Customer Communication Job Vacancies in Jaipur

# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.

We are looking for a Field Sales Executive to join our team in the Sitapura Industrial Area of Jaipur. This role requires a motivated individual with experience in sales and lead generation. You will play a crucial role in converting leads into successful deals within the corrugated packaging industry.Key responsibilities include identifying potential clients, conducting sales visits, and effectively communicating our product offerings. You will generate and follow up on leads, ensuring a consistent pipeline of sales opportunities. Building and maintaining relationships with clients is essential, as this will help you understand their needs and propose tailored solutions. The ideal candidate should possess excellent communication skills, a keen eye for detail, and the ability to work independently. You should be comfortable with fieldwork and travelling to meet clients. A valid driving licence is necessary, as well as your own vehicle for transportation. A laptop and mobile device will be provided to assist you in your duties. A minimum of one year of experience in sales is required, and candidates with up to seven years of experience will be considered. This is a full-time position with an expectation of weekly workdays. We are looking for a proactive individual who can thrive in a dynamic sales environment and contribute to our company's growth.

As a Sales Executive, you will be responsible for generating leads, meeting sales targets, and maintaining customer relationships. You will be required to identify new business opportunities, negotiate deals, and provide excellent customer service. The ideal candidate should have at least 2-8 years of sales experience, be a graduate, and possess strong communication and negotiation skills. Expectations include the ability to work independently, have a proactive attitude, and a proven track record of achieving sales targets. The role is based in Vishwakarma industrial area, Jaipur and is a full-time position requiring the candidate to work from the office. The position is open to male candidates only.

We are looking for a confident and customer-friendly Showroom Sales Executive to join our team at JPBL STORE. The candidate will be responsible for presenting and explaining our range of premium bedsheets, bedcovers, dohars, quilts, cushions and other home-furnishing products to customers.

We are looking for dedicated Baggage Handling Staff to join our team in Jaipur. This position is suitable for individuals with 0 to 1 year of experience who have completed at least the 10th grade. Key Responsibilities:1. Baggage Loading and Unloading: Safely load and unload luggage from aircraft or transport vehicles, ensuring items are handled with care.2. Sorting and Organizing: Sort and organize baggage according to destination and ensure timely delivery to the correct location within the facility. 3. Customer Service: Assist passengers with their baggage inquiries, providing friendly and helpful service to enhance their travel experience.4. Equipment Operation: Operate machinery like conveyor belts and trolleys responsibly, ensuring all equipment is used safely and efficiently.5. Safety Compliance: Follow all safety protocols and regulations to maintain a safe working environment for yourself and others.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all luggage is correctly handled and sorted. Physical fitness is essential, as the role requires lifting heavy items. Good communication skills are important for interacting with travelers and team members effectively. Reliability and punctuality are expected, as timely baggage handling is crucial for smooth travel operations. A proactive attitude, along with a willingness to learn and adapt to various situations, is also important for success in this role.

Company: Tutor DriveRole: Business Development Executive (BDE)We are looking for an enthusiastic and confident Female Business Development Executive to join our team.Key Responsibilities: Generate and follow up with leads through calls and messages. Connect with potential students/customers and explain services. Coordinate with colleges regarding assignments and study-related requirements. Handle leads related to abroad study and educational services. Build and maintain strong client relationships. Achieve assigned sales and business targets. Maintain records of leads, follow-ups and conversions. Provide excellent customer support and service. Coordinate with the internal team for smooth operations.Requirements: Female candidates preferred. Under Graduate / Graduate can apply. Freshers and candidates with experience can apply. Good English communication skills. Confident and professional personality. Good interpersonal and convincing skills. Basic knowledge of MS Office (Excel, Word, PowerPoint). Immediate joiners preferred.Work Environment: Office-based role. May require extended working hours during peak periods.Salary: 15,000 - 18,000 per monthIncentives: Performance-based incentives and bonuses.

As a Food & Beverage Trainer, your main focus will be to enhance the knowledge and skills of staff in the food and beverage sector. You will play a vital role in ensuring high standards of service and product knowledge within the team.Key Responsibilities:- Conduct Training Sessions: Deliver engaging training programs on food and beverage service techniques, menu knowledge, and customer service excellence to ensure staff are well-prepared.- Develop Training Materials: Create and update training manuals, guides, and resources to provide clear information and support to the staff during their learning journey.- Assess Staff Performance: Regularly evaluate staff performance through observations and feedback to identify areas for improvement and recommend additional training as needed.- Organize Workshops: Plan and facilitate workshops that focus on specific skills or knowledge areas, such as wine pairing or food safety practices, to enhance team capabilities.- Monitor Industry Trends: Stay up-to-date with the latest trends in the food and beverage industry to ensure training content is relevant and beneficial.Required Skills and Expectations:To be successful in this role, you should have at least 2 to 8 years of experience in the food and beverage industry, preferably in a training capacity. A minimum of a 12th-grade education is required. Excellent communication and interpersonal skills are essential for effectively conveying information and engaging with staff. You should have a strong understanding of food and beverage operations and outstanding organizational abilities to manage training schedules efficiently. A passion for teaching and helping others grow will set you apart in this position.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

Sakshi Fashion is looking for an experienced and confident Sales Executive / Sales Girl to handle wholesale.

We are looking for a dedicated Back Office Assistant to join our team in Mansarovar Colony, Jaipur. The ideal candidate should have 1 to 2 years of experience in back office operations and hold a post-graduate degree. This is a full-time position, and the role requires a female candidate to work from the office.Key Responsibilities:1. Administrative Support: Assist with everyday office tasks such as managing files, handling correspondence, and organizing documents to ensure smooth operations.2. Data Entry: Accurately input and update data in various systems and databases, ensuring that information is current and precise.3. Customer Interaction: Communicate with clients and vendors via email or phone to provide information or support, maintaining a professional demeanor at all times.4. Report Generation: Prepare regular reports that summarize key data and insights for internal teams, helping in decision-making processes.5. Inventory Management: Monitor stock levels and assist with ordering supplies as necessary, ensuring that the office runs efficiently without interruptions.Required Skills and Expectations:The successful candidate should have strong organizational skills and attention to detail. Excellent communication abilities, both written and verbal, are essential for effective interaction with clients and team members. Proficiency in Microsoft Office and other relevant software is required. A proactive attitude and the ability to work independently and manage time efficiently will be crucial for success in this role.

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

Sales Executive - SN FintechAbout SN FintechSN Fintech is a growing financial services company committed to providing investment and financial solutions to clients. We are looking for energetic and motivated individuals who are passionate about sales and building customer relationships.PositionSales ExecutiveJob LocationJaipur (Work from Office)Job ResponsibilitiesContact and interact with prospective customers.Explain the company's financial products and services.Generate leads and convert them into customers.Build and maintain strong customer relationships.Achieve monthly sales targets.Maintain customer records and follow up regularly.Eligibility12th Pass / Graduate (Preferred)Freshers and experienced candidates are welcome.Good communication and convincing skills.Basic computer knowledge.Positive attitude and willingness to learn.Salary & BenefitsFixed Salary + Attractive IncentivesPerformance-based RewardsCareer Growth OpportunitiesProfessional Training & DevelopmentSupportive Work Environment

We are seeking a motivated Field Sales Executive to join our team in Bindayaka, Jaipur. The ideal candidate will have 2 to 8 years of sales experience and a passion for engaging with clients and driving sales growth.Key Responsibilities:1. Client Acquisition: Identify and develop new client relationships by proactively reaching out to potential customers in the assigned territory.2. Sales Presentations: Conduct engaging sales presentations and product demonstrations to effectively convey the value of our products to clients.3. Market Research: Analyze market trends and gather information about competitors to inform sales strategies and identify new opportunities.4. Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and consistently providing excellent service.5. Sales Reports: Prepare and submit regular sales reports to track progress against targets and provide insights for business improvement.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. A proven track record in sales, specifically in a field sales environment, is essential. Additionally, candidates should have a solid understanding of sales principles and strategies. A high level of self-motivation and the ability to work independently is necessary, as this role involves significant travel within the designated area. Being a graduate is required, and candidates should demonstrate a genuine enthusiasm for achieving sales targets.

We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.Key Responsibilities:- Assist Customers: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- Resolve Complaints: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- Maintain Records: Document customer interactions and update accounts to ensure accurate information for future reference.- Provide Product Information: Educate customers about our products and services, enabling them to make informed decisions.- Follow Up: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.Required Skills and Expectations:Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.

We are looking for a motivated Field Sales Executive to join our team in Jaipur. You will play a crucial role in driving sales by connecting directly with customers in the field. Key Responsibilities:- Customer Interaction: Engage with potential customers to understand their needs and promote our products. This involves building trust and establishing a good rapport.- Sales Target Achievement: Work towards meeting and exceeding sales targets set by the management. You will have specific goals to reach, helping to drive the company's growth.- Market Research: Gather information about market trends and customer preferences. This knowledge will help us adjust our strategies and improve our offerings.- Sales Presentations: Conduct presentations to showcase products and services. You will need to effectively communicate features and benefits to persuade customers.- Reporting Activities: Maintain records of interactions and sales activities. Regularly report these insights to your manager to help in strategy formulation.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential for convincing customers and building relationships. You should be comfortable talking to different people.- Self-Motivated: Ability to work independently with minimal supervision. You should take the initiative to meet your sales goals.- Adaptability: Be willing to learn about our products and the sales process quickly. A flexible mindset is important for adjusting to changing market conditions.- Team Player: Collaborate effectively with other team members. While you will be working independently, teamwork is vital for overall success. Ideal candidates will have a positive attitude and a desire to grow in a sales career. Experience is not required, so this opportunity is perfect for those starting their journey in field sales.

Experience: 1-5 Years (BPO/Banking/NBFC/Fintech)Strong communication & customer handling skillsInbound call handling & query resolutionBasic computer knowledge requiredSalary :- UP To 6 LPAContact :- 9329188852

Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills

We are looking for an Accounts Cum Admin Executive to support our finance and administrative functions in Bindayaka, Jaipur. The ideal candidate will be a motivated individual with 1 to 4 years of experience.Key responsibilities include:1. Account Management: Maintain accurate financial records, including invoices, receipts, and payments. Assist in preparing monthly financial statements to ensure all accounts are updated.2. Data Entry: Ensure that financial data is entered accurately into accounting software and databases, maintaining the integrity of financial reporting.3. Office Administration: Oversee daily office operations, including managing supplies, coordinating schedules, and supporting staff with administrative tasks.4. Communication: Act as the point of contact for internal and external stakeholders, addressing inquiries related to accounts and office matters.5. Reporting: Prepare various reports as needed, providing insights into financial performance and operational efficiency.The successful candidate will possess strong analytical skills and attention to detail, ensuring accuracy in financial transactions. Proficiency in accounting software is essential. The role requires excellent organizational skills and the ability to manage multiple tasks efficiently. Strong communication skills are necessary for effective collaboration with team members and clients. A graduation degree is required, and candidates should be willing to work from the office in a full-time capacity.