As a Tele Caller, you will play a crucial role in connecting with potential clients and promoting our products or services. Your primary responsibilities will include:
- **Making Outbound Calls**: You will reach out to potential customers to introduce our offerings and gauge their interest, helping to generate leads for the sales team.
- **Understanding Client Needs**: You will listen to customers, understand their requirements, and provide appropriate information to help them make informed decisions.
- **Building Relationships**: Developing strong relationships with customers is essential. You will follow-up on calls to ensure satisfaction and maintain engagement over time.
- **Updating Customer Records**: Accurate data entry is crucial. You will maintain and update customer information in our database to reflect interactions and follow-up actions taken.
- **Meeting Targets**: You will work towards specific goals, including call quotas and lead generation targets, ensuring that you contribute to the overall success of the team.
To be successful in this role, candidates should have a Bachelor’s degree (.) and ideally 1 to 2 years of experience in telecalling or customer service. Excellent verbal communication skills are essential, along with a friendly and persuasive manner. You should be comfortable working in a fast-paced environment, demonstrating the ability to handle objections and provide effective solutions. Strong organizational skills and attention to detail are also important to manage customer data accurately.
Experience
1 - 2 Years
No. of Openings
1
Education
Graduate (B.A)
Role
Tele Caller
Industry Type
FinTech
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office