communication skills for interacting with teammates and clients.- Ability to work independently and as part of a team to achieve goals.- Willingness to learn and adapt to new tasks and challenges. Overall, we seek a motivated individual who is eager to contribute to our team

A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.

We are looking for 640 Back Office Assistant Posts in Delhi,Gurgaon,Lucknow,Kanpur,Chandigarh,Amritsar,Ludhiana,Mohali,Dehradun,Ambala, with deep knowledge in Customer Relationship,Customer Calling,Internal Communication,Communication System,General Office Management and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, M.A, M.Ed, M.Sc