Customer Communication Job Vacancies in Ghansoli

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Key Responsibilities:1. Handle outbound/inbound calls.2. Communicate professionally and clearly with customers.3. Ensure timely follow-ups and achieve daily collection targets.4. Maintain accurate records of customer interactions and follow-updetails.5. Coordinate with internal teams to resolve escalated issues.Eligibility:1. Education: Minimum HSC (12th pass) or Graduate in any discipline.2. Experience: Both freshers and experienced candidates are eligible.3. Gender: Male/Female4. Communication Skills: Good communication skills5. Other: Basic computer knowledge and adaptability to rotationalweek-offs.Process Details:1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)2. Days of Working: 6 days working (Rotational week-off)

We are hiring Customer Service Executive for Altruix Technology Pvt. Ltd. Company in Ghansoli.Job Role:Handling customer queries via inbound and outbound callsProviding accurate information regarding OneAssist products and servicesEnsuring excellent customer satisfaction and service qualityMaintaining professionalism during all customer interactionsEligibility Criteria:Education:HSC (12th pass) with minimum 6 months of experience, ORGraduate freshers are welcomeCommunication Skills:Must have good to excellent verbal communication in EnglishMinimum Versant score of 5 is requiredGender: Open to both male and female candidates

About the Role:We're looking for individuals with strong communication skills to handle inbound customer queries efficiently and deliver an excellent service experience.Who Can Apply:-Graduates (Freshers are welcome)-HSC (12th pass) candidates with a minimum of 6 months of customer service experience.-Excellent English communication skills (Versant Level 5 and above)-Comfortable with rotational shifts and week-offs.Key Responsibilities:-Handle calls and assist customers with queries and support.-Maintain a positive, empathetic, and professional attitude.-Accurately document customer interactions and follow up where necessary.-Collaborate with internal teams to ensure customer satisfaction.

Job DescriptionSalary Range :Rs. 15000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement :12th PassWork Arrangement :Work From OfficeGender Preference :Both male and female can applySkills Requirement :No predefined skills necessaryExperience Requirement :FresherLocation :GhansoliWorking Hours :9:30 AM - 6:30 PM Monday to SaturdayAdditional InfoCandidates Should Be Confident. Candidate Should Have Good Communication Skill. Type : Domestic, Outbound Languages : Marathi, Hindi, EnglishMore info about Customer Care Executive Job :1. How much salary can I expect for this role?Ans. Iccs Company will provide a salary in the range of 15000 INR to 25000 INR. The exact salary will be decided based on your skills, experience and interview performance.2. What are the educational requirements for this job?Ans. Iccs Company expects the desired candidate to have the following educational requirement: 12th Pass.

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male