Customer Communication Job Vacancies in Surat

Join our team in Surat as Airport Ground Staff, where you will play a crucial role in ensuring a smooth and efficient airport experience. This full-time position is ideal for individuals who are ready to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, provide information about their flights, and handle any inquiries or concerns to enhance their travel experience.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is transported securely and efficiently, while adhering to safety standards.nn3. Flight Coordination: Collaborate with flight crews and operations teams to ensure timely boarding and departure of flights, helping to maintain the airports schedule.nn4. Safety Compliance: Follow all safety regulations and airport protocols, ensuring a safe environment for passengers and staff at all times.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers and team members. A positive attitude and an ability to work well under pressure are essential. While prior experience is not mandatory, a willingness to learn and adapt in a fast-paced environment is highly valued. Employees are expected to work diligently, demonstrate teamwork, and maintain a professional demeanor while representing the airport. This role offers a unique opportunity to gain valuable experience in the aviation sector.

K9HR SOLUTIONS, Jahanvee Patel (HR Manager - Mo. No. 93134 24062 Email ID: hr01@k9hr.com) is looking for a dedicated Field Sales Executive who will focus on driving sales and expanding our customer base in Surat, India. This role is ideal for individuals with 1 to 3 years of sales experience who are ready to contribute to our team in a full-time capacity.nnKey Responsibilities:nn- Sales Outreach: Actively engage with potential clients through in-person visits and presentations to introduce our products and services.n n- Relationship Management: Build and maintain strong relationships with existing clients to ensure long-term satisfaction and loyalty, addressing any concerns they may have.n n- Market Analysis: Conduct research to identify new sales opportunities and gather competitor information to stay ahead in the market.nn- Reporting: Provide regular updates on sales activities and prepare reports to track performance against targets, offering insights for improvements.nnRequired Skills and Expectations:nnThe ideal candidate will be a male graduate with a proven track record in sales. Strong communication skills are essential for effectively conveying product benefits and negotiating deals. The ability to work independently while being a proactive team member is crucial. We expect the candidate to be goal-oriented, self-motivated, and adaptable to changing market conditions. Experience in a similar role will be favored, as well as a passion for achieving results in a competitive environment.

Job Description - Customer ManagerCompany: Broad Air Conditioning India Pvt. Ltd.Position: Customer Manager - HVAC Chillers & VAMLocation: Surat, GujaratIndustry: HVAC / Air Conditioning / Chillers / VAMDepartment: Sales & Customer ManagementExperience: 2-5 years in HVAC, preferably Chillers and VAMEmployment Type: Full-timeAbout the RoleBroad Air Conditioning India Pvt. Ltd. is looking for an experienced Customer Manager to manage and develop business relationships with customers, consultants, contractors, OEMs and channel partners in the Surat and South Gujarat market.The ideal candidate should have strong technical and commercial knowledge of HVAC systems, chillers and VAM (Vapor Absorption Machines) and proven experience in handling industrial, commercial and institutional customers.Key ResponsibilitiesDevelop and maintain strong relationships with existing and prospective customers.Generate new business opportunities for chillers, VAM and HVAC solutions across Surat and surrounding markets.Identify upcoming projects in industries such as pharmaceuticals, chemicals, textiles, hospitals, hotels, commercial buildings and manufacturing.Meet customers, consultants, MEP consultants, EPC contractors and project decision-makers regularly.Understand customer requirements and recommend appropriate HVAC/chiller/VAM solutions.Prepare and coordinate technical and commercial proposals with the engineering and application teams.Manage the complete sales cycle from enquiry generation to negotiation, order booking and execution handover.Follow up on quotations, technical submittals, commercial negotiations and purchase orders.Develop relationships with consultants and ensure company products are specified in relevant projects.Monitor competitor activities, market trends, pricing and new project opportunities.Coordinate with service, application, project and internal sales teams to ensure customer satisfaction.Handle customer complaints and coordinate internally for timely resolution.Maintain accurate sales pipeline, enquiry status, forecast and customer records.Achieve assigned sales, revenue and customer-development targets.Conduct regular market visits and prepare reports on business opportunities and customer activities.Required Technical KnowledgeThe candidate should have a good understanding of:Chilled water HVAC systemsAir-cooled and water-cooled chillersVAM / Vapor Absorption ChillersCooling towers and associated HVAC equipmentHVAC system design fundamentalsHeat load and basic equipment selection conceptsEnergy-efficient HVAC solutionsIndustrial and commercial air-conditioning applicationsHVAC project execution and commissioning basicsDesired Candidate ProfileBachelor's/Diploma degree in Mechanical Engineering, HVAC, Refrigeration & Air Conditioning or a related field.3-6 years of relevant experience in HVAC sales/customer management.Experience specifically with chillers, VAM or large HVAC systems will be strongly preferred.Existing relationships with consultants, contractors, end users and industrial customers in Surat/South Gujarat will be an advantage.Strong communication, negotiation and presentation skills.Good commercial understanding and ability to manage sales negotiations.Willingness to travel extensively within Surat and surrounding industrial areas.Ability to work independently and coordinate effectively with cross-functional teams.Strong customer relationship management and business-development skills.Key Performance Indicators (KPIs)Sales and order-booking achievementNew customer acquisitionChiller/VAM project pipeline developmentConsultant and contractor engagementConversion of enquiries into ordersCustomer retention and repeat businessCollection/payment follow-up supportMarket coverage and customer visitsAccuracy of sales forecastingTarget Customer SegmentsThe candidate will primarily develop business across:Pharmaceutical and chemical industriesTextile and manufacturing industriesHospitals and healthcare facilitiesHotels and hospitalityCommercial buildingsData centres and critical cooling applicationsIndustrial plantsEPC contractorsMEP/HVAC consultantsReal-estate and infrastructure projectsInstitutional customersCompensationSalary: Competitive and commensurate with experience and industry standards.The position may include performance-based incentives linked to sales and business-development targets.Ideal CandidateAn ideal candidate is a customer-focused HVAC professional with strong chiller/VAM sales experience, an established network in the Surat/South Gujarat market, and the ability to convert technical requirements into commercial business opportunities.

Manage Daily Operations of the Gold Jewelry ShowroomLead & Motivate the Sales TeamAssist Customers in Purchasing JewelryMonitor Inventory, Billing & Stock AccuracyEnsure Excellent Customer Service

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

We are looking for a motivated Field Sales Executive to join our team in Surat. In this role, you will be responsible for engaging with customers, promoting our products, and driving sales in your assigned region. Key Responsibilities:- Client Engagement: Connect with potential clients and establish strong relationships to understand their needs and preferences.- Product Promotion: Effectively present and demonstrate our products to customers, highlighting their benefits and features to encourage sales.- Sales Target Achievement: Meet or exceed monthly sales targets by actively seeking new clients and following up with leads.- Market Research: Gather information about competitors, market trends, and customer feedback to help improve our offerings.- Reporting: Maintain accurate records of sales activities and customer interactions to ensure transparent communication with management.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with clients and presenting products.- Persuasiveness: Ability to influence and persuade customers to make purchasing decisions.- Time Management: Must manage time effectively to ensure all clients are attended to and sales objectives are met.- Team Collaboration: A willingness to work closely with the sales team and support peers in achieving common goals.- Proficiency in Basic Technology: Basic computer skills for managing client information and using sales software.Candidates with 0 to 3 years of experience and a 12th-grade education are encouraged to apply. We welcome motivated individuals ready to kick-start their career in sales.

We are seeking a friendly and organized female receptionist to join our team in Surat, India. The ideal candidate will help create a welcoming environment for students while managing daily office tasks.Key Responsibilities:1. Greeting Students: providing them with necessary information and directing them to the appropriate departments.2. Handling Phone Calls: Answer incoming calls promptly, directing them to the right personnel, and taking messages when necessary to ensure smooth communication.3. Managing Appointments: Schedule and manage batch times, assist in coordinating meetings to ensure efficient use of time for all staff members.4. Office Administration: Perform clerical duties, including filing, data entry, and managing office supplies, to keep the office organized and functioning effectively.5. Providing Customer Support: Address customer inquiries and concerns with professionalism and a positive attitude, assisting them to find solutions or directing them to the right person.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a graduation degree. Strong communication skills in English and local languages are essential. The ability to multitask, work under pressure, and maintain a pleasant demeanor in a busy environment is crucial. Proficiency in basic computer applications and office software is expected. A willingness to learn and adapt will be greatly valued.

We are looking for dynamic Field Sales Executives to drive business growth through direct customer engagement and on-ground sales activities. The role involves visiting clients, generating leads, presenting products or services, and closing deals. Candidates should be comfortable traveling within assigned territories and achieving sales targets. This is an excellent opportunity for individuals looking to build a strong career in field sales and business development.