Array ( [0] => customer-communication [1] => surat ) Customer Communication Jobs in Surat,Customer Communication Job Vacancies in Surat Gujarat
85

Customer Communication Job Vacancies in Surat

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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Surat
Customer Relationship Lead Generation Marketing Communication
We are looking for a motivated Field Sales Executive to join our team in Surat. In this role, you will be responsible for engaging with customers, promoting our products, and driving sales in your assigned region. **Key Responsibilities:**- **Client Engagement:** Connect with potential clients and establish strong relationships to understand their needs and preferences.- **Product Promotion:** Effectively present and demonstrate our products to customers, highlighting their benefits and features to encourage sales.- **Sales Target Achievement:** Meet or exceed monthly sales targets by actively seeking new clients and following up with leads.- **Market Research:** Gather information about competitors, market trends, and customer feedback to help improve our offerings.- **Reporting:** Maintain accurate records of sales activities and customer interactions to ensure transparent communication with management.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with clients and presenting products.- **Persuasiveness:** Ability to influence and persuade customers to make purchasing decisions.- **Time Management:** Must manage time effectively to ensure all clients are attended to and sales objectives are met.- **Team Collaboration:** A willingness to work closely with the sales team and support peers in achieving common goals.- **Proficiency in Basic Technology:** Basic computer skills for managing client information and using sales software.Candidates with 0 to 3 years of experience and a 12th-grade education are encouraged to apply. We welcome motivated individuals ready to kick-start their career in sales.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Surat
Receptionist Activities Customer Calling English Language Internal Communication Good Personality Microsoft Office Punctual
We are seeking a friendly and organized female receptionist to join our team in Surat, India. The ideal candidate will help create a welcoming environment for students while managing daily office tasks.Key Responsibilities:1. **Greeting Students:** providing them with necessary information and directing them to the appropriate departments.2. **Handling Phone Calls:** Answer incoming calls promptly, directing them to the right personnel, and taking messages when necessary to ensure smooth communication.3. **Managing Appointments:** Schedule and manage batch times, assist in coordinating meetings to ensure efficient use of time for all staff members.4. **Office Administration:** Perform clerical duties, including filing, data entry, and managing office supplies, to keep the office organized and functioning effectively.5. **Providing Customer Support:** Address customer inquiries and concerns with professionalism and a positive attitude, assisting them to find solutions or directing them to the right person.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a graduation degree. Strong communication skills in English and local languages are essential. The ability to multitask, work under pressure, and maintain a pleasant demeanor in a busy environment is crucial. Proficiency in basic computer applications and office software is expected. A willingness to learn and adapt will be greatly valued.
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Sales Manager (2-5 Years)

Jingtian Textile Machinery

  • 2 - 5 yrs
  • 0.9 Lac/Yr
  • Surat
Customer Relationship Retail Sales Marketing Communication Sales Operations
We are looking for a Sales Manager to lead our sales team in Surat. You will be responsible for developing sales strategies, managing your team, and ensuring the achievement of sales targets.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective sales plans that align with company goals to increase revenue and market share.- **Manage Sales Team**: Oversee the performance of the sales team, providing guidance, support, and training to help them succeed.- **Set Sales Targets**: Establish sales targets for the team and monitor their progress regularly to ensure goals are met.- **Build Customer Relationships**: Foster strong relationships with clients to understand their needs and provide solutions that meet their demands.- **Evaluate Market Trends**: Analyze market trends and competitor activities to make informed decisions and adapt strategies as necessary.- **Prepare Sales Reports**: Compile regular reports detailing sales performance, forecasts, and areas for improvement to share with upper management.**Required Skills and Expectations:**Candidates should have a Bachelor's degree in B.A or B.Com with 2 to 5 years of relevant sales experience. Strong communication and interpersonal skills are essential to effectively lead a team and build client relationships. The ideal candidate should be results-oriented, with a proven track record of meeting or exceeding sales targets. Proficiency in using CRM software and analytical tools to monitor sales performance and trends is also required. You should be able to work full-time from our office and adapt to a dynamic work environment.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Surat
Customer Engagement Point Of Sale Systems Product Knowledge Teamwork Customer Service Retail Operations Inventory Management Stock Replenishment Communication Skills Sales Techniques Cash Handling Visual Merchandising
Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.
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  • 1 - 3 yrs
  • 4.8 Lac/Yr
  • Kadodara Surat
SEO Knowledge Community Building Trend Monitoring Audience Engagement Analytics Tracking Graphic Design Content Scheduling Customer Service Brand Awareness Campaign Management Content Creation Communication Skills Competitor Analysis
*Urgently Hiring Social Media Executive**Key Skills & Competencies*Strong knowledge of all major social media platforms & tools.Creative thinking and content ideation.Excellent communication and copywriting skills (English & Hindi/Regional language preferred).Basic knowledge of ad management tools (Meta Business Suite, Google tools).Analytical mindset with ability to read insights and optimize campaigns.Ability to multitask and work under deadlines. *Qualifications*Minimum 12 years of experience in Social Media Management.Freshers with strong internship experience can also apply.*Location: Kadodara,Surat* Please Note:Only local Surat candidates will be considered. To Apply:*Send your updated resume to:* placementcom242@gmail.com Contact:+918160504387
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Opening For Sales Manager

Sheth Design Consultants LLP

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Udhna Surat
Sales Customer Relationship Sales Target Communication Skills
Job description We are seeking an experienced and motivated Sales Manager to handle home interior our furniture showroom sales leads. The ideal candidate will have a proven track record in driving sales, and creating exceptional customer experiences. As the Sales Manager, you will be responsible for achieving sales targets, archiving maximum leads conversion ratio and ensuring the smooth operation of the showroom.Role & responsibilities 1. Sales Leadership Develop and execute effective sales strategies to achieve revenue goals and meet or exceed sales booking targets. Take maximum follow-ups without any timing boundaries. Understand sales quotes, prepare sales pitch develop customer centric & customer specific approach to get maximum customer booking. Collaborate with the marketing team to implement promotional activities and campaigns to boost sales.2. Customer Relationship Management Daily updates in Sales Force required. Incentive for archiving sales target will be extra, whereas for bad performance for one quarter will impose in penalty. Provide exceptional customer service by personally assisting high-profile clients and addressing their needs in BOQS. Build and maintain strong customer relationships to drive repeat business and through referrals. 3. Team Management: Attend regular team meetings to communicate goals, sales strategies, and performance expectations. Foster a positive and collaborative team culture that encourages achievement and growth. Coordination with designer is the key to this post. Learn terminology & methodology of home interior field to understand field matrices. 5. Reporting and Analysis: Prepare regular sales reports and present findings to Centre head. Utilize data-driven insights to make informed decisions about pricing, promotions, and product offerings. Requirements: Should be a graduate with 1-2 years of prior experience in B2B or B2C Sales. Strong listening and presentation skills. Ability to multitask, prioritize, and, manage time effectively. Excellent verbal and written communications skills. Passion for selling is must for this post.
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Hiring For Sales Manager

Fit Infinity Gym

  • 3 yrs
  • 3.0 Lac/Yr
  • Surat
Direct Marketing Customer Relationship Marketing Marketing Communication Sales Operations Lead Generation Direct Sales Management Skills Leadership Negotiation Skills Convincing Power
Fit Infinity Gym, Vesu is looking for a dynamic and result-oriented Sales Manager to join our team. The ideal candidate should have strong sales skills and the ability to drive memberships and business growth.The Sales Manager will be responsible for managing day-to-day sales operations at the gym, generating new business through walk-ins, referrals, corporate tie-ups, and local marketing initiatives. The role includes planning and executing marketing and promotional activities, handling and following up on new enquiries received via calls, walk-ins, and online leads, and ensuring timely conversion of prospects into members. The Sales Manager will also manage membership renewals, focus on customer retention, maintain accurate sales records, prepare daily and weekly performance reports, and coordinate closely with trainers and front desk staff to ensure smooth onboarding and a positive experience for all members.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Katargam Surat
Customer Relationship Corporate Sales Marketing Communication Agency Sales Management Skills Lead Generation Field Sales Negotiation Skills Selling Skills Direct Sales
1 vacancy available for male .
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Jobs by Popular Location

Cabin Crew Fresher

Indo Job Solutions

Guest Handling Customer Service Hospitality Cabin Crew Complaint Handling Communication Interpersonal Skills Teamwork Leadership Ground Staff Positive Attitude Airline Procedures Flight Attendant Flight Operator
Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance
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Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Dindoli Surat
Customer Communication Salesmaning
We have vacant of 2 Salesman Jobs in Dindoli, Surat, Experience Required : 1 Year Educational Qualification : 10th Pass Skill customer communication, salesmaning etc.
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Retail Store Executive

Bigtree Vision Management Company

Retail Sales Channel Sales Customer Support Customer Handling Counter Sales Soft Skills Direct Sales Lead Generation Marketing Technical Sales Target Achievement Basic Computers Sales Communication Skills
We re Hiring Diamond Jewellery Showroom Location: Surat, Jamnagar & Anand Position: Indoor Diamond Sales Executive Job Time: 10:00 AM 9:00 PM Salary: Depends on Experience Education: Any Graduate / Undergraduate can apply---Job ResponsibilitiesAttend walk-in customers and showcase diamond jewellery collectionBuild strong customer relationships with excellent serviceExplain product details, quality, and pricing to clientsAssist customers in making purchase decisions confidentlyMaintain showroom display and stock recordsAchieve monthly sales targets and contribute to business growth---RequirementsGood communication and convincing skillsPresentable personality with customer-friendly approachExperience in Jewellery / Retail Sales preferred (Fresher can also apply)Basic computer knowledge--- For more information & to apply +91 70488 70388 / 70488 70788 jamnagar.bigtreevision@gmail.com If not required, kindly share with others who may benefit.Powered by BIGTREE Vision Management Company, Rajkot
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  • 0 - 1 yrs
  • Surat
Restaurant Service Customer Handling Good Communication
Job Opening in a Multi cuisine Restaurant
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Opening For Picker & Packer

Sahjad Consultancy

Packaging Community Relation Packing Packing Material Customer Communication
Job Vacancy Swiggy Instamart Position: Picker & Packer Location: Multiple Locations (as per requirement) Salary: 12,000 15,000 / Month Benefits: PF + ESIC + Bonus Eligibility:Minimum Education: 10th PassGender: Male Candidates OnlyFresher / Experience both can apply Shift Timing: Rotational Shifts Job Role:Pick grocery items from racks as per orderPack items properly for deliveryMaintain cleanliness and safety in store
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Customer Relationship Communication Skills MS Office Word Data Management
As a Back Office Executive, your main responsibility is to provide administrative and clerical support to the back office team. This includes ensuring the smooth and efficient operation of the office, handling data management tasks, and supporting customer relationship management efforts. Key responsibilities include:1. Providing administrative support to the back office team2. Handling data entry, data management, and record-keeping tasks3. Assisting with the preparation of reports, presentations, and other documents
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Banking Sales Executive (Full Time)

Sunshine Manpower Solution And Services

  • 1 - 4 yrs
  • 5.5 Lac/Yr
  • Surat
Sales Business Development Customer Relationship Communication Skills Target Orientation Compliance & KYC Knowledge Presentation Skills Team Collaboration & Reporting Field Sales Banking Sales Financial Products Customer Service
Job Title: Banking Sales ExecutiveLocation: Jaipur, Surat, Udaipur, Ahmedabad, PalanpurSalary: 15k 40kExperience: 1+ years in Banking NBFC SalesKey Responsibilities:-Source and acquire new customers through field visits, cold calling, and references.- Cross-sell banking/NBFC products such as loans, credit cards, deposits, and insurance.- Ensure compliance with KYC and company policies.- Manage customer lifecycle and resolve queries effectively.- Report sales performance and pipeline updates to management.Requirements:- Minimum 1 year of experience in financial sales (Banking/NBFC).- Excellent communication and presentation skills.- Strong target orientation and negotiation ability.- Graduate/Postgraduate (Commerce/Finance preferred).
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Surat
Customer Relationship Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Outbound Calling Inbound Voice Process Customer Calling Good Communication
Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.
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Customer Care Customer Support Strategic Communication Customer Handling
CRM SR. EXECUTIVEThe Senior CRM Executive at Sylvi will play a key role in managing and guiding the CRM team, ensuring that all customer interactions are handled with professionalism, empathy, and efficiency. The position involves resolving escalations, mentoring team members, and enhancing the customer support process through technical insights and leadership.Key Responsibilities:Supervise CRM Executives and ensure high service quality and TAT adherenceHandle escalated queries and resolve customer concerns effectively.Monitor ticket flow, assign priorities, and ensure timely closures.Train and support team members on SOPs and customer handling techniques.Collaborate with departments (Operations, Technical, QA) to resolve complex issues.Generate reports using CRM dashboards for performance reviews.Uphold a customer-first approach in all team functions.Required Skills & Competencies:Soft SkillsConflict ResolutionPatience & EmpathyMultitasking & PrioritizationTeam MentoringEscalation HandlingCommunication Skills: Verbal, Written, Convincing Ability, Fluency Most PreferableTechnical SkillsAdvanced ExcelCRM Software Knowledge (e.g., Zoho, Freshdesk)Dashboard ManagementTicket Handling & Process OptimizationQualifications:Bachelors degree in any relevant discipline.2 -3 years of experience in customer service or CRM roles, with at least 1 year of team lead experience.Key Performance Indicators (KPIs):Customer Satisfaction (CSAT)First Response & Resolution TimesEscalation RateSLA ComplianceCoaching & Feedback Implementation
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Vesu Surat
Sales Retail Sales Counter Sales Customer Management Hard Working Selling Skills Communication Skills
sale and making reels
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Office Assistant (Female Candidates Only)

Sloak FIre safety Corporation

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Lal Darwaja Road Surat
Clerical Work Basic Computer Skills Basic English Good Communication Office Assistant Customer Relationship Administrative Skills Basic Computers Followups
We are looking for 1 Office Assistant Post in Lal Darwaja Road, Surat, with deep knowledge in Clerical Work, Basic Computer Skills, Basic English, Good Communication, Office Assistant, Customer Relationship, Administrative Skills, Basic Computers, Followups and Required Educational Qualification is : B.C.A, B.B.A, B.Com, B.E, B.Tech
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Surat
Communication Skills Team Work Retail Sales Customer Support Customer Handling Counter Sales Target Achievement Sales Direct Sales Soft Skills
The Warehouse/Stockroom Sales Support Associate ensures smooth backend operations by managing inventory flow, supporting store replenishment, maintaining stock accuracy, and enabling the sales team with timely product availability. The role upholds compliance, documentation, and operational discipline across warehouse and stockroom activities.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Field Sales Executive (Male)

Recun Marketing 18 Pvt. Ltd

  • 1 yrs
  • 2.5 Lac/Yr
  • Surat
Customer Relationship Corporate Sales Lead Generation Negotiation Skills Selling Skills Strategic Communication
Field sales executive
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Sales Head - Varachha Surat

Sunshine Manpower Solution And Services

  • 8 - 10 yrs
  • 9.5 Lac/Yr
  • Varachha Surat
Direct Marketing Customer Relationship Marketing Corporate Sales Marketing Communication Sales Operations Technical Sales Interpersonal Skills Channel Sales Project Sales Field Sales Lead Generation B2B Sales Area Sales Lead Management Sales Strategy
Job Title: Head SalesDepartment: SalesLocation: SuratIndustry: TextileJob Type: Full-timeJob Level: Senior LevelReporting To: DirectorJob Summary:We are seeking an experienced and result-oriented Sales Head to lead our sales department and drive revenue growth. The ideal candidate will be responsible for setting sales strategies, managing a high-performing sales team, and ensuring the achievement of business goals in the competitive textile market.Key Responsibilities:Lead, mentor, and manage the sales team to achieve individual and team targets.Develop and implement sales strategies aligned with organizational objectives.Set performance targets, quotas, and KPIs; monitor and evaluate team performance regularly.Provide accurate sales forecasts, reports, and strategic insights to senior management.Assess and improve current sales processes and procedures for efficiency and effectiveness.Define and assign sales territories, and manage resource allocation across regions.Coach team members to build strong client relationships and improve conversion rates.Foster a competitive yet collaborative and goal-driven sales environment.Identify market trends, customer needs, and competitor activities; provide feedback for product development.Drive continuous improvement through team feedback, process updates, and sales innovations.Coordinate with other departments (marketing, production, logistics) to ensure smooth execution of sales plans.Maintain clear and effective communication channels between management and the sales team.Required Knowledge & Skills:In-depth knowledge of sales and sales administration processes.Strong leadership, communication, and negotiation skills.Strategic thinking and business acumen.Team management, performance evaluation, and mentoring capabilities.Relationship-building abilities with key clients and stakeholders.Strong decision-making and analytical skills.Proficiency in reporting tools, forecasting, and CRM systems.Understanding of textile market trends, customer behavior, and competitor landscape.Education:Graduate/Postgraduate in any discipline.MBA/PGDM in Marketing or Sales Management preferred.Experience:8-10 years of sales experience in the textile industry, with a minimum of 5 years in a leadership role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication
Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.
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Front Office Executive || Freshers & Experienced

Bigtree Vision Management Company

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Surat
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Data Management Administrative Skills Front Desk Written Communication Basic Computer Skills
As a Front Office Executive, your responsibilities include managing the front desk, greeting and assisting visitors, answering and routing phone calls, and performing clerical duties such as data entry and file management. You will also be responsible for handling customer inquiries and providing excellent customer service.To excel in this role, you must have strong interpersonal skills to effectively communicate with visitors and colleagues. Proficiency in Microsoft Office applications is essential for managing documents and emails.
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Surat
Customer Relationship Marketing Communication Lead Generation
We are looking for dynamic Field Sales Executives to drive business growth through direct customer engagement and on-ground sales activities. The role involves visiting clients, generating leads, presenting products or services, and closing deals. Candidates should be comfortable traveling within assigned territories and achieving sales targets. This is an excellent opportunity for individuals looking to build a strong career in field sales and business development.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Katargam Surat
Telephone Handling Customer Communication Front Office Convincing Power
Job Title: Receptionist / Front Desk ExecutiveJob SummaryWe are seeking a professional, friendly Receptionist to manage the front desk, handle administrative tasks, and create a positive first impression for visitors.Key ResponsibilitiesVisitor Management: Greet, welcome, and direct guests to the appropriate personnel.Communication: Answer, screen, and forward calls, and provide information via phone or email.Office Maintenance: Maintain a tidy reception area, manage mail/deliveries, and organize supplies.Administration: Assist with data entry, filing, and scheduling.Required Skills & QualificationsEducation: Minimum 10th Pass or relevant experience is a plus.Communication: English and Hindi skills.Traits: Professional, customer-service oriented, and capable of multitasking.Job Details & PostingType: Full-time.Experience: Fresher or 1 years.Salary: Competitive, industry standard
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