Customer Communication Job Vacancies in Surat

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

We are looking for a motivated Field Sales Executive to join our team in Surat. In this role, you will be responsible for engaging with customers, promoting our products, and driving sales in your assigned region. **Key Responsibilities:**- **Client Engagement:** Connect with potential clients and establish strong relationships to understand their needs and preferences.- **Product Promotion:** Effectively present and demonstrate our products to customers, highlighting their benefits and features to encourage sales.- **Sales Target Achievement:** Meet or exceed monthly sales targets by actively seeking new clients and following up with leads.- **Market Research:** Gather information about competitors, market trends, and customer feedback to help improve our offerings.- **Reporting:** Maintain accurate records of sales activities and customer interactions to ensure transparent communication with management.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with clients and presenting products.- **Persuasiveness:** Ability to influence and persuade customers to make purchasing decisions.- **Time Management:** Must manage time effectively to ensure all clients are attended to and sales objectives are met.- **Team Collaboration:** A willingness to work closely with the sales team and support peers in achieving common goals.- **Proficiency in Basic Technology:** Basic computer skills for managing client information and using sales software.Candidates with 0 to 3 years of experience and a 12th-grade education are encouraged to apply. We welcome motivated individuals ready to kick-start their career in sales.

We are seeking a friendly and organized female receptionist to join our team in Surat, India. The ideal candidate will help create a welcoming environment for students while managing daily office tasks.Key Responsibilities:1. **Greeting Students:** providing them with necessary information and directing them to the appropriate departments.2. **Handling Phone Calls:** Answer incoming calls promptly, directing them to the right personnel, and taking messages when necessary to ensure smooth communication.3. **Managing Appointments:** Schedule and manage batch times, assist in coordinating meetings to ensure efficient use of time for all staff members.4. **Office Administration:** Perform clerical duties, including filing, data entry, and managing office supplies, to keep the office organized and functioning effectively.5. **Providing Customer Support:** Address customer inquiries and concerns with professionalism and a positive attitude, assisting them to find solutions or directing them to the right person.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a graduation degree. Strong communication skills in English and local languages are essential. The ability to multitask, work under pressure, and maintain a pleasant demeanor in a busy environment is crucial. Proficiency in basic computer applications and office software is expected. A willingness to learn and adapt will be greatly valued.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

We re Hiring Diamond Jewellery Showroom Location: Surat, Jamnagar & Anand Position: Indoor Diamond Sales Executive Job Time: 10:00 AM 9:00 PM Salary: Depends on Experience Education: Any Graduate / Undergraduate can apply---Job ResponsibilitiesAttend walk-in customers and showcase diamond jewellery collectionBuild strong customer relationships with excellent serviceExplain product details, quality, and pricing to clientsAssist customers in making purchase decisions confidentlyMaintain showroom display and stock recordsAchieve monthly sales targets and contribute to business growth---RequirementsGood communication and convincing skillsPresentable personality with customer-friendly approachExperience in Jewellery / Retail Sales preferred (Fresher can also apply)Basic computer knowledge--- For more information & to apply +91 70488 70388 / 70488 70788 jamnagar.bigtreevision@gmail.com If not required, kindly share with others who may benefit.Powered by BIGTREE Vision Management Company, Rajkot

Job Title: Banking Sales ExecutiveLocation: Jaipur, Surat, Udaipur, Ahmedabad, PalanpurSalary: 15k 40kExperience: 1+ years in Banking NBFC SalesKey Responsibilities:-Source and acquire new customers through field visits, cold calling, and references.- Cross-sell banking/NBFC products such as loans, credit cards, deposits, and insurance.- Ensure compliance with KYC and company policies.- Manage customer lifecycle and resolve queries effectively.- Report sales performance and pipeline updates to management.Requirements:- Minimum 1 year of experience in financial sales (Banking/NBFC).- Excellent communication and presentation skills.- Strong target orientation and negotiation ability.- Graduate/Postgraduate (Commerce/Finance preferred).

We are looking for dynamic Field Sales Executives to drive business growth through direct customer engagement and on-ground sales activities. The role involves visiting clients, generating leads, presenting products or services, and closing deals. Candidates should be comfortable traveling within assigned territories and achieving sales targets. This is an excellent opportunity for individuals looking to build a strong career in field sales and business development.

Job Title: Head SalesDepartment: SalesLocation: SuratIndustry: TextileJob Type: Full-timeJob Level: Senior LevelReporting To: DirectorJob Summary:We are seeking an experienced and result-oriented Sales Head to lead our sales department and drive revenue growth. The ideal candidate will be responsible for setting sales strategies, managing a high-performing sales team, and ensuring the achievement of business goals in the competitive textile market.Key Responsibilities:Lead, mentor, and manage the sales team to achieve individual and team targets.Develop and implement sales strategies aligned with organizational objectives.Set performance targets, quotas, and KPIs; monitor and evaluate team performance regularly.Provide accurate sales forecasts, reports, and strategic insights to senior management.Assess and improve current sales processes and procedures for efficiency and effectiveness.Define and assign sales territories, and manage resource allocation across regions.Coach team members to build strong client relationships and improve conversion rates.Foster a competitive yet collaborative and goal-driven sales environment.Identify market trends, customer needs, and competitor activities; provide feedback for product development.Drive continuous improvement through team feedback, process updates, and sales innovations.Coordinate with other departments (marketing, production, logistics) to ensure smooth execution of sales plans.Maintain clear and effective communication channels between management and the sales team.Required Knowledge & Skills:In-depth knowledge of sales and sales administration processes.Strong leadership, communication, and negotiation skills.Strategic thinking and business acumen.Team management, performance evaluation, and mentoring capabilities.Relationship-building abilities with key clients and stakeholders.Strong decision-making and analytical skills.Proficiency in reporting tools, forecasting, and CRM systems.Understanding of textile market trends, customer behavior, and competitor landscape.Education:Graduate/Postgraduate in any discipline.MBA/PGDM in Marketing or Sales Management preferred.Experience:8-10 years of sales experience in the textile industry, with a minimum of 5 years in a leadership role.